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1、Lesson 1Lesson 2Extended ExercisesCheckpointAgendaUNIT GOALS1. Leave and take a message 2. Check in and check out3. Request housekeeping services4. Comment on a hotel and its related services5. Write about a hotel or a trip333Lead-inListeningSpeakingReadingWritingLesson 1Sitcom: Can I Take a Message
2、?Scene 1Exercise C3Exercise AExercise BLead-in3Exercise A A. Check whether each statement is true (T) or false (F). True False1. Cheryl is in the office when the phone rings.2. Mr. Rashid answers the phone and takes messages.3. All three callers are clients of Top Notch Travel.4. Mrs. Beatty is call
3、ing from her hotel room.5. Mrs. Beatty is happy about her hotel. 6. Mr. Rashid is traveling to Rio. 7. Mr. Rashid would like to have breakfast in his hotel.8. Cheryl will call each person back. Exercise BB. Write the reason why each person calls Top Notch Travel.1. Mrs. Beatty_2. Mr. Rashid_3. Ms. N
4、obak_. Mrs. Beatty is not happy about her hotel. There is no bellman.Mr. Rashid wants a cheaper hotel in Budapest. A hotel without breakfast is OK. Ms. Novak wants to bring her cat with her to the hotel in Rio. She also wants a king-size bed in her hotel room.Exercise CC. Complete the incorrect mess
5、age Mr. Evans gives Cheryl.“Lets see. Mrs. Beatty wants a cheaper _( 1 ). Mr. Rashid isnt satisfied with his _( 2 ). And Ms. Novak thinks the _( 3 ) needs a king-sized _( 4 ).”catbreakfastbellmanbedPart 1 Could You Take a Message? Part 2 Phone MessagesPart 3 Check In and Check OutNew WordsPart 5 Hot
6、el Arrangements333ListeningPart 4 I Want to Reserve a Room.Part 1 Could You Take a Message?Listen to the conversation and answer the questions.1. What is the name of the caller? a. Nick b. Nate c. Neil2. According to the girl, her father:_. a. is not home b. is on another line c. cant come to the te
7、lephone3. What is the mans telephone number? a. 598-7482 b. 587-4728 c. 589-72484. The man tells the girl _. a. that he will call again sometime after 7:00 PM b. to ask her father to call him later c. that he will drop by around 8:30 PM5. What does the girl refuse to tell the caller? a. her age b. h
8、er name c. her addressac cbbPart 2 Phone MessagesListen to the phone messages. Complete each message slip, according to the information you hear.IMPORTANT MESSAGEFOR: Judy DillerMr./ Ms./ Mrs./ Miss Marc PearlPhone number:_Telephoned Please callCame to see you Will call againWants to see you Returne
9、d your callMessage:_PHONE MESSAGEFOR: Hank PittMr./ Ms./ Mrs./ Miss _Phone :_Please call Will call againWants to see you Returned your callMessage:_A Message For YouFOR: Collin MackMr./ Ms./ Mrs./ Miss _Phone :_Called Please call backCame to see you Will call againWants to meet Returned your callMes
10、sage:_WHILE YOU WERE OUTFOR: Patricia CarltonMr./ Ms./ Mrs./ Miss_ called.Phone :_Please call backWill call againMessage:_Hell be at the Savoy Hotel for two days. Vicky Denkus 444-0987 Will be at this number till six oclock. Carol Braun Will call again next week. Sam Hill He will be at the meeting a
11、t 3:00. Part 3 Check In and Check OutConversation 1Conversation 23Conversation 1Listen to the conversation and answer the questions.1. For which day does the man make a reservation finally?_2. For what day did Mr. Nelson make a hotel reservation?_3. What is taking place in the city that makes gettin
12、g another room almost impossible?_4. How much is the initial discount on the honeymoon suite after Mr. Nelson complains about the hotel service?_5. How does Mr. Nelson respond when the hotel clerk offers to provide him with a free room on his next visit?_19thThere is a conversation going on in town.
13、 10% He said that itll be a long time. / He implies that he might not visit again because of the problems he has had. 18thConversation 2Check whether each statements is true (T) or false (F). True False1. The guest is leaving the hotel. 2. The guest asks for spring water. 3. The guest pays cash. 4.
