針對(duì)物流的郵件模板

1、郵件包裹常見的狀態(tài)一般分為以下幾種：包裹查無信息”Not Fount”;（當(dāng)包裹還未上網(wǎng)，官網(wǎng)未更新）包裹正在運(yùn)輸途中”Transit”（當(dāng)包裹在運(yùn)輸途中）包裹到達(dá)待取”Pick Up”（當(dāng)包裹顯示已到達(dá)目的國）包裹投遞成功”Delivered”（當(dāng)包裹顯示妥投，但收件人稱未收到包裹）包裹運(yùn)輸過久”Expired”（大部分為時(shí)效延誤/目的國家不能查到妥投/官網(wǎng)不更新狀態(tài)等）包裹可能異常”Alert”（大部分為退件/海關(guān)單號(hào)/損壞/丟失等問題）Not FountDear Customer:Thank you for your mail.I appreciate the time you have

2、 taken to contact us about your order with tracking number *(運(yùn)單號(hào)） and i am happy to assist today.As per tracking result powered by 17,I am very sorry to inform you that your item is still lack of tracking information right now.If you got a tracking result as “Not Found” its telling you that

3、 your tracking information is unavailable,it doesnt mean that we havent been mailed your item.Therefore,please hold on for a few more days and try to check your order some time later?Thanks for your business again!Have a nice day!Best regard,AnyIn transitDear customer:Thank you for your order and Im

4、 happy to assist you.The tracking number is *(運(yùn)單號(hào)),and the tracing Web. Is *.Now,the package is on the way to your side,it is still during normal shipping period.I would be very thankful if you could be more patience with this overseas shipment.From our experience, for this type of mail,the shipping

5、 time is highly depend on the postal carrier and local custom,etc.It usually takes a few weeks from our origin country to overseas destination countries after dispatching.Therefore,please hold for a few more days and i would be very grateful if you can wait for your order patiently.Thanks for your c

6、ooperation.Have a nice day!Best Regard,ANNPick up（到達(dá)待取或者到達(dá)目的地國家都行！到達(dá)待取可能是第一次投遞失敗或者是到達(dá)投遞點(diǎn)）Dear customer:Thank you for your order and Im very happy to assist you!We know that your package with tracking number* is ready to pick up/has been arrived in your country.Please contact with your local post off

7、ice to get instruction of where to pick up you order/schedule a re-delivery process. I hope you will receive your package in shortly.I truly wish you will be satisfied with your purchase and Im looking forward you will confirm your order as soon as you got the item. Of course, if you like the item,p

8、lease leave us a positive feedback.Thanks for your cooperation.Have a nice day!Best Regard,AnnDelivered:查詢結(jié)果簽收，而收件人聲稱未收到Dear customer:Thank you for your mail and Im happy to assist you.Here is the detail tracking information for your order:Tracking Number:Status:DeliveredDestination:*As per current

9、tracking result,i found the tracking result indicate that your package has been delivered successfully.If you havent received your package,Id advice you contact with the shipping carrier directly to verify more delivered information such as “Destination address and signature name”,before you contact with shipping carrier,may i advise check with your families,roommates,and neighbors,etc.Se