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千里之行,始于第2頁/共2頁精品文檔推薦BEC商務(wù)英語中級考試閱讀真題為了讓大家更好的學(xué)習(xí)商務(wù)英語BEC考試,我給大家整理了BEC商務(wù)英語中級考試真題,下面我就和大家共享,來觀賞一下吧。
BEC真題一
Readthearticlebelowaboutthechangingroleofhumanresourcesdepartments.
Thebestpersonforthejob
Employeescanmakeabusinesssucceedorfail,sothepeoplewhochoosethemhaveavitalroletoplay.
Employeesareacompanysnewideas,itspublicfaceanditsmainasset.Hiringtherightpeopleisthereforeasignificantfactorinacompanyssuccess.(0)GIfthehumanresourcesdepartmentmakesmistakeswithhiring,keepinganddismissingstaff,abusinesscandisappearovernight.Manycompaniesnowrealisethatrecruitingthebestrecruitersisthekeytosuccess.
SarahChoi,HeadofHRatEncopic,believesthatthinkingcommerciallyisakeyqualityinHR.EverydecisionanHRmanagermakesneedstoberelevanttoadvancingthebusiness.(8)...CThatsnolongerthecase.HRmanagershavetothinkmorestrategicallythesedays.Theycontinuallyneedtothinkabouttheimpactoftheirdecisionsonthebottomline.(9)F...Forexample,achiefexecutivewillexpecttheHRdepartmenttoadviseoneverythingfromtheheadcounttowhethertoproceedwithanacquisition.
WhydopeoplegointoHRinthefirstplace?Choihasareadyanswer.Ithinkmostpeopleintheprofessionareattractedbyalong-termgoal.(10)DNothinghappensinthecompanywhichisntaffectedbyordoesntimpactonitsemployees,sotheHRdepartmentisacrucialpartofanybusiness.
Notalloperationalmanagersagree.AninformalsurveyofattitudestoHRdepartmentsthatwascarriedoutlastyearbyaleadingbusinessjournalreceivedcommentssuchasWhatdotheyactuallycontribute?(11)AAsChoipointsout,salarieshaveneverbeenhigherand,inaddition,HRmanagersoftenreceivesubstantialannualbonuses.
Despitethefinancialrewards,HRmanagersoftenfeelundervalued,andthisisamajorreasonformanyleavingtheirjobs.(12)...EHowever,alackoftraininganddevelopmentisamoresignificantfactor.Thesedays,goodprofessionaldevelopmentopportunitiesareconsideredanessentialpartofanattractivepackage,Choiexplains.
AButrisinglevelsofremunerationdemonstratethattheprofessionsgrowingimportanceiswidelyrecognised.
BAtonetime,aprofessionalqualificationwasrequiredinordertoprogresstothetopofHR.
COtherdepartmentsandseniorexecutivesusedtoseeHRmanagersashavingapurelyadministrativerole.
DSinceitsoneofthefewareaswhereyoucanseethewholeoperation,itcanleadtoaninfluentialroleontheboard.
EBeingseenassomeonewhojustticksoffotherpeoplesleaveandsickdaysdoesnothelpbuildasenseofloyalty.
FTheythereforeneedtobecompetentinmanyaspectsofacompanysoperations.
GOntheotherhand,recruitingthewrongstaffcanleadtodisaster.
這篇文章的標(biāo)題有些misleading,“Thebestpeopleforthejob”,還以為是招人的標(biāo)準(zhǔn)。其實這篇文章是關(guān)于Humanresource的,所以還是要適當(dāng)關(guān)注文章前的說明:thearticlebelowaboutthechangingroleofhumanresourcesdepartments.
