2022辦公室個人年工作總結

第/r/nPAGE/r/n17/r/n頁共/r/nNUMPAGES/r/n17/r/n頁/r/n2021辦/r/n?/r/n公室個人年/r/n?/r/n工作總結/r/n?/r/n〖年終工作/r/n?/r/n總結〗回望/r/n?/r/n過去的一年/r/n?/r/n，從一個在/r/n?/r/n校學生到一/r/n?/r/n個公司工作/r/n?/r/n人員，這是/r/n?/r/n每一個人都/r/n?/r/n要經歷的過/r/n?/r/n程，看看本/r/n?/r/n文作者是如/r/n?/r/n何談談自己/r/n?/r/n對辦公室工/r/n?/r/n作的認識，/r/n?/r/n以便更好的/r/n?/r/n勝任辦公室/r/n?/r/n工作。接下/r/n?/r/n來，請欣賞/r/n?/r/n：辦公室個/r/n?/r/n人年終工作/r/n?/r/n總結/r/n首先/r/n?/r/n辦公室作為/r/n?/r/n本公司的樞/r/n?/r/n紐，起著承/r/n?/r/n上啟下、綜/r/n?/r/n合協(xié)調、參/r/n?/r/n謀助手、督/r/n?/r/n促檢查和服/r/n?/r/n務保障大家/r/n?/r/n工作安全的/r/n?/r/n作用。而我/r/n?/r/n作為辦公室/r/n?/r/n的工作人員/r/n?/r/n則是負責辦/r/n?/r/n公室內部事/r/n?/r/n務管理、文/r/n?/r/n書處理、報/r/n?/r/n表填寫、文/r/n?/r/n件起草等日/r/n?/r/n常工作，是/r/n?/r/n辦公室工作/r/n?/r/n的直接__/r/n?/r/n_者和承擔/r/n?/r/n者。/r/n干好/r/n?/r/n辦公室辦公/r/n?/r/n室工作要處/r/n?/r/n理好“四種/r/n?/r/n矛盾”/r/n一/r/n?/r/n是/r/n處理好大/r/n?/r/n局和小局的/r/n?/r/n矛盾。辦公/r/n?/r/n室作為一個/r/n?/r/n綜合部門，/r/n?/r/n其性質主要/r/n?/r/n體現在服務/r/n?/r/n性上，辦公/r/n?/r/n室人員主要/r/n?/r/n是為領導和/r/n?/r/n基層服務。/r/n?/r/n首先是為領/r/n?/r/n導服務。因/r/n?/r/n此，“一切/r/n?/r/n服從大局”/r/n?/r/n就是我工作/r/n?/r/n的出發(fā)點和/r/n?/r/n落腳點，當/r/n?/r/n小局工作與/r/n?/r/n大局工作發(fā)/r/n?/r/n生矛盾的時/r/n?/r/n候，自覺地/r/n?/r/n做到小局服/r/n?/r/n從大局、局/r/n?/r/n部服從整體/r/n?/r/n。同時盡力/r/n?/r/n做好小局工/r/n?/r/n作，因為小/r/n?/r/n局工作是做/r/n?/r/n好大局的基/r/n?/r/n礎和前提。/r/n?/r/n二是處理/r/n?/r/n好主動和被/r/n?/r/n動的矛盾。/r/n?/r/n辦公室工/r/n作/r/n?/r/n的服務性職/r/n?/r/n能決定了工/r/n?/r/n作的被動性/r/n?/r/n，但要做好/r/n?/r/n辦公室工作/r/n?/r/n，又必須發(fā)/r/n?/r/n揮辦公室人/r/n?/r/n員的主動性/r/n?/r/n，善于在被/r/n?/r/n動中求主動/r/n?/r/n，變被動為/r/n?/r/n主動。對一/r/n?/r/n些常規(guī)性、/r/n?/r/n規(guī)律性、階/r/n?/r/n段性等確定/r/n?/r/n性工作，不/r/n?/r/n要消/r/n極等待/r/n?/r/n，要主動著/r/n?/r/n手，提前準/r/n?/r/n備。對領導/r/n?/r/n臨時交辦的/r/n?/r/n任務、應急/r/n?/r/n事件和__/r/n?/r/n_等非確定/r/n?/r/n性工作，要/r/n?/r/n靈活機動，/r/n?/r/n做到忙而不/r/n?