Project ICE Department Coordinators Meeting

1、4/26/20221Project ICE!Department Coordinators MeetingqIntroductions Courtney Harwood(10 mins)qProject Overview Susan DeLellis(15 mins)qDepartment Coordinators Roles & Responsibilities Tim Gleason(10 mins)qReview Project Website Courtney & Tim (30 mins)qTraining Overview John Breen (10 mins)qQ&A4/26/

2、20222Building the “Next Generation” of Collaboration Infrastructure Susan DeLellis, Project ManagerHarvard University Information SystemsFebruary, 2006 susan_ Email . Calendar .Tools 4/26/20223 ChangeComplexityTime Project ICE! Integrated Communications w/Exchange Today -A replace

3、ment of our current Eudora and Meeting Maker desktop mail and calendar clients with Outlook 2003 for Windows and Entourage 2004 for Macintosh as well as a robust web client for email & calendaring (OWA)Tomorrow A platform for delivery of future additional integrated communications services such as a

4、udio & video conferencing, instant messaging, voice mail and more! 4/26/20224 qAddress Scalability & Reliability with existing Calendar system (Meeting Maker) qProvide a higher level of Integration between Email & Calendaring and improve User Web Client Experience, Remote Access & PDA SolutionsqUnde

5、rstand the Market direction with Messaging and Collaboration qDrive IT Efficiencies at Harvard and leverage Infrastructure & ServicesqMay 2004, project team identified requirements and needs, published RFP and evaluated vendor solutions, including options to outsourceqOn-site focus groups, surveys,

6、hands-on pilots conducted with 5 schools & CAITqTeam made recommendation in June, 2005 to pursue a two-tiered email strategy: Microsoft Exchange 2003 solution and Unix based solution 4/26/20225 ChangeComplexityTime q Project Team Kick-off, 11/14/05, Susan DeLellis Team Leadq Exchange Implementation

7、Planning well underwayq Active Directory a requirement for Exchange Currently being planned & implemented (NSS: Erica Cahill and John Conway)q Targeting Exchange Mail user migrations June 06 (Early Adopters) December 06q Meeting Maker Calendar Migration will be one-time at the endq Microsoft Windows

8、 & Exchange CAL a requirement for Exchange Most CAIT groups covered under Microsoft Campus Agreement ()q Committed Groups are CAIT, GSD (staff/admin) and Radcliffe - 3,500 users Project Approved by CIO in November, 20054/26/20226 Atri, Ali NSS Engineer Bruno, Joe NSS Director Cahill,

9、Bob DLS Cahill, Erica NSS Program Mgt. Chomas, David - Microsoft Conway, John NSS Technical DSouza, Eric CAIT Liaison Gipstein, David NSS Product Mgr. Gipstein, David NSS Product Mgr. Gleason, Tim NSS Technical Harwood, Courtney DLS & HelpDesk Lawyer, Bart NSS SOC Petrosky, Matt DLS Reed, Michael NS

10、S SOC Rowe, Michael Telecom Walsh, Susan Exec. Director UIS ChangeComplexityTimeProject Team MembersSusan DeLellis: Project Manager4/26/20227 ICE!Product Microsoft Exchange 2003 ProviderUniversity Information Systems Target Group Staff/Admin and other interested groupsPrimary FeaturesFeature Rich In

11、tegrated mail/calendar client (Outlook 2003, Entourage 2004)Robust Web Client (OWA)150 MB mailbox sizeAnti-Spam & Anti-VirusIdentity Mgt/AD IntegrationMail lists / list processing supportMAPI, IMAPS, WebDav, SSL (Web)Tier II Helpdesk (Tier I Optional)PDA Integration options High Availability Cost (c

12、lient licenses not included in cost Microsoft Campus or Select Agreements apply)Cost Neutral over existing CaMail & Meeting Maker CostHarvard Project ICE! Planned Product Offering Summary 12/05/05 4/26/20228 ChangeComplexityTimeq Project Communication sent by Dan Moriarty to CAIT VPs & Business Owne

13、rs 12/21/05q Met & talked with most groups over the past couple months to Gain Input & Feedback on Critical Touch points - Questionnaireq First Introductory Email went out to the community on 2/2/06 will be more in the futureq Continuous communication through University-wide groups (UTAG, IT Forum)

14、as well as CAIT Managers Meetings, NSS PMO Meetings, DLS, etc.q Developing postcard mailings, brochures and posters for distribution to the communityq Project Team focus for February: Customer communications, completing, finalizing architecture, equipment ordering Visit Our Project ICE! Web Site at

15、jectICE. 4/26/20229 qAssign a Department Coordinator within your groups & attend the meetingsqAttend CAIT Mgrs. Meetings and read the emails/information that are sent outqGive constructive input/feedback to ProjectICE qUnderstand that Microsoft Exchange is a very differe

16、nt system than what we have today for Email & Calendaring the user will need to manage their mail and inboxes more closelyqBegin to clean out your existing CaMail mailboxes nowCommunicate within your own organizations that this project is underway and how this will affect the end user community - ea

17、rly planning is very important Project ICE!Department CoordinatorRoles & ResponsibilitiesFebruary 16 and 28, 2006Presented by: Tim Gleason4/26/202211Department Coordinator Roles & Responsibilities: Phase 1: Planning and Communication qLocal focal point for questions and information on Project ICE!qM

18、igration preparationqPrimary contact for the Project ICE! teamqAttend monthly coordinator meetingPhase 2: Migration and ImplementationqLocal focal point for questions and information on Project ICE!qMigration ImplementationqPrimary contact for the Project ICE! teamqMore to follow.4/26/202212Local fo

19、cal point for questions and information on Project ICE!Answer questions about the project to your user community Let them know where to go to get information on the qprojectICERelay feedback to the Project ICE! TeamqCRITICAL!Communicate project updates at your local staff meetingsDistribute print materials and information packets to your departmentConsider staff training needs 4/26/202213Migration PreparationInventory and assessqMessage