【OPENAI】2025歐盟經濟藍圖

EUEconomicBlueprint

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Introduction

TheEconomicsofAIProgressDevelopingResponsibleAI

FirstPrinciple

EstablishandgrowthefoundationsneededforsustainedAIgrowth-chips,data,energyandtalent.

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SecondPrinciple

EnsurethatEUrulesarestreamlinedandworkinsynctoenableAIprogressratherthanhinderit.

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ThirdPrinciple

MaximizetheAIopportunitythroughwidespreadadoptionacrossall

sectors,regionsandsociety.

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FourthPrinciple

EnsurethatAIisbuiltresponsiblyandreflectsEuropeanvalues.

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Conclusion

OpenAIinEurope

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OpenAIinEurope

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Introduction

OpenAI’smissionistoensurethatartificialintelligencebenefitseveryone.Tous,thatmeansbuildingAIthathelpspeoplesolvehardproblems,becausebyhelpingwiththehardproblems,AIcanbenefitthemostpeoplepossible–throughbetterhealthcareandeducation,morescientificdiscoveries,betterpublicservices,newformsofcreativeexpression,andincreasedeconomicgrowthandproductivity.

We’reofftoastrongstart,creatingfreelyavailableintelligencebeingusedbyhalfabillionpeoplearoundtheworldonaweeklybasistoideate,discover,andinnovatebeyondwhatwe’recurrentlycapableofdoingonourown.

AcrosstheEuropeanUnion,ourtoolsaredrivingprogress.Existingpartnershipsarehelpingto:

Speedupdevelopmentoflife-savingmedicaltreatments

Accelerate

scientificresearch

Improve

education

ImproveAIaccessforunderserved

communities

Unlocknewforms

ofcreativityforartists

Poweringanew

generationofstartupsandentrepreneurs

Helpingresearchersdesignnewdrugsfaster

thanbefore,includingthroughour

partnership

withSanofi

.

AtleadingEuropeanlaboratoriesanduniversities

like

SciencePo

inFranceandthe

MaxPlanck

Society

inGermany.

Includingbringing

AItoschoolsacrossEstonia

and

enablingteachersatESCP

BusinessSchooltocreatepersonalizedlessonplans,spendmoretimewithstudents,andsafelyadoptAIinthe

classroomtoimprovelearningoutcomes.

Byincreasing

accessibilitythroughDanish

start-upBeMyEyes,

and

improvingeconomic

andsocialinclusionwithSimploninFrance

forvulnerablepopulations.

Byincreasingaccessibilityofartisticproduction,

enablingcreatorstodevelopcontentininnovative

ways,like

immersiveexperiencesatVersailles

and

contenttranslationswithSpotify.

SuchasSynthflow,PigmentandBrainlythatareusingOpenAI’stechnologytocompetegloballywithAI-drivenservices.OutsideoftheUS,

GermanyisthecountrywiththelargestnumberofAPIdevelopersbuildingonOpenAI’stechnology.

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WebelievetheEUneedstoactmoreboldlyanddecisivelytomaximizeAI’spossibilitieswhilealsoensuringit’susedresponsiblytomitigatepotentialnegativeeffects.Theoppor-tunityAIpresentstospurproductivityandrevivetheEU’seconomiccompetitivenessistoocompellingtoforfeit.Atthesametime,AIistoopowerfulatechnologytobeledandshapedbyautocraticgovernmentswhodon’tshareourcommonvalues–yetthatisagrowingriskifdemocraciesdon’tmovewithspeedanddetermination,bothtobuildAIondemocraticprinciplesandtodemonstrateitsbenefits.

Prosperity,broadlyshared,isacornerstoneandfoundingprincipleofEuropeanintegration

andprogress.SharedprosperityfromAIisasnearandmeasurableasthenewjobsand

growththatwillcomefrombuildingtheneededinfrastructureforthisdigitalage.Soon,as

our

CEOSamAltmanhaswritten

,AIwillhelpourchildrendothingswecan’t.Notfaroffisa

futureinwhicheveryone’slifecanbebetterthananyone’slifeistoday.

Withsuchopportunitiesinsight,wewanttoworkwiththeEUpolicycommunitytoensurethatAI’sbenefitsaresharedresponsiblyandequitablyacrosstheUnion.ThisBlueprintchampionstheentrepreneurialspirit,scientificexcellence,andindividualfreedomsattheheartofEurope,andreflectstheEU’scommitmenttosocialinclusionandfundamentalrights.IthasbeenshapedbytheconvictionthatEuropecanbestguardandprosperfromitsvaluesthroughacceleratingtechnologicalprogress.

