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媒體基本實(shí)戰(zhàn)技巧Preparedby:VickyHsuehFebruary3rd,1999臺(tái)灣媒體環(huán)境的詭譎多變,讓媒體人頭暈?zāi)垦?讓廣告人霧里看花會(huì)喘ㄜ….But免驚!與其站在門(mén)外 不如進(jìn)得門(mén)里瞧瞧THEBASICMEDIATERMINOLOGY
~WILLHELPYOUGETINTOMEDIATERRITORY
PURPOSETofamiliarizeyouwiththebasicconceptsandterminologyusedinmediaTodemonstratehowtermscanbeappliedtomediaplanningBASICMEDIATERMSINTERPRETATION&USEAudience&TargetMediaMixRatingSOV&SO$GRPGICPRP&CPMHUT&PUTShareTVDaypartReach&FrequencyReachCurveEffectiveReach&FrequencySchedulingReachPatternGENERALTERMSPRINT - Circulation - Primaryreaders, Pass-along readers &Readership - Readerspercopy - Split-runTV - ROS
(runofschedule) - Zipping&Zapping - Backtoback& RoadblocksAudienceThenumberofTargetindividualsorhouseholdslikelytobeexposedtoamediavehicle.Itcouldbe - HouseholdsviewingaTVprograminthe averageminute - PersonslisteningtoaRadiostationduring acertainquarterhour - Readersofanaverageissueofaspecial MGorNPTARGETTheaudiencethatyouwanttoseeyouradvertisingmessage - Usuallydefinedbyageandgender - Forexample: ForOilofOlay:Female20-39 ForH&S:M&F15-49MEDIAMIXUsemorethanonemediumtoreachtarget - Thevalueofeachmediummustbe consideredregardingitsabilitytoachieve theoverallobjective - Factorstobeconsidered:
* Amountofusebytarget * PotentialReachvsFrequency * Communicationstrengthens/weakness * Competitiveuse*Clutter * Cost *CreativeRATINGTheaudienceexpressedasthepercentofauniverse - Reportedbysyndicatedsources - Wheneverthetermratingisused,the universemustbeclearlyunderstood - Forexample:If26%ofallFemale15- 39inTaiwanwatchedTTVEvening News,thisprogramwouldhavea26 rating.SOV&SO$SOV:Percentoftotaladvertisingspendingorweightwithinaproductcategorythatisheldbyaparticularbrandatagiventime e.g. Brand TARP SOV Olay 5,000 50% Pond's 4,000 40% Others 1,000 10% Total 10,000 100%GRPThesumofalltheratingpoints - Totalnumberofexposuresagainstatarget audienceexpressedasapercent - 1GRP=1%ofuniverse - Don'tlookataudienceduplication - GRPisameasureoftheheavinessofthe campaign - Othercommonlyusedterms:TRP(Target RatingPoint)&TARP(TargetAudienceRating Point)GRPAdditiveacrossprograms
