專業(yè)技術(shù)人員執(zhí)行力考試題及答案

1.執(zhí)行力簡單來說就是（）。(單選)HTMLCONTROLForms.HTML:Hidden.1HTMLCONTROLForms.HTML:Option.1A行動力HTMLCONTROLForms.HTML:Option.1B戰(zhàn)斗力HTMLCONTROLForms.HTML:Option.1C經(jīng)營能力HTMLCONTROLForms.HTML:Option.1D應變能力2.（）與“規(guī)劃”相對應，指的是對規(guī)劃的實施，其前提是已經(jīng)有了規(guī)劃。(單選)HTMLCONTROLForms.HTML:Hidden.1HTMLCONTROLForms.HTML:Option.1A既定執(zhí)行力HTMLCONTROLForms.HTML:Option.1B應變執(zhí)行力HTMLCONTROLForms.HTML:Option.1C辦事執(zhí)行力HTMLCONTROLForms.HTML:Option.1D應變執(zhí)行力3.合理和平衡，基于目標的路徑，反饋與糾錯，系統(tǒng)學習能力是執(zhí)行力（）特征的體現(xiàn)。(單選)HTMLCONTROLForms.HTML:Hidden.1HTMLCONTROLForms.HTML:Option.1A全員性HTMLCONTROLForms.HTML:Option.1B系統(tǒng)性HTMLCONTROLForms.HTML:Option.1C操作性HTMLCONTROLForms.HTML:Option.1D可量化性4.把事做對指的是執(zhí)行的核心流程中的（）。(單選)HTMLCONTROLForms.HTML:Hidden.1HTMLCONTROLForms.HTML:Option.1A人員流程HTMLCONTROLForms.HTML:Option.1B戰(zhàn)略流程HTMLCONTROLForms.HTML:Option.1C運營流程HTMLCONTROLForms.HTML:Option.1D決策流程5.把事做對指的是執(zhí)行的核心流程中的（）。(單選)HTMLCONTROLForms.HTML:Hidden.1HTMLCONTROLForms.HTML:Option.1A人員流程HTMLCONTROLForms.HTML:Option.1B戰(zhàn)略流程HTMLCONTROLForms.HTML:Option.1C運營流程HTMLCONTROLForms.HTML:Option.1D決策流程6.（）是指對環(huán)境和流程變化應激反應。(單選)HTMLCONTROLForms.HTML:Hidden.1HTMLCONTROLForms.HTML:Option.1A責任心HTMLCONTROLForms.HTML:Option.1B創(chuàng)造力HTMLCONTROLForms.HTML:Option.1C專業(yè)能力HTMLCONTROLForms.HTML:Option.1D應變能力7.（）是指要以服從為天職。(單選)HTMLCONTROLForms.HTML:Hidden.1HTMLCONTROLForms.HTML:Option.1A服從法則HTMLCONTROLForms.HTML:Option.1B目標法則HTMLCONTROLForms.HTML:Option.1C冠軍法則HTMLCONTROLForms.HTML:Option.1D裸奔法則8.（）是指做自己擅長的，上帝助你成功。(單選)HTMLCONTROLForms.HTML:Hidden.1HTMLCONTROLForms.HTML:Option.1A服從法則HTMLCONTROLForms.HTML:Option.1B目標法則HTMLCONTROLForms.HTML:Option.1C冠軍法則HTMLCONTROLForms.HTML:Option.1D裸奔法則9.（）是指在過程中動態(tài)矯正，先開槍再瞄準。(單選)HTMLCONTROLForms.HTML:Hidden.1HTMLCONTROLForms.HTML:Option.1A服從法則HTMLCONTROLForms.HTML:Option.1B目標法則HTMLCONTROLForms.HTML:Option.1C速度法則HTMLCONTROLForms.HTML:Option.1D裸奔法則10.()包括企業(yè)內(nèi)部的信息溝通及企業(yè)與外部環(huán)境的信息溝通。(單選)HTMLCONTROLForms.HTML:Hidden.1HTMLCONTROLForms.HTML:Option.1A工作計劃系統(tǒng)HTMLCONTROLForms.HTML:Option.1B信息溝通系統(tǒng)HTMLCONTROLForms.HTML:Option.1C企業(yè)的培訓和發(fā)展系統(tǒng)HTMLCONTROLForms.HTML:Option.1D決策系統(tǒng)11.