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Redesign
EnterpriseArchitecture
to
SupportDistributed
Decision
Makingand
Digital
Product
StrategyA
roadmap
for
enterprise
architecture
leaders?2023
Gartner,Inc.
and/orits
a?iliates.
Allrightsreserved.
CM_GTS_2462951Is
your
enterprise
architecture
teambuilt
to
support
a
distributed,EA
Practices
Are
Responding
to
Changeproduct-led,
digital
enterprise?Inthecurrent
landscape,wheredistributedanddecentralizeddecisionmakinghasbecomethenorm,organizationsare
activelypursuinggreater
agility,resilienceandgrowth.Giventheeconomicchallenges,rapidtransformationsandtalentscarcity,
enterprisearchitecture
(EA)receivesaclearmessage:CauseE?ectE?ectE?ectVolatilityTo
thrive
in
a
project-
and
product-oriented
digital
enterprise,
EA
leadersmust
reassess
their
value
proposition
and
redesign
their
activities,management
approaches
and
sta?ing
strategies.UncertaintyComplexityAmbiguityContinuousbusinessandoperatingmodelchangeEApracticeschangetomeetvariabledemandEAteamstructurechangestoprovideflexibilityHowever,
the
challenge
is
twofold.EA
leaders
must
understand
andsupport
thearchitecture
needsof
diverseandrapidlymovingproductteams.Theyrequiremore
flexibleEA
servicesandoperatingmodelsto
supportthevariableandvarieddemandsof
thedigitalenterprise.EA,
asadiscipline,isundergoingsignificantchanges.Therefore,
leadersmustprioritize
thedevelopmentof
high-priorityarchitecture
skillsandcompetenciesto
keepupwith
thepaceof
change.Source:GartnerGartnerforEnterpriseArchitectureLeadersFollowUsonLinkedInBecome
aClientRoadmapforEnterpriseArchitectureLeaders2How
do
you
revitalize
EA’s
valueproposition
and
guide
digitaltransformation?5
Steps
to
Create
a
Flexible
EA
Team
StructureIt
is
essential
to
reevaluate
and
redefine
the
value
proposition
and
purposeof
the
EA
function.
This
involves
enabling
distributed
product
and
fusion
teams
tomake
well-informed
decisionsthat
align
with
architectural
principles.
Additionally,EA
must
orchestrate
shared
resources
to
facilitate
agile
and
resilient
business
andtechnology
transformations.BusinessCaseMakethe
businesscasefor
a
flexible
EAteam
structureBuild
a
portfolioof
servicesBenchManagementServiceO?eringTo
adapt
to
these
evolving
needs,
it
is
necessary
to
recalibrate
the
servicesand
operating
model
provided
by
EA
and
develop
creative
resourcemanagement
strategies,
including
the
provision
of
flexible
services
andoperating
models.
Thiscaninvolve
o?eringspecializedbusinessservicesthrough
mechanismslike
resourcebenchesto
meetdemandandexploringways
to
leveragedistributedarchitecture
talentpoolsmore
e?ectively.Flexible
EAConstruct
aresourcebench
sta?ing
planTeam
StructureAcquire
resourcebenchforecastingcompetenciesDemandManagementSta?ingPlanManage
and
monitortheresource
benchFurthermore,
EA
leaders
must
reassess
and
prioritize
the
skills
andcompetencies
required
for
e?ective
architecturalsupport
and
establish
initiativesto
upskill
and
cross-skill
their
existing
teams
to
meetthe
evolving
demandsof
theorganization.Source:GartnerGartnerforEnterpriseArchitectureLeadersFollowUsonLinkedInBecome
aClientRoadmapforEnterpriseArchitectureLeaders3Some
of
the
top
questions
of
the
recalibration
of
the
EAfunction
initiative
are:123How
do
you
defineanew
vision,charter
and
operating
model
for
EA?How
do
you
build
a
flexibleand
skilled
EAteam
to
supportdistributed
decision
making?How
do
you
engage
stakeholdersto
align
strategy
and
execution?The
4
stages
to
redesign
and
recalibrate
EATo
foster
sustainable
business
growth
and
enhance
resilience
in
today’s
volatile,
uncertain,
complexand
ambiguous
(VUCA)
world,
it
is
necessary
to
strategically
redefine
the
EAfunction.