第八題,空格后面的“Thatsnolongerthecase”是很重要的提示。由于空格前面始終在強(qiáng)調(diào)commercial和business,所以在空缺的地方應(yīng)當(dāng)是和另一個方面相關(guān)的內(nèi)容。選項C的administrativerole正好滿意這個要求。前后文意思搭配在一起完全吻合。
第九題,后面的forexample的很關(guān)鍵,是對前面的補(bǔ)充說明?!癋orexample,achiefexecutivewillexpecttheHRdepartmenttoadviseoneverythingfromtheheadcounttowhethertoproceedwithanacquisition.”總裁盼望人力資源經(jīng)理對一切事情提出建議,從人數(shù)統(tǒng)計到是否進(jìn)行收購。這種要求就需要人力資源經(jīng)理具備許多才能。所以F的句子填在這里最合適。
第十題,答案略微不那么明顯,不過D句中的aninfluentialrole可以和第十題的空格后的acrucialpart相對應(yīng),算是答案信號。要從整體上把握第三段,這里認(rèn)為HRmanager的影響是全局的、長期的,所以D句的“seethewholeoperation”符合狀況。
第十一題,理解前后文的意思,前面說過去的operationalmanagers不那么認(rèn)可HRmanager的作用,后面指出HRmanagers掙得多,所以中間是轉(zhuǎn)折的意思。A句的But是個信號,“上漲的薪酬水平意味著這個職位漸漸增加的重要性得到了廣泛的認(rèn)可?!币馑己颓昂蠖嘉呛希允钦_答案。
第十二題,空格前說HRmanagers覺得自己的作用被低估了,所以leaving??崭窈笠粋€However,所以空格處應(yīng)當(dāng)還是和leaving有關(guān)的,為什么離職。E句的意思是“被視作僅僅對別人的離開和生病的日子劃勾的人是沒法關(guān)心建立忠誠感的?!碧钊氪颂幷?。
BEC真題二
LookatthestatementsbelowandtheadvicetobusinessesontheoppositepageaboutusingothercompaniestoruntheirITservices.
1、theneedtoteachskillstoemployeesworkingontheoutsourcedprocess
2、rememberingtheinitialreasonforsettinguptheoutsourcedproject
3、theneedtodrawupagreementsthatsetouthowintegrationistobeachieved
4、addressingtheissueofstaffwhoworkontheoutsourcedprocessbeingatadistantsite
5、theimportanceofmakingsomeoneresponsiblefortheintegrationprocess
6、staffontheoutsourcedprojectfamiliarisingthemselveswithvariousdetailsofthebusiness
7、problemsbeingassociatedwithanalternativetooutsourcing
WhenabusinessdecidestooutsourceitsITservices,itneedstoconsiderthequestionofintegration.Fourexpertsgivetheirviews.
A.GianlucaTramcere,SilicaSystems
AnoutsourcedITserviceisneverafullyindependententity.Itistiedtothehomecompanyspreviousandcontinuingsystemsofworking.Butdespitetheaddedresponsibilityofmanagingnewwaysofworking,manybusinessesignoretheintegrationprocess.Theyfailtoestablishcontractsthatdefinethewaysinwhichthetwocompanieswillworkalongsideoneanother,andfocussolelyonthetechnologicalaspectsofservicedelivery.
B.KevinRayner,Domola
Businessesneedtobuildintegrationcompetencycentresdedicatedtomanagingtheintegrationeffort.Itiscriticaltohaveanindividualinchargetocheckthattheexternalandinternalbusinessoperationsworktogether.Althoughcompaniesoftenthinkofoutsourcingasawayofgettingridofpeopleandassets,theyneedtorememberthat,atthesametime,outsourcinginvolvesgainingpeople.Becausethereisanewoperationbeingcarriedoutinadifferentwayoutsideofthehomebusiness,thiscreatesatrainingelement.
C.ClaytonLocke,DigitalSolutions
Communicationisthekeytosuccess,andoutsourcingtootherregionsorcountriescanleadtoarangeofproblems.Foranysuchinitiative,itisnecessarytocreateateamwherethereisgood,opencommunicationandaclearunderstandingofobjectivesandincentives.Bringingpeopletothehomelocationfromtheoutsourcedcentreisnecessary,sinceitcanaidunderstandingofthecomplexitiesoftheexistingsystem.Tointegrateefficiently,outsourcingpersonnelhavetotalktothehomecompanysexecutivesanduserstounderstandtheirexperiences.
D.KimNoon,JGTech
Onewaytoavoidthedifficultiesofintegrationistocreateajoint-venturecompanywiththeoutsourcer.Thus,acompanycanswapitsassetsforashareoftheprofits.Yetjointventuresbringpotentialtroubles,andcompaniesshouldbecarefulnottolosesightoftheoriginalrationaleforoutsourcing:togaincostefficienciesandqualityofserviceinanareathatforsomereasoncouldnotbecarriedoutentirelyin-house.Thecomplexitiesandcostsofajoint-ventureinitiativeshouldnotbeunderestimated.