Program Female20-39 TTVEveningNews 25 CTVDramaSerials 20 CTSForeignFilm 20 65GRPsEachofaboveshowsachievedanindividualratingandcombined,thescheduledelivered65GRPwithanavg.ratingof21.6foraprogramintheschedule.GI(Thousands)Thousandsofviewersofagivenprogramthatareinyourtargetaudience,alsoknownasimpressions - Thesummationofthenumberofpeople reachedbythecampaign.So,
Thousands(impressions)=RatingxUniverse - Grossimpressions,likeGRP,isthesumofall theimpressions,or(000)
Program F20-39 Universe #Viewers (000)
TTVNews 20% 4,000,000 800,000CPR/CPP/CPRPCostofaspotortotalpackagedeliveredbytheGRPreceived - Usedtomeasureratingpointsin relationtodollarinvestment
Program Cost/10" GRP/F20-39 CPR CTVNews30,000 15 2,000 CPM(CostperThousands)Costofaspotortotalpackagedividedbythethousands(000)ofviewersinyourtargetaudience - Thedollarfigureusedtoevaluatetherelative costsofvariousmediawithinselectedaudience - Usedtocomparetheefficiencyofreaching yourtargetamongdifferentprogramsorvehicle
MediaVehicle UnitCost F20-39(000) CPM TV(Top50avg.) 90,000 612.5 $146.94 MG(Top10avg.) 60,000 497.0 $124.20
HUT&PUTThenumberofTVhouseholdorpersonsinthosehouseholdwithTVsetsonatthetimebeingmeasured - ShowshowmuchTVusageoccurs ataparticulartime - AreremarkablepredictableTVDAYPARTSDividesthedayintoclustersofhourswithsimilarviewers - 06:30am-14:00pm:daytime - 14:00pm-19:00pm:earlyfringe - 19:00pm-22:00pm:primetime - 22:00pm-24:00pm:latefringeREACHTheunduplicatednumberofhouseholdsorpersonsexposedatleastoncetoanadvertisementoradvertisingschedule - Aperson/householdisonlycounted onceevenifexposedtwoormore times(1+netreach) - Keyelement-netorunduplicated numberofpeopleexposed - Importantindeterminingadvertising effectivenessFREQUENCYTheaveragenumberoftimesahouseholdorpersonexposedtoanadvertisementoradvertisingscheduleinagivenperiodoftime - Keyelement-averageno.oftimesexposed - Somewillseemorethanothersbut,tobe reached,onemustseetheadatleastonce - Usuallyareconcernedwithaveragefrequency - Importantindeterminingadvertising effectivenessREACH&FREQUENCYGRP=Reach x Frequency
F20-39 = ReachxAvg.Frequency400GRP=80% x 5Viewerscountedonce%Averageno.oftimestheyviewedCALCULATING
REACH&FREQUENCYForexample
Frequency Reach Frequency
Reach 1+ 80% 1 5% 2+ 75% 2 25% 3+ 50% 3 2% 4+ 48% 4+ 48% 1+ 80%REACHCURVEPrinciplesabouthowreachbuilds - Reachgenerallybuildsveryquicklyat first - Overtime,itbecomesdifficultto increasereachbecauseyouhavealready reachedthefrequentmediausers - IncreasingGRPtendstoincrease frequencywhilereachincreasesata slowrate