This
involvesrepositioning
the
function’s
strategy,
operating
model,services,talent
and
stakeholder
relationshipsto
enable
a
responsive
digital
business
strategy.
The
aim
is
to
bridge
the
gap
between
strategyformulation
and
execution
across
distributed
stakeholders
and
fusion
teams.
Additionally,
the
EAfunction
must
provide
architectural
guardrails
to
mitigate
critical
business
and
operational
risks.Redesign
the
EnterpriseArchitecture
RoleModernize
and
ImproveEnterprise
Architecture
SkillsCultivate
StakeholderRelationshipsArticulate
EnterpriseArchitecture
ValueGartnerforEnterpriseArchitectureLeadersFollowUsonLinkedInBecome
aClientRoadmapforEnterpriseArchitectureLeaders4Redesign
the
EnterpriseArchitecture
RoleModernize
and
ImproveEnterprise
Architecture
SkillsCultivate
StakeholderRelationshipsArticulate
EnterpriseArchitecture
ValueRedesign
the
enterprise
architecture
roleCraftanEA
modelresponsiveto
businesspriorities.Actionsto
take:Sampleof
associatedGartnerresources?
Research:5Stepsto
Create
aFlexibleTeamStructure
ThatEnablesEnterpriseArchitectureValue
DeliveryDefineEA
valueproposition,operatingmodelandsta?ingto
supportdistributed,product-orienteddigitalbusiness.Reprioritize
EA
e?ortaroundaportfolioof
servicesandaflexibleEA
team
resourcingmodel.Definehowbusinessarchitects,productandsolutionarchitects,andplatformarchitects
fitwithinthismodel.?
Expertinquiry:Engagewith
anexpertto
discusshowto
buildaportfolioof
EA
services?
Phoneconsultation:
Draftanactionplanandagreementonnextsteps?
Tool:
UseGartner’sITScorefor
EnterpriseArchitecture
Tool
to
assesskey
strengthsandweaknessesGartnerforEnterpriseArchitectureLeadersFollowUsonLinkedInBecome
aClientRoadmapforEnterpriseArchitectureLeaders5Redesign
the
EnterpriseArchitecture
RoleModernize
and
ImproveEnterprise
Architecture
SkillsCultivate
StakeholderRelationshipsArticulate
EnterpriseArchitecture
ValueModernize
and
improve
enterprise
architecture
skillsAttract,retain
anddevelop
aworld-classEA
team.Actionsto
take:Sampleof
associatedGartnerresources?
Research:7Causesof
Strategy
ExecutionFailureandHowto
Prevent
ThemReevaluate
EA
rolesto
allowenterprisearchitects
to
shapestrategy,
guidedistributedteamsandmodernizethedigitalfoundations.Improve
andmodernizeEAskillsto
helporchestrateresourcesandfoster
nimbleandresilientchangebyUnderstandtheright
mixof
skills,competenciesandbehaviorsto
buildane?ectiveEA
function.?
Expertinquiry:Speakwith
anexpertto
understandhowto
buildtheEA
talentstrategy?
Phoneconsultation:Review
business,product,solutionandplatformarchitect
jobdescriptionsdistributedproductteams.?
Tool:
Leverage
CompetencyModelfor
EnterpriseArchitecture
Talent
ManagementGartnerforEnterpriseArchitectureLeadersFollowUsonLinkedInBecome
aClientRoadmapforEnterpriseArchitectureLeaders6Redesign
the
EnterpriseArchitecture
RoleModernize
and
ImproveEnterprise
Architecture
SkillsCultivate
StakeholderRelationshipsArticulate
EnterpriseArchitecture
ValueCultivate
stakeholder
relationshipsFrom
businessleadersto
distributed
deliverypartnersActionsto
take:Sampleof
associatedGartnerresources?
Research:3Top
Practicesfor
EnterpriseArchitectsto
EngageBusinessExecutivesCommunicate
with
andpersuadediverse
audiencesandenablee?ectiveCraft
engagementmethodsforEA
to
useto
guideandenabledistributed
stakeholders.Definestakeholder?
Expert
inquiry:
Discuss
what
stakeholderrelationships
areneeded
for
an
e?ectiveEA
functionrelationships
andengagementmethodsfor
business,solutionandplatform
architects.architectural
collaboration.?
