三清山國際度假酒店服務(wù)指南EN-安全部分

服務(wù)指南ServiceDirectory夢想起點(diǎn)的地方DreamofStartingPlaceWelcometoShanqingInternationalResortMydearGuest：Hello!WarmlywelcomeyoutochooseShanqingInternationalResort!Ionbehalfofallemployeesofthehoteltoexpressthewarmwelcomeandsincereappreciationtoyou.Theresortislocatedinlieswith"SouthWaishuangxi,SanqingshanScenicResort"well-knownastheworldnaturalandculturalheritageand"thefirstfairypeak,theuniqueluckplace".ItseastisclosetoShanqiangshanTourismCultureCenter,southadjacentLeisureSquare,westnearlargeParkingLot.Itisthethroatzoneforvisitorstoenterservicearea.Thetransportationisconvenient,thecommunicationsdeveloped,theenvironmentgraceful.Itisadvantageous,likeabrightstarsetinontheSanqingmountain,perfectlydisplaythepursuitofpersonaltastelovingthemountain.Asadistinguishedguests,youarewelcometofeedbackontheGuestFeedbackBookifyouhaveanyopinionsorsuggestionstoourfacilitiesandservice.Youropinionisourbiggestpowerandwealth.Wesincerelywishyouhappilyliveinthehotel,andsincerelyhopetoserveyouagain.GeneralManagerofShanqingshanInternationalResortPAGE01Verybeautiful,veryquietisthemountainThebenevolentlovesthemountain,fordignifiedandunchanged;thesameishiswillIfthefogaroundthemountains,flowersbloom,treesarelushThewindisgentleThenwanderinthemountains,youareintegratedwithnatureasawholeSkimagreen,andsmellanaromaSeethespringwarmsflowersblooming,andlistentobirdssinginginthemountainFeelthisafeast,pleasingtoyoureyesFeelthisawarmth,comfortabletoyourheartThatwasnotthetraceofheruntilyousearchedintheseaofcrowdsTodayitisrelaxed,comfortableandLetyoutolingerover,andlivethislifetimePrefacePAGE02PAGE03◎酒店特色

