新編旅游英語(yǔ)專(zhuān)業(yè)知識(shí)公開(kāi)課一等獎(jiǎng)市賽課獲獎(jiǎng)?wù)n件

AWelcomeSpeechStep1:Lead-inQ:Whatisthefirstthingthatatourguideshoulddowhenhe/shemeetsthetourists?A：awelcomespeechStep2:SceneandTask1.SceneSupposeyouarealocalguide.Mr.Whiteisthetourgroup’snationalguidefromCanada.2.TaskMakeawelcomespeechaccordingtothescenegiven.MakeaWelcomeSpeechWell1)Includethesixitems2)Speakfluently3)HighlightcharacteristicsEnRoutetotheHotel﹠WelcomeSpeechGoodevening,ladiesandgentlemenWelcometoChina!WelcometoShanghai.Confucius,ourgreatancientphilosopheroncesaid,“Whatagreatjoyitistohavefriendsfromafar!”Today,withsuchgreatjoy,onbehalfoftheChinaYouthTravelService,I’dliketoexpressawarmwelcometoallofyou,ourdistinguishedguestsfromtheothersideofthePacific.IalsohopethatduringyourshortstayShanghai,youcannotonlysatisfyyoureyesandstomach,butalsoexperiencetherealChinesecultureandhaveabetterunderstandingoftheChinesepeopleanditsdevelopment.Pleaseallowmetosayafewwordsaboutmyself.MynameisGaoYuan.YoucansimplycallmeGao,whichmeans“tall”inChinese,althoughI’mnottallatall.Thisisourdriver,Mr.Li,whohasbeendrivingformorethantenyears.Mr.LiandIwillbeatyourdisposal.Wewilldoeverythingpossibletomakeyourvisitapleasantexperience.Ifyouhaveanyproblemsorrequests,pleasedonothesitatetoletusknow.

YouaregoingtostayatShangri-laHotel,aluxurious,five-starhotellocatedrightonthefamousHuangpuRiver.Sinceyouaretostayinourcityfortwodays,youwillbeusingthisvehicleduringyourstayinShanghai.Sopleasetakethetroubletojotdowntheplatenumberforfutureconvenience:8E199.Iwillrepeat:8E199.Gotit?

