酒店基礎(chǔ)英語(yǔ)

酒店基礎(chǔ)英語(yǔ)Tel電話:+86(0)374-6568888Fax傳真:+86(0)374-6569999Address地址：中國(guó)河南省長(zhǎng)葛市泰山路P.C.461500TaishanRoad,Changge,Henan,P.R.ChinaE-mail郵箱：rev@課程內(nèi)容：酒店各部門酒店各崗位日期的表達(dá)天氣的表達(dá)數(shù)字的表達(dá)味道的表達(dá)色彩的表達(dá)問(wèn)候語(yǔ)歡迎語(yǔ)致謝語(yǔ)祝福語(yǔ)致歉語(yǔ)告別語(yǔ)一、酒店各部門Department部門FinancialSalesandMarketingEngineeringHumanResources

財(cái)務(wù)部市場(chǎng)銷售部工程部人力資源部FINSMorS&MENGHRFrontOfficeHousekeepingFood&BeverageSecurity前廳部客房部餐飲部保安部FOHKorHSKPFBorF&BSEC二、酒店各崗位HR人力資源部TrainingDepartment培訓(xùn)部Dormitory

宿舍StaffCanteen

員工餐廳Personnel人事SM市場(chǎng)銷售PR（Publicrelation)/MARCOM公關(guān)部/市場(chǎng)傳訊部Reservation預(yù)訂部Sales銷售Executive行政Floor樓層HSKP客房部Publicarea公共區(qū)域（PA）HealthCenter健身中心Linen

/Uniform布草房/制服房SEC保安部Security安保CCTV監(jiān)控室FirePrevention消防二、酒店各崗位855二、酒店各崗位AirConditionAV/TelephoneElectricWaterMachineCarpenter/Painter空調(diào)組影音電話組電工組水工機(jī)械組木工、油漆組ENG工程部FC財(cái)務(wù)部AccountCostingCreditPurchasingIT=InformationTechnologyEDP=ElectronicDataProcessing

會(huì)計(jì)成本信貸采購(gòu)電腦二、酒店各崗位Title職位GeneralManager

DeputeGeneralManagerRepresentativeofowner總經(jīng)理副總經(jīng)理業(yè)主代表二、酒店各崗位Title職位DirectorManagerAssistantManagerSupervisorCaptainClerkCoordinatorExecutiveChef

Guide

CashierWaiter/WaitressBarTenderChefAttendantReceptionistTrainer總監(jiān)經(jīng)理副經(jīng)理主管領(lǐng)班文員協(xié)調(diào)員行政總廚領(lǐng)位收銀員服務(wù)員（餐飲）吧員廚師長(zhǎng)服務(wù)員（客房）接待培訓(xùn)師二、酒店各崗位CarpenterPainterSecurityOfficerBarTenderChefAttendantReceptionFinancialControllerMODManagerOnDuty美工司機(jī)廚工值班經(jīng)理行李員總工程師庫(kù)管員技工大堂副理木工油漆工保安員吧員廚師長(zhǎng)服務(wù)員（客房）接待財(cái)務(wù)總監(jiān)ArtistDriverHelperDutyManagerBellmanChiefEngineerStorekeeperTechnicianAM/AssistantManagerTitle職位值班經(jīng)理三、日期的表達(dá)Years年的表達(dá)Year年Thebeginningofayear年初Theendofayear年底Lastyear去年三、日期的表達(dá)Seasons季節(jié)的表達(dá)Season季節(jié)Spring春季Earlyspring早春Summer夏季Midsummer盛夏Autumn/fall秋季Lateautumn晚秋winter冬季三、日期的表達(dá)Month月的表達(dá)Month月What’sthedatetoday?今天幾號(hào)？It’sthefirstinMay.今天是五月一日1-12月：January(Jan.)February(Feb.)March(Mar.)April(Apr.)MayJune(Jun.)July(Jul.)August(Aug.)September(Sep.)October(Oct.)November(Nov.)December(Dec.)1-12月

