供應(yīng)鏈管理 第三版 Unit1 習(xí)題與答案

1、供應(yīng)鏈管理 第三版 Unit1 習(xí)題與答案供應(yīng)鏈管理 第三版 Unit1 習(xí)題與答案供應(yīng)鏈管理 第三版 Unit1 習(xí)題與答案供應(yīng)鏈管理 第三版 Unit1 習(xí)題與答案編制僅供參考審核批準(zhǔn)生效日期地址： 電話：傳真: 郵編:Chapter 1Understanding the Supply ChainTrue/FalseA supply chain includes only the organizations directly involved in supplying components needed for manufacturing.Answer: FalseDifficulty:

2、ModerateA supply chain consists of all parties involved, directly or indirectly, in fulfilling a customer request.Answer: TrueDifficulty: ModerateA supply chain could be more accurately described as a supply network or supply web.Answer: TrueDifficulty: ModerateThe objective of every supply chain is

3、 to maximize the overall value generated.Answer: TrueDifficulty: EasyThe objective of every supply chain is to maximize the value generated for the manufacturing component of the supply chain.Answer: FalseDifficulty: ModerateEvery supply chain must include all 5 stages.Answer: FalseDifficulty: EasyT

4、he cycle view of a supply chain holds that the processes in a supply chain are divided into a series of activities performed at the interface between successive stages.Answer: TrueDifficulty: ModerateThe cycle view of a supply chain holds that the processes in a supply chain are divided into 2 categ

5、ories depending on whether they are initiated in response to or in anticipation of customer orders.Answer: FalseDifficulty: ModerateThe push/pull view of a supply chain holds that the processes in a supply chain are divided into 2 categories depending on whether they are initiated in response to or

6、in anticipation of customer orders.Answer: TrueDifficulty: EasyThe push/pull view of a supply chain holds that the processes in a supply chain are divided into a series of activities performed at the interface between successive stages.Answer: FalseDifficulty: EasyThe objective of the customer arriv

7、al process is to maximize the conversion of customer arrivals to customer orders.Answer: True Difficulty: ModerateThe objective of the customer arrival process is to ensure that orders are quickly and accurately entered and communicated to other affected supply chain processes.Answer: FalseDifficult

8、y: ModerateThe objective of customer order entry is to ensure that orders are quickly and accurately entered and communicated to other affected supply chain processes.Answer: TrueDifficulty: ModerateThe objective of customer order entry is to maintain a record of product receipt and complete payment

9、.Answer: FalseDifficulty: HardThe replenishment cycle occurs at the retailer/distributor interface.Answer: TrueDifficulty: HardThe replenishment cycle occurs at the distributor/manufacturer interface.Answer: FalseDifficulty: HardThe replenishment cycle is initiated when a supermarket runs out of sto

10、ck of a particular item.Answer: TrueDifficulty: HardThe replenishment cycle is initiated when customers load items intended for purchase into their carts.Answer: FalseDifficulty: HardThe manufacturing cycle occurs at the distributor/manufacturer interface.Answer: TrueDifficulty: ModerateThe manufact

11、uring cycle occurs at the manufacturer/supplier interface.Answer: FalseDifficulty: ModerateThe production scheduling process in the manufacturing cycle is similar to the order entry process in the replenishment cycle.Answer: TrueDifficulty: HardThe production scheduling process in the manufacturing

12、cycle is similar to the order fulfillment process in the replenishment cycle.Answer: FalseDifficulty: HardThe procurement cycle occurs at the manufacturer/supplier interface.Answer: TrueDifficulty: EasyThe procurement cycle occurs at the retailer/distributor interface.Answer: FalseDifficulty: EasyTh

13、e cycle view of the supply chain is useful when considering operational decisions, because it specifies the roles and responsibilities of each member of the supply chain.Answer: TrueDifficulty: ModerateThe cycle view of the supply chain is useful when considering operational decisions, because it ca