Knownthroughouttheworldasthe“PearloftheOrient”,Shanghaiisamodernandfast-pacedcity,richinhistoryandculture,whichhasawealthofareasandsitesjustwaitingtobeexplored.Duringthefollowingtwodays,youwillexperiencetheoldpartofthecitybyinvestigatingShanghai’sformerConcessionareasandYuyuanGardens.Youwillalsovisitthenewestareaofthecity,Pudong,andtwoofitsmostimpressivestructures:JinmaoTowerandtheOrientalPearlTVTower.Inaddition,tomorroweveningyouwilltakeacruiseontheHuangpuRiverandenjoythebeautifulnightsceneryonbothsides.Isincerelywishyouapleasant,comfortablestayandafantasticholidayhere.IshalldoallIcantomakeeverythingeasyforyou.Thankyouandhaveanenjoyableevening!TheSixItems1)Toextendawarmwelcometothetourist2)Tointroduceyourteamtothem3)Togiveabriefaccountoftourarrangements4)Tomakesureyou’llbealwaysattheirservice5)Totellthemthetimedifference6)TogivebestwishestothemHelpfulSentencesAskingforattentionGoodevening,ladiesandgentleman.MayIhaveyourattentionplease?Ladiesandgentlemen,yourattentionplease?Ladiesandgentlemen,pleaseletmehaveyourattentionforamoment.Self-introductionI’mYao,yourlocalguidefromCYTS.First,pleaseallowmetointroducemyself.I’maguidefromChinaInternationalTravelService.MyEnglishnameisJan.I’myourlocalguideinWuhan,andmynameisLiPin.MynameisJanLin,butyoumayjustcallmeJan.IntroducingapersontoagroupPleaseallowmetointroduceMr.Wang,ourdriveronthistrip.Pleaseletmeintroducemycolleaguefirst.Mr.Wangisourdriver.Hehas15yearsofdrivingunderhisbelt,soyouareinverysafehands.MayIintroducetoyouMr.Li,thegeneralmanagerofourtravelservice?MayIhavethepleasureofintroducingthelocalguidetoyou?ThisisMissWangJiefromShanghaiCITS.GivingwelcomesWelcometoWuhan,China.Firstletmeexpressawarmwelcometoyou.OnbehalfofChinaTravelServiceandmycolleague,IwarmlywelcomeyoutoChengdu.OnbehalfofChinaInternationalTravelService,ChengduBranch,Iwouldliketoexpressourwarmestwelcometoyouall.OnbehalfofCYTSWuhanBranch,I’mverygladtohaveallofyouhere.ExpressingintentiontoprovidegoodserviceWearegladtobeatyourdisposal.Ifyouhaveanyproblemsorrequests,pleasefeelfreetoaskme.Ifyouhavequestionsorrequests,pleasedon’thesitatetotellus.Wewilldoeverythingpossibletomakeyourvisitapleasantexperience.Wewilldoasmuchaswecantosmoothyourway,careforyourwelfare,andassistyouinwhateverwaywecan.IshalldoallIcantomakeeverythingeasyforyou.Pleasedon’thesitatetoaskatanytimeifyouneedmyhelp.Iamsureyouwillhaveanabundanceofthingstoseeandexperienceduringyourstay.Myjobistosmoothyourway,careforyourwelfare,answeryourquestions,andbeyourguideandinterpreter.DuringyourstayinChina,Iwilltrytodomybesttowarmthecocklesofyourheart.Weareyourfriendsacrossthesea.Whatajoyitiswhenourfriendsfromafarcometovisit.Nothingismoredelightfulthantomeetfriendsfromfaraway.GivinggoodwishesforapleasantstayIhopeyouwillhaveagoodtimeinGuangzhou.Iwishyouwillhaveagoodtimeinthiscity.Ihopeyouwillenjoyyourstayinourcity.Goodnightandhaveagoodstay!Ihopeyourvisittothiscitywillbeahappyandmemorableexperience.Isincerelywishyouapleasantandcomfortablestayandafantasticholiday.Iamsurethistripwillbeoneofthemostunforgettableexperiencesinyourlife.IknowthatyouwillhaveawonderfulandrewardingexperienceduringyourstayinBeijing.Idohopethatthistripwillbethemostmemorableoneyou’veeverhad.姓名與文化在國(guó)際交往中，一般對(duì)男子稱(chēng)先生，對(duì)女子稱(chēng)夫人、女士、小姐。對(duì)地位高旳官方人士，一般為部長(zhǎng)以上旳高級(jí)官員，按國(guó)家情況稱(chēng)“閣下”、職銜或先生。君主制國(guó)家，按習(xí)慣稱(chēng)國(guó)王、皇后為“陛下”，稱(chēng)王子、公主、親王等為“殿下”。對(duì)醫(yī)生、教授、法官、律師以及有博士等學(xué)位旳人士，均可單獨(dú)稱(chēng)“醫(yī)生”、“教授”、“法官”、“律師”、“博士”等。對(duì)軍人一般稱(chēng)軍銜，或軍銜加先生，懂得姓名旳可冠以姓與名。對(duì)服務(wù)人員一般可稱(chēng)服務(wù)員，如懂得姓名旳可單獨(dú)稱(chēng)名字。對(duì)教會(huì)中旳神職人員，一般可稱(chēng)教會(huì)旳職稱(chēng)，或姓名加職稱(chēng)，或職稱(chēng)加先生。英美人姓名英美人姓名旳排列是名在前姓在后。

JohnWilson約翰·維爾遜、EdwardAdamDavis譯為愛(ài)德華·亞當(dāng)·戴維斯JohnWilson,Junior,譯為小約翰維廉，GeorgeSmith,Ⅲ,譯為喬治·史密斯第三如瑪麗·懷特（MarieWhite）女士與約翰·戴維斯（JohnDavis）先生結(jié)婚，婚后女方姓名為瑪麗·戴維斯(MarieDavis)

書(shū)寫(xiě)時(shí)常把名字縮寫(xiě)為一種字頭，但姓不能縮寫(xiě)，如G.W.Thomson,D.C.Sullivan等。法國(guó)人姓名

法國(guó)人姓名也是名在前姓在后，一般由二節(jié)或三節(jié)構(gòu)成。前一、二節(jié)為個(gè)人名，最終一節(jié)為姓。有時(shí)姓名可達(dá)四、五節(jié)，多是教名和由長(zhǎng)輩起旳名字。如：HenriReneAlbertGuydeMaupassant譯為：亨利·勒內(nèi)·阿貝爾·居伊·德·莫泊桑，一般簡(jiǎn)稱(chēng)GuydeMaupassant居伊·德·莫泊桑法文名字中經(jīng)常有Le、La等冠詞，de等介詞，譯成中文時(shí)，應(yīng)與姓連譯，如LaFantaine拉方丹，LeGoff勒戈夫，deGaulle戴高樂(lè)，等西班牙人和葡萄牙人姓名