/r/n亂。同時要/r/n?/r/n積極適應領/r/n?/r/n導的工作思/r/n?/r/n路，想領導/r/n?/r/n所想，謀領/r/n?/r/n導所謀，把/r/n?/r/n問題想在前/r/n?/r/n，把工作做/r/n?/r/n在前，主動/r/n?/r/n做好超前服/r/n?/r/n務。顯而易/r/n?/r/n見的，這一/r/n?/r/n點上我做的/r/n?/r/n就很不到位/r/n?/r/n。/r/n三是處/r/n?/r/n理好政務和/r/n?/r/n事務的矛盾/r/n?/r/n。政務和事/r/n?/r/n務是辦公室/r/n?/r/n工作的兩個/r/n?/r/n___，政/r/n?/r/n務工作主要/r/n?/r/n有決策參謀/r/n?/r/n、調查研究/r/n?/r/n、政務信息/r/n?/r/n、政務文電/r/n?/r/n處理、政務/r/n?/r/n督促檢查、/r/n?/r/n機要檔案保/r/n?/r/n密等工作;/r/n?/r/n事務工作一/r/n?/r/n般是指除政/r/n?/r/n務以外的其/r/n?/r/n他各項工作/r/n?/r/n，主要是行/r/n?/r/n政后勤工作/r/n?/r/n，諸如接待/r/n?/r/n應酬、吃住/r/n?/r/n行、安全衛(wèi)/r/n?/r/n生等。事務/r/n?/r/n工作是/r/n搞好/r/n?/r/n政務工作的/r/n?/r/n先決條件，/r/n?/r/n不能把政務/r/n?/r/n看成是大事/r/n?/r/n，把事務看/r/n?/r/n成是小事或/r/n?/r/n可有可無的/r/n?/r/n事。更不能/r/n?/r/n把政務看成/r/n?/r/n是高層次的/r/n?/r/n，把事務看/r/n?/r/n成是低層次/r/n?/r/n的。辦公室/r/n?/r/n辦公室工作/r/n?/r/n事無巨細，/r/n?/r/n不能有半點/r/n?/r/n疏忽和懈怠/r/n?/r/n。當然，在/r/n?/r/n政務上我個/r/n?/r/n人來講做的/r/n?/r/n非常不好，/r/n?/r/n首先不能正/r/n?/r/n確的分析局/r/n?/r/n勢，這是缺/r/n?/r/n乏社會經驗/r/n?/r/n，對于國家/r/n?/r/n的（范本）/r/n?/r/n政事、要事/r/n?/r/n不夠關心。/r/n?/r/n其次，對于/r/n?/r/n公司的一些/r/n?/r/n政務監(jiān)督不/r/n?/r/n夠積極，這/r/n?/r/n也是因為在/r/n?/r/n學校里沒有/r/n?/r/n解除這方面/r/n?/r/n的工作，在/r/n?/r/n以后的工作/r/n?/r/n生活中，要/r/n?/r/n認真的，仔/r/n?/r/n細的，積極/r/n?/r/n的對待工作/r/n?/r/n。/r/n四是處/r/n?/r/n理好“過”/r/n?/r/n與“不及”/r/n?/r/n的矛盾。為/r/n?/r/n領導出主意/r/n?/r/n，當參謀，/r/n?/r/n一定要把握/r/n?/r/n“度”，掌/r/n?/r/n握分寸。/r/n辦/r/n?/r/n公室在領導/r/n?/r/n決策中處于/r/n?/r/n輔助和從屬/r/n?/r/n地位，不能/r/n?/r/n缺位，也不/r/n?/r/n能越位。要/r/n?/r/n想領導之所/r/n?/r/n想，急領導/r/n?/r/n之所急，/r/n要/r/n?/r/n為領導決策/r/n?/r/n提供盡可能/r/n?/r/n多的背景資/r/n?/r/n料，但不能/r/n?/r/n越俎代庖，/r/n?/r/n要積極諫言/r/n?/r/n獻策，但不/r/n?/r/n能瞎摻和。/r/n?/r/n對于“度”/r/n?/r/n的掌握，對/r/n?/r/n于我講，還/r/n?/r/n是一個有待/r/n?/r/n解決的難題/r/n?/r/n。干好辦公/r/n?/r/n室辦公室工/r/n?/r/n作要扮演好/r/n?/r/n“三種角色/r/n?