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酒店前臺(tái)英語面試KeySentences(要點(diǎn)句子)780.Whyareyouleavingyourpresentjob?你為何要走開現(xiàn)職呢?781.I'mdesiroustoleavemypresentemploymentsothatIcanimprovemypositionandhavemoreresponsibilities.我希望走開現(xiàn)職就是為了提升我的職位和獲取更多的責(zé)任。782.I'dlikeyoutotellmesomeofwhatyou'vebeendoingrecently.我想請你告訴我你近來向來在做什么?783.EverydayIgotoworkontimetoguaranteetheproperoperationofthefrontdesk.我每日準(zhǔn)時(shí)上班,以保證前臺(tái)工作的順利進(jìn)行。酒店前臺(tái)英語面試784.Weacceptbooking,tellaboutroomrates,findouthowthebillwillbepaidandhelpthegueststocheckinandcheckout.Whensomeguestswanttohavecancellations,changeroomsorextendareservation,weshouldalwaysofferourhelpwithcourtesy.我們接受訂房、解說房價(jià)、看顧客以什么方式結(jié)算,幫助顧客入住及結(jié)賬。假如有顧客要求撤消預(yù)定、換房間或延伸住宿時(shí)間,我們老是賜予周祥服務(wù)。785.Inwhatwaydomostclientscheckout?多半顧客以什么方式結(jié)賬?786.Mostclientscheckoutbycreditcard,traveller'schequesorMastercard.Ourhoteldoesn'tacceptpersonalcheques.多半顧客用信譽(yù)卡、旅游支票或萬事達(dá)卡結(jié)賬。我們不接受個(gè)人支票。787.Howdoyoudealwithareservationmix-up?酒店前臺(tái)英語面試你們怎樣辦理訂房出現(xiàn)的差錯(cuò)?788.Ifwearebookedsolid,Iwouldfirstofallapologizetotheclientsforthismistake.ThenI'llaskthemtorestonthechairswhileIcontactanotherhotelforthem.假如全部房間都已訂完,我先向顧客致歉,而后請他們坐下歇息,我為他們此外聯(lián)系一個(gè)旅館。789.Whatwouldyoudoiftheguest'stotalbillexceedsthecreditlimit?假如顧客的賬單超出信譽(yù)卡限額怎么辦?790.Iwouldaskiftheguestiswillingtopaythedifferencebycash.Ifnot,I'lltrytogetpermissionfromtheofficewhichsetthelimittoextendcreditoverthatamount.我先征采顧客建議,看他能否愿意用現(xiàn)金支付差價(jià)。假如不酒店前臺(tái)英語面試愿意的話,我就和發(fā)卡機(jī)關(guān)系系,看能不可以擴(kuò)大限額度。791.Whyareyouinterestedinworkingwithourhotel?你為何對到我們旅館工作感興趣?792.Mypastworkexperienceiscloselyrelatedtothisjob.Iamconfidentofdoingthejobwell.ThereforeIamdesiroustogetthispost.我過去的經(jīng)驗(yàn)同這份工作親密有關(guān),我有信心把它做好。因此我很想獲取這一職位。793.Don'tyoulikethework?你不喜愛那份工作嗎?794.Ilikedthework.However,thehotelistoosmallformetowidenmyexperience.我喜愛那份工作,但那家旅館太小了,難以增加我的工作經(jīng)驗(yàn)。酒店前臺(tái)英語面試795.Therearenotmanyforeignguestsinthehotel.AsanEng-lishmajor,I'dliketotakeamorechallengingjob.That'sthereasonwhyIwanttocomehereforajob.我們那家旅館沒有多少外國客人,作為一名英語專業(yè)的學(xué)生,我想做一些更具挑戰(zhàn)性的工作。這就是我為何要來此應(yīng)聘的原由。796.Howlonghaveyoubeenworkingthere?你在那邊干多長時(shí)間了?797.I'vebeenworkingtheresince1996.我從1996年起就在那家旅館工作。DialogueA(I=Interviewer主試人A=Applicant申請人)A:Excuseme.MayIseeMr.JohnWatt,themanager?酒店前臺(tái)英語面試I:It'sme.WhatcanIdoforyou?A:Ihavecomeatyourinvitationforaninterview.Nicetomeetyou,MrWatt.I:Nicetomeetyou,too.Pleasesitdown.A:Thankyou,Sir.I:I'veinvitedseveralcandidatestocometoday.Youarethefirstonetohavearrived.Ihopethattheearlybirdwillcatchtheworm.A:Ihopeso.I:MayIhaveyourname?A:IamBeijiangZhang.I:Howdoyouspellyoursurname?A:Zhang——Z.H.A.N.G.