Justasforward-lookingEUleadersoncechosecooperationandinnovationtobuildthesinglemarket,nowtheymustfosteranenvironmentwhereAIcanthriveresponsiblyandcreaterealincentivesforEuropeanstoadapttoandadoptAI.TheEUanditsmemberstates–workingtogetherwithacademia,civilsocietyandindustry–canpavetheroadforAIbuiltbyEurope,inEurope,forEurope.

WewanttobeathoughtpartnertotheEUonthisjourneyandaresharingfourprinciplesthatwebelievewillbevitaltotheEU’ssuccess:

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EnsurethatEUrulesarestreamlinedandworkinsynctoenableAIprogressratherthanhinderit.

EstablishandgrowthefoundationsneededforsustainedAIgrowth-chips,data,energyandtalent.

04

EnsurethatAIisbuiltresponsiblyandreflectsEuropeanvalues.

03

MaximizetheAIopportunitythrough

widespreadadoptionacrossallsectors,regionsandsociety

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TheEU’sstrengthisitsscale-concertedeffortacrossthesefourprincipleswithbalanced,harmonizedrulescanspurcompetitionandinnovation,helpnativeAIcompaniesstartandscale,andensurethatthebenefitsofAIreachallEuropeansacrossthe27memberstates.

AthreadbetweentheseprinciplesistheneedfortheEUtosimplifyitsoverallapproachandensureitsregulationsandinitiativesareworkinginsync-creatingaflywheelforAIgrowthratherthannurturingadoptionandinnovationinsomeareaswhilehinderingitinothers.

WecallforEUpolicymakersandregulatorstoresetandrethinktheircurrentapproachtoregulatingAIinordertoreviewtheaccumulatedrulesthatformerEuropeanCentralBankPresidentMarioDraghihascalledadragonEuropeancompetitiveness.Webelievepolicy-makersshouldevaluatewhichrulesareboostingtheEU’sAIsectorandshouldbekeptinplace,andwhichrulesareholdingitbackandshouldberevised.

WecommendtheintenttobringforwardaDigitalSimplificationPackageaspartofthebroadersimplificationagendaandurgepolicymakerstoconsiderhowitcanbestservetheAIsector.WealsobelievethattheforthcomingAIContinentandApplyAIstrategieswillbedecisiveandshouldgatherstrongsupportacrossthepoliticalspectrumandmaintainarigorousfocusonincreasingAIadoptionandAI-drivenopportunities.

ThisBlueprint–alivingdocumentwewillupdateaswelearnmorefromourpartnership–isintendedtosyncwithwhat’sworkingfortheEU’sAIsectorandencourageAIrulemakingthatignitesproductivityandgrowth.

WeareengagingwithregulatorsandleadersacrosstheEUtoshareourtechnologicaladvancesandhowtheycandriveeconomicgrowthandmeetlocalexpectations.It’salsowhywecontinuetoexpandourpresencethroughourofficesinDublin,Paris,Brusselsandsoon,inMunich,andwhywe’repartneringwithlocalinstitutionstoensurethatwebringAI’seconomicbenefitstoEuropeansfromallwalksoflife.

WelookforwardtobuildingonthisfoundationforcollaborationandadvancingdemocraticAIwithyou.

ChrisLehane

ChiefGlobalAffairsOfficer

SandroGianella

HeadofEMEAPublicPolicy&Partnerships

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TheEconomicsofAIProgress

OurworkatOpenAIsuggeststhatasAIadvances,

progressacceleratesandbecomesincreasinglyaffordable:

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InvestingmoreinAIwillcontinuetomakeitmorecapableandbeneficial.TheintelligenceofanAImodelroughlyequalsthelogoftheresourcesusedtotrainandrunit.Untilrecently,scalingprogresshasprimarilycomefromtrainingcomputeanddata,butwehaveshownhowtomakeintelligencescalefrominferencecompute,aswell.Thescalinglawsthatpre-dictthesegainsareincrediblypreciseovermanyordersofmagnitude.Itfollowsthatfurtherinvestmentwillleadtofurthergains,andfurtherbenefitstosociety:Webelievethatthesocioeconomicvalueoflinearlyincreasingintelligenceissuper-exponentialinnature.

