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1、Ethernet LANs Troubleshooting Switch IssuesThe Layered ApproachSwitches operate at Layer 2 of the OSI model.Switches provide an interface with the physical media.Problems generally are seen at Layer 1 and Layer 2. Layer 3 issues could arise related to access to the management functions of the switch
2、.Switched Media IssuesMedia issues have several possible sources:Wiring gets damaged.New EMI sources are introduced.Traffic patterns change. New equipment is installed.show interface SwitchX#show interface fastethernet 0/0Ethernet 0 is up, line protocol is upHardware is MCI Ethernet, address is aa00
3、.0400.0134 (via 0000.0c00.4369Internet address is , subnet mask is .Output Omitted.2295197 packets input, 305539992 bytes, 0 no bufferReceived 1925500 broadcasts, 0 runts, 0 giants3 input errors, 3 CRC, 0 frame, 0 overrun, 0 ignored, 0 abort0 input packets with dribble condition detected3594664 pack
4、ets output, 436549843 bytes, 0 underruns8 output errors,1790 collisions,10 interface resets,0 restartsFastethernet 0/0 is up, line protocol is up 13 input errors, 3 CRC, 0 frame, 0 overrun, 0 ignored, 0 abort 28 output errors, 31790 collisions, 40 restarts 5Excessive NoiseSuggested steps:Use the sho
5、w interface ethernet EXEC command to determine the status of the device Ethernet interfaces. The presence of many CRC errors but not many collisions is an indication of excessive noise.Inspect the cables for damage.If you are using 100Base-TX, make sure you are using Category 5 cabling.Excessive Col
6、lisionsSuggested steps:Use the show interface ethernet command to check the rate of collisions. The total number of collisions with respect to the total number of output packets should be 0.1 percent or less.Use a time-domain reflectometer (TDR) to find any unterminated Ethernet cables. A TDR is a d
7、evice that sends signals through a network medium to check cable continuity and other attributes.Look for a jabbering transceiver attached to a host. This might require host-by-host inspection or the use of a protocol analyzer. Jabber occurs when a device that is experiencing circuitry or logic fail
8、ure continuously sends random (garbage) data.Late CollisionsSuggested steps:Use a protocol analyzer to check for late collisions. Late collisions should never occur in a properly designed Ethernet network. They usually occur when Ethernet cables are too long or when there are too many repeaters in t
9、he network.Verify that the distance between the first and last host on the segment is within specification.Port Access IssuesMedia-related issuesDuplex-related issuesSpeed-related issuesDuplex modes:One end set to full and the other set to half results in a mismatch.One end set to full and autonegot
10、iation set on the other end: Autonegotiation fails, and that end reverts to half. Results in a mismatch.One end set to half and autonegotiation set on the other: Autonegotiation fails, and that end reverts to half. Both ends at half; no mismatch.Autonegotiation on both ends:One end fails to full, an
11、d the other end fails to half.Example: A Gigabit Ethernet interface defaults to full, while a 10/100 defaults to half.Autonegotiation on both ends:Autonegotiation fails on both ends, and they revert to half. Both end at half; no mismatch.Duplex-Related IssuesDuplex modes:One end set to one speed and
12、 the other set to another, resulting in a mismatch.One end set to a higher speed and autonegotiation enabled on the other end. If autonegotiation fails, the autonegotiation end reverts to its lowest speed. Results in a mismatch.Autonegotiation on both ends:Autonegotiation fails on both ends, and the
13、y revert to their lowest speed.Both end at half; no mismatch.Speed-Related IssuesConfiguration IssuesKnow what you have before you start.Hard copyText fileTFTP serverVerify changes before you save.Confirm that the issue was corrected and no new issues were created.Save the current configuration.copy running-config start-configSecure the configuration.Password-protect the console.Password-protect the vty.Password-protect EXEC mode.Summ
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