影響員工執(zhí)行力的因素不包括（）。(單選)HTMLCONTROLForms.HTML:Hidden.1HTMLCONTROLForms.HTML:Option.1A觀念要素HTMLCONTROLForms.HTML:Option.1B責任劃分HTMLCONTROLForms.HTML:Option.1C能力要素HTMLCONTROLForms.HTML:Option.1D環(huán)境要素12.企業(yè)要建立執(zhí)行力（）系統(tǒng)，落實責任，準確的獎懲機制，資源調(diào)配。(單選)HTMLCONTROLForms.HTML:Hidden.1HTMLCONTROLForms.HTML:Option.1A保障HTMLCONTROLForms.HTML:Option.1B決策HTMLCONTROLForms.HTML:Option.1C管理HTMLCONTROLForms.HTML:Option.1D啟動13.執(zhí)行力的流程不包括（）。(單選)HTMLCONTROLForms.HTML:Hidden.1HTMLCONTROLForms.HTML:Option.1A人員流程HTMLCONTROLForms.HTML:Option.1B戰(zhàn)略流程HTMLCONTROLForms.HTML:Option.1C運營流程HTMLCONTROLForms.HTML:Option.1D監(jiān)督流程14.人員流程、戰(zhàn)略流程和運營流程的核心是（）。(單選)HTMLCONTROLForms.HTML:Hidden.1HTMLCONTROLForms.HTML:Option.1A選對人、做對事、用對的方式做事HTMLCONTROLForms.HTML:Option.1B人員流程HTMLCONTROLForms.HTML:Option.1C戰(zhàn)略流程HTMLCONTROLForms.HTML:Option.1D運營流程15.（）工作環(huán)節(jié)包括配備資源、組織驅(qū)動、監(jiān)督過程、激勵約束，以便保證執(zhí)行路徑和節(jié)奏與戰(zhàn)略目標相匹配。(單選)HTMLCONTROLForms.HTML:Hidden.1HTMLCONTROLForms.HTML:Option.1A人員流程HTMLCONTROLForms.HTML:Option.1B戰(zhàn)略流程HTMLCONTROLForms.HTML:Option.1C運營流程HTMLCONTROLForms.HTML:Option.1D監(jiān)督流程16.保障合適的人做好合適的事，解決糾紛改進規(guī)則和程序，通過摸索實現(xiàn)精準監(jiān)督和激勵，迭代進化，有助于建立有效的（）。(單選)HTMLCONTROLForms.HTML:Hidden.1HTMLCONTROLForms.HTML:Option.1A人員流程HTMLCONTROLForms.HTML:Option.1B戰(zhàn)略流程HTMLCONTROLForms.HTML:Option.1C運營流程HTMLCONTROLForms.HTML:Option.1D監(jiān)督流程17.下列選項中不屬于知識型服務的是（）(單選)HTMLCONTROLForms.HTML:Hidden.1HTMLCONTROLForms.HTML:Option.1A金融咨詢HTMLCONTROLForms.HTML:Option.1B法律咨詢HTMLCONTROLForms.HTML:Option.1C財務咨詢HTMLCONTROLForms.HTML:Option.1D物流服務18.環(huán)境服務品質(zhì)不包括（）(單選)HTMLCONTROLForms.HTML:Hidden.1HTMLCONTROLForms.HTML:Option.1A政府與公共服務HTMLCONTROLForms.HTML:Option.1B信用資源HTMLCONTROLForms.HTML:Option.1C物流體系HTMLCONTROLForms.HTML:Option.1D社會資本19.分工責任不明確，執(zhí)行授權(quán)不落實，監(jiān)控指標過于空泛，從而監(jiān)控無法實施，是監(jiān)控漏洞中（）問題的表現(xiàn)。(單選)HTMLCONTROLForms.HTML:Hidden.1HTMLCONTROLForms.HTML:Option.1A制度性HTMLCONTROLForms.HTML:Option.1B技術(shù)性HTMLCONTROLForms.HTML:Option.1C程序性HTMLCONTROLForms.HTML:Option.1D固有性20.改進各個職能環(huán)節(jié)的銜接關系，提高業(yè)務環(huán)節(jié)之間轉(zhuǎn)換的靈活性、自適應性和銜接效率是（）。