2023年BEC劍橋商務(wù)英語中級作文模板例題超全解析

BEＣ中級作文模板、例題超全解析題型：1．商務(wù)書信類;2.商務(wù)便條便函類;３.商務(wù)信函類；４.商務(wù)報(bào)告類商務(wù)書信類這一題型規(guī)定考生根據(jù)所提供的短文,如書信、傳真、便函、留言條（電話留言條)等,起草一封書信，字?jǐn)?shù)規(guī)定達(dá)成120—140詞左右。題目結(jié)構(gòu)：Iｎpuｔ:1situationdesｃｒiptioｎ2tasｋ3targetreａｄerReaｄｉng:ｔｅxtsinｎote,ｌetｔer,fax,memo+cｏntenｔpointｓ(hａndｗrittｅnnotes;ｓｅcoｎｄlｅtteｒ）Writｅ：busｉｎesｓlettｅr(120-140worｄs)【例題】Youhaveorganiseｄａprodｕｃtioｎｃonferencefoｒyourcomｐanyｗhichwillbｅhelｄon1０October２023．ThefｏllowiｎgｉstheletｔeｒofconfirmatiｏnyoureceivedfｒｏｍtｈeConfeｒenceCenｔre．Reａdtｈeleｔteｒandｆaxbｅlow,ｗhichｇivesdetailｓｏftheｃoｎｆeｒｅnce.Then,usingaｌlinformatｉonfroｍthefaｘ,writeｙourleｔtｅrｔoJoｈnSmitｈａt(yī)thｅＮufｆiｅldConｆeｒenceCentre,ｅxplａinｉngtｈecｈangeｓtothｅarrangeｍentｓ．Doｎotinｃludeｐoｓtaｌaddresses.Wｒｉte1２0-140ｗorｄsonsepaｒatesｈｅe(cuò)t.DeａrConferenceＯｒgａniser,Iamｗritingtoconfiｒmtｈearrangｅmenｔｓfoｒtｈｅｃｏｎference.ＤAＴEANDＴIＭＥ:10thOctober-10ａ.m．ｔo５p．ｍ．NUMBＥROFGUＥSTS:50ROOＭSRＥSＥRVED10a.ｍ.to12:3０ｐ.ｍ.CONＦERENCEHALL32ｐ．m.to5ｐ.ｍ.ＳＥMINARRＯOMS1,２,ａnd３ＣATERINＧ:Ｃoffee－－11ａ.ｍ.to１1：Lｕncｈ-１2:30p.ｍ．tｏ2p.ｍ．CｏｎferｅncｅCenｔreRｅstａurａｎtＴｅa-4ｐ.m．WelookforｗａrdtｏwｅlcomｉngyouｒcompanytotheＮuffieldConfｅrenｃeCｅｎtｒe.Yoursfａitｈｆuｌly,

JohnSｍｉth

ＴoｄayyoｕrProductiｏｎMaｎagｅrhassｅｎtyouthｅfaxｂelowｗithchaｎgｅshewoulｄｌiketomaketoｔhｅconfｅｒenceａrrangｅmentｓFＡXＩ’mafrａidｗｅhａvetomakｅｓｏｍelaｓｔ－minuｔechangeｓtoｔheaｒrangementsｆorｏｕrpｒoｄｕcｔionconference.Ｔｅnmoreｇuesｔsｈavｅacceｐtｅd.TｈｅPrｅsidenｔwantsonlyoｎehourforlunｃh,andjustａsimpｌeｂuffeｔ-nｏtｓeateｄｉntherestaurａｎt.TheConｆerenceＳpeaｋｅr(ToｍＭoorｓ）can’ｔｃomeuntil2pm．Sｏｈeｗｉllgiｖehiｓｐrｅsentａｔｉｏｎｉntｈeaftｅrnooｎ.Cａnwemｏvetｈesｅmiｎaｒsｔothemoｒnｉｎg?Sorrｙabouｔｔｈis!Saｍ2．商務(wù)便函與便條審題:MｒSｍith,ｙourbｏsｓ,toｌｄyoutｏasｋMsLｉutｏatteｎdaｓalesｐｒesenｔatioｎonaｎewproduct.WrｉteaｎotetoMｓＬｉu：*ｓayｉｎgwhｏｗａntshertoaｔtendｔｈesalｅspreｓｅｎｔatｉoｎ;*iｎforminｇherｗｈenanｄwhereｔhesalesｐｒｅsenｔaｔioｎｗillbｅheld（一）商務(wù)便函一般公司公司往往都印有按照自己公司風(fēng)格的商業(yè)便函,請看下列例子:MemoTo:(收信人)From:（發(fā)信人）Datｅ:(日期)Subjecｔ：(事由）Mｅssage:(正文）商務(wù)便函一般由以下幾個(gè)部分組成:1、Memo：Memo是Mｅmoranｄuｍ縮寫,因此也可以用Ｍemorandum備忘錄2、To:這一標(biāo)題后面應(yīng)寫收信人的姓名與職銜,姓名前可以用尊稱或不用,如：Tｏ:Mr.JohｎSｍitｈ,SaｌeｓMaｎager3、Frｏｍ:這一標(biāo)題后應(yīng)寫發(fā)信人的姓名與職銜：職銜可根據(jù)需要決定寫或不寫,但姓名前不要用尊稱。4、Dａｔe：日期的寫法同書信里日期寫法的規(guī)定完全同樣,不要用數(shù)字來表達(dá)月份。５、Sｕbjeｃt:這一標(biāo)題后是寫事由的，即用一個(gè)或幾個(gè)詞匯簡樸概括便函的內(nèi)容,以便查閱。事由必須簡潔明了,不要用完整的句子,如:CｈangeｓinTravelAdｖancｅＦoｒmPromｏtionofSｔaｆfVacａｔionＳchｅdulｅＰartiｃｉpaｔioninTraininｇPrｏgrammes（二)商務(wù)便條商務(wù)便條一般有四個(gè)組成部分：日期、稱呼、正文、署名。一些公司有印好的便條箋。如:?MｅｓsａgeTo:Datｅ:MｅssaｇｅTelepｈoneMessagｅＦor：Frｏm:Tel.：Ｍeｓsage:Aｃtｉonrｅquｉｒed:PlｅａseｃaｌlbａckCallerｗillcallbａcklaterNoａｃtｉｏnrequｉrｅdＭｅｓsagｅtakｅｎby:DaｔｅＴime例:讓秘書告知推遲約會(huì)９a．ｍ.MissＷaｎg,I'vegotaｎurｇentmｅｅtｉngtoｄay.Pleaseconｔacｔtｈeappliｃanｔstopostponｅｔhｅｉｎtervｉewstiｌlfｕrｔhernoｔice.ＤＳ分類:1告知信息iｎform２布置安排arraｎge3征求意見requesｔ４詢問信息enqｕire５求助申請ａpｐly6推薦建議sｕｇgest1告知信息類例題：YｏｕaｒeamanageraｔaｎａudｉtorscaｌｌｅdGｏldiｎg&Co.YｏurcompanｙhaｓjustmｅrｇeｄｗithaｃompetitorｔobecomeMaｓonGolding．Ｙｏuhavｅbeｅｎaskｅdｔｏinformstａffｏfｔｈecｈangｅｏfnaｍe.Wrｉteameｍoof40-50words：＊infoｒｍingsｔafｆｏｆtheneｗname*tellingtheｍwｈｅntostartuｓｉngthｅnｅｗname*aｓkｉｎgstafftoｕseｏnlｙｔｈｅｎewnａmeafｔeｒthａt(yī)ｔime.收購與兼并ｍeｒｇerandaquisition范文:ＡsａｒesultofｏurmergerwithＭａson＆Ｃo．，tｈeｎameofourcompanyｗｉｌlｂechangedMasonＧoldｉng.Pleaｓestaｒttousｅtｈenewnameon1March2０２3.Yｏuareremｉｎdedtｈaｔｏnlytheneｗnamecanbｅusｅdfromtｈeｎon．例題Ｙouarethｅtｒａiｎinｇmanageｒofacｏmpａnｙwｈiｃｈhａswonalargｅｅxportｏrｄer.Ｙouｈavebｅe(cuò)ｎaskedtoorganiｓｅfｏreiｇnｌanｇuagetｒａｉｎinｇfｏrsomｅoｆyouｒstaff.Wriｔeamemｏtostaff:?expｌaｉningwhythｅcourseｓarenecｅssａry?ｓaｙingwhichmeｍbersｏfstaffshouldaｔtend?ａnnouｎｃingｗhｅnthecourｓeｓwiｌlsｔartＷrｉtｅ40-５0wordｓoｎaseｐaraｔesｈeet.［范文]Tｏ:AllstaｆｆＦrom:theＴｒaiｎingMaｎaｇerDate:1Ｍａrch２023Subject：AForeｉgnLanguageTrａｉningＣｏursｅIｗａsaｓｋeｄtoorgaｎｉｓeaｆoreignｌａnｇuaｇetrainiｎｇcoｕrｓeｂeｃauｓeoftheｌａrgeeｘportoｒdｅrwereceivedrecentｌy.Itwilｌｓtarton15Maｒｃｈａnｄwilllａｓt２wｅe(cuò)ks．Thosｅｗhowilldｅalwithorｄｅrsshouｌdattendthiscouｒｓe.2布置安排類YｏｕarｅHeadofResearｃhforaｎinternationalcａｒmanufａcturer.YｏｕhａvetｏmａｋeａｎｕrｇeｎttriｐtomｏｒrowｔoｖｉｓitPｉerreBlaｎco,ａｃollｅaguewhowｏrｋsforａsｕｂｓidiａrｙ.Writｅａmemｏof40-50ｗｏrdｓtoyｏuｒsecreｔary:tｅlliｎgherwhoｙｏuarｅgoiｎgｔosｅe(cuò)andwhenaskinghertobookfｌightticketｓanｄaccomｍoｄaｔiｏnteｌｌinｇherwhaｔwoｒｋyoｕwｏuldlikeｈertodoｉnyourａbsence.ＷriteonyｏｕrＡnswｅrSｈeeｔ.ｓubsｉdiarｙ,pａrenｔcoｍｐanｙ，holdinｇｃompany,aｆfｉliate,ｂranｃh，headqｕarteｒs,rｅｐｒｅsｅｎｔatiｖeoffｉｃe范文：ＩｎeedtoｈaveanurgｅntｍeetiｎgwiｔhＰieｒｒeBlancoofourPａrｉsｏfficｅtomｏrroｗ.PlｅａｓebooｋareturnｔickｅttoParisａndahotelrooｍformｅassoonaｓｐoｓｓibｌｅ．Ｄｕｒingmyabｓｅnce,ｐleasekeｅpmeｉnfoｒmedoｆtheｐrogressｏfｔhｅprｏjｅcｔ.Iｆtｈereiｓａnytｈingurgｅnt,giｖｅmｅaphonｅｃalｌ.[例文]Youarｅthemanａｇｅroｆasmallexportcompaｎｙ.PeｔerWatson,anｉｍｐortａntｃlｉent,iｓviｓiｔingyouｒｃｏmｐanyforthreedaysfrｏm22Ocｔoｂer.Wrｉteanoteｏf40-50wｏrdstoｙourｓｅｃretary:ＡｓkingherｔobookａhｏｔelrｏoｍSayingwheｒｅｔhehotelsｈoｕｌｄbeGiviｎghｅrｔhedatｅs[范文]比較下面三篇作文,注意內(nèi)容點(diǎn)和語氣的區(qū)別。作文1:DeaｒMｓJｏnes，Iamwritｉnｇｔoｉｎｆorｍyouthａt(yī)MrPeteｒWａｔsonwilｌbｅvisｉtinｇourcompany．Wouldyouplｅaseｂｅsokindlyaｓtoreserveasuitａbleｒoomforｈim?Yourssinceｒely作文２：ＨiMaｒy,Looｋ．I’mrｅallysoｒryｔohavetotroubleyｏubutＰeｔerWaｔｓon–areallｙimｐortantcliｅｎt–isvｉsiｔiｎｇtｈecompanyｆｏｒthreeｄaysinOctobｅr，ｓtartｉngon22ｎｄ,toｄiscｕsｓacoｎtｒaｃtwithus.Ｐl(wèi)eａsewillyouboｏkｆｏｒMrWａt(yī)sｏnarealｌｙｎｉｃehoteｌroomassｏonasｐosｓｉblｅ?Tｈａnksveryｍｕcｈ.Seｅyoｕsoｏｎ！作文3Mａry,ＭrPeteｒWatｓoｎiｓviｓｉｔingusinＯｃｔobeｒ.Coulｄyoupleaseｈireahotelroｏmfoｒhim?Heiｓarriviｎgon２2ndOctoberanｄwillｓtayｆoｒｔhreenights.Ifpoｓｓible,thｅhｏtelshｏuldｂｅoneｎｅartheofficｅ.Tｈankｙou．3詢問信息類[例5］Youarethｅfactoryｍａnａgerofacarcoｍpａｎy.Youarｅｗａiｔingforurgｅnｔlyｎeｅdｅdcomponenｔsfrｏmｙouｒpｕｒchasｉngｄｅpartmeｎｔ.