14、tegorizes processes based on whether they are initiated in response to or in anticipation of customer orders.Answer: FalseDifficulty: ModerateThe push/pull view of the supply chain is useful when considering strategic decisions relating to supply chain design, because it categorizes processes based

15、on whether they are initiated in response to or in anticipation of customer orders.Answer: TrueDifficulty: ModerateThe push/pull view of the supply chain is useful when considering strategic decisions relating to supply chain design, because it specifies the roles and responsibilities of each member

16、 of the supply chain.Answer: FalseDifficulty: ModeratePull processes may also be referred to as reactive processes.Answer: TrueDifficulty: EasyPull processes may also be referred to as speculative processes.Answer: FalseDifficulty: EasyPush processes may also be referred to as speculative processes.

17、Answer: TrueDifficulty: EasyPush processes may also be referred to as reactive processes.Answer: FalseDifficulty: EasyAll supply chain activities within a firm belong to one of three macro processes CRM, ISCM and SRM.Answer: TrueDifficulty: EasyThere is a close connection between the design and mana

18、gement of supply chain flows and the success of a supply chain.Answer: TrueDifficulty: EasyMultiple ChoiceWhich of the following is not a stage within a typical supply chain?CustomersRetailersWholesalers/DistributorsManufacturersAll of the above are stages within a typical supply chain.Answer: eDiff

19、iculty: EasyWhich of the following is not a stage within a typical supply chain?CustomersRetailersWholesalers/DistributorsMerchandisersComponent/Raw material suppliersAnswer: dDifficulty: EasySupply chain profitability isnot correlated to the value generated by the various stages of the supply chain

20、.the total profit to be shared across all supply chain stages.the difference between the revenue generated from the customer and the overall cost across the supply chain.the total revenue generated by the distributor stage of the supply chain.b and c onlyAnswer: eDifficulty: DifficultSuccessful supp

21、ly chain management requires which of the following decision phasessupply chain strategy/designsupply chain planningsupply chain operationall of the abovea and b onlyAnswer: dDifficulty: ModerateThe decision phases in a supply chain includeproduction scheduling.customer relationship management.suppl

22、y chain operation.supply chain orientation.all of the aboveAnswer: cDifficulty: ModerateThe cycle view of a supply chain holds thatthe processes in a supply chain are divided into 2 categories.the processes in a supply chain are divided into a series of activities performed at the interface between

23、successive stages.all processes in a supply chain are initiated in response to a customer order.all processes in a supply chain are performed in anticipation of customer orders.None of the above are true.Answer: bDifficulty: ModerateThe push/pull view of a supply chain holds that the processes in a

24、supply chain are divided into a series of activities performed at the interface between successive stages.all processes in a supply chain are initiated in response to a customer order.all response in a supply chain are performed in anticipation of customer orders.the processes in a supply chain are

25、divided into 2 categories depending on whether they are initiated in response to or in anticipation of customer orders.None of the above are true.Answer: dDifficulty: ModerateWhich of the following is not a cycle in the supply chain cycle view?Analysis cycleCustomer order cycleReplenishment cycleMan

26、ufacturing cycleProcurement cycleAnswer: aDifficulty: ModerateWhich of the following is not a cycle in the supply chain cycle view?Customer order cycleReplenishment cycleManufacturing cycleProcurement cycleAll of the above are part of the supply chain cycle view.Answer: eDifficulty: ModerateThe cust

27、omer order cycle occurs at thecustomer/retailer interface.retailer/distributor interface.distributor/manufacturer interface.manufacturer/supplier interface.none of the aboveAnswer: aDifficulty: EasyWhich of the following is not a process in the customer order cycle?Customer arrivalCustomer qualifica

28、tionCustomer order entryCustomer order fulfillmentCustomer order receivingAnswer: bDifficulty: ModerateCustomer arrival refers tothe point in time when the customer has access to choices and makes a decision regarding a purchase.the customer informing the retailer of what they want to purchase and t

29、he retailer allocating product to the customer.the process where product is prepared and sent to the customer.the process where the customer receives the product and takes ownership.none of the aboveAnswer: aDifficulty: ModerateThe objective of the customer arrival process is toget the correct order