這篇文章講的是外購(outsourcing),分別有四位專家就這個問題給出了自己的看法。A段的專家強(qiáng)調(diào)建立合同的重要性,B段專家認(rèn)為要派專人負(fù)責(zé),C段專家講外派人員和本公司之間要有一個互動,D段專家講假如與外包商(outsourcer)組成聯(lián)合企業(yè)的話可能帶來的一系列問題。假如對文章有個也許、基本的了解,許多題目不用細(xì)看就可以得出結(jié)論。
第一題的答案略微有些隱晦,在B段的最終一句?!癇ecausethereisanewoperationbeingcarriedoutinadifferentwayoutsideofthehomebusiness,thiscreatesatrainingelement.”由于新的操作是在本公司以外的地方以一種新的方式被執(zhí)行,所以產(chǎn)生了培訓(xùn)成分。這里的training對應(yīng)第一題的“teachskillstoemployees”。
其次題的答案在D段中間:companiesshouldbecarefulnottolosesightoftheoriginalrationaleforoutsourcing.這里的rationale是基本原理、根本緣由的意思。
第三題的答案在A段,特別明顯的“establishcontracts”。
第四段的答案是C段的最終一句話,outsourcingpersonnelhavetotalktothehomecompanysexecutivesanduserstounderstandtheirexperiences.這里的talkto對應(yīng)address,向談話。第四題的意思是“說明在遠(yuǎn)址工作的外購人員的事情”,也就是C段最終一句說的外購人員向公司匯報他們的經(jīng)受。
第五段的答案在B段,相當(dāng)明顯:Itiscriticaltohaveanindividualinchargetocheckthattheexternalandinternalbusinessoperationsworktogether。需要派專人負(fù)責(zé)integration。
第六題說“外派人員要熟識自身工作的不同細(xì)節(jié)”,對應(yīng)C段的“createateamwherethereisaclearunderstandingofobjectivesandincentives.”打造一個對目標(biāo)和動機(jī)都有清楚理解的團(tuán)隊。
第七題略微繞一點。題目里的“analternativetooutsourcing”指的是D段里的“createajoint-venturecompanywiththeoutsourcer”,建立一個聯(lián)合企業(yè)。D段里的專家始終在強(qiáng)調(diào)聯(lián)合企業(yè)的麻煩和簡單性(jointventuresbringpotentialtroubles),所以是正確答案。
BEC真題三
Thesecretofsuccessinelectroniccommerceliesinplacinganewemphasisonawell-establishedarea.Thatareaiscustomerservice,whichisnowtheonlypointof(19)betweenabusinessandthebuyingpublic.
Thereareanumberoffactorsinareal-worldshopthat(20)peoplesperceptionsofabusiness:these(21)thelocationandtheappearanceofthepremises,thequalityandthepricingofthemerchandiseorservices’andthebehaviourofthestaff.
However,ifacompanyistryingtomakeagoodimpressionwithonlinecustomers,mostofthesefactorsdonot(22)apart.Inthe(23)ofthesefactors,thewaycustomersare(24)whentheyhaveareasontocallhasafundamentaleffectonacompanysabilitytoretainthemascustomers.Evenmorethanregulartelephoneorin-personcustomers,webcustomersareimpatient,easilyfrustratedandalwaysconsciousthattheyhaveotherplaceswheretheycan(25)theirbusiness.Preventingthemfromdoingthatmeansmeetingthemontheirown(26)andprovidingthemwithwhattheywant.
Thisnecessity,in(27),meansthatcompaniesthatselloverthenetmustgetback-endfunctionsright.Imposing(28)requirementsoncustomerswillnotwork;abusinessthat(29)oncustomersemailingforassistanceinsteadofusingthephone,forexample,willloserepeatcustom.
Ifthephoneisused,itmustbeanswered(30),andthestaffshouldlookforwaysofhelpingeventhemostawkwardcustomers(31),asismoreusual,tryingtofindsome(32)toblamethecustomerforanyproblem.
Animportant,finalpointisthatitisvitalthatalladdresses,weblinksandphonenumbersworkproperlyandefficiently.Thisoughtto(33)withoutsaying.Experience,however,showsthatitdoesnot.
