大學英語六級(CET-6)12月模擬訓練高頻過關題7（無答案）

大學英語六級(CET-6)模擬訓練高頻過關題

COLLEGEENGLISHTEST

—BandSIX—

PartIWriting(30minutes)

Directions:Forthispart,youareallowed30minutestowriteashortessayoncreation.Youressayshouldinclude

theimportanceofcreationandmeasurestobetakentoencouragecreation.Youarerequiredtowriteatleast150

wordsbutnomorethan200words.

PartIIListeningComprehension(30minutes)

SectionA

Directions:Inthissection,youwillhearthreenewsreports.Attheendofeachnewsreport,youwillheartwoor

threequestions.DoththenewsreportandthequestionswillbespokenonlyonceAfteryouhearaquestion,you

mustchoosethebestanswerfromthefourchoicesmarkedA),B),C)andD).Thenmarkthecorrespondingletter

onAnswerSheet1withasinglelinethroughthecentre.

Questions1to4arebasedontheconversationyouhavejustheard.

1.A.Theywereproudoftheircuisine.B.Theywereparticularaboutfood.

C.Theywereallgoodatcooking.D.Theywerefondofbaconandeggs.

2.A.Hisparents.B.Hisfriends.

C.Hisparents'friends.D.Hisschoolmates.

3.A.Nooneofthegroupateit.B.Itwasalittleovercooked.

C.Koteawasservedwiththemeal.D.ItwastherealEnglishbreakfast.

4.A.Itwasfullofexcitement.B.Itwasratherdisappointing.

C.Itwasariskyexperience.D.Itwasreallyextraordinary.

Questions5to8arebasedontheconversationyouhavejustheard.

5.A.Thewoman'searningsovertheyears.B.Thekeytorunningashopatalowcost.

C.Thebusinesssuccessofthewoman'sshop.D.Thewoman'srelationshipwithothershops.

6.A.Keepdownitsexpenses.B.Expanditsbusinessscale.

C.Improveitscustomerservice.D.Upgradethegoodsitsells.

7.A.Theyareingreatdemand.

B.Theyaredeliveredfreeofcharge.

C.Theyarevery-popularwiththelocalresidents.

D.Theyaresoldatlowerpricesthaninothershops.

8.A.Tomaintainfriendlyrelationshipswithothershops.

B.Toavoidbeingputoutofbusinessincompetition.

C.Toattractmorecustomersintheneighborhood.

D.Tofollowthecustomofthelocalshopkeepers.

SectionB

Directions:Inthissection,youwillheartwopassages.Attheendofeachpassage,youwillhearthreeorfour

questions.Boththepassageandthequestionswillbespokenonlyonce.Afteryouhearaquestion,youmust

choosethebestanswerfromthefourchoicesmarkedA,B,CandD.Thenmarkthecorrespondingletteron

AnswerSheet1withasinglelinethroughthecentre.

Questions9to12arebasedonthepassageyouhavejustheard.

9.A.Theyareonthevergeofextinctionbecauseofpollution.

B.Theycarryplantseedsandspreadthemtofarawayplaces.

C.Theydeliverpollutantsfromtheoceantotheirnestingsites.

D.Theycanbeusedtodelivermessagesintimesofemergency.

10.A.TheyoriginatefromDevonIslandintheArcticarea.

B.TheymigratetotheArcticCircleduringthesummer.

C.Theyhavetheabilitytosurviveinextremeweathers.

D.Theytravelasfaras400kilometersinsearchoffood.

11.A.Theyhadbecomemorepoisonous.

B.Theywerecarriedbythewind.

C.Theypoisonedsomeofthefulmars.

D.Theywerelessthanonthecontinent.

12.A.TheeffectsofthechangingclimateonArcticseabirds.

B.TheharmArcticseabirdsmaycausetohumans.

C.ThediminishingcoloniesforArcticseabirds.

D.ThethreatshumansposetoArcticseabirds.

Questions13to15arebasedonthepassageyouhavejustheard.

13.A.Ithasremainedbasicallythesame.

B.Ithasbecomebetterunderstood.

C.Ithasbeenexaggerated.

D.Ithasdecreased.

14.A.Itisnowthesecondleadingcauseofdeathforcentenarians.

B.Itdevelopsmoreeasilyincentenariansnotactivelyengaged.

C.Itcallsformoreintensiveresearch.

D.Ithashadnoeffectivecuresofar.

15.A.Theycherishtheirlifemorethanever.