三清山國際度假酒店是由三清山旅游集團(tuán)耗資四億按白金五星級標(biāo)準(zhǔn)傾力打造的度假酒店，坐落于有著“江南第一仙峰，天下無雙福地”之美譽(yù)的世界自然遺產(chǎn)地三清山南部外雙溪景區(qū)，將三清山九大景區(qū)、十大絕景一覽眼底。酒店環(huán)境幽雅、得天獨(dú)厚,猶如鑲嵌在三清山上的一顆璀璨明珠，為三清山自然風(fēng)光增添了一道更加絢麗的光彩。酒店建筑以東南亞風(fēng)格與三清山風(fēng)情相融合，“取三清山之木，刻三清山之容”。占地面積10715平方米，建筑面積4萬平方米。酒店一期擁有不同類型的客房249余套，提供餐位約900多個，其中豪華包廂8間，配有中西餐廳、西餅屋、大堂吧、精品商場、商務(wù)中心等。酒店二期將繼續(xù)巨獻(xiàn)117余套豪華奢雅的客房，包括總統(tǒng)套房，以及位列亞太區(qū)高端的國際會議中心，為您提供優(yōu)質(zhì)的貼身管家式會議服務(wù)，有適合舉辦各種國際性會議、宴會和展覽的大型宴會廳以及不同規(guī)格、高貴典雅的會議室七個，配備國際頂尖的會議設(shè)施，同聲傳譯系統(tǒng)，無線上網(wǎng)等功能，全方位的滿足您個性化會議活動需求。酒店還將建設(shè)有無邊界游泳池、健身房、SPA水療、棋牌等娛樂設(shè)施，停車位近500個。具有同時接待高規(guī)格的國際會議、療休團(tuán)、國內(nèi)大中型旅行團(tuán)、自駕游等賓客的能力。賓客設(shè)施及服務(wù)PAGE04◆Switchboard24hoursserviceareavailableforyou.Ifneedanyhelp,pleasecontacttheswitchboardoperatorbydialed"6018"or"6060“toHousekeeping.◆Voicemessagewhenyourroomlightisblinking,youhaveamessage.Pleasecontacttheswitchboardat"6018"fortherelevantmessage.◆Check-outtimeItisbefore12:00.PleasecontactAssistantManagerat"6555"foranextension◆wakeupservicePleasenotifytheswitchboardoperatorby"6018".◆BoutiquesCall“6011”forboutiquesatthefirstfloorofthehotel.Itopensfrom08:0020:00toprovideyouwithavarietyofsouvenirs,handicrafts,clothing,dailynecessitiesandbooks.PAGE05◆UnionPayserviceHotellobbyisequippedwithATMmachines,supportforVisa,JCB,Mastercardandetc..◆Airportshuttleservice24hoursinadvancecontactwithyourconcierge,andcall"6005"toarrangeairporttransfers.◆AssistantManagerAssistantManagerisat"6555"andwillbe18hoursaccessibleforyou.◆Creditcards:OuracceptingcardisasthefollowingasAmericanExpressMasterCard,DinersClub,VISACard,JCBCard,DragonCard,PeonyCard,GreatWall,KinshuiCard,PacificCard,MerchantsBankCreditCard,andGoldenCardofCityBank◆ForeignExchangeBetween07:00-22:00,thecurrencyexchangeonlyacceptsattheFrontDesk.PleasecontactthecashieroftheFrontDeskat"6008“forinformation.◆LuggageservicePleasecall"6005“tocontactConciergeDept.◆VehiclesPleasecontact"6005”,theConcierge,forvehiclesservice.◆Wheelchair,Pleasecontact"6005"totheConcierge,wherewheelchairisavailable.◆MedicalservicesPleasecontact"6555“forAssistantManager.◆BusinessCentreItopensfrom08:OOAMto20:00PM(othertimespleasecontacttheAssistantManager).Centerislocatedonthefloor,andnotonlyprovidesyouwithlong-distancetelephone,wordprocessing,documentbinding,fax,photocopying,secretarialassistance,EMSandotherservices,butalsoprovidescomputers,laserprintersandsmallmeetingroom’rentalservices.Pleasecalltheinternaltelephone"6010"◆TicketsForthetrainandairlineservices,pleasecontactTicketOfficeat"6010”.◆TranslationservicePleasecontact"6010"forthebusinesscenterinadvance.◆SightseeingPleasecontact"6010"fortheBusinessCenter.PAGE06PAGE07◆BusinesscenterPleasefax"6010".◆ExpressandpostservicePleasecontactBusinessCenterat"6010“.◆Inquiries&BillsIfyoucheckyouraccounts,pleasecontactthecashier"6008.“◆UniversalsocketFortheuniversalplugandtransformerofHousekeeping,pleasecallinside"6060.“◆AirconditioningAllroomshaveseparateairconditioningunit.Forassistance,youjustcall"6060.“◆Baby-sisterserviceIfyouneedchildcare,pleasecontacttheHousekeeping"6060”24hoursinadvance.Rememberthehotelgenerallytakecareofthechildrenolderthan3yearsold.PAGE08◆BreakfastCallLvyiWesternRestaurant"6709"from06:3009:30Callfortheroomservicefrom07:00AMto00:00PM(18hoursaday)◆ValetserviceTheHousekeepingoffersVIPupthesewingandmaking-upservice.Ifnecessary,pleasecalltheintercom"6060"◆DrinkingWaterHousekeeping‘sequippedwithdeepfreedrinkingwaterfilter,andwaterhavebeenfullysterilized,pleasedrink.◆ElectrickettleAllroomsarefacilitatedwithkettle.Payattentiontosafetywhenyouuse;ifindoubt,pleasecontacttheintercom"6060"forhelptoHousekeeping.