14、The guest is going to the airport. Part 4 I Want to Reserve a Room.Listen to the conversation and answer the questions.1. For which day does the man finally make a reservation? a. March 20th b. March 21st c. March 22nd2. What kind of room does the man prefer? a. a non-smoking room b. a smoking room
15、c. either one is okay3. Why doesnt he want to reserve the suite? a. It doesnt have a nice view. b. It doesnt come with a sauna bath. c. Its too expensive.4. How much is the mans room Including tax? a. 80 dollars b. 88 dollars c. 96 dollars5. How do you spell the mans name? a. Maxner b. Maexner c. Me
16、xnerPart 5 Hotel ArrangementsListen to a passage and fill in the blanks.1. Whats the purpose of letter? _2. Between 22nd July and 30th August, guests will need _ bed(s) in the hotel.3. When will the guests need the packed lunch? _4. Who wrote the letter? _to confirm the hotel arrangements 66 on the
17、day of departure hotel managerNew Wordsaccommodation n.(酒店、火車、船等提供的)住宿膳食服務(wù)additional adj. 追加的;附加的;額外的alright adv. (=all right)好的arrangement n. 安排 book v.預(yù)訂,預(yù)約cancellation n.取消,作廢confirm v. 確認(rèn)contract n. 合同convention n.大會(huì),會(huì)議New Wordsdiscount n.減價(jià);折扣grateful adj. 感激的,感謝的honeymoon n. 蜜月inconvenience n.
18、 麻煩;不便之處inn n. 旅館,客棧packed lunch(三明治、水果等)盒裝午餐plus prep. 和,加上renovation n. 修復(fù);裝修,整修sauna n. 桑拿(浴室)schedule n. 時(shí)間表suite n.(旅館的)套房throw in 免費(fèi)添加,額外奉送SpeakingCheck In3Conversation ModelConversation Pair WorkConversation ModelRead and ListenA: Hi. Im checking in. The names Baker.B: Lets see. Thats one dou
19、ble for two nights. Non-smoking?A: Thats right.B: How do you want to pay?A: Heres my card. By the way, is the restaurant still open?B: Actually, youd better hurry. It closes at 9:00.Rhythm and intonation practiceNow listen again and try to imitate. Pay attention to the stress pattern.Conversation Pa
20、ir WorkRole-play checking in. Discuss the room features you want. Ask about the hotel facilities in the pictures.A: Hi. Im checking in. The names _.B: _.Continue the conversation in your own way.Fitness centersaunapoolgift shopbusiness centerHOURS9a.m.to.5 p.m.HOURS8:00 to 21:00HOURS6a.m.to.510p.m.v
21、HOURS11a.m.to.8 p.m.HOURS6a.m.to.9 p.m.Reading333Topic PreviewText AText BVocabulary ExercisesVocabulary ActivityTopic PreviewWhat do you know about different currencies? Look at the pictures and tell the name and country of each currencies.1._3._2._4._5._6._dollar; U.S. A. won; DPRKruble; Russiadol
22、lar (CAD); Canadawon; ROKEuro; the European UnionTopic Preview8._7._rupee; Indiapound; British Text A3TextComprehension CheckText ALook at the hotel bill. How many nights did the guest stay at the hotel?Ms. Soo-Jin Hong ROOM 1102Paradise Apt. #105-511 ARRIVAL 19/01/06Myungil-dong, Gangdong-gu DEPART
23、URE 25/01/06Seoul, Korea 134-756 TIME 15:52DATEREFERENCEDESCRIPTIONAMOUNT19/0109562 Limousine 19.0019/0100:06:22Overseas Call #1102 2.5019/01Room #110275.0020/0100:00:10Local Call #1102 .2520/01Coffee Shop 7.9020/01130354Internet access 15 mins.3.0020/01130356Internet access 15 mins.3.0020/01Room #1
24、10275.0021/01130356Photocopies47.6321/01Minibar #1102 2.8521/01Coffee Shop 5.5021/0100:00:08Local Call #1102.2521/01Room #110275.0022/0100:00:04Local Call #1102 .2522/0100:31:10Overseas Call #1102 12.9022/01Room #110275.0023/01Minibar #1102 5.0023/01Coffee Shop 6.9423/0100:30:40Overseas Call #110212
25、.5023/01Room #110275.0024/01Minibar #11021.0024/01Room #110275.0025/01Coffee Shop5.1025/0109563Limousine19.00BALANCE 604.57(Euro)TOTAL INCLUDING VAT* 645.46(Euro)VAT 7.00% 40.89(Euro)GUEST SIGNATURESoo-Jin Hong*VAT=Value Added Taxparadisen. a place that has everything you need for doing a particular
26、 activity 樂園,樂土 The market is a shoppers paradise. Hawaii is a paradise for surfers.departuren. an act of leaving a place, especially at the start of a journey 離開;(尤指)啟程,上路 If we had known of your departure, we would have seen you off at the airport. If the roads are icy, youd be better advised to d
27、elay your departure.referencen. a number that tells you where can you find the information you want in a book, on a map, etc (書籍或地圖等中的)參照符號(hào) There is no further reference to him in her diary. You should make a reference to a dictionary.limousinen. a big expensive comfortable car 大型豪華轎車; (美國機(jī)場運(yùn)客的)中型客車
28、 A limousine carried us to the museum. The hotel has a fleet of limousines to take guests to the airport.photocopyn. a photographic copy, especially of something printed, written, or drawn 影印本;復(fù)印件 It is a very poor photocopy but you should be able to make something of it. minibarn. a refrigerator in
29、 a hotel room containing a selection of drinks 小酒吧冰箱 The room is provided with a color TV and a minibar. The Hotel includes 44 bedrooms with private bathrooms, air conditioned, satellite TV, minibar, trouser pressing machine, safety deposit box and hairdryer.balancen. the amount of money that you ha