B.Theirmindsfallbeforetheirbodiesdo.

C.Theirqualityoflifedeterioratesrapidly.

D.Theycaremoreabouttheirphysicalhealth.

SectionC

Directions:Inthissection,youwillhearthreerecordingsoflecturesortalksfollowedbythreeorfourquestions.

Therecordingswillbeplayedonlyonce.Afteryouhearaquestion,youmustchoosethebestanswerfromthefour

choicesmarkedA,B,CandDThenmarkthecorrespondingletteronAnswerSheet1withasinglelinethroughthe

centre.

Questions16to18arebasedontherecordingyouhavejustheard.

16.A.Theyformthebasisonwhichhebuildshistheoryoflove.

B.Theywerecarriedoutoveraperiodofsomethirtyyears.

C.TheyweredonebyhisformercolleagueatYale.

D.Theyarefocusedmoreonattractionthanlove.

17.A.Therelationshipcannotlastlongifnopassionisinvolved.

B.Itisnotloveifyoudon'twishtomaintaintherelationship.

C.Romanceisjustimpossiblewithoutmutualunderstanding.

D.Intimacyisessentialbutnotabsolutelyindispensabletolove.

18.A.Whetheritistruelovewithoutcommitment.

B.V/hichofthemisconsideredmostimportant.

C.Howtherelationshipistobedefinedifanyoneismissing.

D.Whentheabsenceofanyonedoesn'taffecttherelationship.

Questions19to22arebasedontherecordingyouhavejustheard.

19.A.Thehistoryofsocialwork.

B.Socialworkasaprofession.

C.Academicdegreesrequiredofsocialworkapplicants.

D.TheaimoftheNationalAssociationofSocialWorkers.

20.A.Theytrytochangepeople'ssocialbehavior.

B.Theyraisepeople'sawarenessoftheenvironment.

C.Theycreatealotofopportunitiesfortheunemployed.

D.Theyhelpenhancethewell-beingoftheunderprivileged.

21.A.Theyhaveallmadeadifferencethroughtheirwork.

B.TheyareallmembersoftheNationalAssociation.

C.Theyallhaveanacademicdegreeinsocialwork.

D.Theyhaveallreceivedstrictclinicaltraining.

22.A.Socialworkers'joboptionsandresponsibilities.

B.Vi/aysforsocialworkerstomeetpeople'sneeds.

C.Theimportanceoftrainingforsocialworkers.

D.Thepromotionofsocialworkers'socialstatus.

Questions23to25arebasedontherecordingyouhavejustheard.

23.A.Tofightchildhoodobesity.

B.Tohelpdisadvantagedkids.

C.Tourgekidstofollowtheirrolemodels.

D.Toencouragekidstoplaymoresports.

24.A.TheyaremosteffectivewhenappearingonTV.

B.Theybestboostproductsaleswhenputonline.

C.Theyarebecomingmoreandmoreprevalent.

D.Theyimpresskidsmorethantheydoadults.

25.A.Dowhattheyadvocateinpublic.

B.Alwaysplacekids'interestfirst.

C.Payattentiontotheirimagebeforechildren.

D.Messagepositivebehaviorsatalltimes.

PartIDReadingComprehension(40minutes)

SectionA

Directions:Inthissection,thereisapassagewithtenblanks.Youarerequiredtoselectonewordforeachblank

fromalistofchoicesgiveninawordbankfollowingthepassage.Readthepassagethroughcarefullybefore

makingyourchoices.Eachchoiceinthebankisidentifiedbyaletter.Pleasemarkthecorrespondingletterforeach

itemonAnswerSheet2withasinglelinethroughthecentre.Youmaynotuseanyofthewordsinthebankmore

thanonce.

Questions36to45arebasedonthefollowingpassage.

childrenarenatural-bornscientists.Theyhave36minds,andtheyaren,tafraidtoadmittheydon't

knowsomething.Mostofthem,37,losethisastheygetolder.Theybecomeself-consciousanddon'twant

toappearstupid.Insteadoffindingthingsoutforthemselvestheymake38thatoftenturnouttobewrong.

Soit'snotacaseofgettingkidsinterestedinscience.Youjusthavetoavoidkillingthe39forlearning

thattheywerebornwith.Itsnocoincidencethatkidsstartdesertingscienceonceitbecomesformalised.