酒店前臺(tái)英語面試I:Nowtellmewhatuniversityyouweregraduatedfrom.A:IwasgraduatedfromNanjingUniversity.I:Whatwasyourmajorintheuniversity?A:MymajorisEnglish.I:NowonderyouspeakEnglishsofluently.A:Thankyouforyourcompliment,sir.I:Whereareyouworkingnow?A:I'mworkingatBaodaoHotel.I:Iwouldlikeyoutotellmesomeofwhatyouhavebeendoingrecently.A:OK.EverydayIgotoworkontimetoguaranteetheproperoperationofthefrontdesk.Weacceptbooking,tell酒店前臺(tái)英語面試aboutroomrates,findouthowthebillwillbepaidandhelpthegueststocheckinandcheckout.Whensomeguestswanttohavecancellations,changeroomsorextendareservation,weshouldalwaysofferourhelpwithcourtesy.I:Inwhatwaydomostclientscheckout?A:Mostclientscheckoutbycreditcard,traveller'schequesorMasterCard.Ourhoteldoesn'tacceptpersonalcheques.I:Howdoyoudealwithareservationmix-up?A:Ifwearebookedsolid,Iwouldfirstofallapologizetotheclientsforthismistake.ThenI'llaskthemtorestonthechairswhileIcontactanotherhotelforthem.I:Whatwouldyoudoiftheguest'stotalbillexceedsthecreditlimit?A:Iwouldaskiftheguestiswillingtopaythedifferencebycash.Ifnot,I'lltrytogetpermissionfrom酒店前臺(tái)英語面試theofficewhichsetthelimittoextendcreditoverthatamount.I:Youseemtohavedoneagoodjob.Whywouldyoucomeheretoapplyforthejob?A:Oursisasmallhotel.Therearenotmanyforeignguestseveryyear.AsanEnglishmajor,I'dliketotakeamorechallengingjob.That'sthereasonwhyIwanttocomeandworkinyourhotel.I:Howlonghaveyoubeenworkingthere?A:I'vebeenworkingtheresince1996.I:Couldyoutellmeyourexpectationinsalary?A:TheaveragesalaryfordepartmentmanagersisOK.I:Haveyougotanyotherextrarequirements?A:No.酒店前臺(tái)英語面試I:We'llgrantyouacommencingsalaryof3,500yuanamonth.Isthatacceptabletoyou?A:Ithinkto.I:Howcanwecontactyouaboutourfinaldecision?A:Youcancallmeatthisnumberduringtheworkhours.I:We'llgetintouchwithyoubynextMonday.Thankyou,Mr.Zhangforyourinterestinourhotel.A:Thankyou,Mr.Watt.Ihopetoseeyouagain.I:Ihopeso.Notes說明1.It'sme.我就是。酒店前臺(tái)英語面試2.Youarethefirstonetohavearrived.Ihopethattheearlybirdwillcatchtheworm.你是第一個(gè)到達(dá)的,我希望捷足者會(huì)達(dá)到目的。Theearlybirdwillcatchtheworm.是一句諺語,譯為:早起的鳥兒有蟲吃。3.NowonderyouspeakEnglishsofluently.難怪你的英語這樣流暢。Nowonder(that)難怪,不以為奇,如:Hehadmadeathoroughinvestigation.Nowonderheknewsomuchaboutit.他進(jìn)行了完全的檢查,無怪他對此事認(rèn)識(shí)好多。酒店前臺(tái)英語面試4.Thankyouforyourcompliment,sir.感謝你的夸耀,先生。5.TheaveragesalaryfordepartmentmanagersisOK.部門經(jīng)理的均勻薪資即可。WordsandExpressionsrecentlyad.近來,近來guaranteev.保證thefrontdesk(旅館的)前臺(tái)工作FrontOfficeManager前臺(tái)經(jīng)理roomrates房間價(jià)錢checkin登記入住酒店前臺(tái)英語面
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