(單選)HTMLCONTROLForms.HTML:Hidden.1HTMLCONTROLForms.HTML:Option.1A職能間的業(yè)務重組HTMLCONTROLForms.HTML:Option.1B組織間業(yè)務流程重組HTMLCONTROLForms.HTML:Option.1C企業(yè)間業(yè)務重組HTMLCONTROLForms.HTML:Option.1D內(nèi)部職能業(yè)務重組21.企業(yè)把一般技術(shù)的生產(chǎn)和服務外包出去，開發(fā)（）技術(shù)，以最大限度地保持企業(yè)的競爭力。(單選)HTMLCONTROLForms.HTML:Hidden.1HTMLCONTROLForms.HTML:Option.1A一般HTMLCONTROLForms.HTML:Option.1B核心HTMLCONTROLForms.HTML:Option.1C關鍵HTMLCONTROLForms.HTML:Option.1D重要22.企業(yè)價值觀不包括（）層面。(單選)HTMLCONTROLForms.HTML:Hidden.1HTMLCONTROLForms.HTML:Option.1A領導層面HTMLCONTROLForms.HTML:Option.1B組織層面HTMLCONTROLForms.HTML:Option.1C企業(yè)層面HTMLCONTROLForms.HTML:Option.1D個人層面23.企業(yè)價值觀的（）層面是指通過規(guī)則和制度體現(xiàn)和維護價值觀，通過監(jiān)控、鼓勵和激勵實現(xiàn)價值觀。(單選)HTMLCONTROLForms.HTML:Hidden.1HTMLCONTROLForms.HTML:Option.1A領導層面HTMLCONTROLForms.HTML:Option.1B組織層面HTMLCONTROLForms.HTML:Option.1C企業(yè)層面HTMLCONTROLForms.HTML:Option.1D個人層面24.服務創(chuàng)新就是使（）感受到不同于從前的嶄新內(nèi)容，是指新的設想、新的技術(shù)手段轉(zhuǎn)變成新的或者改進的服務方式。(單選)HTMLCONTROLForms.HTML:Hidden.1HTMLCONTROLForms.HTML:Option.1A老用戶HTMLCONTROLForms.HTML:Option.1B潛在用戶HTMLCONTROLForms.HTML:Option.1C長期用戶HTMLCONTROLForms.HTML:Option.1D短期用戶25.服務創(chuàng)新活動在（）表現(xiàn)得尤為突出。(單選)HTMLCONTROLForms.HTML:Hidden.1HTMLCONTROLForms.HTML:Option.1A信息產(chǎn)業(yè)HTMLCONTROLForms.HTML:Option.1B生產(chǎn)產(chǎn)業(yè)HTMLCONTROLForms.HTML:Option.1C化工產(chǎn)業(yè)HTMLCONTROLForms.HTML:Option.1D運輸產(chǎn)業(yè)26.確定了重點發(fā)展生產(chǎn)性服務業(yè)的大方向之后，城市政府接下來應當考慮的問題是，基于本地獨特位勢，針對性地制定（）的發(fā)展戰(zhàn)略。(單選)HTMLCONTROLForms.HTML:Hidden.1HTMLCONTROLForms.HTML:Option.1A同質(zhì)化HTMLCONTROLForms.HTML:Option.1B差異化HTMLCONTROLForms.HTML:Option.1C多樣化HTMLCONTROLForms.HTML:Option.1D新穎化27.（）不是對城市發(fā)展生產(chǎn)性服務業(yè)起著決定性作用的影響因素。(單選)HTMLCONTROLForms.HTML:Hidden.1HTMLCONTROLForms.HTML:Option.1A人才狀況HTMLCONTROLForms.HTML:Option.1B產(chǎn)業(yè)基礎HTMLCONTROLForms.HTML:Option.1C地理位置HTMLCONTROLForms.HTML:Option.1D城市環(huán)境28.城市的總體位勢是政府決策部門制定服務發(fā)展戰(zhàn)略的（）出發(fā)點。(單選)HTMLCONTROLForms.HTML:Hidden.1HTMLCONTROLForms.HTML:Option.1A基本HTMLCONTROLForms.HTML:Option.1B根本HTMLCONTROLForms.HTML:Option.1C特殊HTMLCONTROLForms.HTML:Option.1D重要29.