◆Hotel’selectricityThehotel'selectricityvoltageis220volts,alternatingcurrentfrequencyis50Hz.TheHousekeepingDept.hasthetransformer(from220voltsto110volts)anduniversalplug,pleasecalltheintercom"6060"PAGE09◆EmergencyOurhotelisinsafefacilities.Incaseofemergency,inadditiontothealarmwillsound,therewerefireradio.Aboutemergencyevacuationroutes,pleasechecktheroomdoorbackfortheroadmap,andgetfamiliaremergencyexitlocations.Hotelsisclosecooperatedwithmunicipaldepartments,offersguestsuninterruptedprecautionstoprotectyourlifeandfinancialsecurity.◆HousekeepingIfyouneedextrapillows,blanketsorothersupplies,pleasecallinsidenumber"6060"(weoffer24hoursbutlerservice)◆LaundryandDryCleaningForlaundryservices,pleasecallintercom"6060“toHousekeeping.Laundrybagandlaundrylistareintheclosetofyourroom.◆LostandFoundpleasecallintercom"6060"fortheHousekeeping.◆Mini-barPleaseenjoymini-bardrinksandbarsnacks.Thecostwillbebalancedoutatthecheckoutaccordingtothepricelist.Ifasmallbardoesnotmatchtheamountoffoodorneedtoaddsnacks,pleasecontacttheintercom"6060“toHousekeeping.PAGE10◆IceserviceWhenyouneedice,pleasecontactthefloorattendantorHousekeepingat"6060".◆PetInaccordancewithgovernmentregulations,hotelprohibitpetsintotheinside.◆TelephoneAllroomsareequippedwithIDDservice,pleaserefertotheServiceGuideorcallintercom"6018"tocontacttheswitchboardoperator.◆InternetAllroomsareequippedwithfreeInternetaccess,pleaserefertothe"broadband"columnofServiceGuide,orcallintercom"6060"totheHousekeeping.Ifyouneedtoleaselaptopcomputers,calltheBusinessCenterat"6010".◆EngineeringmaintenanceRoomfacilitiesismaintainedbyEngineering.Ifanyquestions,pleasecall"6060"forthequickservicefromtheHousekeeping.PAGE11◆IroningForironingservices,call"6060"totheHousekeeping.◆GuestprivacyAsyoudonotwanttostayintheroomtobedisturbed,youcanhang"DoNotDisturb"buttontoonthedoorknob;ifnecessary,youcanalsocall"6018"totheswitchboardoperatorwhowillfilterallthecallsonbehalfofyou.◆ReservationservicePleasecall"6880“totheDepartmentforreservation.◆SafeTheFrontDeskandroomsareequippedwithsafe.Forsafetyreasons,placevaluablesintheroomsafeorkeptbytheFrontDesk.Anynon-registerdepositofmoney,jewelryandothervaluables,thishotelisnotresponsible.◆FreeshoeshineIfwantyourshoespolished,pleasecall"6060“totheHousekeeping.PAGE12◆UmbrellasEachroomareequippedwithumbrellasforhotelguestsduringuse;incaseofrain,pleasecall“6005”tocontacttheConciergeDept..◆VisitorsEnteringthehotel,visitorsistoregisterfirstly.AccordingtotheprovisionsofShangraoMunicipalPublicSecurityBureauallvisitorsmustleaveRoomsbefore11pm.Pleaseunderstandinconvenience.Thankyou.◆ParkingParkingforthehotelroomguestandwhoconsumeinthehotel.◆OrderflowersIntheneedforflowers,contact"6060”forHousekeeping.PAGE02電話指南TelephoneDirectoryPAGE13InternaltelephonenumbersGuestserviceInternalNo.Switchboard········································“6018”Casher···············································“6008”Reception··········································“6006”Businesscenter···································“6010”ConciergeDept.····································“6005”AssistantManager’sDesk·····················“6555”Boutiques···········································“6011”City/domesticcall······························“9”Roomservice·····································“6770”HousekeepingDept.····························“6060”ReservationDept.··································“6880”Ticketservice······································“6010”BanquetReservation······························“6777”PAGE14DiningandMeetingInternalNo.LvyiWesternRestaurant······················“6709”ShanyuLobbyBar······························“6755”ShanqingxuanChineseRestaurant··········“6719”◎GuestroomcallGuestscallotherrooms,pleasedialtheroomnumberPAGE15◎IDDandDDD