ＷriteａnoｔetoＭrGｒａyson,ｔheAｓsｉｓｔａｎtPｕrchasｉngManager:enqｕirinｇabｏｕｔthereasoｎforthｅｄelay;sｔatingwhentheｃｏmponenｔsａreneedeｄ;ｓuggesｔingaｍeetｉngtodiｓcuｓsfutｕredeliveｒies.Wｒitｅ40-50wｏrdsｏnyｏｕrAnsｗｅrShｅe(cuò)ｔ．[范文]Iａmwrｉtingtoenquiｒeａｂｏｕｔｔｈｅreasoｎｏfｔhｅｌaｔedeliｖeryoftheordeｒedcomponenｔs.WｅneedtheｃoｍponeｎｔsbyneｘtMondaｙ.Inordertosmooｔhoｕｒcooperatioｎ，Iｓuｇgesttｈaｔwｅhaveameetｉｎgtｏdisｃｕssfuturｅdeｌiveries.4征求意見類[例文]YouaｒeaProjeｃｔTｅａｍLeader.Youhavehadtopoｓtpoｎeyoｕrnextprojectmeｅtingbｅcausｅsｏmeｏｆtｈemｅmｂｅrsｏfｙouｒｔeamwillbｅａbroad．Wriｔeamｅmoof４０-50wordstoyｏuｒｐrojectteam:infｏｒmiｎgthemofｔｈepoｓtｐoｎinganｄｇivingｔhｅrｅasoｎsｔaｔinganewdateandtｉmefoｒｔｈemeetingｒeqｕeｓｔiｎｇsuggeｓｔionsfortheageｎda.WritｅonyourAnsｗerＳheet.詞匯：pｏstponｅ;dｅlaｙaｇenda,sｃheｄｕlｅ，timetable[范文]Iamwｒitｉngtoｉnforｍyoｕｔhattheｎextprojｅctmeetiｎｇｗｉｌlbepostponeｄ.Becauｓeseｖeraｌｔeamｍemberswｉllbeabrｏadforaｎoｔheｒproｊｅｃt,wewiｌlｈolｄournｅxtmeetｉnｇon1Ａugusｔ，ｓtartinｇfｒom9am.Pｌeaｓeｌetｍeknｏｗifｙouhaveaｎysugｇestｉonｓastｏtｈeａgｅndａofthemeetｉng．最后一句話可以替換為:Doｙｏuhaｖeanｙｓuggｅstionsｒegardinｇｔheschedule？Iｗelｃｏmeyoursugｇｅstｉonsconｃerｎinｇthｅtｉmetabｌe.５求助申請類[例題]Yoｕhaveｌｏstｙourcalculatｏr,aｎdyouｗanｔtooｒderanewｏnｅ.Ｙouｎeｅdtｏmakｅaｗrittenｒｅquesttoyoursupervｉsoｒ,AｎnＲａy.Ｗritｅａmemotoｈeｒ ｓayｉngthatyoｕneedarepｌaｃｅｍent?ｅxplainingwhathapｐenedtotheoldｏne?asｋinghｅrtoaｐprovetherequestWriteａｂout４0-50words.[范文]Ｉａmwrｉｔinｇtoaｐplyｆorareｐｌaｃeｍeｎtcａlcuｌａｔor.Ｉfoundtｈeolｄonemｉssｉngafteｒｔｈeclｉｅntmeｅtingyestｅrday.Asacalculatoｒisｅｓsｅntｉaｌtomydailywork，couldyoukinｄｌｙapｐrovethisｒｅquesｔ?[例題]Youwoｕｌdliｋｅｔogotoａsemｉnaronpresｅntaｔionskillｓ.Wｒiteanｅmailｔoｙoｕrliｎeｍａｎageｒ:?rｅｑuestingtimeoffwｏrktｏｇoｔoｔhesemiｎａr?sayingｗhentｈeｓemｉnarｉｓ?exｐlaiｎｉｎgwhｙｙｏｕwaｎtｔoｇoＷrite４0-５０ｗordｓoｎasepａrａt(yī)eshｅe(cuò)t．詞匯：lineaｎdstafｆmanaｇeｍｅｎt,lｉnemaｎageｒ,sｔaffｍａnaｇer句型：MａｙIhavｅyourｐermissiontoｄosth?[范文]Tｏ:NickJohnｓｏnSｕbject：PresenｔatｉonSkiｌlｓSｅminarIwouldliｋeｔoａt(yī)ｔeｎdａsｅｍiｎaron3Aprｉl．Iｔisaｂｏutpreseｎtatioｎskilｌｓ.SinceＩhavetomakｅｍanyｐｒesｅｎtａt(yī)ionsｔocustomers，thｉｓseminａrwｉｌlbeveryuｓｅfｕl.Coulｄｙoｕtｅllmｅifit’spossibｌeｔotａketimeoffｗorktoaｔtｅｎdthiｓsｅminaｒ?ThａnkｓＡngｅla6推薦建議類[例題]Yｏｕrcoｍpaｎｙ’sSaｌｅｓDｅpartmenthaｓaskｅｄyouｔoｇiveatalkneｘtFrｉdayonyourｍoｓtreceｎｔpｒojｅｃｔ.WrｉteanemailｔoMrｓJayiｎthｅSalesDｅpaｒtｍｅnt:?ａgｒeeiｎgtogivetheｔalkａndsｕｇgestｉnｇatｉme ｓａyingwhatequipmentyouwiｌlneｅd ｒequeｓｔinginformatiｏnaboｕｔtheｐarｔicｉpaｎｔs.Write40-50wordsｏnasｅparatesheet．[范文]To:ＡnnaＪayＳｕbｊｅct:ＴalkNextFridayIwoｕｌｄｌiketｏgivetｈｅtaｌksｕｇgeｓteｄbyyouandItｈiｎk9.30am,afｔｅrtheｂreaｋ,wouldbethｅｐerｆｅcttimｅ.Reqｕiｒｅdｅqｕｉpmｅnt:－ＯverheadＰrojectＦlｉｐchａｒtwitｈPensPleａsegiveｍeｓomeinformaｔionaｂｏutｔhepeoplepartｉcipatiｎg.3.商務(wù)信函字?jǐn)?shù)規(guī)定40-５0/120－14０重視開頭和結(jié)尾段落開頭部分:(1）開頭部分要恰到好處。(２）不要使用否認(rèn)性的或不禮貌的詞語。(3)要從對方的角度出發(fā)體諒對方(Ｙoｕ-Ｖiｅwpoint),而不能以自我為中心(1-Viｅwpｏint)。(4）開始句一定要切合正題,不要東拉西扯，反復(fù)對方明知的信息。(5)起首段落不宜太長。(6）起首段落要前后一致,保證連貫性。開始句最佳提一下上一次聯(lián)系的情況，顯得自然。結(jié)尾段落:明確指出希望對方采用的行動(dòng)。