當?shù)卣枰屑氄鐒e唯我獨有的優(yōu)勢，以便制定（）的服務戰(zhàn)略，有效推動城市經(jīng)濟向服務轉(zhuǎn)型。(單選)HTMLCONTROLForms.HTML:Hidden.1HTMLCONTROLForms.HTML:Option.1A同質(zhì)化HTMLCONTROLForms.HTML:Option.1B差異化HTMLCONTROLForms.HTML:Option.1C多樣化HTMLCONTROLForms.HTML:Option.1D新穎化30.創(chuàng)新服務（）是創(chuàng)新服務要素、關系、資源、規(guī)則和法律政策保障條件的集成。(單選)HTMLCONTROLForms.HTML:Hidden.1HTMLCONTROLForms.HTML:Option.1A理念HTMLCONTROLForms.HTML:Option.1B態(tài)度HTMLCONTROLForms.HTML:Option.1C能力HTMLCONTROLForms.HTML:Option.1D平臺31.團隊執(zhí)行力的核心是（）。(多選)HTMLCONTROLForms.HTML:Hidden.1HTMLCONTROLForms.HTML:Checkbox.1A制度HTMLCONTROLForms.HTML:Checkbox.1B默認許可的彈性空間HTMLCONTROLForms.HTML:Checkbox.1C規(guī)則HTMLCONTROLForms.HTML:Checkbox.1D32.下列屬于執(zhí)行力關鍵要素的是（）(多選)HTMLCONTROLForms.HTML:Hidden.1HTMLCONTROLForms.HTML:Checkbox.1A有效溝通HTMLCONTROLForms.HTML:Checkbox.1B資源保障HTMLCONTROLForms.HTML:Checkbox.1C規(guī)則認同HTMLCONTROLForms.HTML:Checkbox.1D激勵與監(jiān)控33.所謂SMART原則,即是：目標必須具有以下特征（）(多選)HTMLCONTROLForms.HTML:Hidden.1HTMLCONTROLForms.HTML:Checkbox.1A具體HTMLCONTROLForms.HTML:Checkbox.1B可以衡量HTMLCONTROLForms.HTML:Checkbox.1C可以達到HTMLCONTROLForms.HTML:Checkbox.1D相關性34.重視執(zhí)行力的原因包括（）。(多選)HTMLCONTROLForms.HTML:Hidden.1HTMLCONTROLForms.HTML:Checkbox.1A戰(zhàn)略目標與執(zhí)行力HTMLCONTROLForms.HTML:Checkbox.1B組織能力與資源的考核HTMLCONTROLForms.HTML:Checkbox.1C組織調(diào)整、創(chuàng)新和變革的依據(jù)HTMLCONTROLForms.HTML:Checkbox.1D執(zhí)行力與領導無關35.下列選項屬于員工執(zhí)行力的原則的是（）(多選)HTMLCONTROLForms.HTML:Hidden.1HTMLCONTROLForms.HTML:Checkbox.1A自覺地認同感HTMLCONTROLForms.HTML:Checkbox.1B理解目標和戰(zhàn)略意圖HTMLCONTROLForms.HTML:Checkbox.1C個人價值與企業(yè)價值一致性HTMLCONTROLForms.HTML:Checkbox.1D自覺主動臨場解決問題36.下列選項中屬于企業(yè)培訓的方式的是（）(多選)HTMLCONTROLForms.HTML:Hidden.1HTMLCONTROLForms.HTML:Checkbox.1A師傅帶徒弟HTMLCONTROLForms.HTML:Checkbox.1B課堂培訓HTMLCONTROLForms.HTML:Checkbox.1C經(jīng)驗交流HTMLCONTROLForms.HTML:Checkbox.1D參觀學習37.下列屬于落實執(zhí)行力的問題和流程的是（）(多選)HTMLCONTROLForms.HTML:Hidden.1HTMLCONTROLForms.HTML:Checkbox.1A核心業(yè)務流程的重審HTMLCONTROLForms.HTML:Checkbox.1B目標導向的問題梳理HTMLCONTROLForms.HTML:Checkbox.1C環(huán)境及其供應鏈風險和應急措施的規(guī)劃及其落實HTMLCONTROLForms.HTML:Checkbox.1D組織授權(quán)關系的約定和限度38.專業(yè)能力是指（）問題、（）問題、采取行動、（）問題、實現(xiàn)目標的系統(tǒng)流程。