英文郵件常用板

1、一、 英文郵件常用板1. 開場(chǎng)白也很有門道：正規(guī)寫法,如學(xué)校寫給Harry Potter,就是Dear Mr. Potter,熟人寫法，如小天狼星寫給Harry Potter,就是Dear Harry,親密寫法，如赫敏寫給Harry Potter,就是Hi Harry,不知名寫法，如Harry Potter寫給學(xué)校，就是To whom it may concern2. 如果是回復(fù)郵件，可以先表謝意：Thank you for your prompt reply.Thanks for getting back to me.感謝你的回復(fù)！Thank you for contacting our c

2、ompany.感謝聯(lián)系我們。3. 如果是發(fā)送郵件，直接切入主題：I am writing to enquire about我想問一下I am writing in reference to關(guān)于我想說4. 為了使正文簡潔、有條理，可以用：連接詞如first、second、next、finally；數(shù)字如1234項(xiàng)目符號(hào)如5. 補(bǔ)充，二次感謝或期待回信：Thank you for your patience and cooperation.謝謝你的耐心和配合。I look forward to hearing from you.期待你的回信。If you have any other questi

3、ons please feel free to contact me.If you have any questions or concerns, dont hesitate to let me know.如有任何問題，請(qǐng)隨時(shí)聯(lián)系我。6. 結(jié)束語Best regards,Sincerely,Cheers,二、 寫英文商務(wù)郵件必備的9大黃金句子1. 發(fā)起會(huì)議Initiate a meetingI would like to hold a meeting in the afternoon about our development planning for the project A。今天下午我建

4、議我們就A項(xiàng)目的發(fā)展計(jì)劃開會(huì)討論一下。I suggest we have a call tonight at 9:30pm (China Time) with you and Brown. Please let me know if the time is okay for you and Ben。我建議我們今晚九點(diǎn)半和Brown小聚一下，你和Ben有沒有空？Wed like to have the meeting on Thu Oct 30. Same time。十月三十號(hào)(周四)，老時(shí)間，開會(huì)。Lets make a meeting next Monday at 5:30 PM SLC t

5、ime。下周一鹽湖城時(shí)區(qū)下午五點(diǎn)半開會(huì)。I want to talk to you over the phone regarding issues about report development and the XX project。我想跟你電話討論下報(bào)告進(jìn)展和XXX項(xiàng)目的情況。2. Seeking for more information/feedbacks/suggestions咨詢信息/反饋/建議Shall you have any problem accessing the folders, please let me know.如果存取文件有任何問題請(qǐng)和我聯(lián)系。Thank you

6、and look forward to having your opinion on the estimation and schedule。謝謝你，希望能聽到更多你對(duì)評(píng)估和日程計(jì)劃的建議。Look forward to your feedbacks and suggestions soon。期待您的反饋建議！What is your opinion on the schedule and next steps we proposed?你對(duì)計(jì)劃方面有什么想法？下一步我們應(yīng)該怎么做？What do you think about this?這個(gè)你怎么想？Feel free to give you

7、r comments。請(qǐng)隨意提出您的建議。Any question, please dont hesitate to let me know。有任何問題，歡迎和我們聯(lián)系。Any question, please let me know。有任何問題，歡迎和我們聯(lián)系。Please contact me if you have any questions。有任何問題，歡迎和我們聯(lián)系。Your comments and suggestions are welcome!歡迎您的評(píng)論和建議！Please let me know what you think?歡迎您的評(píng)論和建議！Do you have an

8、y idea about this?對(duì)于這個(gè)您有什么建議嗎？It would be nice if you could provide a bit more information on the users behavior。您若是能夠就用戶行為方面提供更多的信息就太感激了！At your convenience, I would really appreciate you looking into this matter/issue。如果可以，我希望你能負(fù)責(zé)這件事情。3. Give feedback意見反饋Please see comments below。請(qǐng)看下面的評(píng)論。My answer