假如對方不是行動(dòng)的執(zhí)行者，一定要指明動(dòng)作的執(zhí)行者是誰。說明該行動(dòng)的具體實(shí)行細(xì)則。指明最后的期限。贊賞對方,但除非對方曾為你做過什么，否則不要隨便道謝。避免使用悲觀性詞匯。如若需要,表白樂意提供幫助的態(tài)度。結(jié)尾段落不宜過長。總結(jié)常用句型：Ｒefeｒｒingtoprｅvioｕsｃontact：Thanｋｙouｆoｒyｏurletteｒof/dateｄ….WｉthreferencetoFurthｅrtoＩnreplyｔｏStatｉngthｅrｅasonfｏrwｒitｉｎg：Iａmｗｒiｔｉｎｇtoenquｉreａbouｔ…toconfiｒｍｔhat…toapologisefor/aboｕt…ｉnreplytｏyoｕr…wiｔhreｆerenceto…ＥnｄingaｌetｔeｒIfｙouｈavｅａnyｆuｒｔｈerqｕestｉons,plｅaｓeｃontactｍeｏn…Ilｏｏkfｏrｗardtｏhearingｆromyousoon.iｎdueｃｏurｓｅ．iｎｔhｅnearfuture.注意考試當(dāng)中的格式問題題目分類：1訂單類hａndlｉnｇｏrder2詢問類ｅnqｕiryandrｅｐly3投訴類cｏmplaｉｎtandapｏlｏgy4告知變化類noticｅｏｆｃhanｇｅs5邀請類ｉnviｔaｔiｏnｓ例題Yｏuareｔheowｎeｒofａｃlｏtｈｉngｆacｔory.Aｃustomerｈasｓｅｎtyoualeｔteｒｓｕmmarｉsｉnｇarecentnegotiation.Youｈaｖewｒitｔensomenｏteｓoｎthelｅtter．Ｗritea1２0－１40wｏrdrｅplytｏthｅｂuyerusingｔhｅleｔterandyouｒｎｏtes．ＷritｅonｙouｒAｎｓwｅrＳheet.ＭｒｓＰMirzaＬahorｅTexｔilｅs6OceanRoaｄLaｈoreDeａｒPａrvｅe(cuò)nItwasｇｏodｔoｓeeyoｕaｇainｌastweeｋandwｅaｒedｅliｇhtedthaｔｙoursilｋblｏusｅswillbeｉnclｕdedｉnouｒwinteｒｃａｔalogｕe.Aspromised,ｌistedbeloｗaretｈｅｐointsagreeｄatthｅmeｅｔiｎg.ＴhecoｎtractｉsｆortheShebaｒangeofsｉlkblｏusesiｎthreecolours．ＹouwillgranｔｕsexcｌｕsiveiｍpoｒtrｉgｈｔsfoｒtheblousesｉntheUＫ.Tｈｅqｕanｔiｔywilｌbe5,000piecｅｓ,ｗitｈafｕrtheｒoｐtｉonof3,０00．Thｅpriceperpiｅcewiｌｌｂe＄５.65forｔhｅfirｓt５,000.Youｗｉlｌcｏnｆirｍｔhepriceforｔheoptionａl3,000piｅces.Ｐayｍenｔwｉllｂｅbｙｌetｔerｏｆcreｄit．Theｉnitialｏｒdｅrwilｌｂeｒｅadｙｅxfactorybｙ1August1999．Itruｓｔyouｗilｌfinｄthｉsiｎorder.Ｉlｏokfｏrwardtoｙｏurｗritteｎconfiｒｍationindueｃourｓe．BestｒeｇardsSｔeｐhaｎiepoｗellＣｈｉefＰｕrchaｓeｒ段落:平頭式/縮進(jìn)式范例１:BlocｋＶersiｏｎ（平頭式)DｅarSiroｒMadａm，Weｗeｌｃoｍeｙouthｅorderaboveｏrdeｒ.Thepriｃesｙoumｅnｔiｏｎedareｏｌｄoneｓ．Ｔｈｅｃurreｎtprｉcｅｓｓｈｏｕｌdｂｅ5％hiｇher.However，wｅacｃｅptyourorderandwisｈtｏasｓureyouthatｄｅliｖerｙwillbemａdeimｍediatｅlｙｗeｒecｅivｅyourL/C．ＯurT-shirtsａnｄｋniｔtiｎgwaresenｊoyfavourａblereceptioninｔｈｅwｏrlｄｍａrkｅｔｂecauseoftｈeirfineqｕａliｔｙandｅxcellenｔｃｒａftｓmaｎｓhｉp．Nowoｎderyoｕrｃustｏmｅrsｈaveremａrkedfａｖourablｙonourｐroducts.Yｏumaybesurｅthatweｓhaｌｌdｏouｒｂeｓttomaintainｏuｒｒeputatｉｏｎforquaｌityaｎdｒｅｌiａbｉlity.Ｗeeｎcloseaqｕｏtatioｎfｏrｓummerwａreｓ,sｕchasbathingsuits,ａllcｏttｏnveｓｔsandshalｌbeｐｌｅaseｄtｏrecｅivefｕrtheroｒdersfrｏmyｏｕ.Yｏurｓfaitｈfully，ＥｄｗarｄWｈitｅ范例２IndeｎtedVersion(縮行式)Octｏbｅr３0，２０２3MessersＳａｍsonＧｈadbanCo.,Lｔd.15HornsAvenuｅ，TripoliＬebanon.ＤｅaｒSirorMadaｍ:Tｈankyoｕｆｏrｒeplyingsoproｍptlytoｏurenqｕｉryfｏrlightｗeightextｉｎguishersａｎdaｌsoforyouroffｅｒtoａｒｒaｎｇeadeｍonｓtrａt(yī)ｉon.OurgeｎｅralmanaｇeｒaｎdourｏffｉceｍａnaｇeｒｗiｌｌboｔｈbeaｂleｔomeetMｒBurtonａｔanytiｍｅｄｕrinｇtｈemoｒniｎgorａfternooｎｏｆThursｄay,Ｎovｅmber１0th．ItwｏｕldbeheｌpfulifMｒＢurtonwouldwｒiteorphonetoletｕｓｋnoｗatｗhatｔimewｅｍａｙexpecthｉm．Yｏursｆaithfuｌlｙ,JohｎBlacｋ范文:DearStephanie,Ｔｈankｙｏｕforｙｏuｒletterof1Marcｈ．Wｅarｅdelightedｔhａt(yī)theShebarangewilｌbｅｉnyｏurcaｔaloguｅ.Ｔhereare,hoｗever,somesmallpointｓwｈichnｅe(cuò)dclaｒifying.ThｅSｈｅbaraｎgｅcｏmesiｎsixcolours．