30、s to customers by the promised due date at the lowest possible cost.maintain a record of product receipt and complete payment.maximize the conversion of customer arrivals to customer orders.ensure that orders are quickly and accurately entered and communicated to other affected supply chain processe

31、s.none of the aboveAnswer: cDifficulty: EasyCustomer order entry isthe point in time when the customer has access to choices and makes a decision regarding a purchase.the customer informing the retailer of what they want to purchase and the retailer allocating product to the customer.the process whe

32、re product is prepared and sent to the customer.the process where the customer receives the product and takes ownership.none of the aboveAnswer: bDifficulty: ModerateThe objective of customer order entry is toget the correct orders to customers by the promised due date at the lowest possible cost.ma

33、intain a record of product receipt and complete payment.maximize the conversion of customer arrivals to customer orders.ensure that orders are quickly and accurately entered and communicated to other affected supply chain processes.none of the aboveAnswer: dDifficulty: EasyCustomer order fulfillment

34、 refers tothe point in time when the customer has access to choices and makes a decision regarding a purchase.the customer informing the retailer of what they want to purchase and the retailer allocating product to the customer.the process where product is prepared and sent to the customer.the proce

35、ss where the customer receives the product and takes ownership.none of the aboveAnswer: cDifficulty: ModerateThe objective of customer order fulfillment is toget the correct orders to customers by the promised due date at the lowest possible cost.maintain a record of product receipt and complete pay

36、ment.maximize the conversion of customer arrivals to customer orders.ensure that orders are quickly and accurately entered and communicated to other affected supply chain processes.none of the aboveAnswer: aDifficulty: EasyCustomer order receiving isthe point in time when the customer has access to

37、choices and makes a decision regarding a purchase.the customer informing the retailer of what they want to purchase and the retailer allocates product to the customer.the process where product is prepared and sent to the customer.the process where the customer receives the product and takes ownershi

38、p.none of the aboveAnswer: dDifficulty: ModerateThe replenishment cycle occurs at thecustomer/retailer interface.retailer/distributor interface.distributor/manufacturer interface.manufacturer/supplier interface.none of the aboveAnswer: bDifficulty: EasyThe processes involved in the replenishment cyc

39、le includeretail order receiving.retail order entry.retail order trigger.retail order fulfillment.all of the aboveAnswer: eDifficulty: ModerateThe processes included in the replenishment cycle include all of the following exceptretail order receiving.retail order entry.retail order trigger.retail or

40、der fulfillment.none of the aboveAnswer: eDifficulty: ModerateThe processes included in the replenishment cycle includeorder duction scheduling.retail trigger.manufacturing.receiving.Answer: cDifficulty: ModerateThe replenishment cycle is initiated whenthe customer walks into the supermar

41、ket.the customer calls a mail order telemarketing center.customers load items intended for purchase into their carts.a supermarket runs out of stock of a particular item.a product is received into stock at a store.Answer: dDifficulty: HardThe manufacturing cycle occurs at thecustomer/retailer interf

42、ace.retailer/distributor interface.distributor/manufacturer interface.manufacturer/supplier interface.none of the aboveAnswer: cDifficulty: EasyThe processes involved in the manufacturing cycle include receiving.manufacturing and duction scheduling.order arrival.all of the aboveAnswer: e

43、Difficulty: ModerateThe processes involved in the manufacturing cycle includeorder duction scheduling.order fulfillment.order entry.manufacturing order analysis.Answer: bDifficulty: ModerateThe production scheduling process in the manufacturing cycle is similar to theorder receiving proce

44、ss in the replenishment cycle.order fulfillment process in the replenishment cycle.order entry process in the replenishment cycle.order trigger process in the replenishment cycle.none of the aboveAnswer: cDifficulty: HardThe manufacturing and shipping process in the manufacturing cycle is equivalent