30、ve in your bank account 余數(shù),余額;結(jié)存 Could you tell me what my balance is please? All the parts of the building are in perfect balance.Seoul 首爾(原漢城),韓國首都Proper names VAT (=Value-Added Tax) 增值稅, 附加價(jià)值稅Proper namesComprehension CheckNow please answer the following questions.1. How much did the guest pay in
31、 Euros for the total bill including tax? _2. How many phone calls did the guest make? How many times did the guest use the Internet? _3. What was the cost of the room per day? _4. How much did she spend on local calls? _5. What other services did the guest use? _The guest made six phone calls. She u
32、sed the Internet twice.645.46 Euros. 75 Euros.75 cents. Limousine, coffee shop, photocopy, and minibar.Text B33Warm-upTextComprehension CheckCritical ThinkingWarm-up1. What is the most important factor for you in choosing a hotelprice, location, etc.? Give your reasons.2. Have you ever stayed in hot
33、els? For What reason? What kind of experience have you got?Warm-upReading Strategy: critical thinkingUse critical thinking to answer questions that ask for your opinion.Discuss with a partner the questions that follow each of these statements.1. Stella Meyer is 70 years old. She likes to travel, but
34、 she has some difficulty with stairs. If Stella Meyer has difficulty with stairs, what does she need? What else might be important to an older person?2. Carl Ryan loves to see plays and musicals. What kind of location would be important to him in a hotel?3. Mark and Nancy Birdsall are traveling with
35、 their kids. What might be important hotel qualities for children? What might be important for parents?4. Lucy Lee loves a hotel that is very comfortable. What makes a hotel comfortable?5. Burt and Susan Rey are very active. They run and exercise every day. What would be important for them in a hote
36、l? Why might location be important?Text BRead the hotel guide for New York City. Which hotel sounds attractive to you?New York City has some of the best hotels in the worldand, believe it or not, some are not too expensive. But here are our picks for “the best of the best.”$ Very expensive$ Expensiv
37、e$ Moderately priced$ BudgetMost famous hotelThe Plaza Hotel $768 Fifth Ave. (at 59th St.)800 441-1414805 roomsLocated at the southeast corner of New Yorks fabulous Central Park, The Plaza is as near as it gets to the best shopping along New Yorks famous Fifth Avenue. This 1907 hotel, with its beaut
38、iful fountain, is a famous location in many popular movies and books. Movie stars and the rich love to get married there.4 restaurants, excellent full-service spa and health club, concierge and ticket desk, car-rental desk, business center, 24-hour room service, babysitting, laundry.Text BBest servi
39、ce at a low priceThe Broadway Inn $264 W. 46th St. (at Eighth Ave.)800 826-630041 roomsImpeccably clean and very comfortable, this hotel is a real winner. Suites can be a great deal with sofa, microwave, mini-fridge and lots of closet space. Located right in the noisy Theater District, the hotel is
40、peaceful and quiet inside. Best of all are the attentive staff who work hard to make their guests happy. There is a special phone number in case guests have questions while theyre out sightseeing. Note: This four-story hotel has no elevators.2 restaurants next door, concierge, fax and copy serviceTe
41、xt BMost interesting hotelHotel Chelsea $222 W. 23rd St. (between Seventh and Eighth Aves.) 212 243-3700400 rooms, 100 available to travelersIf youre looking for the usual hotel comforts, go elsewhere. But if youre looking for atmosphere the New York of artists, actors, and writers this is the only
42、place to stay. Well-known novels and plays were written here. And artists and writers live here even today. This 1884 Victorian hotel has beautiful cast-iron balconies and a busy lobby filled with artwork. Rooms are simple, but generally large. Everything is clean, but dont expect new. Not all rooms
43、 have air-conditioning. Theres no room service, but the staff will be happy to help you order from local restaurants or take your clothes to the cleaners.Restaurant, bell service, loungeText BBest health clubThe Peninsula-New York $700 Fifth Ave. (at 55th St.)800 262-9467241 roomsThe Peninsula Hotel
44、 is a place to see. Every room is high-tech with remote controls for lighting, music, TV, and air-conditioning even in the bathroom! As a matter of fact, the huge marble bathrooms may be the most beautiful in New York City. Wonderful food service and a very helpful concierge desk (“Well do anything