Pleaselooｋａt(yī)theｓampｌｅsandcｏnfirmｗhichthrｅe(cuò)coloursyoｕwoulｄlikｅ．Ｙoureferrｅdtothefurtheroptｉoｎｏｆ３,00０pｉeceｓ.Itｈoｕghｔwehａdagreedoｎ4，000.Ｐl(wèi)eａseconfｉrmthecorｒｅctfｉgｕｒe．Icancoｎfirmtheoptｉonalpieｃeswｉｌlｃost＄５.2５ｅach.Uｎｆｏrtuｎateｌy，ｄuｅｔoaｆullｏrｄeｒbｏoｋ,ｗeareunableｔｏdeliverby1．8.99.Ｔheｅaｒliｅstdatewouｌdｂe15.８.99.Ihｏpethiswillbｅａccｅｐtａbｌe.Ｉｌookforwardtoheariｎｇｆrｏmyousooｎ.Yourｓｓincerely，ＰａrveeｎMiｒzａ例題Thecomｐanyyouwｏrkfｏｒisexpandiｎｇｒapｉdlyanｄｉsｌooｋingｆoｒnewpreｍiseｓ．YourMａｎagｉnｇDirectorisiｎｔeｒesｔedinＷatersideＩｎdｕｓtｒialParｋ,aｎdhaｓａskeｄyoutｏwｒｉtｅalｅttertofinｄoｕtmoreｉnformatiｏn.ReadWatersidｅＩｎｄｕstrｉalPaｒk’ｓadveｒtisemｅｎｔbelｏw,oｎwhicｈyouｒManagｉｎgDｉrectoｒhasalｒｅadyｍadeｓｏmeｎotes.Ｔｈｅn，ｕsingalｌyourＭanaginｇＤirｅctor’shａndwrｉttennotes，wrｉtｅyｏurｌetterｔoRoseｍａryBｒｏwｎaｔWaｔersideIndustrialPark．Donｏtiｎcludeposｔaladdresses.Wrｉte１２0-1４0worｄｓｏnaseparateshｅe(cuò)ｔ．WATERSIDEWATERSIDEAvarietyoflargeandsmallunitsavailable.Financialhelpavailableformanycompaniesmovingtothearea.Excellentroadandraillinkswithallpartsofthecountry.Skilledlabourforceformanufacturingorservicesectorbusiness.Foraninformationpack,pleasecontact: RosemaryBrown Waterside Phone(11)8008866 Fax(11)3236644Whowouldqualify?Whichotherfirmsareinthearea?Sizes?AskforthisLabourcostscomparedwithotherareas?［范文]22ＪｕlyＤearMrｓＢrownSuｂject:NｅwＰｒｅmiｓｅsWithrｅｆerencｅtoyoｕrａdｖertisｅmentinｔｈeloｃａlnewｓpａpｅｒ,Iｗoｕlｄlｉkeｔｏｈaveｍoｒeinformaｔioｎａboｕttheabove．Couｌdyoutelluswｈicｈｏtｈｅｒfｉｒmsareｉntｈeaｒeａ,andwhatarethｅsizesoｆｔｈeunitsavailaｂlefｏrrｅｎｔal.Regａｒdingtｈefiｎanciａlhelpmentｉoned,couldｙouｉnｆorｍusｗhｏwouldｑualiｆyｆoritandhowtｏaｐply.Ａnotｈeｒpｏｉｎttoclarifyistheskillｅdlabｏurcostscｏmｐaredwitｈoｔheｒａｒｅａs.Ｆiｎally,wewoulｄbegraｔefulifyｏuｃｏuldseｎdustheinformatｉonpacktoourａddｒeｓs.Welookforwａrdtohearingfrｏｍyｏuｓoon.ＹoｕrssｉnceｒelyAｌyaMaｉｄeeｎ例題YourManaｇｉngＤirectorhａsaskedyｏｕtoｒepｌytoｔhｅleｔｔerbeloｗwｈiｃhisaboutaproｐｏｓededuｃａｔionａｌvｉsiｔtoｙourｃｏｍpａnybyaloｃａlschoｏl.Heｈaswritｔenhｉscommｅｎtｓontheｌｅtter．SＵＮDSTROMTECHNICＡLＣOLLＥGERｅ:EdｕｃaｔionａｌＶisｉtＤearMr．Takａhasｈｉ，Ｔhａnkyoufｏryｏｕrreｃentｌetteｒacｃｅptｉngourrequestforanedｕｃatｉｏｎaｌvｉｓｉｔtｏyourｃompaｎy. ?Ihaveｓｐoｋｅｎtothｅstuｄentsｃoncernｅdaｓｗeｌｌastheｔeａｃhｅrwhowilｌacｃompａnytheｍ．Thｅyａrｅagrouｐof3５stｕdenｔs，agedｂeｔｗeeｎ１7aｎｄ１8，ａndwillbeｔａkiｎgｐartｉｎthevisｉtasｐａｒtofｔhｅircａｒeeｒsdeｖelｏｐmｅntproｇｒamme.ＩwoｕldlikｅtosugｇｅｓtFridａy10tｈDecｅｍbeｒ.Ｔheｇrｏupwｉlｌleａｖehｅreat9:00amanｄsｈouldbewｉtｈyｏuｂy９.45ａm.? Ｉunｄerstaｎdｔhetrainingofｆｉcerｉｓwiｌlｉngｔｏgiveaｔaｌｋｔothestudentsabouｔthｅcｏmpany’strａｉｎiｎgｐｒogrａmmｅ.Tｈiswiｌlbeｏfcｏnｓiderableｖalｕe,anｄIwondeｒedifitwouldｂemｏsｔeｆｆectｉveatｔｈｅｂeｇinningofｔhｅｖｉｓｉt. Finａllｙ,wｏｕlditｂepossibｌefoｒｔhｅstuｄentsｔotalktｏsomｅｎewｅmｐloyeｅsinaｎｉnｆｏrmal‘queｓtｉonanｄａnswer’sｅｓsion? ?? Iwoulｄｂegratefulifｙoucouldiｎformmeaｓｔowｈethertheseproｐosａlsarｅsuitａblｅanｄwouldｌiｋetoｔｈａnｋyouoｎｃeａgaｉｎforyourco-operaｔionwiｔhtheschｅｍeｆor‘SchooｌandBusｉｎeｓsLiｎks’．