RoomsequippedwithIDD(IDD)anddomesticdirecttelephone(DDD)service,thisfacilityallowsyoutouseinternationalanddomesticdirecttelephoneconnectionwithouttelephoningtheswitchboardoperator.◆howtousetheIDDPress"9"toconnecttheoutsidetelephonelinePress"00“toconnectinternationaltelephonelinesPresscountrynumber(seetheIDDNumberGuidefordetails)PressthelocalnumberbycityareacodeEx.YouwanttoCallSanFranciscoofCalifornia,telephonenumberis(415)3456789PressLong-distanceaccessnumbers,thelocalcountrynumber,cityareacode,phonenumberby"9“,"1""415","3456789“respectively.Theareacodeinsomecountriesbeginswith"0",pressremainingnumberinsteadoftheotherregionsaccordingtothe"0”PAGE16◆HowtouseDDDinChinaPress9toconnectoutsidecontactlinePressareacode（seetheDDDNumberGuidefordetails)Pressthetelephonenumber按對方電話號碼Ex：IfyouwanttocallBeijing,telephonenumberis（010）3456789PressLong-distanceaccessnumbers,areacode,phonenumberby"9“,"1“,“010","3456789“respectively“9”“010”“3456789”◎Charges

Alldomesticandinternationallongdistancecallscharge15%serviceandtelephoneratesbytherelevantstateregulations.※Note:Beforedial-up,pleasewritedownthenumberinordertocontinuouslydialit.Thephonemayneedtowaitaboutthirtysecondstogothroughandturnback.So,beforethehandsetcamein,donothanguponthebusysignal.Afterthecall,placethehandsetbackinordertoavoidcontinuingcharges.Otherwise,allunnecessarycostswillbecreditedtoyouraccountunlessthehotelreservestherightnotdeductthecharge.Dialrightorwrong,thehoteldoesnotrefundordeductfees.Anyadviceorassistance,pleasedial“6018”tocontacttheswitchboardoperator.PAGE17◎IDDNumberGuideCountryCountryNo.CountryCountryNo.Australia61Myanmar95Brazil55NewZealand64Canada1NorthKorea850丹麥45Norway47Egypt20PK92France33Phillip63German49Singapore65Greece30SouthKorea82HongKong852Spain34India91Switzerland41Indonesia62Taiwan886Ireland353Thailand66Italy39USA1Japan81UK44Macao853Mexico52Ifnecessarytodialanyothercountrynumber,pleasecontacttheswitchboardoperator.

PAGE18◎China’sDDDNumberGuideCityAreacodeCityAreacodeAnshan0412Nanjing025Baoding0312Nanning0771Beijing

010Nantong0513Changchun0431Ningbo0574Changsha0731Qingdao0532Changchun0519Qinhuangdao

0335Chengdu028Quanzhou0595Chongqing023Rizhao0633Dalian0411Shanghai021Dandong0415Shantou0754Datong0352Shenyang

024Dezhou0534Shenzhen0755Dongguan0769Shijiazhuang0311Foshan0757Suzhou0512Fushun0413Tai‘a(chǎn)n

0538Fuzhou0591Luoyang0379Guangzhou

020Tianjin022PAGE19城市區(qū)號城市區(qū)號Guilin0773濰坊0536Guiyang0851Weihai0631Ha’erbin0451Wuhan027Haikou0898Wulumuqi0991Hangzhou0571Wuxi0510Hefei0551Xiamen0592Jilin0432Xi’an029Jinan0531Xining0971Jingdezheng0798Yangzhou0514Jinhua0579Yantai0535Jining0537Zhangzhou0596Jinzhou0416Zhanjiang0759Kunming0871Zhaoqing0758Lanzhou0931Zhenzhou0371Lasha0891Zhenjiang0511Luoyang0379Zhuhai0756Nanchang0791Ifnecessarytodialanyothercitycode,pleasecontacttheswitchboardoperator.餐飲服務(wù)PAGE20山語大堂吧●位于酒店大堂遠(yuǎn)離喧鬧的都市，沉浸于山語大堂吧，舒適柔軟的沙發(fā)環(huán)抱于悠揚(yáng)的樂曲聲中，遠(yuǎn)眺山巒，品一口香純的咖啡，感悟隨性的浪漫；或邀約三五知己，品味山光悅鳥性，潭影空人心的人生境界……營業(yè)時間為每日11:00—21:00訂桌及查詢請撥打內(nèi)線“6755”PAGE21綠漪西餐廳●位于酒店大堂有著歐陸風(fēng)情的浪漫典雅，讓您在青翠群山的懷抱里輕歌曼舞，在溫柔景象、旖旎風(fēng)光中品嘗世界各地的美味佳肴，西餐主廚為您烹調(diào)來自歐洲及亞洲的地道風(fēng)味，款款別具匠心，注重新鮮及營養(yǎng)成分，令您回味無窮。營業(yè)時間為每日07:00am—09:30am11:00am—14:00am17:00pm—21:00pm22：00pm—00:00am訂桌及查詢請撥打內(nèi)線“6709”PAGE22三清軒中餐廳●位于酒店大堂餐廳以高山魚、野生菌菇類、野味類菜肴為主，提供無公害綠色環(huán)保食品，以港式粵菜、港式燒烤為輔、兼顧燕鮑翅及適量的江浙菜、本幫菜式。采用IPAD點(diǎn)菜系統(tǒng)，生動形象的菜品畫面及豐富的搭配內(nèi)容，讓您在點(diǎn)菜初始享受一份視覺的饕餮之旅。營業(yè)時間為每日11:00—14:00 17:00—21:00訂桌及查詢請撥打內(nèi)線“6719”送餐服務(wù)