ThecosttouseagivenlevelofAIcapabilityfallsbyabout10xevery12months,andlowerpricesleadtomuchmoreuse.WesawthisinthechangeintokencostbetweenGPT-4inearly2023andGPT-4oinmid-2024,wherethepricepertokendroppedabout150xinthattimeperiod.Moore’sLawpredictedthatthenumberoftransistorsonamicrochipwoulddoubleroughlyeverytwoyears;thedecreaseinthecostofusingAIisevenmoredramatic.

TheamountoftimeittakestoimproveanAImodelkeepsdecreasing.Putanotherway,AImodelsarecatchingupwithhumanintelligenceatanincreasingrate.Thetypicaltimeittakesforacomputertobeathumansatagivenbenchmarkhasfallenfrom20yearsafterthebenchmarkwasintroduced,tofiveyears,andnowtoonetotwoyears—andweseenoreasonwhythoseadvanceswillstopinthenearfuture.

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Developing

ResponsibleAI

AtOpenAI,westrivetoensurethatourAItechnologiesalignwithhumanvaluesandoperatesecurely.Ourcommitmenttotransparency,accountability,andthoroughtestinghelpsmitigaterisksandmaximizesocietalbenefits,settingahighstandardforsafeAIdevelopment.

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OpenAI’sPreparednessFrameworkisthesafetyprotocolguidinghowwemanagethelargest-scaleriskswhendevelopinganddeployingourincreasinglyadvancedAImodels.Ithelpsusmeasureandprotectagainsttheriskofsevereharmfromdual-usefrontiercapabilities.Weareconstantlyrefiningourpracticesandadvancingthescienceunderpinningthesedevelopments,tounlockthebenefitsofthesetechnologieswhileaddressingtheirrisks.

OpenAI’sModelSpecdetailsourapproachtoshapingthebehaviorofAImodelstoensuretheyareuseful,safe,andalignedwithbothuseranddeveloperneeds.TheSpecprovidesconcreteguidelinesformitigatingriskslikemisalignedgoals,executionerrors,andharmfulinstructions,ensuringourmodelsaskclarifyingquestionswhenneededandfollowastructuredhierarchyindecision-making.BypublishingthisdocumentundertheCreativeCommonsCC01.0deed,weinvitepublicdiscussionandcollaboration,reinforcingourcommitmenttotransparencyandcontinuousimprovementinAIsafetyandalignment.

AtOpenAI,webelieveinPrivacyfortheIntelligenceAge—acommitmenttosafeguardingpersonaldatathroughimplementingrobustdataminimizationmeasures,meaningfultransparency,andgivinguserscontrolovertheirdata.Wepioneeredandembeddedstate-of-the-artprivacysafeguardsthroughouttheentireAIlifecycle—frompre-trainingtodeployment—ensuringthatprivacyisafoundationalelementofhowwebuildanddeployourtechnologies.

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FirstPrinciple

EstablishandgrowthefoundationsneededforsustainedAIgrowth-

chips,data,energyandtalent.

FortheEU,theAIeraisanunmissableopportunitytodrivegrowthandbolsteritsstrategiccapabilities.IntheAIera,infrastructureisdestiny.SuccessfulnationswillturnresourcesintocompetitiveadvantagesandinthisAIage,thecriticalresourcesarecompute,data,energy,andtalent.MarshallingtheseintheEUthroughboldinvestmentwillcreatewide-spreadeconomicopportunity,andthoughtfulharmonizedruleswillserveasacomplement,mitigatingriskstocitizensandenablingtheregiontocapitalizeonitsinnovativepotential.

Critical

Resources

WebelievetheEUshouldseizethemomentandmakeboldinvestmentssothatithasthephysicalandhumaninfrastructuretosupportAIatscale.Inconcreteterms,Europemustbeabletoproduceandaccessworld-classcomputingpower,abundantcleanenergy,vastanddiversedatasets,andaskilledworkforce.Inthepast,Europeseconomicstrengthwasbuiltoninfrastructurelikehighways,factories,anduniversities;intheAIfuture,itwillbeaboutsupercomputers,fiberopticnetworks,powergrids,andresearchcenters.IfEuropelagsinanyoftheseareas,itcouldfinditselfdependentonexternalprovidersforcriticalcapabilitiessomethingtheEUhasrecognizedasastrategicrisk.

