中考英語(yǔ)作文復(fù)習(xí)背誦素材（模板、素材、分類題型）-投訴信

投訴信

必背模版

模板①

Dear

Iamwritingtocomplainabout...（交代具體的是由及其起因等）

Itrustyouwilltakemycomplaintsseriouslyand...（交代自己的要求）Ifitisnotproperlysettled,Iwouldask

youtogivebackmymoney,orIwouldcomplaintotheconcernedauthorities.

Yourssincerely,

…….（落款簽名）

模板②

Dear

IamwritingtoinformyouthatIfind...（所針對(duì)的物件等）unsatisfactory.....（簡(jiǎn)述事由及個(gè)人的要求等）

Ihopeyouattachimportancetothismatter,andhelpsettleitassoonaspossible.

Yourssincerely,

…（簽名）

必背素材

投贏通露后括以下幾個(gè)方面的內(nèi)容:說(shuō)明投訴的原因并表示遺憾；實(shí)事求是地闡述問(wèn)題發(fā)生的經(jīng)過(guò),

切記不要夸大其詞；指出問(wèn)題引起的后果；提出批評(píng)及處理的意見或敦促對(duì)方采取措施，或者提出所希望

的賠償以及補(bǔ)救方式。組織提綱時(shí)要遵循“三步走”的寫作規(guī)律：

第一段：表明來(lái)信所要投訴的問(wèn)題，盡可能做到客觀禮貌，給讀信人留下好印象。應(yīng)該記住讀信人不

一定就是錯(cuò)誤的責(zé)任人，他的合作對(duì)事情的最終圓滿解決有著非常重要的作用。

第二段：寫明投訴的原因、問(wèn)題的經(jīng)過(guò)及產(chǎn)生的后果。可以說(shuō)具體的理由，也可以說(shuō)問(wèn)題的具體體現(xiàn)

方式。

第三段：提出解決方案，不需展開。這段應(yīng)體現(xiàn)書信的禮貌原則，可以用類似“如果你能……，我將十

分感激”這樣的表達(dá)方式。還要注意做到公平、公正。

【常用句式】

1.Iamwritingtoplainabout...\Iamwritingtomakeaplaintabout...\Iamwritingtoexpressmydissatisfaction

about...

2.Thereissomethingwrongwith...Ibought.Foronething,.....;foranotherthing...

3.1canhardlybear\tolerate...anymore.

4.1hopeyoucanconsidermysuggestionsandimprovethesituation

5.1trustyouwilltakethismatterseriouslyandmakeanefforttopreventtherecurrenceofthiskind.

6.1wouldliketohavearefimd(退款)orareplacement(更換)assoonaspossible.

段尾常用語(yǔ)：

(l)Itwouldbehighlyappreciatedifyoucould...

(2)1believeyouwilltakemyplaintsseriouslyand...

(3)1hopeyouwillgivedueattentiontothismatter.

(4)1wouldliketogetthismattersettledbytheendofthismonth.

(5)1couldnotbemoresatisfiedifyoucankindly...

(6)1wouldappreciateitverymuchifyoucould...

押題范文

1.假定你是沈陽(yáng)市八年級(jí)學(xué)生李華，由于需要居家上網(wǎng)課。在Hi-locompany公司新購(gòu)買了一臺(tái)電腦,

但電池不經(jīng)用，上網(wǎng)也很慢，而且還總是故障頻出。打電話溝通卻沒(méi)有得到回復(fù)，你決定給Hi-locompany

商店的經(jīng)理寫一封投訴信，要求退貨、退款。

要求：1.詞數(shù)80左右；

2.可以適當(dāng)增加細(xì)節(jié)，以使行文連貫；

3,開頭和結(jié)尾已給出，不計(jì)入總詞數(shù)。

4thOctober,2022

Hi-locompany

DearSirorMadam,

Yours,

LiHua

【參考范文】

4thOctober,2022

Hi-locompany

DearSirorMadam,

IamLiHua,aGradeEightstudentfromShenyang.IboughtanewcomputerinyourcompanybecauseIneed

totakeonlineclassesathome.Iuseitforonlineclasseseveryday.ButIfoundsomeproblems.Thebatteryisdead,

theInternetisslowanditalwaysbreaksdown.Ithasseriouslyaffectedthequalityofmyonlinecourses.Icalled

youbutgotnoreply.IhopeIcanreturnittoyourshopandhavemymoneyback.

Iamlookingforwardtohearingfromyou.

Yours,

LiHua

2.假設(shè)你叫王平，一個(gè)月前在一家商店買了一部手機(jī)，但這部手機(jī)現(xiàn)在出現(xiàn)了很多問(wèn)題。請(qǐng)根據(jù)下表內(nèi)容,

用英文給商店寫一封不少于90詞的投訴信。開頭已經(jīng)給出，但不計(jì)入總詞數(shù)。

投訴項(xiàng)目問(wèn)題你的要求

期待能夠持續(xù)待機(jī)至少兩天，但現(xiàn)在不到一天就得充一次電(chargethe

電池

更換一部新手

phone)

機(jī)

內(nèi)存僅存放了大約六十張照片，手機(jī)卻經(jīng)常顯示內(nèi)存已滿

揚(yáng)聲器（speaker）打電話時(shí)根本聽不清楚對(duì)方講話

其他問(wèn)題時(shí)常死機(jī)

DearSir/Madam,

【參考范文】

DearSir/Madam,

Onemonthago,Iboughtamobilephonefromyourshop.HoweverFmnotsatisfiedwithitatall.

Firstofall,I'munhappywithitsbattery.Ihopeitcanlastforatleasttwodays,butnowIhavetochargethe

phonelessthanaday.Second,Istoreonlyaboutsixtyphotosinthephone,butitalwaysshowingthatitisfull.

Third,Ithinkthereissomethingwrongwiththespeakerofthephone.WhenIcallsomeone,Ican'thearhimorher

speakclearlyatall.Finally,itstopsworkingfromtimetotime.

SoIwouldlikeanewmobilephone.Tmlookingforwardtohearingfromyouassoonaspossible.

Yoursfaithfully,

WangPing

3.假如你是李濤，前天你收到了淘寶（Taobao）網(wǎng)上買的一件T恤，結(jié)果打開發(fā)現(xiàn)物品和你買的不對(duì)

稱?，F(xiàn)在你要向店主寫一份投訴信，根據(jù)表格內(nèi)容說(shuō)明情況，并要求給予調(diào)換。你的地址是杭州市解放路

118號(hào)，電詞數(shù)：80詞左右。

BoughtReceived

SizeML

ColorRedBlue

MaterialCottonDacron（滌綸）

Dearshopkeeper,

MynameisLiTao.

Yours,

LiTao

【參考范文】

Dearshopkeeper,

MynameisLiTao.IboughtaT-shirtinyourshopthedaybeforeyesterday,butIfoundtheT-shirtthatI

receivedwasnottheoneIbought.TheT-shirtthatIwantedwasred,butyousentmeablueone.Thesizeofthe

T-shirtIwantedwasM,buttheT-shirtIreceivedwasL.Whafsmore,thematerialoftheT-shirtwasdifferent,too.

IwantedacottononebutIreceivedadacronone.

IhopeyoucanexchangetheT-shirt.Myaddressis118JiefangRoad,Hangzhou,andmytelephonenumberis