(多選)HTMLCONTROLForms.HTML:Hidden.1HTMLCONTROLForms.HTML:Checkbox.1A提出HTMLCONTROLForms.HTML:Checkbox.1B分析HTMLCONTROLForms.HTML:Checkbox.1C解決HTMLCONTROLForms.HTML:Checkbox.1D擱置39.下列關于制定戰(zhàn)略時，讓與此戰(zhàn)略有關的人參與，正確的是（）(多選)HTMLCONTROLForms.HTML:Hidden.1HTMLCONTROLForms.HTML:Checkbox.1A相關人員的參與將使制定的戰(zhàn)略更具有執(zhí)行性HTMLCONTROLForms.HTML:Checkbox.1B相關人員的參與使戰(zhàn)略在未執(zhí)行前就獲得了很多感情支持HTMLCONTROLForms.HTML:Checkbox.1C戰(zhàn)略制作程序可能耗時很長HTMLCONTROLForms.HTML:Checkbox.1D制作出的戰(zhàn)略會非常完美40.下列關于企業(yè)組織結(jié)構(gòu)設置的說法，正確的是（）。(多選)HTMLCONTROLForms.HTML:Hidden.1HTMLCONTROLForms.HTML:Checkbox.1A不合理的組織結(jié)構(gòu)設置一般不會成為戰(zhàn)略執(zhí)行的障礙HTMLCONTROLForms.HTML:Checkbox.1B保持核心業(yè)務流程中的人員與支持性部門人員的合理配比尤其重要HTMLCONTROLForms.HTML:Checkbox.1C當組織結(jié)構(gòu)導致某些重要工作任務“責任者缺位”時，可能導致執(zhí)行不力HTMLCONTROLForms.HTML:Checkbox.1D組織結(jié)構(gòu)與企業(yè)核心經(jīng)營流程不配套可能成為執(zhí)行障礙41.組織執(zhí)行力是組織（）的能力。(多選)HTMLCONTROLForms.HTML:Hidden.1HTMLCONTROLForms.HTML:Checkbox.1A實現(xiàn)目標HTMLCONTROLForms.HTML:Checkbox.1B驅(qū)動執(zhí)行HTMLCONTROLForms.HTML:Checkbox.1C路徑糾偏HTMLCONTROLForms.HTML:Checkbox.1D監(jiān)督控制42.4R執(zhí)行力系統(tǒng)包括（）。(多選)HTMLCONTROLForms.HTML:Hidden.1HTMLCONTROLForms.HTML:Checkbox.1A結(jié)果定義系統(tǒng)HTMLCONTROLForms.HTML:Checkbox.1B責任系統(tǒng)HTMLCONTROLForms.HTML:Checkbox.1C業(yè)績跟蹤改進系統(tǒng)HTMLCONTROLForms.HTML:Checkbox.1D業(yè)績評估系統(tǒng)43.關于結(jié)果跟蹤檢查，說法正確的是（）(多選)HTMLCONTROLForms.HTML:Hidden.1HTMLCONTROLForms.HTML:Checkbox.1A重點是“匯報工作”HTMLCONTROLForms.HTML:Checkbox.1B把問題解決在過程中，而不是事后處罰HTMLCONTROLForms.HTML:Checkbox.1C系統(tǒng)上升到執(zhí)行層面，就變成企業(yè)實施的業(yè)績跟蹤檢查系統(tǒng)HTMLCONTROLForms.HTML:Checkbox.1D重要的是發(fā)現(xiàn)差距，找出原因，并提出提高業(yè)績的方案44.企業(yè)要依靠（）和（）凝聚人。(多選)HTMLCONTROLForms.HTML:Hidden.1HTMLCONTROLForms.HTML:Checkbox.1A制度HTMLCONTROLForms.HTML:Checkbox.1B文化HTMLCONTROLForms.HTML:Checkbox.1C權(quán)威HTMLCONTROLForms.HTML:Checkbox.1D親情45.企業(yè)目標可劃分為（）。(多選)HTMLCONTROLForms.HTML:Hidden.1HTMLCONTROLForms.HTML:Checkbox.1A階段目標HTMLCONTROLForms.HTML:Checkbox.1B團隊目標HTMLCONTROLForms.HTML:Checkbox.1C個目標HTMLCONTROLForms.HTML:Checkbox.1D業(yè)績目標46.下列選項中，關于管理制度與高效執(zhí)行的關系，說法正確的是（）。