Compute

AbundantandaffordablecomputewillbetheengineofAIdevelopmentintheEU.Thegood

newsisthatstepsarealreadybeingtakenincludingrecentplanstomobilize

€200billion

forinfrastructure

acrosstheEUand

€109billionininvestment

inFrance.Thesecomeontop

ofexistingEuroHPCandAIFactoryinitiatives,whicharelaudablestepstobuildsomeof

theworldsfastestsupercomputersandmakethemavailabletoresearchersandstartups.

Europeschallengeisnowtoaccelerateandexpandtheseinitiatives.TocomplementAI

factoriesinitiatives,werecommendanAIComputeScalingPlanthatboostsEUcomput-

ingcapacitybyatleast300%by2030,prioritizinglow-latency,geographicallyspread

inferenceinfrastructure.

Accesstochipsisvitaltodrivedownthecostofcomputeandhelpmakeitabundantin

Europe.Ourrecent

submission

totheWhiteHouseOfficeofScienceandTechnologyfor

theupcomingUSAIActionPlan,recommendedthatcountriesthatcommittodemocratic

AIprinciplesbydeployingAIsystemsinwaysthatpromotemorefreedomsfortheircitizens

couldbeconsideredTierIcountries.TierIIstatusshouldbelimitedtoonlythosecountries

thathaveahistoryoffailingtopreventexport-controlledchipsandotherUS-developedIP

frombeingdivertedinto,orusedbyTierIIIcountries.

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Data

InAI,dataistherawmaterialthatfuelsAImodeltraining.TheEUhasvastamountsofdata(fromscientificresearchtoindustrialdatatopublicsectorinformation),butmuchofitremainssiloed,orunderutilized.ToinnovateinAI,developersneedaccesstorich,diverse,andrelevantdatasets–whilerespectingprivacy,dataprotectionandsecurity.TheEUshouldassureAIdevelopersandresearchersthattheirmodelswillhavetheabilitytolearnfrompubliclyavailablesourcesandthatmoredatawillbemadeavailableinrespon-sibleways.ThiswouldalsoattractinfrastructureinvestmentbecausethemoretheEUisabletoreducebarrierstodataaccess,themoreitwillbeabletoconvinceinvestorsandcompaniestoplacetheirmulti-billioneurodatainfrastructuresinitsjurisdiction.

Energy

FortheEUtosupportwidespreadAI,itmustensuresufficient,sustainableenergysupply.ThisalignswellwithEurope’sgreenobjectives:investmentsincleanenergy(solar,wind,nuclear,andemergingsourceslikefusion)servethedualpurposeoffightingclimatechangeandpoweringdigitalgrowth.WerecommenddramaticallyincreasingEuropeancapacityforrenewableenergygenerationandmodernizingpowergrids.Streamliningpermittingfornewenergyprojectsandcross-bordertransmissionlines(partoftheEU’sexistingeffortsundertheTrans-EuropeanNetworksforEnergy)willhelpmeetAI’selectricityneedsinaclimate-friendlyway.

Talent

Evenwiththebesthardwareanddata,AIleadershipultimatelydependsonpeople–researchers,engineers,domainexperts,andinformedusers-andEuropemustfocusonretainingandcultivatingitsconsiderablehumancapital.Todothis,theEUshouldsignificantlyexpandinvestmentsinSTEMeducation,specializedAIscholarshipsakintoan“AIErasmus,”andnetworksofAIresearchexcellencecentersacrossthecontinent.

Equallycrucialislarge-scaleworkforcereskillingthroughapprenticeshipsandvocationalprograms,enablingcurrentworkerstoadapttheirskillsforAI-drivenroles.BroadandequitableaccesstoAIeducationfromprimaryschoolonward,similartoEstonia’ssuc-cessfulintegrationofAIincurricula,canprepareEuropeansforanincreasinglyAI-centricworldandreinforceEurope’sdigitalvalues.

Additionally,EuropeshouldattractglobalAItalentbyimprovingpoliciesliketheEUBlueCardandinvestingininterdisciplinaryexpertisetoensureresponsibleandethicalAIdeployment.

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Ourpolicyproposals

?AIComputeScalingPlan:IncreasetheEU’scomputingcapacitybyatleast300%by2030,withaclearfocusonlow-latency,geographically-distributedinfrastructureoptimizedforinference,asacomplementtotheAIfactoriesfocusedontraining.

