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檢測要求熟練掌握國際商務(wù)談判專業(yè)知識熟練運用國際商務(wù)談判策略與技巧檢測內(nèi)容:
(1)ProfessionalKnowledgeQuiz(2)FreeTalkWhatshouldwedotoensureasuccessfulinternationalbusinessnegotiation?評分標(biāo)準(zhǔn)準(zhǔn)確掌握國際商務(wù)談判專業(yè)知識20熟練掌握國際商務(wù)談判策略技巧20熟練運用專業(yè)知識與技能自由陳述20熟練運用英語表述專業(yè)知識與技能20熟練運用英語自由陳述談判專題20FreeTalking:
Whatshouldwedotoensureasuccessfulinternationalbusinessnegotiation?檢測內(nèi)容1:Whydowenegotiate?Negotiationisacommon_activity__thatmostpeopleprobablydoitatsomepointeveryday.Negotiationisnotonlycommonbutalsoessentialfordealingwithmanyorganizational_problems__.檢測內(nèi)容2:Whatissuccessfulnegotiation?Theoutcomeofnegotiationisaresultofmutual_giving_and_taking__.Onesidedconcessionorcompromisecannotbecalledasuccessfulnegotiation.2.Negotiationshappenduetotheexistenceof_conflict__,however,nonegotiationscanproceedsmoothly順利進行andcometoasatisfactorysolutionwithout_collaboration合作___betweentheparticipants.檢測內(nèi)容3:CONFLICTS1.Contradictions矛盾andinterests__利益coexist共存的_.Ifthereareonlycontradictionsandnosharingofcommoninterests,negotiationsbecomegroundless無理由的andunnecessary.2.Twopartiesinaconflictwillnaturallyfightforeachother’sowninterestsandmakeeveryefforttogain_more___
fromtheotherside,asaresultitwill_reduce__
gainofinterestsexpectedinitially.檢測內(nèi)容4:STAKESThenegotiatorswillhavetodecide_howmuchof_
theymaygainiftheychooseoptionAinsteadofoptionB.Negotiatorswillhavetocompareand_balance_
therelationbetweenthecurrentinterestsandlongterminterestsorunderlying潛在的desiresinordertomakedecisionon_satisfactory__
longterminterestsatthecostofcurrentinterests.檢測內(nèi)容5:GuidingrulesNegotiationisa__voluntary_____activityinthesensethateitherpartycanbreakawayfromorrefusetoenterintodiscussionatanytime.(2)Negotiationdoesnothavetobeaverbal言語的tug拉力,斗爭ofwartobe____successful_______.Notallsituations__warrant保證,授權(quán)_____‘negotiationtreatment’.檢測內(nèi)容6:GuidingrulesSuccessfulnegotiationinvolvestheability
toa.determinethroughobservationandanalysisthebestmeansof__persuasion_______.b.putthatpersuasiveapproachintothewayinto___practice____attheappropriatetime.檢測內(nèi)容7:CredibilityfirstBasicmeaning(1)_Understanding________derivesfromcredibilityandtrustworthiness.(2)Credibilityenhances_trustworthiness
_.(3)Beawareofthelevelofcounterparty’s___credibility______.檢測內(nèi)容8:Mutualreciprocity
&benefits(1)Anegotiationusuallystartsbecauseatleastoneofthepartieswantstochangethestatusquoandbelievesthatamutuallysatisfactory_agreement_
ispossible.(2)Asuccessfuloutcomeinnegotiationisnotalwayswinningatanycostoreven‘winning’,butgettingwhatbothsides___want_____.檢測內(nèi)容9:Maximizingcommonalities&minimizingdifferences(1)Theexistenceoftwopartieswhoshareanimportantobjective有一個重要的目的buthavesomesignificant__
differences___.(2)Theoutcomeofthenegotiatingconferencemaybea__compromise__satisfactorytobothsides,astandofforastandoffwithan__agreement_totryagainatalatertime.檢測內(nèi)容10:Creatingaright
negotiationatmosphere(1)__High-spirit____atmospherepositive&enthusiastic,optimisticaboutprospect,generatepleasantelements.(2)__Low-spirit___atmosphereserious,depressinganddowncast,indifferentattitudewithunpleasantfactor.(3)_Natural_____atmospherenaturalandsteadymood,havepeachofmind.