/r/n”/r/n首先，/r/n?/r/n要當好領導/r/n?/r/n的“計囊團/r/n?/r/n”。辦公室/r/n?/r/n人員是企業(yè)/r/n?/r/n領導的參謀/r/n?/r/n助手，是領/r/n?/r/n導的“計囊/r/n?/r/n團”。要不/r/n?/r/n斷學習理論/r/n?/r/n，分析形勢/r/n?/r/n，研究問題/r/n?/r/n，善于站在/r/n?/r/n全局的角度/r/n?/r/n和領導的高/r/n?/r/n度認識問題/r/n?/r/n、分析問題/r/n?/r/n，提出新觀/r/n?/r/n點、新思想/r/n?/r/n、新認識;/r/n?/r/n要深入基層/r/n?/r/n、深入社會/r/n?/r/n、深入市場/r/n?/r/n進行調查研/r/n?/r/n究，找準企/r/n?/r/n業(yè)運行過程/r/n?/r/n中的優(yōu)、劣/r/n?/r/n勢，形成有/r/n?/r/n分析、有建/r/n?/r/n議、有對策/r/n?/r/n的調查報告/r/n?/r/n，為領導科/r/n?/r/n學決策服務/r/n?/r/n;要圍繞領/r/n?/r/n導工作和所/r/n?/r/n要解決的問/r/n?/r/n題，提出的/r/n?/r/n各種工作建/r/n?/r/n議，針對實/r/n?/r/n踐報告中急/r/n?/r/n待解決的問/r/n?/r/n題所提出參/r/n?/r/n謀意見;要/r/n?/r/n為落實某項/r/n?/r/n工作或貫徹/r/n?/r/n領導者的意/r/n?/r/n見提出具體/r/n?/r/n的實施辦法/r/n?/r/n，根據客觀/r/n?/r/n要求和企業(yè)/r/n?/r/n運行的狀況/r/n?/r/n提出切實可/r/n?/r/n行的工作思/r/n?/r/n路等等。/r/n?/r/n其次，要當/r/n?/r/n好干群的“/r/n?/r/n勤務員”。/r/n?/r/n辦公室人員/r/n?/r/n要做到眼勤/r/n?/r/n、手勤、嘴/r/n?/r/n勤、腦勤、/r/n?/r/n腿勤。要盡/r/n?/r/n心為領導搞/r/n?/r/n好服務。領/r/n?/r/n導交辦的事/r/n?/r/n情要想方設/r/n?/r/n法去完成，/r/n?/r/n積極主動去/r/n?/r/n干好，做到/r/n?/r/n積極而不越/r/n?/r/n權，服從但/r/n?/r/n不消極，讓/r/n?/r/n領導滿意。/r/n?/r/n要熱心為群/r/n?/r/n眾辦好事情/r/n?/r/n。熱情接待/r/n?/r/n每/r/n一位前來/r/n?/r/n辦事的同志/r/n?/r/n，主動幫助/r/n?/r/n辦理各種相/r/n?/r/n關手續(xù)，讓/r/n?/r/n辦事人員滿/r/n?/r/n意;主動關/r/n?/r/n心員工的工/r/n?/r/n作和生活，/r/n?/r/n員工的合理/r/n?/r/n訴求及時向/r/n?/r/n領導匯報，/r/n?/r/n及時給予答/r/n?/r/n復和辦理，/r/n?/r/n讓員工滿意/r/n?/r/n。力求做到/r/n?/r/n不讓工作在/r/n?/r/n自己這里延/r/n?/r/n誤，不讓事/r/n?/r/n項在自己手/r/n?/r/n里積壓，不/r/n?/r/n讓差錯在自/r/n?/r/n己身上發(fā)生/r/n?/r/n，不讓來辦/r/n?/r/n事的同志在/r/n?/r/n自己這里受/r/n?/r/n冷落，不讓/r/n?/r/n辦公室的形/r/n?/r/n象在自己這/r/n?/r/n里受損害。/r/n?/r/n三是，要/r/n?/r/n當好機關的/r/n?/r/n“內當家”/r/n?/r/n。要認真抓/r/n?/r/n好公司的/r/n日/r/n?/r/n常事務管理/r/n?/r/n，安排好每/r/n?/r/n一次會議，/r/n?/r/n籌劃好每一/r/n?/r/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/r/n理證、三類/r/n?