19、ArelationshipBassociationC.meetingDcontact
20、AforceBdetermineCdecideDfix
21、AencloseBconsistCincludeDcontain
22、AgetBrunCplayDhave
23、AabsenceBlackCneedDscarcity
24、AcaredBtreatedCdealtDconsidered
25、AdeliverBbringCmoveDtake
26、ApoliciesBstandardsCtermsDconditions
27、AturnBsequenceClineDorder
28、AdenseBrigidCdeepDsolid
29、AdemandsBinsistsCexpectsDinstructs
30、ApunctuallyBpreciselyCpromptlyDpresently
31、AapartfromBotherthanCexceptforDratherthan
32、AcaseBexcuseCfaultDpurpose
33、AdoBmakeCgoDcome
我個人認(rèn)為,完形填空這種題型屬于BEC閱讀里相對不簡單把握的。其他幾個部分多參照原文就能找到答案,而完形填空的答案有的時候靠分析是得不出結(jié)果的,由于會考到一些固定用法,而且是商務(wù)英語里的固定用法。固定用法一時半會是無法積累的。要想做好BEC里的完形填空,一是要把握肯定的解題技巧(比如排解法和猜題),二是要培育商務(wù)英語的感覺。感覺的培育也有兩種途徑,一個是多讀原版商業(yè)英語文章,另一個就是把歷年BEC真題里的完形填空原文填上空缺的單詞反復(fù)朗讀。
這篇名為《電子商務(wù)勝利秘訣》的文章主要分析了從事電子商務(wù)必需考慮的幾個factor。重點考慮的是如何服務(wù)客戶,不是在線的,而是電話。
19題首先考的就是一個固定的商務(wù)英語用法。Pointofcontact,接觸點。商業(yè)詞典的解釋:Personoradepartmentservingasthecoordinatororfocalpointofanactivityorprogram.英文WIKI的解釋:Apointofcontact(POC,alsosinglepointofcontactorSPOC)istheidentificationof,andmeansofcommunicationwith,person(s)andorganizations(s)associatedwiththeresource(s).
26題,ononesownterms,依據(jù)某人自己的主見。聯(lián)系此句上下文,是說電子商務(wù)的客戶不好服侍,得根據(jù)他們的意思來供應(yīng)他們想要的。所以后面的28題應(yīng)當(dāng)選擇rigid,僵硬的。意思是不能把一些僵硬的要求強(qiáng)加在客戶的身上。
27題,inturn相應(yīng)的;insequence按挨次,依次;inline成始終線;inorder整齊,秩序井然。
31題,后面的asismoreusual是插入語,在這里完全可以忽視不計,聯(lián)系整個句子的意思。是說員工應(yīng)當(dāng)想方法應(yīng)付哪怕是最難應(yīng)付的客戶,而不是找借口去指責(zé)客戶。所以應(yīng)選ratherthan(而不是)。apartfrom相當(dāng)于exceptfor,除了…外(都),otherthan相當(dāng)于except,除…以外。
32題,理解了上下文,應(yīng)當(dāng)選excuse。與fault相關(guān)的短語是findfaultwith
33題,gowithoutsaying固定用法,不言而喻的意思。
BEC真題四
FightingFit
FineFitness,thehealthandfitnesscluboperator,announcedanimpressivesetofresultsyesterday:(19)a38-per-centjumpinannualpre-taxprofits,thecompanyclaimedthatithad(20)noneoftheproblems(21)lastweekbyitsrival,TopFit.AccordingtoSamanthaCollier,thechiefexecutive,FineFitness(22)strongandison(23)toreachitstargetof100clubswithinthreeyears,itsstrategyunaffectedbytheapparent(24)downoftheeconomy.
Thecompanyopened12newclubsinthepastyear;(25)itstotalto51.Theyhave(26)tobehighlysuccessful,withpeoplejoininginlargenumbers,especiallyinthe25-to-40agerange.Eventhemore(27)clubsarestillseeingsalesgrowth,alongwithrisingretention(28)ofmorethan70percent.Thiscanbeseenasclear(29)oftheappealofFineFitness.
MsCollieradmittedthatastherewere(30)toomanycompaniescompetingwithoneanother;therewouldalmostcertainlybe(31)inthehealth-and-fitness-clubsectorofthemarketShepredictedthat,withinarelativelyshorttime,theremightbeonlyaboutthreemajorcompaniesstillin(32).However,shedeclinedtosaywhichthesewerelikelytobe.
Profitsroseby£6.3million,althoughtherewasafallingrossmarginsfrom31percentto28.6percentbecauseofhigherinsurancepremiums,extramanagementcostsandstart-upexpensesforthecompanysnew(33)inSpain.
19AStatingBReportingCRemarkingDInforming
20AtakenBfeltCexperiencedDcaught
21AreleasedBissuedCopenedDrevealed
22AstaysBremainsCmaintainsDkeeps
23AtrackBdirectionCwayDline
24AfallingBbreakingCcuttingDslowing
25AbringingBputtingCgettingDmounting
26AshownBresultedCprovedDdemonstrated
27AinstalledBformedCestablishedDconfirmed
28AratesBstandardsCproportionsDvolumes
29AwitnessBsignCdisplayDevidence
30ApurelyBmerelyCsimplyDbarely
31AunionBconsolida
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