三、日期的表達(dá)Day/week日/星期的表達(dá)Yesterday昨天Today今天Tomorrow明天Thedayaftertomorrow后天Thedaybeforeyesterday前天Week星期Weekend周末Whatdayisittoday?今天星期幾？It’s……星期日至星期六：Sunday(Sun.)Monday(Mon.)Tuesday(Tue.)Wednesday(Wed.)Thursday(Thur.)Friday(Fri.)Saturday(Sat.)三、日期的表達(dá)expresstimes時(shí)間的表達(dá)What’sthetimenow?現(xiàn)在幾點(diǎn)了？MayIknowthetimenow?我能知道現(xiàn)在的時(shí)間么？It’s……Usefulwords:hour小時(shí)minute分鐘second秒quarter刻half半o’clockX點(diǎn)整Threewaystoexpresstime三種表達(dá)時(shí)間的方法1.hour(時(shí))+minute(分)2.minute(分)+past+hour(時(shí))3.[60-minute(分)]+to+[hour(時(shí))+1]四、天氣的表達(dá)Weather關(guān)于天氣What’stheweatherliketoday?今天天氣如何？TodayisXXX.Cloud云cloudy陰天Sun太陽(yáng)sunny晴天Rain雨rainy下雨天Fog霧foggy霧天Wind風(fēng)windy刮風(fēng)天五、數(shù)字的表達(dá)NUMBER數(shù)字CardinalNo.基數(shù)詞：主要表示數(shù)量，13-19都以-teen結(jié)尾，20-90等十位整數(shù)都以-ty結(jié)尾。-OrdinalNo.序數(shù)詞：主要表示次第，如在表達(dá)樓層時(shí)，我們就用序數(shù)詞。第4-19都由相應(yīng)的基數(shù)詞加-th構(gòu)成。第20-90等十位整數(shù)的詞是由相應(yīng)的基數(shù)詞去詞尾-y，加-ieth構(gòu)成。六、味道的表達(dá)Taste味道的表達(dá)Howisittaste?It’s……Delicious美味的Sweet甜的Sour酸的Salty咸的Bitter苦的Hot辣的Terrible糟糕的七、色彩的表達(dá)Colors色彩的表達(dá)Whatcolorisit?It’s……在表達(dá)顏色的深淺時(shí)，直接在顏色前加dark（深）或light（淺）即可。如深藍(lán)色為darkblue,淺紅色為lightred.Red

yellow

green

blue

white

black

orange

pink

purple

grey

browncream

blue

greencrimson八、問(wèn)候語(yǔ)Goodmorning/afternoon/evening,sir/madam!

早上好/下午好/晚上好，先生/夫人！Howareyoutoday,sir?

您好嗎，先生？Howdoyoudo!您好嗎？Howareyou(doing)?最近好嗎？Nicetomeet/seeyou!很高興見(jiàn)到你！九、歡迎語(yǔ)Welcome歡迎WelcometoShengheHotelChangge!歡迎光臨長(zhǎng)葛盛合麗晶酒店。Welcometoourrestaurant.歡迎光臨本餐廳。We’regladtoseeyouagain.很高興見(jiàn)到您。十、致謝語(yǔ)Expressingthanks致謝Thankyouverymuch.

非常感謝。Thankyouforcoming.

謝謝您的光臨。Thankyouforbeingsounderstanding.

謝謝您的理解。（得到諒解時(shí)用）That’sverykindofyou.Thankyouverymuch.

您真是太好了！謝謝！Answerstoapology對(duì)致歉的回答That’sallright.

沒(méi)什么。Itdoesn’t’tmatter.

沒(méi)關(guān)系。It’snothing.

這沒(méi)什么。十一、祝福語(yǔ)Expressinggoodwishes祝福Haveapleasantstaywithus,Sir.愿您和我們共度好時(shí)光。Haveaniceday/apleasantevening/agoodweekend!祝您今天/今晚/周末愉快！Enjoyyourstay/day.祝您愉快！HappyNewYear/Birthday!新年/生日快樂(lè)！MerryChristmas!

圣誕快樂(lè)！十二、致歉語(yǔ)Apologizing致歉Excuseme.不好意思，打擾一下！I’mawfullysorry.

真是很抱歉！Ibegyourpardon.請(qǐng)您原諒！Excusemeforinterrupting.抱歉，打擾一下。不得不打擾客人時(shí)）Sorrytohavebotheredyou.抱歉，打擾了?。ù驍_客人后）I’mverysorry.Therecouldhavebeenamistake.Idoapologize.對(duì)不起，可能出了什么差錯(cuò)，我真誠(chéng)向您道歉。（有投訴時(shí)）I’msorry.I’mbeingcalled.不好意思，有人叫我/有個(gè)電話找我。（終止談話時(shí)）I’msorry.Aguestiswaitingforme.抱歉，有個(gè)客人正在等我過(guò)去。（終止談話時(shí)）I’msorrytohavekeptyouwaiting,sir.抱歉讓您久等了！I’msorry.