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1、Apology for a Delay in a ProjectDear name:Im writing to apologize for the delay in description of project. We had a problem with description of problem. We are currently working on the problem and expect to have it resolved by date.If you need further information, do not hesitate to contact me at te

2、lephone number.Once again, I apologize for the delay.Sincerely,nametitlecompany nametelephone numberApology for a Late ShipmentDear customer name:We are very sorry to inform you that shipment of your order order number has been delayed because reason for delay. Our new estimated shipping date is new

3、 shipping date. If you have any questions about this delay, please contact our Customer Service Department at email address or phone number. We will send you an email confirmation when the order has left our warehouse.Once again, we are very sorry for this delay and we apologize for any inconvenienc

4、e it may cause.Sincerely,nametitlecompany nametelephone numberApology for Delivery of Damaged GoodsDear customer name:We were very sorry to learn that your order order number was damaged during shipping. Per your request, we are sending a new shipment. It should arrive by approximate date. If you ha

5、ve any questions, please contact me at phone number or reply to this email.Please accept our sincerest apologies for any inconvenience this has caused.Sincerely,nametitlecompany nametelephone numberAppoligize:For Missing a meetingDear name:Im very sorry that I missed the name of meeting meeting. sen

6、tence with reason for missing the meeting. I would be happy to meet with you or someone else who was at the meeting to get a summary of the discussion. Please let me know what you think would work best. Once again, please accept my apologies. Sincerely,nameAnnouncement of a New ProductDear Customers

7、:We are pleased to announce a new item in our product line. It is product name here. This is a significant addition because positive characteristics of new product. A complete description is of productproduct specificationsphoto, if appropriateWe look forward to talking with you about pro

8、duct name here. Please call us at telephone number here or reply to this email to arrange for a meeting.Sincerely,nametitlecompany nametelephone numberAnnouncement of a New Area RepresentativeDear name:We are pleased to announce that representatives name will now be representing company in your area

9、. sentence describing new representatives background and experience. representatives name will contact you soon to arrange an introductory meeting. We look forward to continuing our successful relationship with you.Sincerely,nametitlecompany nametelephone numberNew Product DemoDear name :company wil

10、l be giving a demonstration for our new product, product name, on date at time at location. We hope that you will be able to take time out from your busy schedule to attend this exciting event. We believe that this product has several benefits for you:first benefitsecond benefitthird benefitPlease c

11、ontact me at telephone number or reply to this email if you are able to attend.Sincerely,nametitlecompany nametelephone numberChange of Billing AddressDear name:Please change the billing address for name. The new address is below:new addressPlease contact me if you have any questions or need additio

12、nal information.Sincerely,nametitlecompany nametelephone numberFollow-Up after a First Sales MeetingDear name:Thank you for taking the time to meet with me. I was interested to learn describe what customer said. I found our meeting valuable and hope that we will continue the discussion soon. Are you

13、 available on date at time for a follow-up meeting?Sincerely,nametitlecompany nametelephone numberNew Customer WelcomeDear name:company is pleased to welcome you as a new customer. We know that you will be satisfied with our products and customer service. If you have any questions about our company,

14、 please do not hesitate to contact me at telephone number or email address. Once again, welcome to company!Sincerely,nametitlecompany nametelephone numberHoliday Message to Stockholders or CustomersDear name:Happy holidays! We would like to thank you for your support of company throughout this past

15、year. Please accept our warmest wishes for you and your family during this holiday season. Sincerely,companyComplaintsGeneral ComplaintDear name:Im writing to inform you of a problem we have had with your company. description of the problem. This has caused us some difficulties. description of probl

16、ems. We must resolve this situation quickly. We suggest that you suggested solution. Please call me as soon as possible at telephone number so that we can discuss our options.Sincerely,nametitlecompany nametelephone numberComplaint about a Problem with a ProductDear name:On date, we ordered descript

17、ion of goods from your company. When the shipment arrived on date, we found a serious problem. sentence describing problem We must resolve this quickly. Please call me as soon as possible at telephone number so that we can discuss our options.Sincerely,nametitlecompany nametelephone numberComplaint

18、about an Overcharge to an AccountDear name:We recently purchased product or service from your company. When we received our invoice, we noticed that we had been overcharged. When we agreed to this purchase, we were told that it would cost expected price. On the invoice, however, we were charged pric

19、e charged.We need to address this error quickly. Please call me as soon as possible at telephone number to discuss our options.Sincerely,nametitlecompany nametelephone numberProposing a Time for a MeetingHello, everyone. We would like to have a meeting to discuss subject of meeting on date at time.

