日常商務(wù)英語(yǔ)-簡(jiǎn)單的職場(chǎng)英語(yǔ)用語(yǔ).pptx

1、HELLO EVERYONE !,日常商務(wù)英語(yǔ),簡(jiǎn)單的職場(chǎng)英語(yǔ) simple english in workplace,Chapter One Introduction,Whats most important when entering workplace ? 剛進(jìn)入職場(chǎng)，什么最重要？ Getting to know people ! but how ? Self-introduction introductin Introduce others Introduction-needed occasion: job-hunting, interview, meeting a new frien

2、d/workmate, blind-date,Self-introduction In Workplace職場(chǎng)中的自我介紹,Effective ways to introduce yourself company address,positions 職位,president&chairman: 董事長(zhǎng) manager: 經(jīng)理 general manager: 總經(jīng)理 marketing manager :市場(chǎng)銷(xiāo)售經(jīng)理 production manager :生產(chǎn)經(jīng)理 human resources manager 人力資源經(jīng)理 director: 主任 saleperson: 推銷(xiāo)員 engi

3、neer: 工程師 accountant: 會(huì)計(jì) translator：翻譯 business man：業(yè)務(wù)員 vouching clerk/documentation specialist: 單證員 buyer：采購(gòu)員 architect: 建筑師,2. Verbal Presentation口頭介紹,Basic information Job & company description Example: Hello,im Robin Seaton from NewYork. I work for a company called Vacupack which specializes in

4、import and export of machinery. I work in the human resources department which means that im responsible for employing most of the people in the company. I write the job advertisements,choose the applicants i want to interview and deal with employees work-related problems.,2. Verbal Presentation口頭介紹

5、,基本信息 職務(wù)&公司簡(jiǎn)介 例： 你好，我是Robin Seaton ，來(lái)自紐約。我在Vacupack就職， Vacupack是一家從事機(jī)械進(jìn)出口業(yè)務(wù)的公司。而我是人力資源部門(mén)的，主要負(fù)責(zé)員工招聘。我要寫(xiě)招聘廣告，面試應(yīng)聘者并且處理員工日常工作中的問(wèn)題。,主要句型,to work as (+job 職業(yè)) to work for (+company公司) to work in (+industry行業(yè)) I work as accountant in a construction company. 我在一家建筑公司當(dāng)會(huì)計(jì)。 I work for a company called Vacupac

6、k. 我在Vacupack工作。 I work in manufacturing industry. 我是制造業(yè)的。,Typical Sentences 1,Descripe Your Job 1. Im responsible for the development of software. 我從事計(jì)算軟件開(kāi)發(fā)的工作。 2. I was an accounting trainee and eventually become a manager. 我最初是從當(dāng)見(jiàn)習(xí)會(huì)計(jì)起步的，后來(lái)成為了一名經(jīng)理。 3. I am employed by the Green Trees Co., in the g

7、eneral clerical work of the office. 我在綠林公司上班，擔(dān)任一般文員工作。 4. I am the project manager in ABC Construction Group. 我是ABC建筑集團(tuán)的項(xiàng)目經(jīng)理。 5. I am the cost engineer of the Fourth Engineering Bureau Group Co.Ltdof Chinese Railway . 我是中鐵四局的造價(jià)師。,Typical Sentences 2,Descripe Your Company 1，Our company is specialized

8、 in exporting building materials 我司致力于從事建筑材料出口生意. 2，The main products of our corporation are electrical appliances. 我司從事的主要產(chǎn)品是電子產(chǎn)品 3，Its an installation company. 我們是一家安裝公司。 4，Our company is located in the second floor of the Sports Exhibition Center. 我公司坐落于體育會(huì)展中心二樓。 5，We are a leading corporation in

9、 the real estate industry. 我公司是一家房地產(chǎn)領(lǐng)軍企業(yè)。,Situational/Scene dialogues情景對(duì)話(huà),A,A: Excuse me, are you Mr. Jones? B: Yes, thats right. And you are. A: My name is Tang of ABC construction corporation. B: Glad to meet you, Mr. Tang. Do you have a name card ? A: Yes , right here. B: Heres one of mine. A: Th