Childrennaturallyhaveablurredapproachto40knowledge.Theyseelearningaboutscienceorbiologyor

cookingasallpartofthesameact-itsalllearning.Itsonlybecauseofthepracticalitiesofeducationthatyou

havetostartbreakingdownthecurriculumintospecialistsubjects.Youneedtohavespecialistteacherswho41

whattheyknow.Thusoncetheyenterschool,childrenbegintodefinesubjectsanderectboundariesthatneedn't

otherwiseexist.

Dividingsubjectsintoscience,maths,English,etc.issomethingwedofor42Intheendit'salllearning,

butmanychildrentoday43themselvesfromascientificeducation.Theythinkscienceisforscientists,notfor

them.

Ofcourseweneedtospecialise44EachofushasonlysomuchtimeonEarth,sowecan'tstudy

everything.At5yearsold,ourfieldofknowledgeand45isbroad,coveringanythingfromlearning

towalktolearningtocount.Graduallyitnarrowsdownsothatbythetimeweare45,itmightbeone

tinylittlecornerwithinscience.

注意：此部分試題請在答題卡2上作答。

A)accidentallyF)excludeK)impart

B)acquiringG)exertionL)inquiring

C)assumptionsH)explorationM)passion

D)convenience1)formulasN)provoking

E)eventuallyJ)igniteO)unfortunately

SectionB

Directions:InthissectionAyouaregoingtoreadapassagewithtenstatementsattachedtoit.Each

statementcontainsinformationgiveninoneoftheparagraphs.Identifytheparagraphfromwhichthe

informationisderived.Youmaychooseaparagraphmorethanonce.Eachparagraphismarkedwithaletter.

AnswerthequestionsbymarkingthecorrespondingletteronAnswerSheet2.

MeaningIsHealthierThanHappiness

A)Feratleastthelastdecade,thehappinesscrazehasbeenbuilding.Inthelastthreemonthsalone,over1000

booksonhappinesswerereleasedonAmazon,includingHappyMoney,Happy-People-PillsForAll,and,for

thosejuststartingout,HappinessforBeginners.

B)Oneoftheconsistentclaimsofbooksliketheseisthathappinessisassociatedwithallsortsofgoodlife

outcomes,including—mostpromisingly-goodhealth.Manystudieshavenotedtheconnectionbetweena

happymindandahealthybody-thenappierweare,thebetterhealthoutcomesweseemtohave.Inan

overviewof150studiesonthistopic,researchersputitlikethis:^Inductionsofwell-beingleadtohealthy

functioning,andinductionsofill-beingleadtocompromisedhealth.”

C)Butanewstudy,justpublishedintheProceedingsoftheNationalAcademyofSciences(PNAS)challengesthe

rosypicture.Happinessmaynotbeasgoodforthebodyasresearchersthought.Itmightevenbebad.

D)D)Ofcourse,itsimportanttofirstdefineHappiness.Afewmonthsago,Iwroteapiececalled“There'sMore

toLifeThanBeingHappy"aboutapsychologystudythatdugintowhathappinessreallymeanstopeople.It

specificallyexploredthedifferencebetweenameaningfullifeandahappylife.

E)Itseemsstrangethattherewouldbeadifferenceatall.Buttheresearchers,wholookedatalargesampleof

peopleoveramonth-longperiod,foundthathappinessisassociatedwithselfish“taking“behaviorandthat

havingasenseofmeaninginlifeisassociatedwithselfless“giving“behavior.

F)“Happinesswithoutmeaningcharacterizesarelativelyshallow,self-absorbedorevenselfishlife,inwhich

thingsgowell,needsanddesiresareeasilysatisfied,andcomplicatedrelationshipsareavoided”,theauthors

ofthestudywrote.z/lfanything,purehappinessislinkedtonothelpingothersinneed."Whilebeinghappyis

aboutfeelinggood,meaningisderivedfromcontributingtoothersortosocietyinabiggerway.AsRoy

Baumeister,oneoftheresearchers,toldme,"Partlywhatwedoashumanbeingsistotakecareofothers

andcontributetoothers.Thismakeslifemeaningfulbutitdoesnotnecessarilymakeushappy."

G)ThenewPNASstudyalsoshedslightonthedifferencebetweenmeaningandhappiness,butonthebiological

level.BarbaraFredrickson,apsychologicalresearcherattheUniversityofNorthCarolina-ChapelHill,and

SteveCole,ageneticsandpsychiatry（精神病學）researcheratUCLA,examinedtheself-reportedlevels

ofhappinessandmeaningin80researchsubjects.