?GreenAIGrid:Fast-trackrenewableenergyprojects,prioritizingstreamlinedapprovalsfordatacenters,todelivercarbon-neutralAIinfrastructureEU-wideby2030.

?EUAIDataSpaces:Implementsector-specificAIdataspaces(health,industrial,

environmental,public)undertheEUDataStrategyby2027tofostertrusteddata

sharing;advancingAIthroughdatasetswithprivacy-preservingsafeguardsinplace,fostertransparency,andacceleratesafeinnovation.

?PublicDataAvailability:MaketheavailabilityofonlinepublicdataatopprioritytofuelAIinnovationandmodeldevelopmentthatisreflectiveofEurope’sdiverselanguagesandcultures.

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SecondPrinciple

EnsurethatEUrulesarestream-

linedandworkinsynctoenableAIprogressratherthanhinderit.

AIisarapidlyevolvingtechnologypoisedtobecomeintegralacrosssociety,requiringthoughtfulregulationtomitigateriskswithoutstiflinginnovation.Unfortunately,todayEuropesregulatoryenvironmentisoftentoocomplexasMarioDraghinotedinhisreport,theEUnowhasaround100tech-relatedlawsandover270bodiesregulatingdigitalsectorsacrossmemberstates.EUpolicymakersshouldfocusonreducingbarrierswithinthesinglemarketbysimplifyingthedigitalrulebookandeliminatingredundantorobsoleteproposals.TheongoingOmnibusSimplificationPackageandbroadersimplifi-cationagendapromotedbytheEuropeanCommissionrepresentcriticalopportunitiestostreamlineregulationsandstrengthenEUcompetitiveness.

AIAct

AnydiscussionofAIregulationinEuropehastoaddresstheAIAct,theworldsfirstcom-prehensiveframeworkforAI.OpenAIsupportstheAIActscoreobjectivetoensureAIsystemsaresafeandwehaveengagedconstructivelywithEUlawmakersthroughoutitsdraftingandimplementation.ItiscrucialthatthisActstrikestherightbalance:pro-tectingcitizensandgivingcertaintytobusinesses,whilenotundulyburdeninginnovativedevelopersorpushingresearchoutofEurope.

AtOpenAI,wevealreadytakenstepstoadoptrobustsafetymeasuresinouroperations.WevebeenoneofthefirstAIcompaniestodesignadetailedframeworkthatguidesthedevelopmentanddeploymentofourmodels,includingrigoroustestingandthepublicationofsafetydocumentationforeachmodel.WeactivelyengagewithglobalandEuropeaninitiativesonAIgovernancefromworkingwithlawenforcementonmisusecasestoparticipatinginmultistakeholderforumsonAIethics.WerealsodevelopingtoolstohelpusersandthirdpartiesidentifyAI-generatedcontent(throughwatermarkingtechniquesandotherresearch),contributingtothebroadertransparencygoal.

Withanapproachthatstrikesabalancebetweencommon-senseguardsagainstrisks,andenablingandincentivisinginnovation,EuropecanbothprotectitscitizensandsocietieswhilealsoseizingwhatAIoffers.

Simplification

Ahousedividedagainstitselfcannotstand,andnorcanastrategythatnurturesAIgrowthinsomeareaswhilehinderingadoptioninothers.

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TheDraghireportwasrightthatthesheerbreadthandquantityofEUregulationshamperinnovation,sloweconomicgrowth,andposean“existentialchallenge”totheEuropeanUnion’sfuture.TheyclosethedoorontheEU’sabilitytobuildAIthatisof,by,andforEurope.

Now,aspolicymakerstakeastepbacktoevaluatewhichrulesstrengthentheEU’sAIsectorandshouldbepreserved,versuswhichonesareholdingitbackandshouldnot—theyshouldmakesurethey’reconsideringthefullpicture.Thisisaone-waydoordecisionthatwillhavehugeconsequencesforEurope’sfutureprogressandprosperity.Ifpolicymakersgetitright,itwillopenthedoortobuildingAIforEurope—andunlockingtheprogressandprosperitygainsthetechnologyoffers.Iftheydon’t,EuroperisksfallingfurtherbehindintheglobalcompetitionoverAI’sfuture.