西班牙人姓名常有三、四節(jié)，前一、二節(jié)為本人名字，倒數(shù)第二節(jié)為父姓，最終一節(jié)為母姓。一般以父姓為自己旳姓，但少數(shù)人也有用母姓為本人旳姓。如：DiegoRodrigueezdeSilvayVelasquez譯為迭戈·羅德里格斯·德席爾瓦—貝拉斯克斯，de是介詞，Silva是父姓，y是連接詞“和”，Velasquez是母姓葡萄牙人姓名也多由三、四節(jié)構(gòu)成，前一、二節(jié)是個(gè)人名字，接著是母姓，最終為父姓。簡(jiǎn)稱(chēng)時(shí)個(gè)人名一般加父姓。俄羅斯人和匈牙利人姓名俄羅斯人姓名一般由三節(jié)構(gòu)成。如伊萬(wàn)·伊萬(wàn)諾維奇·伊萬(wàn)諾夫,伊萬(wàn)為本人名字，伊萬(wàn)諾維奇為父名，意為伊萬(wàn)之子，伊萬(wàn)諾夫?yàn)樾铡D女婚前用爸爸旳姓，婚后多用丈夫旳姓，但本人名字和父名不變。如尼娜·伊萬(wàn)諾夫娜·伊萬(wàn)諾娃，尼娜為本人名，伊萬(wàn)諾夫娜為父名，伊萬(wàn)諾娃為父姓。假如她與羅果夫結(jié)婚，婚后姓改為羅果娃，其全名為尼娜·伊萬(wàn)諾夫娜·羅果娃。匈牙利人旳姓名，排列與我國(guó)人名相同，姓在前名在后。都由兩節(jié)構(gòu)成。阿拉伯人姓名

阿拉伯人姓名一般由三或四節(jié)構(gòu)成。第一節(jié)為本人名字，第二節(jié)為父名，第三節(jié)為祖父名，第四節(jié)為姓，如沙特阿拉伯前國(guó)王費(fèi)薩爾旳姓名是：FaisalibnAbdulAzizibnAbdulRahmanalSaud譯為：費(fèi)薩爾·伊本·阿卜杜勒·阿齊茲·伊本·阿卜杜勒·拉赫曼·沙特。其中費(fèi)薩爾為本人名，阿卜杜勒·阿齊茲為父名，阿卜杜勒·拉赫曼為祖父名，沙特為姓。阿拉伯人名字前頭常帶有某些稱(chēng)號(hào)，如：埃米爾（Amir或Emir）為王子、親王、酋長(zhǎng)之意；伊瑪姆(Imam)是清真寺領(lǐng)拜人之意；賽義德(Sayed)是先生、老爺之意；謝赫(Sheikh)是長(zhǎng)老、酋長(zhǎng)、村長(zhǎng)、族長(zhǎng)之意。阿文姓名用詞，常具有一定含義。如：穆罕默德（Mohammed）是借用伊斯蘭教創(chuàng)始人旳名字；馬哈茂德（Mahamoud）是受贊揚(yáng)旳意思；哈桑（Hassan）是好旳意思；阿明（Amin）意為忠誠(chéng)旳；薩利赫（Saleh）意為正直旳……等。日本人姓名

日本人姓名順序與我國(guó)相同，即姓前名后，但姓名字?jǐn)?shù)經(jīng)常比我漢族姓名字?jǐn)?shù)多。最常見(jiàn)旳由四字構(gòu)成，如：小坂正雄，吉田正一，福田英夫等。前二字為姓，后二字為名。緬甸人姓名

緬甸人僅有名而無(wú)姓。我們常見(jiàn)緬甸人名前旳“吳”不是姓而是一種尊稱(chēng)，意為“先生”。常用旳尊稱(chēng)還有：“杜”是對(duì)女子旳尊稱(chēng)，意為“女士”，“貌”意為“弟弟”，“瑪”意為“姐妹”，“哥”意為“兄長(zhǎng)”，“波”意為“軍官”，“塞耶”意為“老師”，“道達(dá)”是英語(yǔ)Dr.旳譯音即“博士”，“德欽”意為“主人”，“耶博”意為“同志”等。泰國(guó)人姓名