Ｙouｒssinｃｅｒely,MrYamagｕｃhi,Ｈeadteacheｒ.?Wｒiteａletｔer(1２0-140ｗorｄs)ｔotheheadteachｅｒexplaiｎingthechangestｈeManagingDｉreｃtorwoｕldｌiｋetomaｋeｔｏthevisit． WriteonyｏuｒAnｓweｒＳｈeet．范文:DｅａrMrＹamaｇuchi,Thankyouｆoｒｌetｔerｄateｄ2７July20２３，iｎwhichyouｐutfoｒwａrdsｏmｅｓuggestｉonｓforthepropｏsedｖiｓiｔｔoｏurcoｍpany.Ｔhｅreare,ｈowever,aｆｅwｃhａngeｓwｈichIwouｌdlｉkeｔｏmaｋeｔoyｏｕrsuggestioｎs．Inｏrdertoｃonfｉrｍtheaｂovearｒａngｅｍｅｎｔｓ，Iｓuggesttｈａｔwedｉscusｓtheseｏverｔｈetelephoneatyoureａｒｌiesｔｃonｖeniｅｎce．Ｉlookfｏｒwaｒdｔoyoｕreａrlyrｅply.Yoursiｎcｅreｌy，商務(wù)信函（下）投訴信結(jié)構(gòu):投訴事由詳述事件／投訴理由提出規(guī)定常用句型:LｅtｔersｏfcoｍplaiｎｔIａmwritｉngtoｃomplaiｎaｂｏut…Ｉamnｏtsatisｆiedwith…Ｉｍusttherｅforeinsisｔthat…例題Youreｃenｔlyattenｄedａone-ｄａytrａiｎinｇcｏurseｏnheａlthandｓafety.Youwereｄｉsaｐpoiｎtedwitｈtｈecouｒｓeandyｏuhavｅdeｃｉdｅdtowｒitealeｔｔｅroｆcｏmpｌａinｔtｏthetrａiningｃomｐany.Reaｄｔheadvertisementbelow,ｗhicｈgｉｖesdeｔaｉlsoftheｃourse.Youhaｖealｒｅaｄymadesｏmeｎotｅsoｎthｅaｄveｒｔiseｍent.Thｅn,uｓinｇallyoｕrhandwriｔtennｏtｅs,ｗｒｉteyoｕｒlｅtｔeｒtoＭｏｉｒaGeｄｄingsatGBGCertificａt(yī)ionＳeｒviceｓ.Ｄonotｉnclｕdeｐoｓtaｌaｄdｒeｓｓes.GBGCertificationServicesGoodforbusiness,goodforyou.GBGCertificationServicesGoodforbusiness,goodforyou.Regardlessofwhetheryouareinamanufacturingorserviceindustry,youarerequiredbylawtooperateyourbusinessinamannerwhichissafeandhealthyforyourworkforce.Ourcourseswillhelpyouprovideasafeandlegallysoundworkingenvironmentforyourstaff.Ourone-daycoursesinclude:Experiencedandhighly-qualifiedtrainersHigh-qualityinformationpacksSmallgroups(maximum8people)PriceincludeslunchandrefreshmentsAllone-daycoursesrunMonday-Fridayfrom9.30-17.00.Formoreinformationcontact:MoraGeddingsGBGHouseSummerfieldRoadOxfordOX84DN?[范文］ＤeaｒMrｓＧeddinｇｓ,Iwｒiｔeｒｅｇarｄingａt(yī)rainｉngｃｏuｒｓｅoｎhealthandsafeｔywｈiｃｈIａt(yī)tenｄed27Novｅｍbeｒ.WhｅnIbookｅdthisｃouｒse,Ｉchoseyouｒcomｐａnyaｓiｔcａmeｈighlyrｅcｏmmendedandthｅｃourｓesｓｅｅmｅｄtｏbｅｏfａｈighstandａｒd.Iwaｓpromｉsｅdaｎeｘｐerienceｄｔｒainerbutuｎfoｒtｕｎａt(yī)ｅlyheｗassｉckａnｄthereplａcementwasnotaｓｇｏodａｓeｘｐecｔｅｄ.Regａrdingtheｉnfｏrmａt(yī)ｉonpaｃｋstheｓｅwｅreｏnlyapilｅofloｏｓephｏtocopｉeｓ，whichwasｎｏtｐrｏｍiｓｅｄ.Thｅｃlasswａｓｓupposedtｏbeabout8ｐｅoplebｕtinmｉｎｅtherｅｗereaboｕt15.Fiｎally，Ｉｓhoulｄmａkeｉtcｌｅarｔhatthｅclassｓｔａｒted1houｒlate,aｎdｔhelunchthatｗasｓｅｒvｅｄ，wａscold.Iamsuｒeyouｃａｎunderstanｄｍｙｄｉsaｐpointmｅnt.Ｉwouｌｄthｅreforebeglaｄｉfyoucoｕldinvesｔigateｔhiｓmatteｒ.Ilookｆoｒwａｒdtoheａrｉngfromyｏu.Yourssinceｒｅly,LisaKostｅvskaCａbinAｔｔendaｎt索賠:ｃｏmpeｎｓatｅ,indｅmniｆy,rｅｆund,ａｐologise投訴信范文：DearＳｉrorＭaｄａｍIａｍｗriｔingtocｏmplainａｂoutyoｕrＴouｒ5210toMexicｏon15Juｎe.Ｔheqｕalityｏftheｆｏodinｔhehｏteｌswaｓteｒrｉｂleａnｄevｅrybｏdｙinouｒｇroｕpwaｓsicｋmｏｓｔofｔhetiｍe.Ｉwouldｌiｋeｔｏremｉndyoｕofｔｈｅfacｔtｈatyoｕraｄvertisemeｎtｓａiｄ“sｕperiorｈotｅｌsandfaｎｔａsｔｉcfoｏｄallｔｈｅwaｙ”．Wemｕstiｎｓｉst,thｅrefoｒe,thaｔyoｕｒefunｄatleaｓt10%ofouｒmoｎeyaｓｃoｍｐensatｉoｎ．Ifwｅｄonotreceiveadeｑuaｔeｃompensationwithin7dａys，wewｉｌlbeｆorcedtowｒｉtetotｈeｌoｃalnｅｗspａpeｒ.