Harmonization

TheEUmustbevigilantagainsttherisksposedbyregulatoryfragmentation.EUrulesshouldapplyclearlyandconsistentlyacrossthesinglemarket.Europe’sabundanttalentandinnovativespiritremainconstrainedbynationalbarriers,limitingtheseamless,cross-bor-dergrowththatisessentialforglobalcompetitiveness.TheEU’sstrengthisitsscale:onesetofbalancedrulesfor27countrieswillspurcompetitionandinnovation,helpnativeAIcompaniesstartandscale,andensurethatthebenefitsofAIreachallEuropeans.

Forexample,apan-Europeanentityforstartupsisanareathatwouldbenefitfromaunified

regulatoryvision.As

underscored

byUrsulavonderLeyen,whilestartupsintheUSbenefit

fromacohesivemarket,Europeancompaniesstrugglewithfragmentedecosystems.

Establishingaunifiedlegalframework—asputforwardby

EUInc

—willempowerstartupsto

securecapitalmoreeffectivelyandrealizetheirpotentialacrossandbeyondEurope.

Ourpolicyproposals

?AIAcceleratorFund:Launchadedicated€1billionfundtorapidlyfinancepilotprojectsdemonstratingclearsocietaloreconomicvalueofAI.

?AEuropeanAIReadinessIndex:Toencouragenationalaction,publishayearlyrankingofEUcountriesbasedonamethodologyassessingAIadoption,skills,infrastructure,

andregulationreadiness.

?NationalAIReadinessOfficers:By2027,eachEUmemberstateshouldappoint

adedicated“AIReadinessOfficer,”responsibleforacceleratingnationalAIadoptionandcreatingsynergiesamongmemberstates.

?Pan-EuropeanStart-upEntity:By2026,launchaunifiedlegalframeworkthat

harmonizescorporatelaw,taxation,andcomplianceacrosstheEU,enablingstartupstooperateseamlessly.

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ThirdPrinciple

MaximizetheAIopportunitythroughwidespreadadoptionacrossall

sectors,regionsandsociety.

AsAImodelsandsystemsbecomemorecapableandversatile,theywillincreasinglybringprosperityandadvantagestopeopleandorganizations.YettranslatingthepotentialofAIintoconcreteeconomicandsocialbenefitswillnothappenautomatically.ThesebenefitswillnotmaterializewithoutadequateAIadoptionattheorganizationallevelandAIliteracyattheindividuallevel.

Tous,thismeansthatbeyondthefoundationalinvestmentsneededinresearchandininfrastructure,webelievethatgovernmentsandinstitutionsintheEU,bothnationallyandlocally,haveacentralroletoplayinincentivizingadoptioninthepublicandprivatesector.Moreover,preparing,educatingandupskillingindividualswouldhaveahighimpactonthedevelopmentofAIthroughoutthecontinent.

Europehasenormousassetstobuildon,includingworld-classuniversitiesandresearchlabs,ahighlyskilledworkforce,andleadingindustriesinsectorslikemanufacturing,automotive,pharmaceuticals,andfinance.ByinfusingAIintothesesectors,Europecansuperchargeproductivityandcreatenewhigh-valuejobs.

PrivateSector

EuropeancompaniesmustleverageAItoadvancetheirindustries.Byencouragingsuchpartnershipsandinnovation,theEUcanensurethatitssinglemarketofover450millionpeoplebecomesoneoftheworldsmostattractivearenasforAI-drivenbusiness.

EveryEuropeansectorfromagricultureandtourism,toenergyandcreativeindustriesstandstogainfromAIadoption,whetherthroughcostsavings,betterservices,orentirelynewandinnovativeAI-basedofferings.

?Inhealthcare,OpenAIispartneringwith

Sanofi

touseAIforacceleratingclinicaltrialsanddrugdiscovery,helpinglife-savingtreatmentsreachpatientsfaster.

?Intelecommunications,

Orange

isfine-tuningouropen-sourcespeechmodelto

betterunderstandAfricanregionallanguages,illustratinghowEuropeancompanies

canlocalizeandbuildonAItoserveglobalmarkets.Meanwhile,

T-Mobile

isworking

withOpenAItolaunchIntentCX,aplatformthatusesgenerativeAItotransform

howbusinesseshandlecustomerinteractionsimprovingservicequality,reducing

responsetimes,andempoweringsupportteamswithsmartertools.

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?Inmanufacturingandautomotive,EuropeanfirmsareexploringAItoboostefficiencyandcreatesmarterproducts.

Mercedes-Benz

isintegratingChatGPTinto