(seenextpagefortheexample)EFFECTIVEFREQUENCYTheamountoffrequencyorrepetitionnecessaryforadvertisementstobeeffective - "Threebittheory"byHerbertKrugman 1stbit:Whatisit? 2ndbit:Whataboutit? 3rdbit:Iknowit. (complexmessageneedshigherfrequency)EFFECTIVEREACHThepercentofatargetaudienceexposedtoanadvertisingwithinarangeoftimessufficienttoproduceapositivechange(e.g.buildawareness,image,strengthenperception...)
Frequency
%Reachedateachfrequencylevel
1+ 60% 2+ 40% 3+ 20%(effectivereachis20%at3+) 4+ 5%SCHEDULINGApatternoftimeswhenadvertisingwillappearbeforetheconsumerFactorsneedconsiderationwhendevelopingschedulingstrategiesSeasonalityPurchasecycleBrandawarenessCompetitiveactivityPromotionaleventBudgetSCHEDULING-CONTINUITYContinuity-EvenandcontinuousadvertisingsupportProvidesanon-goingpresencefortheproductwiththeconsumerweekafterweekTheadsworkasareminderEntirepurchasecycleiscoveredReachconsumersbothwhentheyarepurchasingandwhentheyarenotRealisticonlyforlargebudgetsSCHEDULING-FLIGHTINGFlighting-AdvertisingscheduleseparatedbyhiatusesofnoadvertisingsupportCanbreakthroughcompetitivenoisebyconcentratingadvertisingathigherlevelsduringfewerweeksStretchlimitedbudgetsProvidehigherawarenesslevelsduringon-airperiodMaximizeimpactwhenon-airTimeyouradvertisingaccordingtotheseasonalitySCHEDULING-PULSINGPulsing-ConsistentsupportwithvaryingweightlevelsProvideshigherconcentrationsofweightatscheduledintervalsCanbeaccomplishedby:Schedulingbaseweightandheavy-upthesamemediumSchedulingbaseweightforonemediumandheavyuponadifferentmediumAlternatingmediaCoordinatingburstswithpromotionsReachPattern-Blitz全面攻擊閃電戰(zhàn)Start1YrPlanningPeriodReachExpenditurePattern:ReachPattern-BlitzTheidealpatternforanewproductorservice,ifyoucanaffordit,consistsofa“blitz”ofcontinuousadvertisingforthefirstyear.But,itisvirtuallyimpossibletoover-advertiseanewproductorserviceduringitsintroduction.Theblitzpatternwillmaximizethefirst-moveradvantageifyourbrandisthefirstinthecategory.However,Itappearsthatblitzlevelspendingisalsonecessaryifalater-enteringbrandhopestoovertakethemarketleader.ReachPattern-BlitzImportantNote:Theadvertiserwillneedafairlylarge“pool”ofadvertisingexecutions,builtaroundthesamepositioningstrategy,topreventadvertisingwearout.Forinformationalproducts,aresonablysafeestimateis2~4executions.Fortransformationalproducts,whereadlikabilityisrelevant,4~6executionsmaybeneededtosustainablitz.Forintroductorypromotions,togaintrial,wouldusuallyoccuronlyforthefirstsixmonthsbecausethatisthelengthoftimeforwhichaproductorservicecanlegallyusethedescription“new”.ReachPattern-Wedge契形分裂Start1YrPlanningPeriodReachExpenditurePattern:ReachPattern-WedgeThewedgepatterncanbeconsideredasanalternativetoablitzwhenlaunchingaregularly-purchasedproductorservice.Notonlyhighreachbutheavyfrequencyisneededinitiallytocreatebrandawarenessforthenewproductandtoenableprospectivetrierstolearnthenewproduct’sbenefits(informationaladvertising)oracquireitsintendedimage(transformationaladvertising)GENERALTERMSFORPRINTCirculationNo.ofcopiesofpublicationsoldordistributedPass-alongReadersReaderswhodidn'tpurchasetheirowncopyofapublicationbutreadthecopyofsomeoneelseReadershipBothprimaryandpass-alongreadersReaderspercopy(RPC)Averageno.ofreadersofapublicationpercopyofcirculationGENERALTERMSFORPRINTROPRunofPressreferstopositionsinamagazineornewspaperwheretheadisplacedwherethepublicationchoosesSplit-runDividethecirculationofapublicationintogroupsthatwillreceivedifferenteditorialand/oradvertisingGENERALTERMSFORTVROS(RunofSchedule)BroadcastmediawhereunitsoraschedulemayappearatanytimeinthescheduleofthestationZIP&ZAPUsingaremotecontroldevicetoskipaheadofcommercialortochangeTVchannelsBacktoBackTwoormorecommercialsrunoneimmediatelyfollowingtheotherRoadblocksPurchasingcommercialsonseveralstationsduringthesamecommercialbreak(whichisthebestforReach)如何在媒介購(gòu)買(mǎi)中完美的
實(shí)現(xiàn)媒介計(jì)劃?沒(méi)有愚蠢的問(wèn)題!愚蠢的是有問(wèn)題而不問(wèn)!Loremipsumdolorsitamet如何在媒介購(gòu)買(mǎi)中完美的實(shí)現(xiàn)媒介計(jì)劃?(一)什么是媒介購(gòu)買(mǎi)(二)怎樣定義“完美的媒介計(jì)劃”、媒介計(jì)劃是什么、怎樣評(píng)估它的目標(biāo)?(三)怎樣完美地實(shí)現(xiàn)媒介計(jì)劃?(一)什么是媒介購(gòu)買(mǎi)?與媒介就價(jià)格、服務(wù)及其他合作事宜進(jìn)行談判
與媒介溝通、聯(lián)系