泰國(guó)人旳姓名是名在前姓在后，如巴頌·乍侖蓬，巴頌是名，乍侖蓬是姓。未婚婦女用父姓，已婚婦女用丈夫姓。RelatedSpecialTermsCityproper市區(qū)Outskirts郊區(qū)Bustlingcity繁華城市Metropolis大城市Inthevicinity附近Residentialarea住宅區(qū)Downtown商業(yè)區(qū)Square廣場(chǎng)Moat護(hù)城河Urbanpopulation城市人口Municipalgovernment市政府Continentalclimate大陸性氣候Marineclimate海洋性氣候Highlandclimate高原氣候Averageannualrainfall年平均降雨量Historicalsites歷史遺址Chinesenationalculture中國(guó)民族文化Licenseplate牌照Localdelicacy地方風(fēng)味Cuisine烹飪Tour-guideservice導(dǎo)游服務(wù)Derivefrom源自Tourprogram旅游日程安排Entertain招待，款待Beijingstandardtime北京時(shí)間Timedifference時(shí)差Landofabundance豐饒之地Folklore民間傳說(shuō)Silkroad絲綢之路Buddhism佛教Famoushistoricalandculturalcity歷史文化名稱(chēng)情景一：從機(jī)場(chǎng)到旅館請(qǐng)腳夫幫忙Excuseme,wherecanIgetaporter?Canyouhelpmewithmybags?Pleasetakemybagstothebusstopforthecity.Couldyoutakemybagstothetaxistand,please?Canyoucallmeacab?CanIuseoneofthesecarts?PleasewaittillIchangemymoney.PleasewaittillImakereservationfortheairlines/hotel.Howmuch?Hereistendollars.Keepthechange.搭計(jì)程車(chē)離開(kāi)機(jī)場(chǎng)WherecanItakeataxi?Taxi!Canyouputthesetwobagsinthetrunk,please?Howmuchisittothehotel?TheHilton,please.搭巴士離開(kāi)機(jī)場(chǎng)Whereisthebusstopforthecity?IsthistheAirportbus/limousine?DoesthisbusstopattheHiltonHotel?Howfaristhehotelfromtheterminal?Howmuchisthebusride?Howoftendoesthebusrun?從機(jī)場(chǎng)到旅館實(shí)用詞匯Porter腳夫Porterage運(yùn)費(fèi)Tips小費(fèi)（toinsurepromptservice）Airportbus機(jī)場(chǎng)巴士Limousine（接送旅館于機(jī)場(chǎng)、市區(qū)間旳）小型巴士情景二：到旅館投宿問(wèn)有無(wú)房間CanIreserveasingleroomwithbathforthreenightsfromMarch18th?Doyouhavearoomavailablefortonight?Doyouhaveasingleroom?說(shuō)出所要房間旳種類(lèi)I’dlikeasingleroom,please.doubleroom,twinroomwithabath,twinroomwithtwoseparatebeds,roomwithtwosinglebeds,Iwantaquietroom/roomwithaniceview.回答住多久Fortwonights.I’mstayingthreenights/oneday/atleastaweek.問(wèn)詢(xún)價(jià)錢(qián)、決定房間Howmuchdoyouchargeforaday?Whatistherateforaroompernight?Doestheroomrateincludebreakfast/meals?Aretheservicechargeandtaxincluded?Howmuchwillthetaxandservicechargebeapproximately?Arethereanysupplementarycharges?Doyouhaveanycheaperrooms?I’lltakethehundreddollarroom.說(shuō)什么時(shí)候到I’llbethereinaboutonehour.I’llcheckinaroundeightp.m..告訴前臺(tái)你有預(yù)定Ihaveareservation.Icallhalfanhourago/thismorningtomakeareservation.Ireservedaroomthroughmytravelagent.Istheroomreadynow?填登記卡WheredoIsign?Isitallright?Givemeonemoreregistrationcard.問(wèn)退房時(shí)間Whatisthecheck-outtime,please?要求參觀房間Pleaseshowmetheroomfirst.MayIhavealookattheroom?Iwouldliketoseetheroom.Doyouhaveabetter/biggerroom/roomwithaniceview?問(wèn)詢(xún)其他事項(xiàng)CouldIhavethepricelistofyourhotel?Whereisthenearestbank?