9、s are in blue below。我的回答已標(biāo)藍(lán)。I add some comments to the document for your reference。我就文檔添加了一些備注，僅供參考。4. Attachment附件I enclose the evaluation report for your reference。我附加了評(píng)估報(bào)告供您閱讀。Please check the attached file for todays meeting notes。今天的會(huì)議記錄在附件里查收。The attachment is the design document, please revie

10、w it。設(shè)計(jì)文檔在附件里，請(qǐng)?jiān)u閱。For other known issues related to individual features, please see attached release notes。其他個(gè)人特征方面的信息請(qǐng)見附件。5. Point listing列表Today we would like to finish following tasks by the end of today: 1.2。今天我們要完成的任務(wù)：1.2。Some known issues in this release: 1.2。聲明中涉及的一些問題：1.2。Our team here revie

11、wed the newest SCM policy and has following concerns: 1.2。我們閱讀了最新的供應(yīng)鏈管理政策，做出如下考慮：1.2。Here are some more questions/issues for your team: 1.2。以下是對(duì)你們團(tuán)隊(duì)的一些問題：1.2。The current status is as following: 12目前數(shù)據(jù)如下：12Some items need your attention: 1.2。以下方面需提請(qǐng)注意：1.2。6. Raise question提出問題I have some questions ab

12、out the report XX-XXX我對(duì)XX-XXX報(bào)告有一些疑問。For the assignment ABC, I have the following questions: 就ABC協(xié)議，我有以下幾個(gè)問題：7. Proposal提議For the next step of platform implementation, I am proposing關(guān)于平臺(tái)啟動(dòng)的下一步計(jì)劃，我有一個(gè)提議I suggest we can have a weekly project meeting over the phone call in the near future。我建議我們就一周項(xiàng)目開一個(gè)

13、電話會(huì)議。Achievo team suggest to adopt option A to solve outstanding issueAchievo團(tuán)隊(duì)建議應(yīng)對(duì)突出問題采用A辦法。8. Thanks note感謝信Thank you so much for the cooperation。感謝你的合作！I really appreciate the effort you all made for this sudden and tight project。對(duì)如此緊急的項(xiàng)目您做出的努力我表示十分感謝。Thanks for your attention!謝謝關(guān)心！Your kind assi

14、stance on this are very much appreciated。我們對(duì)您的協(xié)助表示感謝。Really appreciate your help!非常感謝您的幫助！9. Apology道歉I sincerely apologize for this misunderstanding!對(duì)造成的誤解我真誠道歉！I apologize for the late asking but we want to make sure the correctness of our implementation ASAP。很抱歉現(xiàn)在才進(jìn)行詢問，但是我們需要盡快核實(shí)執(zhí)行信息。三、 白骨精Office

15、口語筆記4：發(fā)傳真寫郵件，小case1. 發(fā)傳真必備第一句：你能把它傳真給我嗎經(jīng)典表達(dá)：Could you please fax theinvoice/invitation/quotationto me?你能把發(fā)票/邀請(qǐng)函/報(bào)價(jià)單傳真給我嗎？舉一反三：Would you like to fax XXX to me?Please send me a fax. My fax number is XXX.白骨精須知：傳真機(jī)號(hào)碼的構(gòu)成國內(nèi)傳真號(hào)碼：區(qū)號(hào)（北京010，廣州020，上海021，天津022，重慶023）+傳真號(hào)碼國際傳真號(hào)碼：國際代碼（00）+國家代碼（中國86，美國1，日本81，德國49）

16、+區(qū)號(hào)（去掉區(qū)號(hào)前的0）+傳真號(hào)碼2. 2.發(fā)傳真必備第二句：我要給XXX發(fā)傳真，請(qǐng)給我個(gè)信號(hào)。經(jīng)典表達(dá)：Im sending a fax to XXX. Please give me asignal.我要給XXX發(fā)傳真，請(qǐng)給我個(gè)信號(hào)。舉一反三：I guess there is something wrong with their fax machine. It isunavailablenow. Ill send it later.白骨精須知：發(fā)傳真一般步驟Step1：把要傳真的紙張，一般有字的一面朝下（各傳真機(jī)不同，請(qǐng)根據(jù)指示操作）放入傳真機(jī)；Step2：撥號(hào)。（1）有單獨(dú)的傳真號(hào)碼時(shí)：撥