客房正餐送餐菜單送餐時間:10:30am16:30pm冷菜

蟹肉木瓜配油醋酸梅汁RMB48具有東南亞豐格的酸甜誘惑

挪威煙熏三文魚配黑魚籽醬RMB58來自挪威純凈海域嫩嫩的魚肉，飽滿的魚子醬破裂時涌出的那一股腥鮮，讓魚肉的鮮得到了提升。

溫室什錦蔬菜沙拉RMB28配以綜合生菜,櫻桃番茄,黃瓜和你喜歡的沙拉汁季節(jié)鮮果沙拉RMB38配以白蘭地葡萄干和香甜蛋黃醬/優(yōu)格調(diào)味汁三層牦牛肉RMB38白切竹園RMB25小城蓮藕 RMB18爽口云耳RMB18PAGE23湯

本地野蘑菇忌廉湯配金黃面包粒RMB28最適合大眾口味的湯椰香南瓜蟹肉湯

RMB32最適合冬天享用的湯

酸菜野菌肚片湯RMB38莼菜魚片湯RMB26主菜挪威三文魚柳扒

RMB98伴豆蔻薯蓉配葡萄紅酒汁澳洲安格斯西冷

RMB168--伴香草番茄燴豆配脆洋蔥圈烤德國小牛香腸配薯泥RMB58配以芥末土豆泥和香甜黑醋洋蔥醬PAGE24亞洲風(fēng)味精選三清山秘制炒飯

RMB38廣東風(fēng)味牛肉炒河粉

RMB38香港特色云吞湯面

RMB32馬來西亞咖喱雞

RMB58三明治、意大利粉和漢堡

傳統(tǒng)精選牛肉漢堡

RMB68用180g上好牛肉餅制作

香草洋蔥扒雞腿三文治

RMB32意大利粉配肉醬,奶油汁或番茄醬

RMB38流傳最廣的意大利面烹飪方法PAGE25水晶蝦仁RMB56鮮樹菇熗肚尖RMB38香炸黃魚卷RMB38菠蘿油條蝦RMB28蘆筍彩椒炒臘肉RMB32蠔汁燴鮮菌RMB28香菇小青菜RMB15精美甜品

各式蛋糕精選RMB38藍(lán)莓芝士蛋糕精選低脂乳清芝士制作,美味又健康RMB38經(jīng)典提拉米蘇RMB38吃了就興奮的甜點(diǎn)--提拉米蘇，意大利語Tiramisu的意思是帶我走PAGE26摩卡榛子蛋糕

RMB38帶果仁味的蛋糕黑森林蛋糕RMB38就像挪威森林的味道，濃郁朗姆酒和巧克力味道葡萄干紅浸雪梨配杏仁芒果慕斯RMB58

三清山特色巧克力拼盤RMB58三鮮湯面RMB28紫薯卷RMB26【半打】麥香金沙湯圓RMB26【半打】

RMB38時令鮮果碟（大、中、?。㏑MB58RMB88PAGE27繽紛飲品：bottle(支)OZ(份)

王朝干紅RMB9828

王朝干白RMB9828馬天尼干RMB28三清山漫步RMB28雪津啤酒RMB12青島啤酒RMB12熱（凍）牛奶RMB18香濃咖啡RMB25檸檬紅茶RMB28鮮榨果蔬汁（蘋果/西瓜/雪梨/青瓜等時令水果）

RMB35

PAGE28安全簡介◎預(yù)防措施1、請檢查房門背后之消防疏散指示圖，注意最近房間之疏散出口、消防報警系統(tǒng)、滅火器、消防栓，以便在一旦發(fā)生意外時使用各項設(shè)施。2、防毒面具放置在客房衣柜上層位置，發(fā)生火災(zāi)時可使用。3、如果您是吸煙者，請確保將煙頭安全熄滅。4、請不要在床頭吸煙。5、請不要往廢紙箱內(nèi)扔煙蒂。6、請不要在燈罩上掛濕衣服。7、請確保離開房間時關(guān)掉所有的電器，如電動剃須刀、電熨斗、萬能充電器等。8、注意如何關(guān)閉房間空調(diào)系統(tǒng)?！舭踩喗榧盎鹁崾九c登山安全注意事項為確保您的安全，酒店提出如下的建議：PAGE29◎行動1、如確定發(fā)生火警，請撥“6018”或“6119”通知本酒店總機(jī)和保安部。2、如在走廊或房間外發(fā)生火警，請觸摸房間的金屬門鎖，如發(fā)現(xiàn)門鎖一旦發(fā)熱，切勿打開房門。3