西餐廳服務(wù)用語(yǔ)(中英文)[1].

1、Dressing 沙拉醬 Thousand Island （lOOOIsland Italian Dressing千島汁 意大利汁 French DressingBlue Cheese Dressin法汁 奶酪汁 VinaigretteOlive Oil 油醋汁 橄欖油 MayonnaiseHerb 蛋黃醬香草 Cooking Time 時(shí)間 Rare Medium Rare二成熟三四成 熟Medium Medium well五成七成 Well Done全熟餐飲服務(wù)應(yīng)用（一） Page 1 of 15西餐服務(wù)用語(yǔ)2011-10-10食品烹飪方法Cooking Method煮放在攝氏100度的開

2、 水中煮.Boiled To cook in water at 100紅燒放在有蓋的鍋里慢慢的燒（干Stewed To cook in water or juice, slowly in closed dish燴放在有蓋的鍋里，帶水或汁慢慢的燒 Braised To cook slowly in covered pan 烘放在干熱的爐中烘 Baked To cook in using dry heat 炸放在煮開的油中炸（很多的油 Deep-fried To fry totally covered in oil or fat 煎放在小量的油中煎 Fried To cook in hot fat

3、 or oil扒直接放在高熱上或下中烤 Grilled To cook gravitated or over direct heat 煎放在沒(méi)有油的鍋中煮 Pan-fried To fry without oil or fat臥（波 放在沒(méi)有燒開的熱水（恒溫中煮Poached To cook in water un der con trolled heat （not boili ng water 蒸放在蒸氣中蒸 Steamed To cook by allowi ng steam to heat fooc炒用少量的油，高熱中炒 Sauteed To cook quickly in a litt

4、le hot oil or fat醺把食物放在煙中醺，帶給食物一個(gè)特別的味道 Smoked To preserve and give a special taste to meat by hanging in smokS 在烘箱中或明火中烤 Roast To cook by dry heat in an ove n or over an ope n fire餐飲服務(wù)應(yīng)用（一） Page 2 of 15 西餐服務(wù)用語(yǔ) 2011-10-10 What can you say whe n you greet the gue當(dāng) 問(wèn)候客人時(shí)你可以說(shuō)些什么 Good Morni ng /Afternoon

5、 / Eve ning 早上好、下午好、晚上好 How are you?您好 嗎？ We haven' t seen yofor long time.很久不見(jiàn)了。 Where have you been?您去明E 里了？ You look great.您看上去棒及了。Courtesy Words禮貌及禮貌用語(yǔ)-Please請(qǐng)-Thankyou謝謝-May I 我可以-Excuse me / I am sorry對(duì)不起-I am glad to 我很愿意-It is my pleasure to 我的容幸 餐飲服務(wù)應(yīng)用（一）Page 3 of 15西餐服 務(wù)用語(yǔ) 2011-10-10 W

6、e should be always courteous and frie ndly to our guest. Here are some examples我們應(yīng)該時(shí)刻對(duì)客人保持禮貌及友善。以下為一些例句When aguest say ' s “Thank You ” You alwa當(dāng)客人答謝你時(shí) -You are welcome -With pleasure -t ' s my pleasure If you need to interrupt a guest, Sa你需要打斷客人時(shí) - Excuse me, Sir / Madam - am sorry to distu

7、rb you If you didn' t hear what the guest said 沒(méi)聽(tīng)清楚客人的話時(shí) -Pard on me -Would you please repeat -I am sorryWhen a guest asks you to doing something, avoid do it without any answer, always say 當(dāng)客人要求你做某事時(shí)，應(yīng)先回應(yīng)客人 -Yes, I will be right back -Yes, I will bring it for you When you want to clear the gues

8、t table / plate當(dāng) 你要幫客人收盤子或清理桌 面時(shí)-May I take the plate -May I clear the table 餐飲服務(wù)應(yīng)用（一） Page 4 of 15西 餐服務(wù)用語(yǔ) 2011-10-10 The Simple Restaura nt Dialogue® 單餐廳對(duì)話 Tak ing a Breakfast Order Waiter: Good Morning Sir, How are you doing this Morning Guest : Good, tha nk you. Waiter: My n ame is Jas on, I

9、 will be your waiter this Morning. Are you ready to order? Guest : Yes, I would like to have America n breakfast. Waiter: What kind of fresh juice or fruit would you like? Guest: I would like some orange juice. Waiter: How would you like your eggs, Sir? Guest: Fried eggs, over easy. Waiter: Would yo

10、u like your eggs served with ham, bacon or sausage? Guest: Bacon please. Waiter: What would you like to drink Guest: Coffee please. Waiter: Sure, would you like to have anything else? Guest: No tha nks. Waiter: May I repeat your order? Guest: Yes, please Waiter: You have ordered Guest: That all righ

11、t Waiter: Thank you Sir, I will beback soon to serve your order餐飲服務(wù)應(yīng)用（一）Page 5 of 15西餐服務(wù)用語(yǔ) 201110-10 Taking Food Order （if the guest decides to take a la carte Waiter: Excuse me Madam, May I take your order? Guest : Sure, I would like grilled beef ten derlo in. Waiter: How would you like your beef t

12、o be cooked? Guest : Medium. Waiter: What sauce would you like? Guest: Red wine sauce. Waiter: Would you like to have an appetizer? Guest: What is your soup of the day? Waiter: Cream of mushroom. Guest: I would like that, please. Waiter: Would you like to have anything else? Guest: No thank you, tha