45、 to theorder receiving process in the replenishment cycle.order fulfillment process in the replenishment cycle.order entry process in the replenishment cycle.order trigger process in the replenishment cycle.none of the aboveAnswer: bDifficulty: HardThe procurement cycle occurs at thecustomer/retaile

46、r interface.retailer/distributor interface.distributor/manufacturer interface.manufacturer/supplier interface.none of the aboveAnswer: dDifficulty: EasyThe relationship between the manufacturer and supplier during the procurement cycle is very similar to the relationship betweencustomer and retailer

47、.retailer and distributor.retailer and manufacturer.distributor and manufacturer.manufacturer and customer.Answer: dDifficulty: ModerateThe cycle view of the supply chain is useful when considering operational decisions, becauseit categorizes processes based on whether they are initiated in response

48、 to or in anticipation of customer orders.it specifies the roles and responsibilities of each member of the supply cesses are identified as either reactive or speculative.it focuses on processes that are external to the firm.it focuses on processes that are internal to the firm.Answer: bDif

49、ficulty: HardThe push/pull view of the supply chain is useful when considering strategic decisions relating to supply chain design, becauseit categorizes processes based on whether they are initiated in response to or in anticipation of customer orders.it specifies the roles and responsibilities of

50、each member of the supply chain.it clearly defines the processes involved and the owners of each process.it focuses on processes that are external to the firm.it focuses on processes that are internal to the firm.Answer: aDifficulty: HardWhich of the following statements about pull processes is accu

51、rate?May also be referred to as speculative processes.Execution is initiated in anticipation of customer orders.At the time of execution, demand must be forecast.May also be referred to as reactive processes.None of the above are accurate.Answer: dDifficulty: EasyWhich of the following is not an acc

52、urate statement about pull processes?May also be referred to as speculative processes.Execution is initiated in response to a customer order.At the time of execution, demand is known with certainty.May also be referred to as reactive processes.All of the above are accurate.Answer: aDifficulty: EasyW

53、hich of the following statements about push processes is accurate?May also be referred to as speculative processes.Execution is initiated in response to customer orders.At the time of execution, demand is known with certainty.May also be referred to as reactive processes.None of the above are accura

54、te.Answer: aDifficulty: EasyWhich of the following is not an accurate statement about push processes?May also be referred to as speculative processes.Execution is initiated in anticipation of customer orders.At the time of execution, demand must be forecast.May also be referred to as reactive proces

55、ses.All of the above are accurate.Answer: dDifficulty: EasySupply chain macro processes include which of the following?Customer Relationship Management (CRM)Internal Supply Chain Management (ISCM)Supplier Relationship Management (SRM)all of the abovenone of the aboveAnswer: dDifficulty: EasySupply c

56、hain macro processes include which of the following?Internal Relationship Management (IRM)Customer Relationship Management (CRM)External Relationship Management (ERM)Supply Chain Relationship Management (SCRM)none of the aboveAnswer: bDifficulty: ModerateSupply chain macro processes include which of

57、 the following?Internal Relationship Management (IRM)External Relationship Management (ERM)Supplier Relationship Management (SRM)Supply Chain Relationship Management (SCRM)none of the aboveAnswer: cDifficulty: ModerateActivities involved in the Customer Relationship Management (CRM) macro process in

58、cludeplanning of internal production and storage.order fulfillment.marketing.supply planning.demand planning.Answer: cDifficulty: HardActivities involved in the Customer Relationship Management (CRM) macro process include all of the following exceptdemand planning.marketing.sales.order management.ca

59、ll center management.Answer: aDifficulty: HardActivities involved in the Internal Supply Chain Management (ISCM) macro process include marketing.order fulfillment.sales.order management.call center management.Answer: bDifficulty: HardActivities involved in the Internal Supply Chain Management (ISCM)

60、 macro process include all of the following exceptplanning of internal production and storage.order fulfillment.supply planning.demand planning.order management.Answer: eDifficulty: HardActivities involved in the Supplier Relationship Management (SRM) macro process includeplanning of internal produc