/r/n安全人員證/r/n?/r/n、建造師證/r/n?/r/n等;集團公/r/n?/r/n司相關的榮/r/n?/r/n譽證書;集/r/n?/r/n團公司的部/r/n?/r/n分合同。檔/r/n?/r/n案工作主要/r/n?/r/n對以上的證/r/n?/r/n件進行管理/r/n?/r/n與登記，便/r/n?/r/n于集團公司/r/n?/r/n與下屬企業(yè)/r/n?/r/n的證件的交/r/n?/r/n換，定期辦/r/n?/r/n理公司需年/r/n?/r/n檢的證件。/r/n?/r/n(三)、/r/n?/r/n辦公用品的/r/n?/r/n管理/r/n工作/r/n?/r/n主要負責集/r/n?/r/n團公司的辦/r/n?/r/n公用品的整/r/n?/r/n理、統(tǒng)計與/r/n?/r/n出、入庫登/r/n?/r/n記。每月/r/n對/r/n?/r/n辦公用品庫/r/n?/r/n進行點庫，/r/n?/r/n并將所剩物/r/n?/r/n品的數量與/r/n?/r/n金額統(tǒng)計入/r/n?/r/n冊。/r/n(四/r/n?/r/n)、固定資/r/n?/r/n產管理/r/n主/r/n?/r/n要負責集/r/n團/r/n?/r/n公司中固定/r/n?/r/n資產的統(tǒng)計/r/n?/r/n、登記和管/r/n?/r/n理工作，內/r/n?/r/n容主要將公/r/n?/r/n司的固定資/r/n?/r/n產進行編號/r/n?/r/n，便于集團/r/n?/r/n公司固定資/r/n?/r/n產的進、出/r/n?/r/n管理。并對/r/n?/r/n固定資產進/r/n?/r/n行定期的檢/r/n?/r/n查，查看是/r/n?/r/n否有損壞情/r/n?/r/n況，每年定/r/n?/r/n期對固定資/r/n?/r/n產進行盤點/r/n?/r/n，查清數量/r/n?/r/n。/r/n(五)/r/n?/r/n、其他工作/r/n?/r/n1、集團/r/n?/r/n公司花卉的/r/n?/r/n定期更換與/r/n?/r/n租賃費用的/r/n?/r/n定期繳納;/r/n?/r/n2、集團/r/n?/r/n協(xié)議酒店的/r/n?/r/n管理，對西/r/n?/r/n安市內的三/r/n?/r/n星以上酒店/r/n?/r/n簽訂住房協(xié)/r/n?/r/n議，并將簽/r/n?/r/n訂過協(xié)議的/r/n?/r/n酒店編制入/r/n?/r/n冊;/r/n3、/r/n?/r/n集團公司日/r/n?/r/n常客人的接/r/n?/r/n待，以及水/r/n?/r/n果和鮮花的/r/n?/r/n購買;/r/n4/r/n?/r/n、集團公司/r/n?/r/n衛(wèi)生的維護/r/n?/r/n;/r/n5、部/r/n?/r/n分辦公物品/r/n?/r/n的采購工作/r/n?/r/n;/r/n6、協(xié)/r/n?/r/n助綜合辦公/r/n?/r/n室其他同事/r/n?/r/n完成相應的/r/n?/r/n工作;/r/n7/r/n?/r/n、與下屬公/r/n?/r/n司的業(yè)務溝/r/n?/r/n通。/r/n二、/r/n?/r/n工作中存在/r/n?/r/n的不足/r/n_/r/n?/r/n__這一年/r/n?/r/n，我工作的/r/n?/r/n各個方面都/r/n?/r/n取得了顯著/r/n?/r/n的進步，對/r/n?/r/n集團公司的/r/n?/r/n業(yè)務也有了/r/n?/r/n更加直接的/r/n?/r/n接觸，并對/r/n?/r/n集團公司的/r/n?/r/n日常工作做/r/n?/r/n出一定的貢/r/n?/r/n獻，但工作/r/n?/r/n中我還存在/r/n?/r/n很多的不足/r/n?/r/n，細分如下/r/n?/r/n1、對于本/r/n?/r/n職的工作不/r/n?/r/n夠細致。如/r/n?/r/n辦公用品的/r/n?/r/n管理，每月/r/n?