購(gòu)買(mǎi)及執(zhí)行一切有關(guān)行政工作(如訂單、付錢(qián)等)與媒介計(jì)劃、客戶(hù)部及客戶(hù)溝通,反饋訊息及提供媒介機(jī)會(huì)制作媒介排期媒介購(gòu)買(mǎi)的演變及發(fā)展與媒介談判與媒介溝通、聯(lián)系購(gòu)買(mǎi)以前媒介購(gòu)買(mǎi)的演變及發(fā)展向客戶(hù)溝通提供訊息及機(jī)會(huì)制作排期與媒介談判與媒介溝通、聯(lián)系購(gòu)買(mǎi)現(xiàn)在以前媒介購(gòu)買(mǎi)的演變及發(fā)展獨(dú)立媒介公司:-與客戶(hù)直接聯(lián)系-提供專(zhuān)業(yè)咨詢(xún)及顧客服務(wù)-獨(dú)立的營(yíng)運(yùn)體系自負(fù)盈虧現(xiàn)在/將來(lái)向客戶(hù)溝通提供訊息及機(jī)會(huì)制作排期與媒介談判與媒介溝通、聯(lián)系購(gòu)買(mǎi)現(xiàn)在以前被動(dòng)只與媒介及內(nèi)部溝通主動(dòng)、直接多方面接觸、競(jìng)爭(zhēng)從被動(dòng)變成主動(dòng)媒介購(gòu)買(mǎi)負(fù)責(zé)制作排期的好處?對(duì)客戶(hù)-媒介購(gòu)買(mǎi)獲得最多,最直接及最快的市場(chǎng)訊息-可作出最靈活的應(yīng)變對(duì)廣告公司-減少溝通時(shí)間及內(nèi)部流程-加強(qiáng)客戶(hù)與媒介購(gòu)買(mǎi)的聯(lián)系,提高效益及競(jìng)爭(zhēng)能力(二)實(shí)現(xiàn)媒介計(jì)劃的目標(biāo)目標(biāo)必須是:-客觀的(Objective)-可量度的(Measurable),可比較的(Comparable)媒介計(jì)劃的目標(biāo)-(1)效果(Effectiveness)-(2)成本效益(Efficiency)-(3)準(zhǔn)確(Accuracy)(1)效果(Effectiveness)一個(gè)媒介計(jì)劃是否有效果可以用以下客觀的量度標(biāo)準(zhǔn)去評(píng)估:有效到達(dá)率及頻率(EffectiveReach&Frequency)品牌知名度(BrandAwareness)媒體比重占有率(ShareofVoice)市場(chǎng)占有率(ShareofMarket)普及率(Penetration)其他調(diào)研方法(Otherresearchmeasures)(2)具成本效益(Efficiency)一個(gè)媒介計(jì)劃是否具成本效益,可以用以下客觀的量度標(biāo)準(zhǔn)去評(píng)估:千人成本(CPM)總接觸人次(GrossImpression)覆蓋率(Coverage)(3)準(zhǔn)確(Accuracy)在執(zhí)行時(shí),是否準(zhǔn)確達(dá)到原本要求,可透過(guò)以下方法去評(píng)估:監(jiān)察報(bào)告(Monitoring)漏刊、播錯(cuò)刊、播事后評(píng)估(PostAnalysis)*以實(shí)際廣告效果與計(jì)劃比較:收視率、收聽(tīng)率有效到達(dá)率及頻率發(fā)行量平均暴露頻次從事后評(píng)估(PostAnalysis)累積經(jīng)驗(yàn)及教訓(xùn)例子(一):還珠格格第一輯收視率在各地相當(dāng)高,但當(dāng)中的廣告段的收視率則很低:對(duì)于購(gòu)買(mǎi)第二輯的策略:1盡量避免片中廣告2購(gòu)買(mǎi)電視劇前廣告,如預(yù)算許可,考慮節(jié)目前較好的位置從事后評(píng)估(PostAnalysis)累積經(jīng)驗(yàn)及教訓(xùn)例子(二):當(dāng)北京的“個(gè)人收視儀”收視報(bào)告(PeopleMeter)誕生,中央臺(tái)的黃金時(shí)段收視率并沒(méi)有象以往“日記”式收視報(bào)告的那樣高對(duì)于以后的策略:1可能考慮增強(qiáng)各地區(qū)的投放量2減少在中央臺(tái)黃金時(shí)段投放,考慮其他時(shí)段
(三)怎樣完美地實(shí)現(xiàn)媒介計(jì)劃?(1)效果具創(chuàng)意的、嶄新的媒介點(diǎn)子(Creative)對(duì)市場(chǎng)、品牌及媒介了解(InformativeandKnowledgeable)具創(chuàng)意的媒介點(diǎn)子-創(chuàng)新的媒介點(diǎn)子:利用新媒體:如:飛艇在空中巡走在網(wǎng)上以一元拍賣(mài)汽車(chē)在公車(chē)/地鐵把手作廣告利用舊媒體:如:同一時(shí)間在不同電視頻道播放相同的廣告(HorizontalBlockBuy)具創(chuàng)意的媒介點(diǎn)子-震撼的媒介點(diǎn)子通過(guò)增加播放量增加沖擊力(Impact):-在雜志上的連續(xù)廣告(ConsecutiveBuy)-壟斷媒體-作地鐵車(chē)身廣告創(chuàng)意效果PART01對(duì)市場(chǎng)、品牌及媒介的了解市場(chǎng)、品牌:-有效利用市場(chǎng)及品牌數(shù)據(jù):地區(qū)銷(xiāo)售分布:(品牌發(fā)展指數(shù)BDI)地區(qū)預(yù)算是否合理?地區(qū)是否應(yīng)在具潛力的市場(chǎng)多投預(yù)算?地區(qū)是否應(yīng)在媒介成本較低的市場(chǎng)多投預(yù)算?