17、號(hào)，在電話接通后，聽到“嘀”一聲后，按啟動(dòng)鍵；傳真機(jī)顯示“send”狀態(tài)后，放下話筒，聽到“嘟”一聲后，說明傳真已發(fā)送完成。聽到忙音，則重新?lián)芴?hào)。（2） 電話和傳真機(jī)共用一個(gè)號(hào)碼時(shí)：撥號(hào)，在電話接通后，請(qǐng)對(duì)方給你一個(gè)傳真信號(hào)，聽到“嘀”一聲后，按啟動(dòng)鍵；后面步驟同上。3. 3.發(fā)傳真必備第三句：傳真已發(fā)，請(qǐng)查收。經(jīng)典表達(dá)：I have faxed you XXX. Please have a check.我已經(jīng)把XXX傳真給您，請(qǐng)查收。舉一反三：It would be great if you sign it and fax it back to me.白骨精須知：有些文件需要對(duì)方在收到傳真后

18、簽名、批注，那么就請(qǐng)對(duì)方稍后再把以簽名或批注的傳真再發(fā)還給你。4. 4.發(fā)傳真必備第四句：傳真有些問題，請(qǐng)?jiān)侔l(fā)一次。經(jīng)典表達(dá)：I have received your fax. But some pages were missing. Could you please fax it again?傳真已收到，不過有缺頁，請(qǐng)?jiān)侔l(fā)一次。舉一反三：There were some pages tooblurredto read. Please send it again.Im afraid you have sent the wrong file. Could you check it and send

19、 it again?5. 5.寫郵件必備：詳細(xì)信息我會(huì)發(fā)電郵告訴你。經(jīng)典表達(dá)：Ill email you tomorrow with the details.我明天發(fā)電郵說明詳細(xì)信息。舉一反三：Ill send an email to the partiesconcernedASAP.Ill write an email to explain the details.Let me check the email and report to you later.四、 這樣寫郵件，人人都想幫你忙1. 郵件的開頭感謝讀者是郵件開場(chǎng)白的好辦法。感謝您的讀者能讓對(duì)方感到高興，特別是之后你有事相求的情況下

20、會(huì)很有幫助。1.Thank you for contacting us.分析：如果有人寫信來詢問公司的服務(wù)，就可以使用這句句子開頭。向他們對(duì)公司的興趣表示感謝。2.Thank you for your prompt reply.分析：當(dāng)一個(gè)客戶或是同事很快就回復(fù)了你的郵件，一定記得要感謝他們。如果回復(fù)并不及時(shí)，只要將“prompt”除去即可，你還可以說，“Thank you for getting back to me.”3.Thank you for providing the requested information.分析：如果你詢問某人一些信息，他們花了點(diǎn)時(shí)間才發(fā)送給你，那就用這句句子

21、表示你仍然對(duì)他們的付出表示感激。4.Thank you for all your assistance.分析：如果有人給了你特別的幫助，那一定要感謝他們！如果你想對(duì)他們表示特別的感激，就用這個(gè)句子，“I truly appreciate your help in resolving the problem.”5.Thank you raising your concerns.分析：就算某個(gè)客戶或是經(jīng)理寫郵件給你對(duì)你的工作提出了一定的質(zhì)疑，你還是要感謝他們。這樣你能表現(xiàn)出你對(duì)他們的認(rèn)真態(tài)度表示尊重及感激。同時(shí)，你也可以使用，“Thank you for your feedback.”2. 郵件的

22、結(jié)尾在郵件開頭表示感謝一般是表示對(duì)對(duì)方過去付出的感謝，而在郵件結(jié)尾處表示感謝是對(duì)將來的幫助表示感謝。事先表示感謝，能讓對(duì)方在行動(dòng)時(shí)更主動(dòng)更樂意。1.Thank you for your kind cooperation.分析：如果你需要讀者幫助你做某事，那就先得表示感謝。2.Thank you for your attention to this matter.分析：與以上的類似，本句包含了你對(duì)對(duì)方將來可能的幫助表示感謝。3.Thank you for your understanding.分析：如果你寫到任何會(huì)對(duì)讀者產(chǎn)生負(fù)面影響的內(nèi)容那就使用這句句子吧。 4.Thank you for yo