/r/n點庫后，應/r/n?/r/n將各個部門/r/n?/r/n以及個人辦/r/n?/r/n公用品的消/r/n?/r/n耗情況統(tǒng)計/r/n?/r/n成表呈上級/r/n?/r/n領導批閱;/r/n?/r/n2、工作/r/n?/r/n中態(tài)度不夠/r/n?/r/n積極。其一/r/n?/r/n主要對需要/r/n?/r/n做的工作沒/r/n?/r/n有計劃性的/r/n?/r/n安排，有時/r/n?/r/n造成工作的/r/n?/r/n效率不高;/r/n?/r/n其/r/n二，工作/r/n?/r/n有些渙散，/r/n?/r/n對新同事沒/r/n?/r/n有樹立良好/r/n?/r/n的工作形象/r/n?/r/n。鑒于以上/r/n?/r/n兩點，對于/r/n?/r/n以后的工作/r/n?/r/n做出以下的/r/n?/r/n要求。首先/r/n?/r/n，對于工作/r/n?/r/n應該認真、/r/n?/r/n細化，使工/r/n?/r/n作做的更加/r/n?/r/n細致。并且/r/n?/r/n對于明天的/r/n?/r/n工作，前天/r/n?/r/n就應有好的/r/n?/r/n安排，并請/r/n?/r/n示上級主管/r/n?/r/n，看明天是/r/n?/r/n否有別的工/r/n?/r/n作安排，這/r/n?/r/n樣可使工作/r/n?/r/n井然有序，/r/n?/r/n工作效率也/r/n?/r/n可以提高。/r/n?/r/n其二，加強/r/n?/r/n工作中對自/r/n?/r/n己的要求，/r/n?/r/n工作作風一/r/n?/r/n定要嚴謹，/r/n?/r/n態(tài)度要端正/r/n?/r/n，要為別的/r/n?/r/n同事樹立/r/n良/r/n?/r/n好的工作形/r/n?/r/n象。以后的/r/n?/r/n工作日要加/r/n?/r/n強對自己的/r/n?/r/n要求，不論/r/n?/r/n從工作態(tài)度/r/n?/r/n還是工作效/r/n?/r/n率上，能夠/r/n?/r/n為公司的發(fā)/r/n?/r/n展盡自己的/r/n?/r/n綿薄之力!/r/n?/r/n三、對辦/r/n?/r/n公室的建議/r/n?/r/n我來公司/r/n?/r/n細數也一年/r/n?/r/n有余了，雖/r/n?/r/n不是/r/n集團公/r/n?/r/n司的第一批/r/n?/r/n員工，但也/r/n?/r/n見證了集團/r/n?/r/n公司一步步/r/n?/r/n成長的過程/r/n?/r/n。我們在_/r/n?/r/n__和各位/r/n?/r/n領導的帶領/r/n?/r/n下，一步一/r/n?/r/n個臺階，使/r/n?/r/n我們集團公/r/n?/r/n司向一個快/r/n?/r/n速、高效、/r/n?/r/n健康的方向/r/n?/r/n發(fā)展。但集/r/n?/r/n團公司成立/r/n?/r/n的時間不成/r/n?/r/n，在發(fā)展中/r/n?/r/n會有一些不/r/n?/r/n足，現總結/r/n?/r/n如下：/r/n1/r/n?/r/n、人員流動/r/n?/r/n太快。公司/r/n?/r/n人員流失過/r/n?/r/n大，會造成/r/n?/r/n公司的一些/r/n?/r/n工作不能順/r/n?/r/n利完成，并/r/n?/r/n出現許多重/r/n?/r/n復工作，使/r/n?/r/n的工作效率/r/n?/r/n不高;同時/r/n?/r/n離職手續(xù)的/r/n?/r/n不夠健全，/r/n?/r/n會使許多工/r/n?/r/n作出現空白/r/n?/r/n。/r/n2、工/r/n?/r/n作職責不夠/r/n?/r/n明確，總是/r/n?/r/n出現工作分/r/n?/r/n配不均，有/r/n?/r/n些人很忙，/r/n?/r/n有些人又很/r/n?/r/n閑的情況。/r/n?/r/n3、培訓/r/n?/r/n的內容應該/r/n?/r/n多元化，面/r/n?/r/n對集團公司/r/n?/r/n這一特性，/r/n?