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PAGE
PAGE
4
Date:
Jun.19th2009
Location:
C.O.S.center,Shanghai
MeetingMinutes:
TerryZhou
ChinaSouthRiskPrevention
MeetingMinutes
Participants:
StephaneNith
TigerShi
AndyYu
ArthurGao
StevenFeng
JasonTang
StoneXu
ClarkHe
SamuelHuang
TerryZhou
Invitee:
TonyMa
Subjects
Responsible
&DueDate
1.ReviewLastMeetingMinutes
1.1MarchLethalPointsFlashChecking
MoststoreshavefinishedremodelingthedefectsfoundinMarchFlashChecking,except:
Push-lockissueofWXYLStorehasnotbeensolvedduetosuppliermissing.
ProtectiveNetissueofGZWGStoreunsolvedduetolandlord’sdisagreement.
JasonTANGshouldsendnotestoRachelZHUandcopytoMr.StephaneNITHtosolvethepush-lockissue.
StevenFENGshouldgotolocallawyertosolvetheautowalkprotectionnetissue.
1.2LossWorkShop
1.2.1Top200HighRiskItemsControlProjectImplementationStatus
AllStoresinShanghai,GuangzhouandShenzhenhavestartedTop200implementation.
ForSuzhou,Wuxi,Nanjing,HefeiandZhejiangFujianRegionhavelaunchedwithonetrialstoreineachcity.
1.2.2GarbageRoomChipboardSlot
StoneXUwillprepareaPPTpresentationforgarbageroomchipboardslotstandardasbestpracticeandsendtoallRPSforreference.
1.3LargeScalePromotionSafetyManagement
AllRPSmustsendofficialemailtorelativecommercialdivisionstomakesurelargescalepromotioninformationwillbeeasilynotified.
1.4EPSQualityImplementation
AllRPShavefinishedcheckingEPSQualityexceptJasonTANGwhostillhasonemorestoretoconfirm.
AllRPSshouldstamponstoreEPSmanualafterconfirmation.
Mr.StephaneNITHre-emphasizedthatEPSQualityofallstoremustbeconfirmedbyRPShimselfbeforeJuly10th.
1.6RPSOrganizerBook
MostRPSdoesnotproperlyhavetheorganizerbookreadyyet.
StevenFENGwillre-sendhisformattoallRPS.
JasonTANG
StevenFENG
Immediately
AllRPS
StoneXU
AllRPS
Immediately
AllRPS
BeforeJuly10th
StevenFENG
Immediately
AllRPS
AllRPS
Immediately
AllRPS
BeforeJuly15th
StoneXU&
ClarkHE
July30th
AllRPS
BeforeJune30th
StoneXUbeforeJune30th.
ClarkHE
BeforeJuly30th
TonyMA&allRPS
AllRPS
July2009
AllRPS&RPM
TonyMA&allRPS
BeforeJune30th
TonyMA
July3rd
StevenFENG
BeforeJuly15th
ClarkHE
BeforeJuly15th
AllRPS
Immediately
ClarkHE
Immediately
StoneXU
BeforeJuly15th
AllRPS
BeforeJune25th
SnowWANG&allRPS
BeforeJuly30th.
AllRPS
BeforeendofAugust2009
AllRPS
AllRPS
Immediately
AllRPS
WithinJulyandAugust
AllRPSandStoreBOM
Immediately
AllRPS
Immediately
5.Management
5.1MayDashboardAnalysis
AnalyzingChinaEast&SouthRiskPreventionMayDashboardscore.
EPSMissingrateinmoststoresareabovequalified.
Buttherearestill2unacceptableEPSmissingrateinJiangsu:
SZEC15%MissingRate.
WXBL29%MissingRate.
Closingrateandby-passtimesunacceptablesituation:
SHGB:23%Closingrate
SHBS:32by-passtimes
NightAlarms
7storesstillhavealarmtimesmorethan10:
2storesinShanghaiRegion1(SHWN,SHBS)
1storeinShanghaiRegion2(SHNF)
2storesinZJ&FJRegion(FZBL,XMMF)
1storeinJiangsuRegion(WXBL)
1storeinAnhuiRegion(MHFCJ)
AllRPSshouldcheckthestorewithunacceptabledashboardscoresbyhimselftofindthefact.AllRPSshouldfeedbacktheexplanationandactionplanaimingattheselowscorestoMr.StephaneNITHbeforeJune29th.
5.2StoreIndicatorsFollow-upBoardIntroduction
JasonTANGwillpreparethePPTpresentationtosharethestoredashboardasabestpractice.
AllRPSshouldgivesuggestionandfeedbackrevisedversiontoJasonandMr.StephaneNITH.
5.3LogBookandBriefingBook
DuringrecentstorevisitpaidbyMr.PatrickDUPARTandMr.StephaneNITH’s,muchlowqualityusingsituationoflogbookandbriefingbookwerefound.
StevenFENGwillstandardizethelogbookandbriefingbookformatandsendtoallRPSbeforeJune23rd.
5.4StoreVisitReportFormat
AllRPSshouldstandardizetheformatoftheirstorevisitreportinordertofollowtheproceduresentbyMr.StephaneNITHonJune2nd.
Suchas:
Defectdescriptionwithcorrespondingpictures
Action/Remodelingresultwithcorrespondingpictures.
EntirereportinbothChineseandEnglish
5.5StoreRPMManagementBookFormat
ClarkHEwillsendstoreRPMmanagementbooksampleversiontoallRPS.
AllRPSshouldgivesuggestionandhaveitrevised,feedbacktoClarkHEandMr.StephaneNITHbeforeJune30th.
5.6RPSEMSstatusanalysis
DuringthetrialperiodofRPS’EMS,wefoundsomeproblemwithRPS’storevisitperiodandfrequency.
AndyYUwillcentralizetheEMSdatauploadingproblemsfromallRPSandcommunicatewithRachelZHUforthesolution.
AllRPS
BeforeJune29th
JasonTANG&allRPS
BeforeJune30th
StevenFENG
BeforeJune23rd
AllRPS
Immediately
ClarkHE&allRPS
BeforeJune30th
AndyYU&allRPS
BeforeJuly15th
6.Miscellaneous
6.1BestPractice
AllthebestpracticesendtoDeniseHEareveryimportantwayofsharingourworkingexperience.AllRPSshouldsendthebestpracticeofyourregiontoDeniseHEandalltheotherRPSbeforeJune30th,copytoMr.StephaneNITHandtoSnowWANGforstatistics.
SnowWANGwillmakestatisticsonhowmuchbestpracticefrome
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