13、t' s all.Waiter: May I repeat your order, Madam? Guest: Yes, please. Waiter: You haveordered Guest: That ' s all right Waiter: Thank you Madam, I will be back soon toserve your order.餐飲服務(wù)應(yīng)用（一） Page 6 of 15西餐服務(wù)用語(yǔ) 2011-10-10 Taking Beverage Order Waiter: Good Evening Sir, Would you like to hav

14、e some thing to drink before you order your food? Guest : Do you have fruit juice? Waiter: Yes, we have freshly squeezed orange juice, watermelon juice, and apple juice. Guest : Watermelonjuice please. Waiter: Sure one watermelo n juice, is there any thi ng else you would like to have? Guest: No tha

15、nk you. Waiter: You are welcome, I' ll be right backfto serve you.飲服務(wù)應(yīng)用（一）Page 7 of 15西餐服務(wù)用語(yǔ) 2011-10-10 Taking a Reservation 1Hostess: Good Morning, Coffee Garde n, Alan speak ing, How may I help you? Guest : How early do you ope n for Lun ch?Hostess: Our Lunch ope n from 11:30am, Madam. Guest :

16、 Fin e, I want to reserve a tablefor 4 at 12:30 Hostess: The reservation is for whom? Madam. Guest: For me, I am Mrs. Woods. Hostess: Could you please spell it for me? Mrs. Woods? Guest: Is W-O-O-D-S. Hostess: Would you prefer smok ing or non-smok ing area? Mrs. Woods. Guest: Nonsmok ing please. Hos

17、tess: Sure, Mrs. Woods. I have reserved a table in your n ame for 4 peoples at 12:30am today in non-smok ing area. Guest: Very good, tha nk you. Hostess: Thank you for call ing Mrs. Woods. We are look ing forward to see ing you. Good-bye.Taking a Reservati on 2 Hostess: Good Morning, Coffee Garde n,

18、 Ala n speak ing, How may I help you? Guest : I want a table for 6:30 this Eve ning? Hostess: I am sorry, Sir. All the tables are reserved un til 7:30. Would 7:30 be too late for you? Guest : Yes, I am afraid so. Hostess: May I suggest you to go to our Chin ese Restaura nt, Sir? They may have a tabl

19、e available at 6:30 tonight. Guest: Ok, I will try the chinese restauran餐飲服 務(wù)應(yīng)用（一） Page 8 of 15西餐服務(wù)用語(yǔ) 2011-10-10 Receiving the guest 1. Hostess: Good eve ning, Sir Guest : Good eve ning , My n ame is Carson, I have booked a table for two for 8pm Hostess: Yes, Mr. Carson. That' s right, a table f

20、or two. This way please, Iwill show you to your table. Guest : Thank you. Hostess: Will this table be all right for you Mr. Carson? Guest: Yes, it is fine, thank you. Hostess: Take a seat please. And this is the menu. Guest: Thank you. Receiving the guest 2. Waiter: Good evening Sir andMadam Guest :

21、 Good evening, Do you have a table for two. Hostess: Certainly. Wouldyou prefer a smok ing or non-smok ing table Guest : Non-smok ing please Hostess: Sure,this way please. How about this table? Guest: That' s fine. Hostess: Take a seat please.Would you like to have buffet or a la carte? Guest: A

22、 la carte Hostess: Please have a look at the menu, I ' ll be right back. Guest: Thank you. HostesBe Youcome.餐飲服務(wù)應(yīng)用（一）Page 9 of 15西餐服務(wù)用語(yǔ) 2011-10-10 Useful SentenceS常用例句-May I take your order 我現(xiàn)在可以幫您點(diǎn)菜嗎？-What kind of fruit would you like?您喜歡吃什么水果？ -What would you like to drink?您喜歡喝什么？ -How are you

23、 doi ng this morning?您今天怎么樣？ -May I have your n ame and room nu mber please可以 告訴我您的姓名和房間號(hào)嗎？ -I ' d like to reserve a table for thre我要定張3人臺(tái)。- We ll arrange it for you.我們將會(huì)給您安排-We will open from 6:00am -11:30pm 我們 的營(yíng)業(yè)時(shí)間是早6點(diǎn)至晚11點(diǎn)半餐飲服務(wù)應(yīng)用（一）Page 10 of 15西餐服務(wù)用語(yǔ) 2011-10-10 -We look forwardto seeing you

24、 tonight.我們期待您的至U來(lái) -How many people are there in your party? 您共有幾人就餐？ -Would you come this way please.請(qǐng)您這邊走-Will this table be all right?這個(gè)位子行嗎？ -Please take a look at the menu, I' II b6青先h看一下菜單，我馬上回來(lái) -Do you have a reservation?青問(wèn)您有預(yù)定嗎？-Are you staying inour hotel?您是住在我們飯店嗎？-Would you like to ha

25、ve some drink while waiti ngfor your friend?在您等朋友時(shí)要不要先喝點(diǎn)飲料？-What would you like to order?餐飲服務(wù)應(yīng)用（一）Page 11 of 15西餐服務(wù)用語(yǔ)2011-10-10您想點(diǎn)什么菜？ -We serve a differe nt theme buffet dinner from Mon day to Friday.周一至 U周五，我們有不同 主題的自助晚餐-Do you like spicy food?您喜歡麻辣口味嗎？ -Would you like to try some In dia n dishes?您要償償印度菜嗎？-May I recomme nd some wi ne for you?我可以為您介紹一些葡萄酒嗎？-That sou nds in terest ing聽(tīng)起來(lái)不錯(cuò)。-Our Beef Burgeris served with Fr