10、anks.,B,A:是瓊斯先生嗎？ B:是的。您是. A:我姓唐,是ABC 建筑公司的。 B:很高興認(rèn)識(shí)你，唐先生.您有 名 片嗎？ A:有的，就在這兒。 B:喏，這是我的。 A:謝謝。,Chapter Two Business Phonecall商務(wù)電話(huà),A,情況 (一) 打電話(huà)的人找的是你自己 Is Daisy there? (Daisy 在嗎?) 1，This is she. 我就是 2，Youre speaking/talking to her. 你正在跟她說(shuō)話(huà) 3，This is Daisy. 我就是 Daisy。 4，Thats me. 我就是。,B,情況 (二) 打電話(huà)的人要找的

11、人不在 May I speak to Mr. Gates? (請(qǐng)問(wèn) Gates 先生在嗎?) 1，Hes not here right now. 他這會(huì)不在2，Hes out. 他出去了。 3，Hes in a meeting right now. 他正在開(kāi)會(huì)。 4，Youve just missed him. 他剛好不在4，Hes just stepped out. 他剛好出去了。,.,情況 (三) 打電話(huà)的人要找的人不在, 問(wèn)對(duì)方是否要留言,Can I talk to Mark? (我可以跟 Mark 講話(huà)嗎?) 1,Hes out on his lunch break right now

12、. Would you like to leave a message? 他出去吃午飯了, 你要留言嗎? 2,Hes not available right now. Can I take a message? 他不在, 我可以幫你傳話(huà)嗎?,情況 (四) 打電話(huà)的人問(wèn)他要找的人何時(shí)回來(lái),Do you know when he will be back? (你知道他什么時(shí)候會(huì)回來(lái)嗎? )1,Im sorry. I dont know. 抱歉, 我不知道。 2,I have no idea. 我不知道。 3,He should be back in 20 minutes. 他應(yīng)該二十分鐘內(nèi)會(huì)回來(lái)。

13、,.,情況 (五) 打電話(huà)的人問(wèn)他要找的人在哪里 Do you have any idea where he is? 你知道他在哪里嗎? 1，Sorry. I dont know. 抱歉, 我不知道。 2，Hes at work right now. Do you want his phone number? 他現(xiàn)在在上班。你要他的電話(huà)號(hào)碼?,情況 (六) 打電話(huà)的人要找的人不在, 愿意接受對(duì)方的留言 Can I leave a message? 我能留個(gè)話(huà)? 1，Yes. Go ahead, please. 可以, 請(qǐng)說(shuō)。 2，Of course. Hold on for just a se

14、cond so I can grab a pen and paper. 當(dāng)然, 稍等一下讓我拿個(gè)紙筆。 3，Sure, if you can excuse me for just a second. Let me find a piece of paper to write it down. 當(dāng)然, 你稍等, 我找張紙寫(xiě)下來(lái)。,.,情況 (七) 接受對(duì)方留言時(shí)聽(tīng)不清楚, 希望對(duì)方重復(fù) When he comes back, can you have him call me at (206) 5551212? 他回后, 能不能讓他打 這個(gè)號(hào)碼給我? 1,Can you repeat again,

15、 please? 能不能請(qǐng)你再重復(fù)一次? (Say) Again, please? 再說(shuō)一次好嗎? 2,Pardon? 抱歉。(請(qǐng)?jiān)僬f(shuō)一次) 3，Come again, please? 再說(shuō)一次好嗎? 4,Im sorry? 抱歉。(請(qǐng)?jiān)僬f(shuō)一次),情況 (八) 對(duì)方希望留話(huà), 怕聽(tīng)錯(cuò)了, 不想接受對(duì)方的留言 May I leave a message? 我能否留個(gè)話(huà)? 1,You know what? My English is not that great, and I dont want to miss anything. Would you mind calling back later

