《新視野商務英語視聽說》unit 3 On the Phone第三單元

《新視野商務英語視聽說》unit3OnthePhone第三單元UNIT3OnthephoneUNIT3OnthephonePartIWarmupPartIIListeningpracticePartIIISituationalimitationPartIVSpeakingpracticePartVTeacherevaluation

Aftercompletingthislesson,studentsshouldbeableto:

--answerthephone;asktobeconnected;connectacaller;leavemessages;dealwithproblemsbytelephone.LearningObjectives1.Brainstorm2.SumupPartIWarmup▲Howdoyoumakeaphonecall?

▲Whatexpressionswouldyouliketousewhenringing?

▲Howtoanswerandspeakonthephone

PartIIListeningpracticeTask1Task2Languagepoints

PracticalListening

Followuppractice

Step1Step2Step3

Workinpairs.Thesearetwelvetelephonetips.Choosethecorrectwordsfromthelisttofillintheblanks.Key:advance;documents;

Schedule;

distractions;

pretend;

interrupting;clearly;

argue;

polite;

lengthy

misunderstood;

hear

PartⅠWarm-upPartII.ListeningpracticeTask1:TranslatetheChinesesentencesintoEnglishfirst.Thenlistentothedialogueandcheckyourtranslations.(1)Pleaseputmethroughtoextension586.(2)Holdon,please.(3)I’dliketospeaktoMr.Li,please.(4)Who’scalling,please?PartⅡListeningPracticeTask2NewWordsandExpressions:Singapore新加坡

atthemoment目前

leavefor前往

expect預期

check核實PartⅡListeningPracticeTask2

1.begfdac2.(1)Singapore(2)Hehasjustleftforaworkshop.(3)Inhalfanhour.

PartⅡListeningPracticeOralpracticeWorkinpairstomakedialoguesaboutcalling.Howtoanswerandspeakonthephone(1)AnsweringthephoneAskingforsomeonePuttingsomeoneonholdThepersonwantedisnotavailableRingoffPartⅢLanguageFocusAFollow-upPracticeⅢ-1Listentothefollowingshortconversationstwiceandfillintheblankswiththewordsyouhear.word,Hangoffice,Toyout,backextension,off,lineFollow-upPracticeⅢ-1Alice:Excuseme,sir,areyouMr.Hayes?Bill:Yes,I’mBillHayes.Alice:AreyoutheGeneralManageroftheBeautifyCosmeticCorporationinAmerican?Bill:Yes,exactly.Alice:Hodoyoudo,Mr.Hayes?I’mAliceWang,ManagerofHumanResourcesattheBeijingSanmeiFactory.I’mhereespeciallytomeetyou.Bill:Howdoyoudo,MissWang?It’sverykindofyoutocomeallthewaytomeetme.Alice:Mypleasure.To:

Date:29thJanuaryTime:10:00a.m.MessageFrom:Company:Telephone:Message:Takenby:Follow-upPracticeⅢ-2To:LouisePaulsonDate:29thJanuaryTime:10:00a.m.MessageFrom:PaulJacksonCompany:GrandioseTelephone:979-326-8965Message:Rightbacktotalkabouttheorder;it’surgentTakenby:RoyFollow-upPracticeⅢ-2NoteAtelephonenumberinUS610--928—8966Ifyouarecallingfromabroad,youmustaddtheinternationaltelephonecodeforthecountry.China’sinternationaltelephonecodeis0086,andthatofUSAis001.statenumbertownnumberlocaltelephonenumberNoteHowtomakeaninternationalphonecall用座機：00+國家代碼+區(qū)號+號碼（或+手機號碼）

00441337123456long-distancecallfromoutsideUK

中國：86；美國：1；英國：44；泰國：66用手機：主叫國際字冠+被叫國家代碼+被叫號碼

001976-325-1000(ChinatoUSA)中國：00；美國：011；英國：010Doyouhaveanyfriendsorrelativesabroad?Doyouoftencallthem?

IfyouhaveafriendwholivesinLondonandhishomephonenumberis02074666889,howwouldyoumakeaphonecalltohim?

DiscussScene1Calloneofyourclassmatesandaskhimorhertobringyouadictionarytomorrowmorning.

Scene2Supposeyoucan’tcontactthepersonyouwantandaskherroommatetotakeamessage.OralPracticeMethod:Workingroupsandtotrytomakeadialogueaboutcalling.NewWordsandExpressions:connect接通haveawordwith與…商談onbusiness出差assemblycoffeetable組合咖啡桌quality質量negotiation協(xié)商strike罷工PartⅣVideo1

LeavingamessagePartⅣVideo1-Pre-viewingTo:

Date:29thJanuaryTime:10:00a.m.MessageFrom:Company:Telephone:Message:Takenby:1.FTFTTF2.Message1TellMr.Mattewsthatthey‘vejustreceivedthesleoftheassemblycoffeetableandarequitesatisfiedwithit.Message2They’requitehappywiththequalityandthedesignofthetable,butthepriceistoohigh,theyneedanegotiationonit.Message3InformMr.Schulzwon’tarriveatourcompanythatearlythisSaturdaybecauseoftherailstike.PartⅣVideo1-Viewing答案1.Readthefollowinginstructionsabouthowtoleaveamessage.a.introductionb.statethetimeofdayandyourreasonforcallingc.makearequestd.leaveyourtelephonenumbere.finish

2.Workinpairs.Usethefollowinginformationtomakeaphonedialoguewithyourpartner.PartⅣVideo1Post-viewingHowtoanswerandspeakonthephone(2)ProblemsReasonsforcallingRequestingPartⅤLanguageFocusBFollow-upPracticeⅤ-11.NumbersNames(1)875-9368(4)Bartholomew(2)305-636-8430(5)Holt&Frier(3)5312/A12(6)DINER2.(1)whowouldyouliketospeakto(2)Whatnumberdidyouwant(3)you’vegotthewrongnumber(4)sorrytohavedisturbedyoudial撥Directory姓名地址簿placeanorder下訂單sofar迄今為止rushorder急活Cellphone手機Part