Tool:
IgnitionGuideto
BuildingArchitectureCommunitiesof
PracticeGartnerforEnterpriseArchitectureLeadersFollowUsonLinkedInBecome
aClientRoadmapforEnterpriseArchitectureLeaders7Redesign
the
EnterpriseArchitecture
RoleModernize
and
ImproveEnterprise
Architecture
SkillsCultivate
StakeholderRelationshipsArticulate
EnterpriseArchitecture
ValueArticulate
enterprise
architecture
valueBuildandmarket
asetof
EA
services.Actionsto
take:Sampleof
associatedGartnerresources?
Research:Customize
EA
Metricsto
CaptureandCommunicatetheValue
of
EABuildandmarket
a
setof
EA
servicesthat
helpsstakeholders
deliver
againstthoseoutcomes.Develop
outcome-basednarratives,
metrics
andscorecards
focused
ontargetaudienceneeds.Buildan
EA
brand
positioningto
bestcommunicate
EAbusinessvalue.?
Expertinquiry:Identifykey
internal
stakeholderpersonasandinternal
customers?
Tool:
IgnitionGuideto
Creating
aMarketing
Planfor
Enterprise
ArchitectureGartnerforEnterpriseArchitectureLeadersFollowUsonLinkedInBecome
aClientRoadmapforEnterpriseArchitectureLeaders8Who
needs
to
be
involved?Themostsuccessfulcompaniesestablishcross-functionalteamsfor
theirmodernizationinitiatives.We
have
outlinedtherecommendedfunctionsto
involve
andtheirrolesto
ensurethebestsuccessinhittingthemilestones.CIOThe
CIO
createsa
collaborative
workingstructure
withthe
CEA,
withclear
responsibilities
foreach
role
toachieve
the
goal
ofoperationalizing
the
EA
activitiesacross
the
organization.Application
leadersData
and
analytics
leadersInfrastructure
and
operationsleadersSecurity
and
risk
managementleadersApplicationdevelopmentandintegrationteamsrelyonEA
to
defineandcommunicatecommonstandardsandpoliciesandprovideguidelinesto
drivedistributeddecisionmaking.EA
teamsworkwithdataandanalyticsleadersto
ensurethatdataandinformationarerelevant,accessibleandconsumableby
architects,developersandengineersacrosstheenterprise.EA
leaders
influence
anddrivetechnological
planning,
and
platformarchitects
mustworkwith
infrastructureand
operations
leaders
to
design
thedigital
foundations.Security,
risk
and
compliance
concernsare
pervasive.
EA
and
security
leadersmust
collaborate
to
protect
key
assetswithout
sacrificingusability.GartnerforEnterpriseArchitectureLeadersFollowUsonLinkedInBecome
aClientRoadmapforEnterpriseArchitectureLeaders9Client
success
story:How
Gartner
Helped
Establish
Capability-Based
Investment
PlanningMission-critical
priorityHow
Gartner
helpedMission
accomplishedGartnerexpertsandadvisorshave
had450+
distinctinteractions
with
GartnerclientsbetweenJune2022andMay
2023regarding
thevaluepropositionof
EA
inafederated,
distributedordemocratizedenterprise,supportedby
avarietyof
clientcasestudiesconsolidatedthrough
Gartnerresearchers.Gartnerexpertsandadvisorswere
criticalinproviding
strategic
inputto
clientsGartnerexpertsandadvisorswereableto
unearthabestpracticefromamanufacturingclientfor
investmentprioritizationbasedonbusinessarchitecture
deliverables.linkingbusinessandITcapabilitiestobusinessoutcomesandkey
results,whichinformedinvestmentplanninganddecisionprioritization.Gartnerhelpedmake
strategicexecutionquickerandmore
e?icient.Thisbestpracticehasbeenableto
helpclientsacrosseveryindustryinmany
ways,including:?
Identify,
evaluate
andprioritizeopportunitiesby
value,complexityandtime.?
Alignitsfive-yeartechnologyroadmapto
itsbusinessstrategy
andbusinesscapabilities.?
Improve
theROIandbusinessvaluefor
ITinvestments.GartnerforEnterpriseArchitectureLeadersFollowUsonLinkedInBecome
aClientRoadmapforEnterpriseArchitectureLeaders
10Actionable,
objective
insightPosition
your
organization
for
succe
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