Ｙouｒsｆaiｔhfuｌly比較強(qiáng)烈投訴抗議信:ＤearＳｉｒoｒMadamIａｍwriｔiｎgaｂｏｕttheｈeaｔinguniｔyouiｎstａｌleｄｆoruson15Mａrｃhlaｓｔyeａr.Uｎfortｕｎatｅly,tｈeheatinｇｓｙstemeｘｐｌｏdeｄoｎ１２Januaｒytｈisｙｅar,anｄblｅwalargeholeintheｒｏof,ｔhusresuｌtｉnginaｌargedamagetｏbothourwoｒｋsｈｏｐanｄstoｃks．Iｓｈｏuldlｉｋetoremiｎdｙouthatwewrotetoｙoｕon9ｔhDｅcembeｒｌastyｅarｂeｃauseiｔｗasmaｋingａstｒaｎｇenoise,butyouｄidnoｔgｉveｕsａｒeｐly.Ｗｅmuｓtinｓisｔ,thereｆorｅ,ｔhatyouｒeplａｃｅthehｅaｔingsyｓtemｉmmedｉａt(yī)ｅlｙanｄpaｙforourdamagewｏｒthUS＄4０0,00０.Yｏuｒfaithfully道歉信結(jié)構(gòu):表達(dá)歉意解釋因素解決意見再次道歉LetteｒｓｏｆapoｌoｇyIamwriｔiｎｇtoapoloｇｉsefｏr／abｏuｔＴhiswａsｄuｅto…Uｎfortunａｔeｌｙ,wehａvebｅe(cuò)ｎunableto…Iａｍsorryforanyiｎconveniｅncetｈishａscａuseｄ．Ｉcａｎassｕreyouthatweｗiｌl…例題Yoｕarethｅsｅcｒeｔaryinaｃompａnｙｗhｉchmakeｓｐlasticｔablewaｒe．Youｒbosshasleｆtｔhelettｅrbeloｗforｙoｕtoanｓwｅr.Wｒｉteaｌettｅrof12０－1４０wordｓtoMs,Jeromｅ,explaiｎｉngｔhereａsonｆortｈｅdamagｅｄgooｄs.Ｕｓｅtheｉｎｆorｍaｔｉoninheｒlettｅrandｔhenotesfｒomyourboss．Donｏtiｎcｌｕdeａddｒesｓes.WｒiteonｙoｕrAnswｅrSｈeet.Chris:plｅasｅｗritｅbacｋtoMｓJerｅmeｗiｔhreｇrets,etc.Wｅmustn’tloｓｅtｈiscｕstomｅrＴhａｎｋs-Hugh.QUALITYCAFETＥRIASＩNＣ.NEWROADMELBOURNＥ6Ｏｃtober199７ThｅＭanageｒPlasｔiｃ–A–PlｅntｙCo.GｏuｇhIndusｔrialEsｔateMelｂourneDeａrSirorMaｄamPLASTICTABLEＷARE-Productnoｓ.0821(ｆorks）and7２３４(ｂoｗls)Wｅｈaｖeusedyｏuｒcompａｎyaｓａsｕｐｐlierｔoｏｕrresｔaurａnｔsｆoｒsｅveｒalyears，anduntilrecｅntlytheｑuaｌｉｔyｏｆyoｕrprｏｄｕctsｈａsａｌwaysbeｅngood.Ｈowｅveｒ,on2Ｓｅｐｔemｂerthisｙeａr,wetookｄeliveryｏfsomｅplasticｔablｅｗarｅwhｉｃhｗａsofeｘｔrｅmelypooｒquaｌiｔy.Manyoｆthebowlsｗereｃhiｐpｅdandseｖｅraｌoftｈeforkswｅrebrｏｋen.Wecanｎotｕseｔheｍinｏuｒcafeｔｅｒiaｓ.Ｉdoｈopeｔhatsucｈａｄeliｖｅryｗｉｌlnotbｅrｅpeａt(yī)eｄ,aｎｄthatyoｕｒｓuppliestousinthｅfuｔｕｒewｉｌｌagaｉnbｅｏfhighqｕalｉty.If,however，werｅceiveaｎｙfurtherfaultyplａsticｔａbｌewareｆromyｏu,wewillbeobligedtｏfinｄａnoｔｈersuppｌiertoproｖideuswｉtｈｇoｏｄsｗhiｃhmeｅtourｏwｎhｉｇhｓtandardｓＩamsｕreyouwｉｌlbｅａbletoｐroviｄｅusｗithasatｉsfactorｙexplａnation．Ｙｏuｒsfaithfulｌｙ,ＡnｎJｅreｍｅResｔaurantsDirector范文:ＤearMsJｅｒemy,Thaｎkyouforｙｏuｒleｔtｅrof6Ocｔober.Ａfteｒsｕpｐlyinｇｙourrestaurantｓｆor５years,Iwasextｒemｅlysoｒryｔoｈearthａt(yī)ｔｈeｂatchofbｏwlsaｎdｆorｋsｗhicｈyｏuｒeceiｖｅdoｎ2Sepｔembｅrwasnｏtofusuaｌqｕaｌiｔy.Aftercａrefulinvesｔigatioｎ，ｗefoｕndthaｔthｅｃaｕseｏｆｔheｐrｏｂlｅｍwａsafaultyｐackingmaｃｈine．Ithasnｏwbeenrepaiｒｅd.Icaｎｐｒomｉseyoutｈａt(yī)thistyｐｅofproblemwiｌｌｎｏthappｅｎａｇain．Ａccordｉngｔoｔｈｅsalescontracｔbetweeｎuｓ,wewill,ofcoｕrse,replａceyｏｕrfaｕltyｄeliｖeryfｒeeofchａｒgｅ.Iwoｕｌdlikeｔｏofferoｕrａpologｉeｓｏnｃeaｇａinaｎdｔhaｎkyoubeinｇａnexcelleｎtcusｔoｍer.Ｙｏurssincｅrｅly,例題ＹouwoｒkinｔheSaｌeｓDｅｐａｒtmｅnｔofａninternaｔionａｌcomｐａny．MａnuｅlａGarcia,aniｍportantclieｎt,isvisitｉnｇｙourcｏmpａｎyfoｒａｄａy.Thｅrearesoｍｅｃhangestotheitｉnerarｙｙousentherlaｓtweek.Writｅalettｅrof12０-１40wｏrdstｏMsGarｃia,usingtheorigｉｎalitｉneraryａndyoｕrhａndwｒiｔtennoｔes,ｉnforｍｉngherofｔｈｅcｈanｇｅs.?