20、The proposed agenda is below. If you have additional items that you would like to discuss, please send me an email. agenda item agenda itemagenda itemagenda itemPlease respond to this email by date or time to confirm whether or not this time works for you. If you are unable to attend the meeting at

21、the proposed time, please let me know what alternate times would work for you.Thanks!nameConfirming a MeetingHello, everyone. Thank you all for confirming that you can attend the meeting on date at time to discuss topic of meeting. We will be meeting in room name. Attached is the updated agenda. If

22、you have any additional items, please send me an email.agenda itemagenda itemagenda itemagenda itemI look forward to seeing Postponing a MeetingHello, everyone. Thank you for responding to my email about the description of meeting meeting. The proposed day and time was not good for some of y

23、ou, and so I would like to reschedule the meeting. Ive listed some alternative dates and times below. Please let me know if any of these times would not be convenient for you.first date and timesecond date and timethird date and timeOnce I hear back from everyone, I will confirm the new date and tim

24、e.Thank Canceling a MeetingHello, everyone. Im writing to tell you that the describe meeting meeting has been canceled because reason for canceling the meeting. I will let you know if we are able to reschedule it later.Thank Summarizing a MeetingHere is a summary of the description o

25、f meeting meeting on date. The main points are below.point #1point #2point #3point #4If you have additional items you would like to include, please send me an email and I will distribute an updated summary.Thank Compliment Compliment to a Colleague on a Projectname,I just wanted to tell you

26、that I think that you did a great job on project. You worked hard and your ideas really helped us move the project along. I enjoyed working with you and I hope that well be able to work together again soon.Thanks!nameCompliment about Customer ServiceDear person or company:Im writing to tell you how

27、pleased we were with the service provided by your company. sentence with example or detail of excellent service provided by the company We were very impressed with your professionalism and will certainly keep you in mind for future needs.Sincerely,nametitlecompany nametelephone numberCompliment abou

28、t a ProductDear name or person or company:I am writing to tell you how much we like the product that we purchased from name of company. We are especially impressed with example of high-quality feature. Please tell everyone at name of company how happy we are with your product.Sincerely,nameyour titl

29、ecompany nametelephone number通告Suspended AccountDear name of customer:We regret to inform you that we are closing your account with company because reason for closing the account. If you would like to discuss this matter, please contact name at telephone number.Sincerely,nametitleyour companys namey

30、our telephone numberRequest to Close an AccountDear name:This is to inform you that I am closing my account with name of company. Please confirm that you have received this email, and please notify me when my account has been closed. You can contact me if you have any questions or if you need additi

31、onal information.Sincerely,nameCongratulations on a Promotion (Formal)Dear name:Congratulations on your recent promotion to job title! company name made a wise decision. You have worked extremely hard and really deserve the promotion. Please accept my best wishes for success in your new position.Kin

32、d regards,nameCongratulations on a Promotion (Informal)name,I was really happy to hear about your promotion to new job title! Youve done a great job and really deserve this recognition. Congratulations!nameCongratulations on a Personal Eventname,I just heard the good news about event. Congratulation

33、s! I wish you the very best!nameConfirming an OrderThank you for your order, customer name!This is to confirm that we have received your order. Your order number is order number. Please check the information below to confirm that it is correct. If there is a problem, please contact our Customer Serv

34、ice Department at email address or telephone number. We will send you an email confirmation when your order has shipped.Shipping address: customers shipping addressBilling Address:customers billing addressItem NameItem QuantityItem Pricename of item #1name of item #2quantityquantitypricepriceSubtota

35、l of All Items: total charge from items in tableShipping and Handling: shipping and handling chargesTotal for This Order: order totalShipping Method: shipping methodThank you again for your order!Sincerely,name titlecompany name telephone numberProviding Shipping ConfirmationThank you for your order

36、, customer name! This is to confirm that we shipped your order order number on shipping date. It should arrive between earliest arrival date and latest delivery date. If you have any questions, please send us an email at customer service email address or call us at customer service telephone number.