23、ur consideration.分析：如果您是在尋求機(jī)會(huì)或是福利，例如你在求職的話，就用這封郵件結(jié)尾。5.Thank you again for everything youve done.分析：這句句子可以用在結(jié)尾，和以上有所不同。如果你在郵件開頭已經(jīng)謝過了讀者，你就可以使用這句話，但是因?yàn)樗麄兊膸椭憧梢灾卦俅胃兄x你們的付出。五、 6步教你寫出漂亮的郵件1. Start With an Appropriate Salutation郵件開頭稱呼要恰當(dāng)：Some people jump straight into the text of an email without so much

24、as a “hi”. Its polite to add a salutation, just as you would with a letter. That might look like:有些人寫郵件不喜歡加稱呼，甚至連簡單的“你好”都忽略，直接開始正文內(nèi)容。孰不知就像在傳統(tǒng)的信件上一樣，寫上稱呼是一種禮貌的象征。稱呼可以這樣寫：#Dear Sir/Madam 親愛的先生/女士#Dear Mr. Johnson 親愛的約翰遜先生#Hi Sue 蘇，你好#Hello Fred 你好，福瑞德Your salutation needs to be appropriate. If youre w

25、riting to a prospective employer, “Dear Mr. Johnson” is probably the best way to go. “Hi Bob” is going to look unprofessional.稱呼必須恰當(dāng)。若郵件對(duì)象是你未來的上司，“親愛的約翰先生”這樣的稱呼應(yīng)該為最得體的。像“你好，鮑勃”更適用于隨意的場(chǎng)合。But dont assume that formality is always the right answer. If youre writing to a friend of a friend, using “Dear”

26、plus their surname is going to seem oddly stilted.那么，是不是正式的用語就萬能呢？絕對(duì)不是。若你給你朋友的朋友寫郵件，那用“親愛的+姓”就顯得異常別扭。If in doubt, “Dear first name” will usually work just fine.當(dāng)你判斷不出哪種場(chǎng)合該用什么稱呼合適，你可以使用“親愛的+名”來應(yīng)付所有情況。2. Get Straight to the Point直奔主題Your correspondent wont want to wade through paragraphs of waffle so

27、get straight to the point. If youre writing to someone out of the blue, dont give them your life story before you make a request.相信閱讀你郵件的人不會(huì)愿意仔細(xì)瀏覽你那空洞無聊的長篇大論，所以你需要直奔主題。如果你想寫封郵件安慰某個(gè)心靈受傷的朋友，開頭先把你的建議亮出來，然后再用你的親身經(jīng)歷來輔助說明。Getting straight to the point might mean that the first line of your email (after th

28、e salutation) looks something like this:直奔主題意味著郵件內(nèi)容的第一行應(yīng)該是這樣：#Im working on an article about Acme Widgets for XYZ publication, and wondered if you had a few minutes to answer the following three questions.我現(xiàn)在正在寫一篇要交給某某出版社關(guān)于極致控件的文章，不知道您有沒有時(shí)間回答3個(gè)問題呢？#Could you supply me with a quote for the following

29、project?可否對(duì)下面的設(shè)計(jì)項(xiàng)目進(jìn)行引證？#Id like to discuss the revisions with you. Would Tuesday at 2pm be a good time?我想和你談?wù)勑抻喌氖隆＿@周二下午兩點(diǎn)您有空嗎？#Ive attached the documents you requested at our meeting yesterday.昨天會(huì)議上您要求的文件已附上，請(qǐng)查收。You may well need to include more details, but if you put the important point up front,

30、your email is more likely to get a timely response. If your question comes too far down, the recipient may not even realise that you need a reply.當(dāng)然，你需要再增加更多的細(xì)節(jié)內(nèi)容。若將郵件重點(diǎn)放到內(nèi)容的開頭，你將收到更加及時(shí)的回復(fù)信息。如果你的問題在郵件后頭，收信人可能都不會(huì)意識(shí)到你在等他回復(fù)。3. Keep it Short內(nèi)容言簡意賅Try to keep your email as short as possible. Make the par