例題:DeａrMsGarciａ,Fuｒｔheｒtolastｗｅｅk’scorresｐoｎdenｃe,ＩａmwriｔingtｏinfｏrmyouthatwehavｅｔｏｍakeafewcｈanｇestotheoriｇinaliｔineraryfｏｒWｅdｎeｓｄａy20Oｃｔobｅr.Fiｒstlｙ,inｏrdertｏalloｗｐlentyoftimeforyoutｏtraveｌfromthｅａirport,yｏurtouroｆｔhecoｍpanｙｗｉlｌbesligｈｔlyshｏｒterthanthehｏurwｈｉcｈwehａdｏrｉｇiｎallｙplanneｄ．Ｓeｃoｎｄly,pｌｅaｓeｎotethatａsthｅWhiteHａｒtiｓｆulｌｏnWｅdnesdaｙ，luncｈｗiｌlbeaｔｔheSwanHoｔel．CarolＳnapｅwill,however,noｔｂeｊoinｉnｇuｓｄuetoaprｅviouｓenｇａgeｍent.Ｉthaｓbｅe(cuò)nconfiｒmedthatＴomMcＡllisterwiｌlsｈowthenewｖideoaｂｏuｔouｒｎewnａｔuralshampooraｎgｅat１6.0０.AsＪoｈnSallishａstoleaveearly，ＳueＳmithwillaccompａnｙyoutotheairpｏｒtfｏrｙｏureveningflight.Ｉfｙｏuhaｖeａnyｑuｅsｔiｏnｓ,plｅasｅdonothesitateｔocontａctme.Yoursｓincｅrelｙ,例題Youareｒespｏnsiｂｌeforplanningtｈeｍａgazinｅaｄveｒtisinｇｏfyourcompanｙ’snewｐｒｏduct,ｗhｉchｉsaｐoｌｉshfｏrｃａrs.Youｈavｅｊustrｅceivedtheletterｂelowfｒomthｅmagａzinｅtｈatｙouａrｅgoingtｏａdvertiseｗiｔh．YouhaｖｅalsｏreceivedamemoｆｒｏmyｏｕrＭarketiｎgManagerａboｕttｈeaｄveｒtisingｃampaign.writealetｔerof１20-1４０wordstoＭrEllwooｄatthｅｍagaziｎe,teｌliｎghｉmabouttｈｅchangeｓtotｈｅaｄvertisemenｔbookｉｎg，anｄａsｋingｈｉmｏranyotherinforｍatiｏnthatyｏｕrequire．DearMsBeddington,DearMsBeddington,Thankyouforyouradvertisementbooking,thedetailsofwhichIconfirmbelow.NameofCompany:AutocareProductsNameofProduct:SuperglossDetailsofAdvert:1/2blackandwhiteAdvertwillappearin:June,JulyandAugustissuesofthemagazineCostofadvert:$350perissue(3issues=$1050)Discount:5%forearlybookingTotalCost:$997.50Wetrustthatthisissatisfactory.Yourssincerely,JackEllwoodJackEllwoodAdvertisingSalesManagerMemoMemoTo:CathyBeddingtonFrom:JohnHumphreyRe:NewProductadvertisingTheManagingDirectorhasapprovedanincreaseofbudgetonthiscampaign,sowecangofor:colouradvert,sixissues.Couldyoucontactthemagazineandgetthemtochangethis?Pleasecheckthepriceandthepossibilityofabiggerdiscount.Alsotellthemtogettheproductnameright—Supagloss.ThanksJohn?邀請信例題：要點(diǎn)：邀請?jiān)L問英國并且參觀工廠請客人看劇日期在11月內(nèi)容點(diǎn)TｈａnkingMｓGoddarｄfoｒｈｅｒlｅttｅracceｐtingtheinｖitatiｏntｏｖisitｔｈeｃompanyａcceptingthｅｉnvitationｔotheｔhｅaｔｒe

sayinｇtｈｅdａｔeareunsuitableａndeｘplainｗhysuggｅｓｔinｇaｎaltｅrｎａt(yī)ivedate范文DearMsＧoddard,ＷithrefereｎcｅtoyoｕrlｅttｅrofNoｖｅmbeｒ3,Ｉａmwｒitｉngtoｔｈaｎkyoufｏryouｒkinｄiｎviｔatiｏn.ＩwouｌｄbeveｒyｐleasedtoacｃｅptyoｕriｎvitatｉontoseeＴraｃｋｐｌuｓ’spｒoductionｆacilities.Iwouldａlsoｂeinterestedinmeeｔingyouｒcoｌｌeａguｅsａt(yī)HeadＯffｉce,ｔｈedｅsignｔeａｍinｐａrticular.Isｈｏuｌdａlｓobedelightedtoaｃcｅptyouroffｅｒofarrangingfoｒｍｅtｏｓｅe(cuò)ａplaｙiｎtheＷestEnｄ.Unfoｒtｕnａｔｅly,duｅｔoaｂｕｓinｅsstripabｒoａd，IamunａblｅtocoｍｅtoEnｇlandattｈeendｏｆNovｅmberaｓｙousugｇestｅd.Howeveｒ,asIfeeｌitｉsiｍｐortaｎtthatwemｅe(cuò)ｔｂefｏreChrisｔmａsIwｏuldbeｇrateｆuliｆｙｏuｃouldｔｅｌlmeiftheｓeｃondｗｅｅkofDecemｂerwoｕlｄbeｓuｉtaｂlefｏrｙou？Iｌｏokfoｒwarｄtohｅariｎｇｆｒomｙouaｇaｉn.YｏｕｒsSiｎcerｅｌｙPａoloFelliniTest４PＡRTＴWOＹouareinchaｒgeoftｅｃｈnicaｌｒｅsourceｓｉnｙｏuｒcompany．ＹouｈavｅｊustreｃｅivedaletterｆｒomtheCｕstomeｒSｅrvicesManageratJLMCommunicatｉons，ｗhｏareｉnsｔａlｌｉngａneｗｔｅle