45、guests ask, as long as its legal.”), and one of the biggest and best spa and health clubs on the roof, make this quite a hotel.Valet parking, 2 restaurants, lounge, tri-level rooftop health club and spa with heated pool, exercise classes, whirlpool, sauna, and sundeck, 24-hour concierge, business ce
46、nter, 24-hour room service, in-room massage, babysitting, laundry service.Text BFor the budget-mindedThe Habitat Hotel $130 E. 57th St. (at Lexington Ave.)Built in 1999, offers inexpensive but small rooms with style. Near shopping.The Hotel Newton $2528 Broadway (between 94th and 95th Sts.)A nice in
47、expensive hotel. Large rooms, firm beds, and very clean.The Lucerne $201 W. 79th St. (at Amsterdam Ave.)Want comfort and service without paying high prices? Large rooms. Great for kids.Casablanca Hotel $147 W. 43rd St.Free breakfast, coffee, tea, and cookies all day. Free passes to a nearby health c
48、lub. Small rooms. Unusual Moroccan theme.moderatelyadv. fairly but not very 適度地;不過分地;有限地 Just because Joe is moderately good-looking, he thinks he is the Gods gift to women! Crouching Tiger, Hidden Dragon can only be counted as a moderately successful film.budgetadj. (only before noun 僅用于名詞前) very l
49、ow in price; cheap 經(jīng)濟(jì)的;特價(jià)的;便宜的 n. a plan of how a person or organization will spend the money that is available in a particular period of time, or the money itself 預(yù)算;??頕rom that discount store I bought a budget dress.Congress has approved the new educational budget. fabulousadj. extremely good or i
50、mpressive 極好的,給人印象深刻的 You look fabulous! He is a fabulous hero in that book.babysittingn. taking care of children while their parents are away for a short time 臨時(shí)受雇替外出的父母照料(小孩) She earns extra cash from babysitting. Babysitting wore me out.impeccableadj. completely perfect and without any mistakes 完
51、美的;無任何錯(cuò)誤的 Your English is impeccable! He was proud of his impeccable pedigree.winnern. someone or something that is likely to be very successful 優(yōu)勝者;成功的事物 The winner was presented with a trophy. Their latest model is certain to be a winner.suiten. a set of rooms, especially expensive ones in a hotel
52、 套房 The suite is for the honeymoon couple. The suite have a bedroom, a bathroom and a private sitting room. closetn. a cupboard built into the wall of a room from the floor to the ceiling 壁櫥 Jean had a closet full of clothes that most teenagers would be crazy for. Please put the coats back into the
53、closet. attentiveadj. making sure someone has everything they need 照顧周到的 The crew were attentive to the passengers needs. My husband is very attentive when hes at home, but when hes away on business he never even thinks to call me.elevatorn. a machine that takes people and goods from one level to an
54、other in a building 電梯 I took the elevator to the eighteenth floor. You may push this button to call the elevator. n. the feeling that an event or place gives you 氣氛 The atmosphere at homes been depressing since they had that fight. There is an atmosphere of peace in the country, quite different fro
55、m the atmosphere of a big city.atmosphereair-conditioningn. a system that makes the air in buildings, rooms, etc colder, or the machine that does this 空調(diào)系統(tǒng) On the second day of the flight, the space shuttles main air-conditioning system broke down. Sorry, I will turn on the air-conditioning for you
56、at once.loungen. a small and comfortable public room in a hotel or other building used by many people (旅館等的)休息室 She is waiting for me in the departure lounge.high-techadj. (usually before noun) using high technology 高科技的 High-tech companies have been turning in very impressive sales reports in recen
57、t years. High-tech industry has boomed in this small town.marblen. a type of hard white rock that becomes smooth when polished, and is used for making buildings 大理石 There are many perpendicular marble columns in Greek temples. The sculptor chiselled the lump of marble into a fine statue.legaladj. al
58、lowed, ordered, or approved by law 法律的;法定的;合法的 He had twice the legal limit of alcohol in his bloodstream. He is the only legal heir of the rich man. valetn. someone who parks your car for you at a hotel or restaurant(旅館或飯店中)為客人泊車的服務(wù)生 The difference between a man and his valet, they both smoke the s
59、ame cigar, but only one pay for them. No man is a hero to his valet.saunan. a room that is heated to a very high temperature by hot air, where people sit because it is considered healthy 蒸汽浴房,桑拿浴房 I have a sauna and massage every week. A sauna in the hotel would be a useful amenity.massagen. the act
60、ion of pressing and rubbing someones body with your hands, to help them relax or to reduce pain in their muscles 按摩;推拿 She gave me a relaxing massage. A month or so in plaster and then a little massage and therapy, and well have your ankle as right as a trivet.cookien. a flat, dry, sweet cake usuall
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