檢測內(nèi)容11:Openingstrategies(1)__Resonant_共鳴_____openingfriendly,harmonious,worktogether(2)__Frank__坦誠____openingfrankly,makeabreakthrough(3)___Evasive_逃避___openingreserved,avoid/reserveinformation,drivingadvancetodirectionwedesire.檢測內(nèi)容12:Openingstrategies(4)___Nitpicking_挑剔____atmosphereblame,createtension,confuse,suppress&forcethemtomakeconcession(5)__Offensive__進攻____openingattack,firmattitudewithcounterpartcompetitive,nervousandtense
檢測內(nèi)容13:PreparingfornegotiationSettingbargaining__objectives__Assessingtheotherside’s_case__Assessingrelativestrengths_and_weakness__檢測內(nèi)容14:
HowtoplannegotiationToplanyournegotiation,youmayhavetomake_assumptions___abouttheotherside’slikelyreactionstoyourdemands.對方對于你的要求的可能反應(yīng)。Keystages:Trytoestablishwhattheotherpart’s__claims__areandwhattheyareseekingto_achieve___檢測內(nèi)容15:
Howtoplannegotiation(1)Probewhetherspecific__problems__or__concerns__liebehindtheirquestionsorclaims(2)Exchange_factual___datainadvanceofnegotiations(3)Considerwhat_facts_andarguments_
theotherpartyislikelytouseinsupportoftheirclaim檢測內(nèi)容16:NegotiationapproachThecollaborator’sapproachtoconflictistomanageitby_maintaining__interpersonal人與人之間的;人際的relationshipsand_ensuring___thatbothpartiestotheconflictachievetheirpersonalgoals.Comprisingapproachassumesthatawin-winsolutionisnot_possible___.
檢測內(nèi)容17:Negotiationapproach
Theaccommodator’s調(diào)解人approachtoconflictinvolves_maintaining_theinterpersonalrelationshipatallcost.Controllingapproachviewedconflictasawinorloseposition,with__winning__somehowequatedwithstatusandcompetence在某種程度上等同于地位和能力.avoider’sstanceistoleave-lose逃避者的立場是離開放棄,allowingtheotherpartytowin__.檢測內(nèi)容18:Whydodeadlocksarise?--Bothpartieshavewidely_divergent發(fā)散的有分歧的___objectives--Onepartymistakesfirmnessforrigidity堅硬;嚴(yán)格;剛直;死板andwillnotmake__concessions________eventokeepthenegotiationalive.--Asadeliberatetactic手段;策略;戰(zhàn)術(shù);戰(zhàn)略;duringanegotiationto_force____theotherpartytoreconsider重新考慮itspositionandmakeconcessions檢測內(nèi)容19:Suggestionsforbreakingdeadlocks--Gobacktoinformationgatheringandbuildingunderstandingtogenerate形成,造成___additional_____options--Trytodiscoverthe___barriers_____toeffectivenegotiating--Agreenotto__agree___forthetimebeing檢測內(nèi)容20:Suggestionsforbreakingdeadlocks僵局;停頓--Informtheotherpartyofthe__consequences______offailuretoreachanegotiatedsolution--Seeiftheotherpartyiswillingtotryoutoneoftheproposed___solutions_______foraperiodoftime--Callinan___outside_______partytoactasaconciliator安撫者,勸慰者,amediator調(diào)解人;傳遞者;中介物oranarbitrator檢測內(nèi)容21:Languageskillsofstatementandrefutation--Neveraccepta____first_____proposal--Talk_lessnotmore_.Listen.Ask
questions.--Alwaysrememberyourbasic__interests_--Useadjournments休會;延期;休會期;休庭期tokeep___control_____overyourteamanddiscussions--Trybargainingby__objectives___:setyourselfaclear,specificandrealisticgoalbeforeenteringameeting檢測內(nèi)容22:Languageskillsofstatementandrefutation駁斥--Summarize總結(jié),概述___regularly____--Donotuse__weak_____language,suchas“Wehope”,“welike”and“weprefer”--Avoid___emotional_____outbursts,blaming,personalattacks,sarcasm,爆發(fā),譴責(zé)、人身攻擊、諷刺point-scoring得分點,interrupting中斷andbeing“tooclever”--Alwaysrememberyourbasic_interests.檢測內(nèi)容23:ProceduresofnegotiationDetermine做出決定_interests_andissues;Designandoffer_options__
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