16、? Im sorry. 你知道嗎? 我的英文不是非常好, 我不想聽(tīng)錯(cuò)話(huà)。你介意稍后再打來(lái)嗎? 我很抱歉。 2,If you dont mind, could you please call back and leave a message on the answering machine? My English is not very good. 如果你不介意的話(huà), 能否請(qǐng)你再打一次, 然后在錄音機(jī)上留言? 我的英文不是很好。,.,情況 (九) 打電話(huà)的人要找的人是別人, 請(qǐng)對(duì)方稍等 Is Brandon there? Brandon 在嗎? 1，Yes, he is. One moment,

17、 please. 他在。請(qǐng)稍等。 2，Hold, please. 請(qǐng)稍等。 3，Let me see if hes here. Hang on. O.K.? 我看看他在不在。等一下, 好嗎?,情況 (十) 對(duì)方打錯(cuò)電話(huà) Can I speak to Alexander Walker? 我能和 Walker 說(shuō)話(huà)嗎? 1，Alexander Walker? Im sorry, but theres nobody here by this name. Alexander Walker? 抱歉, 這里沒(méi)這個(gè)人。 2，Im sorry. Im afraid youve got the wrong nu

18、mber. 抱歉, 恐怕你打錯(cuò)電話(huà)了。 3，What number did you dial? 你要播的號(hào)碼是多少?,有事請(qǐng)留言,范例 (一) 嗨!我是Abby。我現(xiàn)在不在家。請(qǐng)留言。 Hi! This is Abby. Im not home right now. Please leave a message. 范例 (二) 嗨!這里是123-1234。我們現(xiàn)在不在。請(qǐng)留言。謝謝! Hi! This is 123-1234. Were not here. Please leave your message. Thank you. 范例 (三) 嗨!我是Brenda。我現(xiàn)不能接電話(huà)。請(qǐng)你留言。

19、我會(huì)盡快回你的電話(huà)。 Hi! This is Brenda. I cant come to the phone at this time. Please leave a message and Ill call you back as soon as possible. 范例 (四) 嗨! 我是Aaron。我現(xiàn)在不是不在辦公室里, 就是在電話(huà)中。請(qǐng)你留言。我會(huì)馬上回你電話(huà)。 Hi, this is Aaron. Im either away from my desk, or on the phone. Please leave a message and Ill get right back

20、to you. 范例 (五) 嗨! 我是Ivy。對(duì)不起! 我錯(cuò)過(guò)你了。請(qǐng)?jiān)卩铰暫罅粞?。等我進(jìn)來(lái)后就會(huì)回你電話(huà)。謝謝。 Hi, this is Ivy. Sorry. I missed you. Please leave a message at the tone. Ill get back to you when I get in. Thanks.,商務(wù)英語(yǔ)：了解商務(wù)禮儀的基本規(guī)則和禁忌 Basic Rules And Taboos of Business Etiquette,下面的四道測(cè)試題可以幫你了解商務(wù)禮儀的規(guī)則和禁忌： 1: One of the most ill-mannered t

21、hings to do at a business meal is _. 1,order a lot of food2,smoke while the others are eating3,set up business papers on the table4,use a cell phone-,答案：use a cell phone order a lot of food：雖然點(diǎn)過(guò)多的菜不禮貌，但是這還不是最大的禁忌。smoke while the others are eating ：雖然在飯桌上吸煙很不禮貌，再加上現(xiàn)在英國(guó)所有的公共場(chǎng)所都是禁煙的，但是這還不是最大的禁忌。 2: Whe

22、n you have a business meeting in the UK, you should:1,get down to business straight away2,spend half an hour introducing yourselves3,avoid talking business immediately4,spend time eating and drinking and getting to know each other-,.,答案：get down to business straight away spend half an hour introducing yourselves：一個(gè)小時(shí)來(lái)介紹彼此好像太長(zhǎng)了吧！avoid talking busin