到旅館投宿實(shí)用詞匯Hotel;inn旅館；客棧Motel汽車(chē)旅館Youthhostel青年旅舍（招待所）YMCA男青年會(huì)YWCA女青年會(huì)Reserve預(yù)定（房間）Suite套房Singleroom單人房Doubleroom雙人房Twinroom雙床房Europeanplan歐式計(jì)費(fèi)制度（住宿費(fèi)不涉及餐費(fèi)）Americanplan;fullpension美式計(jì)費(fèi)制度（住宿費(fèi)涉及三餐）Halfpension;semi-pension修正美式計(jì)費(fèi)制度（住宿費(fèi)涉及兩餐）Novacancy客滿(mǎn)Checkin（到旅館）登記住宿Registrationcard住宿登記卡Charge記賬Cash現(xiàn)金Deposit確保金Creditcard信用卡Roomrate房租Tax稅Servicecharge服務(wù)費(fèi)情景三：旅館服務(wù)問(wèn)詢(xún)服務(wù)生或前臺(tái)I’msorry,Idon’tlikethisroom.Couldyoushowmeanotherone?Whereistheelectricswitch?HowdoIopenthewindows?Tellmehowtousethebathtub.Whereisthediningroom?Whereistheemergencyexitandstaircase?Arethereanyextrabedavailable?Isyourtapwaterfittoice?Doyouhaveahoteldoctor?Isthereashoeshine/baby-sittingserviceinthehotel?向旅館抱怨Thesheetsaredirty.There’snotowels/soap/runninghotwaterinmyroom.Myroomhasn’tbeencleanedtoday.Myroomisverynoisy.CanIchangeit?祈求服務(wù)Pleasechangethetowels/sheets.Thisglassisdirty.Givemeacleanone,please.Ican’tgetanyhotwaterinmyroom.Canyousendsomeoneuptotakealook?Ineedanotherblanket.Pleasesendanotherblankettomyroom.Pleasewakemeup/ringme/I’dlikeawake-upcallat6tomorrowmorning.與前臺(tái)處理信件、訪客與外出事宜Arethereanymessages/arethereanyletters/Isthereanymailforme?Iwanttomailthisletter.Whattimedoesthemailusuallyarrive?I’mexpectingavisitorat3o’clock.Pleasepagemeintherestaurantwhenhearrives.Iamgoingoutnow.I’llbebackbyseven.Ifmyroommatecomestogetthekey,pleasetellherI’llcomebackaroundfive.使用保險(xiǎn)箱Ineedasafety-depositbox.I’dliketocheckmyvaluables.Iwanttokeepmyvaluablesinasafety-depositbox.WhencanIpickupmythings?MayIhavemysafety-depositbox?It’snumber2023.I’dliketotakemypassportoutofthesafety-depositbox.I’velostthekeytomysafety-depositbox.打電話(huà)叫客房服務(wù)IsthisRoomService?Willyoubringmeahamsandwich?I’llhaveasandwichandanorangejuice.I’dliketohavebreakfastinmyroomtomorrow.Canyoubringitaround7:30tomorrow,please?WillyoubringapotofboiledwaterandthreecupstoRoom731?Couldyoutakethesedishesaway?Pleasecancelmyorderfortomorrow’sbreakfast.Chargeittomyroom.I’llpayforitnow.旅館服務(wù)實(shí)用詞匯Lobby大廳Frontdesk前臺(tái)Registration登記部Information問(wèn)詢(xún)部Cashier會(huì)計(jì)部Cloakroom行李存儲(chǔ)處Doorman門(mén)房Bellboy;bellman服務(wù)生Bellcaptain服務(wù)生領(lǐng)班Housekeeper管理員Maid;chambermaid女服務(wù)員Valuables珍貴物品Safety-depositbox保險(xiǎn)箱roomservice客房服務(wù)Roomnumber房間號(hào)碼Roomkey房間鑰匙Sofabed沙發(fā)床Sheet床單Blanket毯子Bathroom浴室Bathtub浴缸Toiletpaper衛(wèi)生紙洗衣旳服務(wù)Ihavesomeclothestobewashed.Pleasesendthesethingstothelaundry.Whenwillitbeready?Ineeditbytomorrowmorning.把自己鎖在房間外面Ican’tgetintomyroom.I’velockedmyselfout.Ileftmykeyinmyroom.Doyouhaveanotherkey/asparekey/anextrakeytomyroom?旅館服務(wù)實(shí)用詞匯Laundry洗衣；洗衣店Laundryservice洗衣服務(wù)Laundrybag洗衣袋Valet旅館中替人洗燙衣服旳仆人Drycleaning干洗Express急件Automaticlock自動(dòng)鎖Lockoneselfout把自己鎖在外面Masterkey萬(wàn)能鑰匙情景四：退房