H）Happinesswasdefined,asintheearlierstudy,byfeelinggood.Thereseerchersmeasuredhappinessby

askingsubjectsquestionslike“Howoftendidyoufeelhappy?'"Howoftendidyoufeelinterestedinlife?"

and"Howoftendidyoufeelsatisfied?wThemorestronglypeopleendorsedthesemeasuresof"hedonic（享

樂主義的）well-being,"orpleasure,thehighertheyscoredonhappiness.

I）Meaningwasdefinedasanorientationtosomethingbiggerthantheself.Theymeasuredmeaningbyasking

questionslike“Howoftendidyoufeelthatyourlifehasasenseofdirectionormeaningtoit?"and"How

oftendidyoufeelthatyouhadsomethingtocontributetosociety?”Themorepeopleendorsedthese

measuresof"eudaimonic（幸福論的）well-being^-or,simplyput,virtue—themoremeaningtheyfeltinlife.

J）Afternotingthesenseofmeaningandhappinessthateachsubjecthad,F-edricksonandCole,withtheir

researchcolleagues,lookedatthewayscertaingenesexpressedthemselvesineachoftheparticipants.Like

neuroscientistswhouse/MR/（功育磁共振成像）scanningtodeterminehowregionsinthebrain

respondtodifferentstimuli,ColeandFredricksonareinterestedinhowthebody,atthegeneticlevel,

respondstofeelingsofhappinessandmeaning.

K）Cole'spastworkhaslinkedvariouskindsofchronicadversitytoaparticulargeneexpressionpattern.When

peoplefeellonely,aregrievingthelossofalovedone,orarestrugglingtomakeendsmeet,theirbodiesgo

intothreatmode.Thistriggerstheactivationofastress-relatedgenepatternthathastwofeatures:an

increaseintheactivityof（促炎癥的）genesandadecreaseintheactivityofgenesinvolved

inanti-viralresponses.

L）ColeandFredricksonfoundthatpeoplewhoarehappybuthavelittletonosenseofmeaningintheirlives

havethesamegeneexpressionpatternsaspeoplewhoarerespondingtoandenduringchronicadversity.

Thatis,thebodiesofthesehappypeoplearepreparingthemforbacterialthreatsbyactivatingthepro-

inflammatoryresponse.Chronicinflammationis,ofcourse,associatedwithmajorillnesseslikeheartdisease

aidvariouscancers.

M）“EmptypositiveemotionsM-likethekindpeopleexperienceduringmanic（狂喜的）episodesorartificially

inducedeuphoria（欣快）fromalcoholanddrugs—zzareaboutasgoodforyouasadversity,“says

Fredrickson.

N）It'simportanttounderstandthatformanypeople,asenseofmeaningandhappinessinlifeoverlap:many

peoplescorejointlyhigh（orjointlylow）onthehappinessandmeaningmeasuresinthestudy.Butformany

others,thereisadissonance（不一致）-theyfeelthattheyarelowonhappinessandhighonmeaningor

thattheirlivesareveryhighinhappiness,butlowinmeaning.Thislastgroup,whichhasthegeneexpression

patternassociatedwithadversity,formed75percentofstudyparticipants.Onlyonequarterofthestudy

participantshadwhattheresearcherscall“eudaimonicpredominance”-thatis,theirsenseofmeaning

outpacedtheirfeelingsofhappiness.

0）Thisistoobadgiventhemorebeneficialgeneexpressionpatternassociatedwithmeaningfulness.People

whoselevelsofhappinessandmeaninglineup,andpeoplewhohaveastrongsenseofmeaningbutarenot

necessarilyhappy,showedade-activationoftheadversitystressresponse.Theirbodieswerenotpreparing

themforthebacterialinfectionsthatwegetwhenwearealoneorintrouble,butfortheviralinfectionswe

getwhensurroundedbyalotofotherpeople.

P）Fredrickson'spastresearch,describedinhertwobooks,PositivityandLove2.0,hasmappedthebenefitsof

positiveemotionsinindividuals.Shehasfoundthatpositiveemotionsbroadenaperson'sperspectiveand

helpprotectpeopleagainstadversity.Soitwassurprisingtoherthathedonicwellbeing,whichisassociated

withpositiveemotionsandpleasure,didsobadlyinthisstudycomparedwitheudaimonicwell-being.