37、 Please include your order number in all communication with us.Thank you again for your order!Sincerely,nametitlecompany nametelephone numberCanceling an OrderTo Whom It May Concern:I need to cancel our order with company name. The order number is order number. If you have any questions, please cont

38、act me at your telephone number or reply to this email. I apologize for any inconvenience this may cause.Sincerely,nametitlecompany nametelephone numberChanging an OrderTo Whom It May Concern:I would like to change an order that my company made on date. The order number is order number. I would like

39、 to description of the change. If there is a problem with this request, please call me at telephone number send me an email. Thank you for your prompt attention.Sincerely,nametitlecompany nametelephone numberAcknowledging a DeliveryTo Whom It May Concern:This is to confirm that order number order nu

40、mber arrived on date. Sincerely,nametitlecompany nametelephone numberRequested DocumentDear name:You asked me to send you a copy of name of document. Ive attached it to this email. Please send a confirmation email when you receive it.If you need any further information or have any questions, Id be h

41、appy to talk with you.Sincerely,nametitlecompany nametelephone numberOrder Form or Purchase OrderTo Whom It May Concern:We are interested in purchasing product from your company. Ive attached our order to this email. Please send a confirmation email when you receive it. If you need any further infor

42、mation or have any questions, please contact me.Sincerely,name titlecompany nametelephone numberInvoiceDear name:Thank you for your order. We have shipped it and you should receive it by date. The invoice for your order is attached to this email. Please send a confirmation email when you receive it.

43、If you need any further information or have any questions, please contact me.Sincerely,nametitlecompany nametelephone numberProviding Pricing InformationDear name:Thank you for your interest in product or service name. Following is the pricing information that you requested:product or service name p

44、riceThe attached document provides additional information about our company. If you have any further questions, please do not hesitate to contact me.Thank you again for your interest.Sincerely,nametitlecompany nametelephone numberAccepting a Price QuotationDear name:Thank you for sending the informa

45、tion about product or service name. I have discussed the price quotation with my colleagues and we agree that the cost is reasonable. Please call me at telephone number or send me an email so that we can set up a meeting to discuss next steps.Sincerely,nametitlecompany nametelephone numberRejecting

46、a Price QuotationDear name:Thank you for sending the pricing information about product or service name. I have discussed your price quotation with my colleagues. Unfortunately, it is higher than we had expected. If there is a possibility of negotiating a price reduction, please call me at telephone

47、number or send me an email. Otherwise, we will not be able to make a purchase at this time.Sincerely,nametitlecompany nametelephone numberInvitation to a Social EventDear name:You are invited to event name to celebrate reason for event. Here are the details.When: date and time of eventWhere: locatio

48、n of eventAttire: preferred attire: casual, informal, formalRSVP: name at telephone number or email address by response dateHope to see you there!nameInvitation to a Business EventDear name: As title of executive of company name, I am delighted to invite you to event name or description, to be held

49、on date at location.This event is designed to description of event purpose. Here are some highlights of this important event:activity #1activity #2activity #3activity #4For more details, please go to Web page URL or call name at phone number. I look forward to seeing you on date of event!Kind regard

50、s,namecompany nametelephone numberAccepting an InvitationDear name:Thank you very much for inviting me to name of event. I am delighted to accept. Ill see you date of event. Best wishes,nametitlecompany nametelephone numberDeclining an InvitationDear name:Thank you very much for inviting me to name of event. Unfortunately, I wont be able to attend as I have a previous engagement.Sincerely,nametitlecompany nametelephone numberCanceling a Business EventDear name:We are very sorry to inform you that we have cancelled event name or description due to reason. Please accept our sinc

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