31、agraphs short, too long paragraphs can be difficult to read and take in.盡可能將你的郵件內(nèi)容寫得簡單明了。文章太長不易閱讀和吸收。Do make sure you give enough information for your correspondent to be able to make a decision, if thats required. You might find that its best to offer this as an attachment youll have more flexibili

32、ty over formatting, and your correspondent can print out the attachment easily.若對(duì)方需要通過你的郵件來做決策，那你一定要在郵件中將相關(guān)信息寫完整。為了能更靈活地排版，你可以把這些信息作成附件形式，以方便對(duì)方將其打印出來。4. Use Numbered Points將內(nèi)容編號(hào)If youve got several questions or points to make, its very helpful to number them. This makes it easy for the other person

33、to respond to each one, especially if some just require a yes/no response or a single word answer. For instance:對(duì)于那些為了咨詢或提供各種問題的郵件，最好將問題一點(diǎn)一點(diǎn)的列舉出來，以便于他人對(duì)每個(gè)問題作答，尤其當(dāng)某些人更傾向于對(duì)問題只回答“是”和“否”的時(shí)候。例如：#Could you let me know:能否告知：#1. How much it would cost for the website design1. 網(wǎng)站設(shè)計(jì)費(fèi)用#2. How much for the webs

34、ite design plus a tri-fold brochure2. 網(wǎng)頁設(shè)計(jì)加一份三頁宣傳冊(cè)的費(fèi)用#3. Whether you could complete #2 by the end of April3. 您能否在四月底完成第二點(diǎn)所述工作？Its also useful to list your questions or points as bullets in this way; if you write a single paragraph, some of your questions might get missed.將你的問題或觀點(diǎn)用圖標(biāo)的方式羅列出來是很實(shí)用的，倘若你用

35、一段話將幾個(gè)點(diǎn)全部涵蓋，那對(duì)方有可能會(huì)漏看其中的幾點(diǎn)。5. Re-read and Use Spell-Check重新閱讀一遍，校對(duì)拼寫錯(cuò)誤A typo or spelling mistake can turn one word into an entirely different one. If youre using email in a professional capacity, that mistake could be embarrassing or even offensive. It might alter the whole meaning of your email: a

36、missing “not”, for instance, could potentially cause problems.排版或拼寫錯(cuò)誤有時(shí)能導(dǎo)致對(duì)一個(gè)單詞的誤解。尤其當(dāng)你用郵件來溝通專業(yè)性內(nèi)容時(shí)，這樣的錯(cuò)誤就很尷尬，甚至有些失禮。它可能改變你整個(gè)郵件的意思。比如：少寫了個(gè)“不”，就可能會(huì)引起某些問題。Spell-check should help you avoid any silly mistakes but use your eyes and brain too. There are plenty of words that spell-check wont pick up. If y

37、oure emailing from a device with predictive text and an auto-correct feature, make sure you always re-read what youve typed.因此檢查拼寫將避免你犯這些低級(jí)錯(cuò)誤，但這里強(qiáng)調(diào)不僅僅用眼睛檢查，還得用大腦思考。有些錯(cuò)誤不一定能輕易檢查出來。如果你的郵件系統(tǒng)有字句聯(lián)想功能和自動(dòng)糾錯(cuò)功能，一定要把寫出來的內(nèi)容再通讀檢查一遍。6. Make Your Signature Useful充分利用郵件簽名Do you have an email signature? (Thats the

38、text that appears automatically at the bottom of your email.) Some people dont use one at all; others have a funny quote or favorite saying.你設(shè)置過郵件簽名嗎（它將會(huì)在你每次郵件內(nèi)容的下方自動(dòng)生成）？有些人從來都沒有使用過它，但我們也看過一些非常有意思和哲理的簽名。Whether youre using email for professional or personal reasons, make your signature useful for bo