Q）"It'snottheamountofhedonichappinessthat'saproblem//Fredricksontellsme,"I"thatitsnotmatched

byeudaimonicwell-being.Itsgreatwhenbothareinstep.Butifyouhavemorehedonicwell-beingthan

wouldbeexpected,that/swhenthis[gene]patternthat'ssimilartoadversityemerged.w

R）Thetermshedonismandeudaimonismbringtomindthegreatphilosophicaldebate,whichhasshaped

Westerncivilizationforover2000years,aboutthenatureofthegoodlife.Doeshappinesslieinfeelinggood,

ashedoniststhink,orindoingandbeinggood,asAristotleandhisintellectualdescendants,theethicists（倫

理學家）?think?Fromtheevidenceofthisstudy,itseemsthatfeelinggoodisnotenough.Peopleneed

meaningtothrive.InthewordsofCarlJung,“Theleastofthingswithameaningisworthmoreinlifethan

thegreatestofthingswithoutit."Jung'swisdomcertainlyseemstoapplytoourbodies,ifnotalsotoour

heartsandourminds.

注意：此部分試題請在答題卡2上作答。

46.Theauthor'srecentarticleexaminedhowameaningfullifeisdifferentfromahappylife.

47.Itshouldbenotedthatmanypeoplefeeltheirlifeisbothhappyandmeaningful.

48.Accordingtoonesurvey,thereisacloserelationshipbetweenhedonicwell-beingmeasuresandhighscores

onhappiness.

49.Accordingtooneoftheauthorsofanewstudy,whatmakeslifemeaningfulmaynotmakepeoplehappy.

50.Experimentswerecarriedouttodetermineourbody'sgeneticexpressionoffeelingsofhappinessand

rreaning.

51.Anewstudyclaimshappinessmaynotcontributetohealth.

52.Accordingtotheresearchers,takingmakesforhappinesswhilegivingaddsmeaningtolife.

53.Evidencefromresearchshowsthatittakesmeaningforpeopletothrive.

54.Withregardtogeneexpressionpatterns,happypeoplewithlittleornosenseofmeaninginlifearefoundto

besimilartothosesufferingfromchronicadversity.

55.Mostbooksonhappinesstodayassertthathappinessisbeneficialtohealth.

SectionC

Directions:Thereare2passagesinthissection.Eachpassageisfollowedbysomequestionsorunfinished

statements.ForeachofthemtherearefourchoicesmarkedA),B),C)andD).Youshoulddecideonthebestchoice

andmarkthecorrespondingletteronAnswerSheet2withasinglelinethroughthecentre.

PassageOne

Questions56to60arebasedonthefollowingpassage.

Nothingsucceedsinbusinessbookslikethestudyofsuccess.Thecurrentbusiness-bookboomwaslaunched

in1982byTomPetersandRobertWatermanwithInSearchofExcellence.Thetrendhascontinuedwitha

successionofexpertsandwould-beexpertswhopromisetodistiltheessenceofexcellenceintothree(orfiveor

seven)simplerules.

TheThreeRulesisaself-consciouscontributiontothistypeofwriting:itevenincludesabibliographyof

“successstudies”.MichaelRaynorandMumtazAhmedworkforaconsultancy,Deloitte,thatisdeterminedto

turnitselfintomoreofathought-leaderandlessacorporaterepairman.Theyemployallthetricksofthesuccess

books.Theyinsistthattheirconclusionsare^measurableandactionable'，guidestobehaviourratherthan

analysisforitsownsake.Successauthorsusuallyserveupvividstoriesabouthowexceptionalbusinesspeople

stampedtheirpersonalitiesonacompanyorrescueditfromalife-threateningcrisis.MessrsRaynorandAhmed

arehappierchewingthenumbers:theyprovidedetailedappendiceson^calculatingtheelementsofadvantage*,

and“cetailedanalysis".

Theauthorsspentfiveyearsstudyingthebehaviouroftheir344"exceptionalcompanieswonlytocomeupat

firstwithnothing.Everyhunch(直覺)ledtoablindalleyandeveryhypothesistoadeadend.Itwasonlywhen

theyshiftedtheirattentionfromhowcomoaniesbehavetohowtheythinkthattheybegantomakesenseof

theirvoluminousmaterial.

Managementisallaboutmakingdifficulttradeoffsinconditionsthatarealwaysuncertainandoftenfast-

changing.Butexceptionalcompaniesapproachthesetradeoffswithtwosimplerulesinmind,sometimes

consciously,sometimesunconsciously.First:betterbeforecheaper.Companiesaremorelikelytosucceedinthe

longruniftheycompeteonqualityorperformancethanonprice.Second:revenuebeforecost.Companies

havemoretogaininthelongrunfromdrivinguprevenuethanbydrivingdowncosts.