(多選)HTMLCONTROLForms.HTML:Hidden.1HTMLCONTROLForms.HTML:Checkbox.1A用人體制和目標決策機制是有效執(zhí)行的基礎HTMLCONTROLForms.HTML:Checkbox.1B責任和授權(quán)的規(guī)則是高效執(zhí)行的保障HTMLCONTROLForms.HTML:Checkbox.1C過程監(jiān)督、糾錯控制和約束激勵措施是高效執(zhí)行的措施HTMLCONTROLForms.HTML:Checkbox.1D資源配置和合作協(xié)調(diào)為高效執(zhí)行提供機遇47.業(yè)務流程重組的分類有（）。(多選)HTMLCONTROLForms.HTML:Hidden.1HTMLCONTROLForms.HTML:Checkbox.1A職能間的業(yè)務重組HTMLCONTROLForms.HTML:Checkbox.1B組織間業(yè)務流程重組HTMLCONTROLForms.HTML:Checkbox.1C企業(yè)間業(yè)務重組HTMLCONTROLForms.HTML:Checkbox.1D內(nèi)部職能業(yè)務重組48.下列屬于監(jiān)控漏洞的程序性問題表現(xiàn)的是（）。(多選)HTMLCONTROLForms.HTML:Hidden.1HTMLCONTROLForms.HTML:Checkbox.1A責任和程序不明確HTMLCONTROLForms.HTML:Checkbox.1B責任和程序無計劃HTMLCONTROLForms.HTML:Checkbox.1C非閉環(huán)管理HTMLCONTROLForms.HTML:Checkbox.1D監(jiān)控責任和程序設計存在問題49.下列說法正確的是（）。(多選)HTMLCONTROLForms.HTML:Hidden.1HTMLCONTROLForms.HTML:Checkbox.1A求實文化是指目標決策的可行性，執(zhí)行資源和程序的可操作性，可監(jiān)控性HTMLCONTROLForms.HTML:Checkbox.1B法治文化是指規(guī)則和制度的普適性，排除人治的缺陷，程序和結(jié)果的公平HTMLCONTROLForms.HTML:Checkbox.1C責任文化，責任與契約精神，價值認同與主動創(chuàng)造，容納多樣性和預留試錯空間HTMLCONTROLForms.HTML:Checkbox.1D鼓勵合作和承擔責任是求實文化的內(nèi)容50.發(fā)展人力資源驅(qū)動的創(chuàng)新服務，要做到（）。(多選)HTMLCONTROLForms.HTML:Hidden.1HTMLCONTROLForms.HTML:Checkbox.1A人才聚集HTMLCONTROLForms.HTML:Checkbox.1B精準科普HTMLCONTROLForms.HTML:Checkbox.1C服務意識更新HTMLCONTROLForms.HTML:Checkbox.1D新型產(chǎn)業(yè)帶動51.執(zhí)行力既反映了組織（包括政府、企業(yè)、事業(yè)單位、協(xié)會等）的整體素質(zhì)，也反映出管理者的角色定位。(判斷)HTMLCONTROLForms.HTML:Hidden.1HTMLCONTROLForms.HTML:Option.1正確HTMLCONTROLForms.HTML:Option.1錯誤52.管理者的角色僅僅是制定策略和下達命令，具備執(zhí)行力并不重要。(判斷)HTMLCONTROLForms.HTML:Hidden.1HTMLCONTROLForms.HTML:Option.1正確HTMLCONTROLForms.HTML:Option.1錯誤53.管理者如何培養(yǎng)部屬的執(zhí)行力，是企業(yè)總體執(zhí)行力提升的關鍵。(判斷)HTMLCONTROLForms.HTML:Hidden.1HTMLCONTROLForms.HTML:Option.1正確HTMLCONTROLForms.HTML:Option.1錯誤54.應變能力是指提出問題、分析問題、采取行動、解決問題、實現(xiàn)目標的能力。(判斷)HTMLCONTROLForms.HTML:Hidden.1HTMLCONTROLForms.HTML:Option.1正確HTMLCONTROLForms.HTML:Option.1錯誤55.工作計劃系統(tǒng)的目的是將戰(zhàn)略細化為可執(zhí)行的任務，將任務分配到正確的員工并確保每個員工理解個人任務與企業(yè)戰(zhàn)略的聯(lián)系。(判斷)HTMLCONTROLForms.HTML:Hidden.1HTMLCONTROLForms.HTML:Option.1正確HTMLCONTROLForms.HTML:Option.1錯誤56.企業(yè)與外部環(huán)境溝通的主要目的是用于戰(zhàn)略制定完畢后輔助實施。