酒店術(shù)語按字母排序

1、文檔編碼 : CO4E5M2G4O7 HY8H10G5G1K7 ZJ1V9I9Q10T2Alphabetical Acronyms 按字母排序 ADR AverageDaily Rate.The average realised price per room sold in a hotel or channel.Totalrooms revenue divided by total rooms sold 日均房?jī)r(jià)：在酒店或其他渠道的平均銷售房?jī)r(jià)；總房間銷售額除以銷售房間數(shù) Affiliates Independentinternet sites whoprovide a click-throu

2、gh link to group owned website andreceive a commission when a booking is made 聯(lián)盟網(wǎng)頁：獨(dú)立的網(wǎng)站供應(yīng)集團(tuán)網(wǎng)頁的鏈接,從而由此得到的預(yù)定 ANZSP Australia,New Zealand and South Pacific 澳大利亞,新西蘭和南太平洋 APRM Asia-PacificRisk Management 亞太地區(qū)風(fēng)險(xiǎn)治理 ARI AverageRate Index Calculatedby dividing the hotel saverage room rate by the average of

3、 the competitor set market rate 平均房?jī)r(jià)指數(shù)：酒店平均房?jī)r(jià)除以市場(chǎng)同期競(jìng)爭(zhēng)者平均房?jī)r(jià) BAT Forecast BusinessAlignment Team Forecast 商業(yè)聯(lián)盟估計(jì) 最新范本 ,供參考！ 第 1 頁,共 6 頁BCE BrandedConsumer Experience 品牌來賓體驗(yàn) BFR BestFlex Rate 最優(yōu)上門散客價(jià) BTA BusinessTravel Agent - the same as TMC 商務(wù)旅行旅行社 C&I Conferenceand Incentive 會(huì)議和嘉獎(jiǎng) Travel Management

4、Company Thetwo sales segments relating to conference and incentive group travel CAM CapitalAsset Management 資本資產(chǎn)治理 CAP ComplianceAssurance Process. 擔(dān)保依法納稅措施 CAPEX CapitalExpenditure 資本支出 最新范本 ,供參考！ 第 2 頁,共 6 頁CCA Capitalconstruction authorization 基本建設(shè)批準(zhǔn) CMH CompanyManageHdhotels that are ownedand op

5、erated hotels, and thoseoperated under management agreement 酒店治理公司：包括自行經(jīng)營(yíng)酒店方和酒店治理方 Competitive Set GMdefined local hotels usually four or five with which a particular hotelcompetes 競(jìng)爭(zhēng)對(duì)手 Confirmation Thepercentage of offered calls in a CROthat actually turn into bookings. 確認(rèn)預(yù)定百分比 COO ChiefOperating O

6、fficer 首席營(yíng)運(yùn)官 COS/COGS Costof Sales or Cost of Goods Sold 銷售成本 CPC 最新范本 ,供參考！ 第 3 頁,共 6 頁CustomerProfit Contribution.The revenue supplied by a customer in ayield contribution model, minus the cost undertaken to service, complete thesale and the displaced revenues Displacement is a measure of demandth

7、at was declined as a result of accepting this business. 客戶利潤(rùn)奉獻(xiàn) 在收入奉獻(xiàn)模型中, 來自客戶的收入減去所發(fā)生的服務(wù)成本, 就得到銷售與因 業(yè) 務(wù) 替代分流的總利潤(rùn)其中所謂的替代分流是指由于使用本業(yè)務(wù)而削減的對(duì)其 它業(yè)務(wù)的需求 CRM ClusterRevenue Manager.A Revenue Manager with responsibilities for more than one hotel 區(qū)域收益治理經(jīng)理：其職責(zé)超過 1 家酒 店 CRO CentralReservations Office 中心訂房辦公室 CROC

8、CE CashReturn on Cash Capital Employed 使用資本額的現(xiàn)金收益 CRS CentralReservation Plus being rolled out globally replacing Holidex andGlobal II 中心預(yù)定系統(tǒng) CSA ControlSelf-Assessment online internal control questionnaire 最新范本 ,供參考！ 第 4 頁,共 6 頁內(nèi)部把握自我評(píng)估 CSS CentralShared Services 中心共享服務(wù) CTP Contributionto Profit Th

9、ehotel scontribution to group Profit Total of management and incentive fees 收益奉獻(xiàn)：酒店提交給集團(tuán)的收益（包含治理費(fèi)和提成） ECS ElectronicCommission Services.The group that manages our outsourcing partner and internalsystems which makesure travel agent commissions are paid by our hotels theTACP programme 在線傭金服務(wù)系統(tǒng) EEO Equ

10、alEmployment Opportunities 均等就業(yè)機(jī)會(huì) EMEA Europe,Middle East and Africa 歐洲,中東和非洲 EMERO TheEMEA Central Reservations Office call centre located in Amsterdam. 最新范本 ,供參考！ 第 5 頁,共 6 頁位于阿姆斯特丹的歐洲,中東,非洲中心預(yù)定辦公室 EOWA EqualOpportunity Woman Agency Australia Only 婦女均等就業(yè)機(jī)會(huì)機(jī)構(gòu)（僅在澳大利亞） ERT EmergencyResponse Team 緊急反應(yīng)

11、小組 ES EmployeeSurvey 員工中意度調(diào)查 FAM Financeand Asset Management 1 of 8 business units. Responsible for corporatemanagement reporting, external financial reporting, Tax, Treasury, IR capitaland project appraisals 財(cái)務(wù)及資產(chǎn)治理：對(duì)企業(yè)治理報(bào)告負(fù)責(zé),外部財(cái)務(wù)報(bào)告,稅收,財(cái)政,風(fēng)險(xiǎn)資本 和項(xiàng)目評(píng)估 FIS FranchiseInformation System 加盟信息體系 Flow-through Thepercentage of change in revenue that flo