/r/n應將我們的/r/n?/r/n培訓多/r/n元化/r/n?/r/n，不應僅僅/r/n?/r/n只局限在管/r/n?/r/n理方面，還/r/n?/r/n應多涉及其/r/n?/r/n他的方面，/r/n?/r/n如財務、金/r/n?/r/n融等這些對/r/n?/r/n公司發(fā)展有/r/n?/r/n力的培訓應/r/n?/r/n多學習。/r/n?/r/n以上幾點是/r/n?/r/n我對公司的/r/n?/r/n幾點建議，/r/n?/r/n不知是否提/r/n?/r/n的準確但是/r/n?/r/n從我的眼光/r/n?/r/n來審視集團/r/n?/r/n這一年來的/r/n?/r/n發(fā)展。公司/r/n?/r/n在慢慢發(fā)展/r/n?/r/n，有一些不/r/n?/r/n足是必然，/r/n?/r/n我們都是在/r/n?/r/n一起成長，/r/n?/r/n這只是成長/r/n?/r/n的一個過程/r/n?/r/n，望領導看/r/n?/r/n到后能給出/r/n?/r/n一個合理的/r/n?/r/n解決辦法，/r/n?/r/n這樣我們集/r/n?/r/n團公司才能/r/n?/r/n走的更遠，/r/n?/r/n更好!/r/n_/r/n?/r/n__年，是/r/n?/r/n全新的一年/r/n?/r/n，也是自我/r/n?/r/n挑戰(zhàn)的一年/r/n?/r/n，我將努力/r/n?/r/n改正過去一/r/n?/r/n年工作中的/r/n?/r/n不足，把新/r/n?/r/n一年的工作/r/n?/r/n做好，為公/r/n?/r/n司的發(fā)展盡/r/n?/r/n一份力。與/r/n?/r/n集團公司共/r/n?/r/n同成長，并/r/n?/r/n祝愿集團公/r/n?/r/n司發(fā)展越來/r/n?/r/n越好，業(yè)/r/n績/r/n?/r/n蒸蒸日上，/r/n?/r/n發(fā)展之路越/r/n?/r/n走越遠!/r/n?/r/n工作總結2/r/n?/r/n時間一晃/r/n?/r/n而過，如白/r/n?/r/n隙之間，回/r/n?/r/n顧自己在剛/r/n?/r/n升為副主/r/n管/r/n?/r/n的這一年來/r/n?/r/n的工作，在/r/n?/r/n領導的悉心/r/n?/r/n關懷和指導/r/n?/r/n下，在同事/r/n?/r/n的幫助和鼓/r/n?/r/n勵下，通過/r/n?/r/n自身的不懈/r/n?/r/n努力，在工/r/n?/r/n作上取得了/r/n?/r/n一定的成果/r/n?/r/n，但也存在/r/n?/r/n了諸多不足/r/n?/r/n?，F就分管/r/n?/r/n的培訓工作/r/n?/r/n，向上級領/r/n?/r/n導匯報如下/r/n?/r/n：/r/n一、培/r/n?/r/n訓工作情況/r/n?/r/n：/r/n___/r/n?/r/n年我部與培/r/n?/r/n訓部協(xié)作共/r/n?/r/n舉辦了新入/r/n?/r/n職員工消防/r/n?/r/n培訓___/r/n?/r/n期，共__/r/n?/r/n_人，每屆/r/n?/r/n培訓合格率/r/n?/r/n達___%/r/n?/r/n以上，基本/r/n?/r/n達到了目標/r/n?/r/n要求;內部/r/n?/r/n員工培訓_/r/n?/r/n__次(其/r/n?/r/n中包括全公/r/n?/r/n司處置__/r/n?/r/n_培訓__/r/n?/r/n_次，員工/r/n?/r/n消防知識_/r/n?/r/n__次，消/r/n?/r/n防實戰(zhàn)練習/r/n?/r/n___次，/r/n?/r/n參訓人員達/r/n?/r/n___人次/r/n?/r/n。/r/n二、培/r/n?/r/n訓工作分析/r/n?/r/n：/r/n1、_/r/n?/r/n__年的培/r/n?/r/n訓工作比起/r/n?/r/n___年相/r/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