對(duì)市場(chǎng)、品牌及媒介的了解媒介:-不同電視臺(tái)的互相覆蓋:省臺(tái)和市臺(tái)的運(yùn)用及分配-不同報(bào)紙對(duì)於不同層次或地區(qū)互相覆蓋:例子:北京晚報(bào)、北京日?qǐng)?bào)與北京青年報(bào)預(yù)算:50萬(wàn)左右目標(biāo):有效頻率/到達(dá)率:3+/40%目標(biāo)受眾:男性25歲以上各大市場(chǎng)電視(30”)千人成本比較 城市千人成本(RMB)1北京1782???653合肥 1364西安1005福州916石家莊897沈陽(yáng)718重慶609南京5610長(zhǎng)沙5611廈門(mén)5512廣州4613武漢4114天津19目標(biāo)受眾:女性20-45歲收視率數(shù)據(jù):央視索福瑞2月1日-4月30日北京,廣州個(gè)人收視儀(尼爾森)省臺(tái)與市臺(tái)收視點(diǎn)之比較浙江省目標(biāo)受眾群:女性20-45歲收視率來(lái)源:央視-索福瑞媒介收視報(bào)告(99年4月30日至7月31日)報(bào)紙不同配合目標(biāo)收眾:女性18-35歲資料來(lái)源:TGI(目標(biāo)群眾指數(shù))日期:98年12月-99年11月(三)怎樣完美地實(shí)現(xiàn)媒介計(jì)劃(2)成本效益-制作媒介排期的技術(shù)及能力
-談判能力制作媒介排期的技術(shù)及能力同等預(yù)算,但由于制作媒介排期的技術(shù)不一樣,可以有很大的差別例子一:北京的電視投放目標(biāo)受眾:女性20-45歲比較方式:比較當(dāng)頻率為3+時(shí)的有效到達(dá)率購(gòu)買(mǎi)策略:選擇一:北京及北京有線的電視劇、綜藝節(jié)目?jī)蓚€(gè)電視的投放量較平均選擇二:北京有線臺(tái)與選擇一類(lèi)似但投放量略為倚重選擇三:除黃金時(shí)段外,還利用北京有線臺(tái)的白天廣告套餐預(yù)算:所有排期均控制在60萬(wàn)以?xún)?nèi)
表現(xiàn)比較北京收視報(bào)告來(lái)源:尼爾森北京收視報(bào)告(99年5月10日至7月31日)例子二:天津的電視投放目標(biāo)受眾:女性20-45歲比較方式:女性20-45歲購(gòu)買(mǎi)策略:選擇一:天津一套及二套晚間電視劇,投放策略重天津一套選擇二:天津一套及二套晚間電視劇,投放策略重天津二套選擇三:除黃金時(shí)段外,利用天津一套中午電視劇預(yù)算:43萬(wàn)左右表現(xiàn)比較天津收視報(bào)告來(lái)源:尼爾森北京收視報(bào)告(99年5月10日至7月31日)談判能力及技巧在大學(xué)里,漂亮女生替男生在飯?zhí)门抨?duì)打飯的例子談判能力總體的媒介表現(xiàn)及效果談判行為模式關(guān)注彼此關(guān)系高中低低中高容忍建立友好關(guān)系合作有創(chuàng)意的解決問(wèn)題以使雙方都贏后退能拿多少拿多少戰(zhàn)勝不惜一切取得勝利妥協(xié)縮小差異,折中關(guān)注談判結(jié)果與媒介談判的特性一媒介位置具極強(qiáng)的時(shí)間性-媒介需要在特定的時(shí)間內(nèi),盡量把位置賣(mài)掉,否則位置會(huì)浪費(fèi)-月餅銷(xiāo)售的例子
與媒介談判的特性一媒介位置具極強(qiáng)的時(shí)間性-媒介需要在特定的時(shí)間內(nèi),盡量把位置賣(mài)掉,否則位置會(huì)浪費(fèi)-月餅銷(xiāo)售的例子
有利於:投放量大 投放量平均可以容易掉配投放量/計(jì)劃與媒介談判的特性趨向市場(chǎng)化及短視心態(tài)-媒體數(shù)量增加,指標(biāo)每年提高,經(jīng)濟(jì)狀況不太理想媒介趨向市場(chǎng)化對(duì)談判及新建議更趨開(kāi)放與媒介談判的特性趨向市場(chǎng)化及短視心態(tài)-媒體數(shù)量增加,指標(biāo)每年提高,經(jīng)濟(jì)狀況不太理想媒介趨向市場(chǎng)化對(duì)談判及新建議更趨開(kāi)放-媒介廣告部領(lǐng)導(dǎo)的任期縮短在短時(shí)間內(nèi)完成任務(wù)
與媒介談判的特性趨向市場(chǎng)化及短視心態(tài)-媒體數(shù)量增加,指標(biāo)每年提高,經(jīng)濟(jì)狀況不太理想媒介趨向市場(chǎng)化對(duì)談判及新建議更趨開(kāi)放可談判的余地大大提高除業(yè)量外,到款量可成為談判的籌碼-媒介廣告部領(lǐng)導(dǎo)的任期縮短在短時(shí)間內(nèi)完成任務(wù)
談判業(yè)務(wù)量公司的影響力收入/盈利個(gè)人關(guān)系談判技術(shù)對(duì)談判者的了解他的困難,優(yōu)勢(shì)業(yè)務(wù)心理戰(zhàn)術(shù)我們天天在談判每一個(gè)人都是談判者,而且時(shí)時(shí)刻刻在談判-與老板談判增加工資幅度-與太太談判周末的安排-VIACOM(維亞)與CBS(哥倫比亞廣播公司)談判合并的安排-江澤民與克林頓談判中國(guó)入關(guān)的條件我們天天在談判每一個(gè)人都是談判者,而且時(shí)時(shí)刻刻在談判-與老板談判增加工資幅度-與太太談判周末的安排-VIACOM(維亞)與CBS(哥倫比亞廣播公司)談判合并的
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