(判斷)HTMLCONTROLForms.HTML:Hidden.1HTMLCONTROLForms.HTML:Option.1正確HTMLCONTROLForms.HTML:Option.1錯誤57.企業(yè)能隨時能從外部市場找到足夠的達到新戰(zhàn)略要求的人。(判斷)HTMLCONTROLForms.HTML:Hidden.1HTMLCONTROLForms.HTML:Option.1正確HTMLCONTROLForms.HTML:Option.1錯誤58.決策系統(tǒng)指企業(yè)內(nèi)的授權(quán)結(jié)構(gòu)及決策方式，也就是某決策節(jié)點上的個人或團隊能不能做決定及如何做決定的問題。(判斷)HTMLCONTROLForms.HTML:Hidden.1HTMLCONTROLForms.HTML:Option.1正確HTMLCONTROLForms.HTML:Option.1錯誤59.獎勵系統(tǒng)是確保執(zhí)行能力的最后一項要素。(判斷)HTMLCONTROLForms.HTML:Hidden.1HTMLCONTROLForms.HTML:Option.1正確HTMLCONTROLForms.HTML:Option.1錯誤60.組織執(zhí)行力是組織實現(xiàn)目標，驅(qū)動執(zhí)行，路徑糾偏，監(jiān)督控制的能力。(判斷)HTMLCONTROLForms.HTML:Hidden.1HTMLCONTROLForms.HTML:Option.1正確HTMLCONTROLForms.HTML:Option.1錯誤61.一個企業(yè)是否做的優(yōu)秀不是規(guī)模人數(shù)的大小，而是他獨特的制度和流程，不依賴能人的機制。(判斷)HTMLCONTROLForms.HTML:Hidden.1HTMLCONTROLForms.HTML:Option.1正確HTMLCONTROLForms.HTML:Option.1錯誤62.傳統(tǒng)經(jīng)濟時代，服務更多地是合作、協(xié)同和共享，是彼此服務，網(wǎng)絡協(xié)同進化和發(fā)展。(判斷)HTMLCONTROLForms.HTML:Hidden.1HTMLCONTROLForms.HTML:Option.1正確HTMLCONTROLForms.HTML:Option.1錯誤63.關系是每一個專業(yè)節(jié)點是否被認可，是否獲得納入?yún)f(xié)同體系的資質(zhì)。(判斷)HTMLCONTROLForms.HTML:Hidden.1HTMLCONTROLForms.HTML:Option.1正確HTMLCONTROLForms.HTML:Option.1錯誤64.服務對象和環(huán)境變化，擴展企業(yè)的視野，更新員工的觀念，這是競爭力提升的文化動力。(判斷)HTMLCONTROLForms.HTML:Hidden.1HTMLCONTROLForms.HTML:Option.1正確HTMLCONTROLForms.HTML:Option.1錯誤65.服務保持客戶關系和市場地位的基本工作，能夠接入和保持服務，是具有競爭力的體現(xiàn).(判斷)HTMLCONTROLForms.HTML:Hidden.1HTMLCONTROLForms.HTML:Option.1正確HTMLCONTROLForms.HTML:Option.1錯誤66.企業(yè)把核心技術(shù)的生產(chǎn)和服務外包出去，以最大限度地保持企業(yè)的競爭力。(判斷)HTMLCONTROLForms.HTML:Hidden.1HTMLCONTROLForms.HTML:Option.1正確HTMLCONTROLForms.HTML:Option.1錯誤67.服務外包，實際上是網(wǎng)絡經(jīng)濟時代集中專業(yè)優(yōu)勢，突出競爭優(yōu)勢的基本戰(zhàn)略。(判斷)HTMLCONTROLForms.HTML:Hidden.1HTMLCONTROLForms.HTML:Option.1正確HTMLCONTROLForms.HTML:Option.1錯誤68.服務企業(yè)在定義服務理念時，必須要特別考慮服務理念對雇員技能和對雇員性格的要求。(判斷)HTMLCONTROLForms.HTML:Hidden.1HTMLCONTROLForms.HTML:Option.1正確HTMLCONTROLForms.HTML:Option.1錯誤69.服務企業(yè)要首先考慮前臺的需要，可以忽略后臺要求的服務理念。(判斷)HTMLCONTROLForms.HTML:Hidden.1HTMLCONTROLForms.HTML:Option.1正確HTMLCONTROLForms.HTML:Option.1錯誤70.信息技術(shù)特別是網(wǎng)絡技術(shù)的發(fā)展，使服務外包從可能成為現(xiàn)實。(判斷)HTMLCONTROLForms.HTML:Hidde