39、th you and your recipient. That might mean:無論你是為了工作還是私人聊天，加注簽名對(duì)你和郵件接收者都有好處，因?yàn)檫@意味著可以：Giving the link to your website加上你的網(wǎng)頁鏈接Including your work address and/or phone number寫上你的工作地址或電話號(hào)碼Adding links to your social media accounts注上你的社會(huì)媒體工具帳號(hào)（例如博客，微博，論壇）Putting in a line to promote your recent book / blo

40、g / product宣傳你最新的書籍，博文或產(chǎn)品If your email provider allows it, you may even want to create several signatures to use for different purposes (e.g. one for emailing friends, one for new business contacts).有些郵箱甚至還提供用戶根據(jù)不同目的設(shè)計(jì)不同簽名的服務(wù)（比如：一個(gè)對(duì)朋友使用，一個(gè)對(duì)新結(jié)識(shí)的企業(yè)伙伴使用）。六、 商務(wù)寫作指南：商務(wù)郵件開頭如何寫？If you dont know the name of

41、 the person you are writing to, start business emails with either of the following:如果你不知道郵件是寫給誰的，商務(wù)信函可以用下面任意一種方式開頭：Dear Sir,/Dear Madam,尊敬的先生,/尊敬的女士,Dear Madame, is wrong.“親愛的夫人”這種寫法是錯(cuò)誤的If you dont know whether youre writing to a man or a woman use:如果你不知道是寫給先生還是女士，可以寫：Dear Sir or Madam,尊敬的先生或女士，It i

42、s not usual to start an email To whom it may concern. This should bereservedfor letters of reference or similar communications when therecipientis an unknown third party.以“致相關(guān)人士”開頭并不常見。這種用法一般用在推薦信或與其相似的交流中，收件人是不了解的第三方。It is always better to use somebodys name if you know it. If it is the first time

43、you are writing to someone, use either of the following:如果知道對(duì)方姓名，郵件中寫上總是好的。如果這是你第一次寫信給某人，可以用下面任意一種方式開頭：For men: Dear Mr XXXX,寫給男士：尊敬的XXX先生For women: Dear Ms XXXX,寫給女士：尊敬的XXX女士Once you get to know someone, i.e. after exchanging one or two emails or if you meet them in person, it is usually OK to use

44、their first name.一旦你認(rèn)識(shí)了對(duì)方，比如在往來一兩封郵件或見過面以后，可以在郵件中稱呼名字。Use Dear Sirs, if you are writing to more than one person even if the group of people includes women.如果你寫郵件給兩個(gè)或以上的人，即使這些人里有女士，請(qǐng)寫“尊敬的先生們”Dear Ladies and Gentlemen, is wrong. “Ladies and Gentleman” is only used in formal speech.尊敬的女士們先生們”是錯(cuò)誤的，這種用法只

45、用在正式演講中。The word Dear may beomittedin less formal emails. Instead, you may just open with the persons first name/peoples first names.“dear”在不是特別正式的郵件中可以省去。你可以直接以對(duì)方（個(gè)人或群組）的名字開頭。Here are some example opening sentences for emails:下面有一些郵件開頭的例句：I hope you are well.我希望你一切都好。I hope you enjoyed your holiday

46、 and are finding it easy to settle back in to work.我希望你已經(jīng)好好享受假期并且很快重新投入工作。Thank you very much for your email. I am glad to hear that you and your family are well.非常謝謝你的郵件，我很高興聽到你和你的家人都很安康。Thank you for yourpromptreply.感謝您的及時(shí)回復(fù)。I apologize for not replying sooner, but I have been very busy these last

47、 few weeks.很抱歉沒能及早回信，但是過去幾周實(shí)在太忙。Thank you for getting in touch with us about XXXX. (Less formal, more friendly)非常感謝你關(guān)于XXXX聯(lián)系我們。（不是很正式,更友好）Thank you for contacting us regarding XXXX. (More formal)非常感謝您因關(guān)于XXXX的事接洽我們（更正式）With reference to your email of date, I would like to bring the following to your attention.關(guān)于你（時(shí)間）寄來的郵件，我有幾點(diǎn)想跟你說的。As a follow-up to our phone call t