Mostsuccessstudiessufferfromtwofaults.Thereis“thehalo(光環(huán))effect”,wherebygoodperformance

leadscommentatorstoattributeallmannerofvirtuestoanythingandeverythingthecompanydoes.These

virtuesthensuddenlybecomeviceswhenthecompanyfails.MessrsRaynorandAhmedworkhardtoavoidthese

mistakesbystudyinglargebodiesofdataoverseveraldecades.Buttheyendupembracingadifferenterror:

statingtheobvious.Mostbusinesspeoplewillnotbesurprisedtolearnthatitisbettertofindaprofitable

c/c力e(隙縫市場)andfocusonboostingyourrevenuesthantocompeteon

priceandcutyourwaytosuccess.Thedifficultquestionishowtofindthatprofitablenicheandprotectit.There,

TheThreeRulesislessuseful.

注意：此部分試題請在答題卡2上作答。

56.WhatkindofbusinessbooksaremostIkelytosellwell?

A)Booksonexcellence.C)Booksonbusinessrules.

B)Guidestomanagement.D)Analysesofmarkettrends.

57.Whatdoestheauthorimplyaboutbooksonsuccesssofar?

A)Theyhelpbusinessmenonewayoranother.

Theyarewrittenbywell-recognisedexperts.

C)Theymoreorlessfallintothesamestereotype.

D)Theyarebasedonanalysesofcorporateleaders.

58.HowdoesTheThreeRulesdifferfromothersuccessbooksaccordingtothepassage?

A)Itfocusesonthebehaviourofexceptionalbusinessmen.

B)Itbasesitsdetailedanalysisonlargeamountsofdata.

OItofferspracticableadvicetobusinessmen.

D)Itdrawsconclusionsfromvividexamples.

59.Whatdoesthepassagesaycontributestothesuccessofexceptionalcompanies?

A)Focusonqualityandrevenue.

B?Managementandsalespromotion.

C)Lowerproductioncostsandcompetitiveprices.

D)Emphasisonafter-saleserviceandmaintenance.

60.Whatistheauthor'scommentonTheThreeRules!

A)Itcanhelptolocateprofitableniches.C)Itisnotedforitsdetaileddataanalysis.

B)Ithaslittletooffertobusinesspeople.D)Itfailstoidentifythekeystosuccess.

PassageTwo

Questions61to65arebasedonthefollowingpassage.

Untilrecently,theUniversityofKentprideditselfonitsfriendlyimage.Notanymore.Overthepastfew

monthsithasbeenworkinghard,withthehelpofmediaconsultants,toplaydownitscosyreputationinfavour

ofsomethingmoreacademicandserious.

Kentisnotaloneinconsideringanimagerevamp(翻新)“Changestonextyear'sfundingregimeareforcing

universitiestojustifychargingstudentsupto￡9000infees.

Nowadaysuniversitiesareputtingmuchmoreofafocusontheirbrandsandwhattheirvaluepropositions

are.Whileinthepastuniversitieshaveoftenfocusedonstudentsociallifeandattractionsoftheuniversitytown

inreauitmentcampaigns,theyarenowconcentratingonmoretangible(實在的)attractions,suchas

employmentprospects,engagementwithindustry,andlecturercontacthours,makingclearexactlywhat

studentsaregoingtogetfortheirmoney.

Theproblemforuniversitiesisthatifthosebenefitsfailtomaterialise,studentsnotice.ThatworriesRob

Behrens,whodealswithstudentcomplaints.^Universitiesneedtobeextremelycarefulindescribingwhat/sgoing

tohappentostudents,“hesays."Ascompetitionisgoingtogetgreaterforattractinggiftedstudents,thereisa

dangerthatuniversitieswillgotheextramile.

OneuniversitytoldprospectiveengineeringstudentstheywouldbeabletodesignacarandraceitatBrands

Hatch,whichneverhappened,hesays.Othershavepromiseduseofsophisticatedequipmentthatturnedoutto

bebrokenorunavailable.Ifuniversitiesspentasmuchmoneyonhandlingcomplaintsandappealsappropriately

astheyspendonmarketing,theywoulddobetteratkeepingstudents,andintheNationalStudentSurvey

returns,“hesays.

Ongoingresearchtrac