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微笑的培訓(xùn)微笑的培訓(xùn)1無(wú)意識(shí)無(wú)能力有意識(shí)無(wú)能力有意識(shí)有能力無(wú)意識(shí)有能力你正處在哪個(gè)階段?行為循環(huán)的四個(gè)階段無(wú)意識(shí)有意識(shí)有意識(shí)無(wú)意識(shí)你正處在哪個(gè)階段?行為循環(huán)的四個(gè)階段2任何時(shí)候可以提出任何問(wèn)題

Askquestionsatanytime分享知識(shí)和經(jīng)驗(yàn)

Shareknowledgeandexperience在學(xué)習(xí)中找到樂(lè)趣

Behappyinfun給您的建議給您的建議3關(guān)于微笑服務(wù)

美國(guó)希爾頓酒店的董事長(zhǎng)唐納.希爾頓曾經(jīng)說(shuō)過(guò),酒店的第一流設(shè)備重要,而第一流的微笑更為重要,如果缺少服務(wù)人員的微笑,就好比花園失去了春日的陽(yáng)光和春風(fēng)。關(guān)于微笑服務(wù)美國(guó)希爾頓酒店的董事長(zhǎng)唐納.希爾頓曾經(jīng)說(shuō)過(guò)4微笑如鹽微笑是服務(wù)人員的第一項(xiàng)工作微笑是可以訓(xùn)練的帶著笑容出現(xiàn)在顧客面前微笑可以拉近彼此的距離沒(méi)有笑容就沒(méi)有好的人際關(guān)系微笑如鹽微笑是服務(wù)人員的第一項(xiàng)工作5微笑是服務(wù)人員的第一項(xiàng)工作——甜美的微笑能拉近彼此的距離

面對(duì)顧客目光友善,微笑真誠(chéng)、親切,表情自然伴隨微笑要露出6-8顆門牙、嘴角微微上翹眼睛要禮貌正視顧客,不左顧右盼、心不在焉有目光的接觸即要送上甜美真誠(chéng)的微笑微笑是服務(wù)人員的第一項(xiàng)工作——甜美的微笑能拉近彼此的距離面6微笑的要素成都光大銀行職員

誠(chéng)懇的笑純凈的笑眼中含笑基本方法:放松面部肌肉,使嘴角微微上翹,讓嘴唇略呈弧形,最后在不牽動(dòng)鼻子,不發(fā)出笑聲,不露出牙齦的前提下,微微一笑。微笑的要素成都光大銀行職員誠(chéng)懇的笑基本方法:放松面部肌肉,7服務(wù)意識(shí)與服務(wù)能力

什么是服務(wù)意識(shí)服務(wù)意識(shí)與服務(wù)能力“服務(wù)意識(shí)和服務(wù)能力的區(qū)別就在于,服務(wù)意識(shí)是愿不愿意做好的問(wèn)題,而服務(wù)能力則是能不能做好的問(wèn)題。”服務(wù)意識(shí)與服務(wù)能力什么是服務(wù)意識(shí)“服務(wù)意識(shí)和服務(wù)能力的區(qū)別8微笑服務(wù)意識(shí)

用心服務(wù)---假如我是消費(fèi)者主動(dòng)服務(wù)---要做的正是對(duì)方正在想的變通服務(wù)---工作標(biāo)準(zhǔn)是規(guī)范但顧客滿 意才是目標(biāo)激情服務(wù)---不厭其煩的態(tài)度假設(shè)顧客永遠(yuǎn)是對(duì)的微笑服務(wù)意識(shí)用心服務(wù)---假如我是消費(fèi)者假設(shè)顧客永遠(yuǎn)是對(duì)的9“禮由心生,態(tài)度決定一切”

——培養(yǎng)良好的工作意識(shí)微笑服務(wù)培訓(xùn)資料課件10我應(yīng)該怎么做呢?態(tài)度=100%

技能=100%如何分配?我應(yīng)該怎么做呢?態(tài)度=100%11有一次一位客人乘坐一趟航班,這位客人是個(gè)身體不適的客人,在飛機(jī)上需要開(kāi)水吃藥。剛好在這個(gè)艙里面是個(gè)剛上崗實(shí)習(xí)的一個(gè)服務(wù)員。在為這個(gè)客人服務(wù)過(guò)程第一次的時(shí)候,由于在艙內(nèi)忙于服務(wù)忘記(不及時(shí))給這位身體不適的客人倒開(kāi)水。這位客人第一次就生氣的說(shuō)了她。在服務(wù)的第二次過(guò)程中,由于不小心把水倒在客人的身上。這時(shí)候這位客人又一次生氣了…在這次航班服務(wù)過(guò)程中連續(xù)使這位客人生氣了三次。但是這位客人并沒(méi)有投訴,反而在下飛機(jī)之前留了一封信。信上是這樣說(shuō)的“感謝你們對(duì)我的照顧,你們的笑容是最美的,下次我還會(huì)選擇你們這趟航班”。因?yàn)椋涸趲状蔚姆?wù)過(guò)程中這位服務(wù)員,只是用一種微笑來(lái)面對(duì)客人并向客人每一次道歉,而這種微笑是發(fā)自內(nèi)心的。微笑的培訓(xùn)引例微笑的培訓(xùn)引例12微笑不花費(fèi)一分錢,但卻能給你帶來(lái)巨大好處微笑會(huì)使對(duì)方富有,但不會(huì)使你變貧窮它只要瞬間,但它留給人的記憶卻是永遠(yuǎn)微笑能給家庭帶來(lái)幸福能給生意帶來(lái)好運(yùn),給你帶來(lái)友情微笑買不著、討不來(lái)、借不到、偷不到是疾病的最好藥方微笑的培訓(xùn)微笑不花費(fèi)一分錢,但卻能給你帶來(lái)巨大好處微笑會(huì)使對(duì)方富有,但13一、詮釋二、我們微笑的目標(biāo)是什么?微笑的培訓(xùn)微笑——始終向與你目光相遇的客人微笑員工在工作崗位遇見(jiàn)客人或?yàn)榭腿朔?wù)時(shí),能面帶微笑,為服務(wù)對(duì)象創(chuàng)造出一種令人備感輕松的氛圍,使客人在享受服務(wù)的過(guò)程中,感到愉快和舒適同時(shí)也體現(xiàn)出我們對(duì)客人的重視及服務(wù)人員良好的職業(yè)道德素質(zhì)。一、詮釋二、我們微笑的目標(biāo)是什么?微笑的培訓(xùn)微笑——始終向與14三、微笑的形式微笑的培訓(xùn)第一種微笑是:笑不露齒,即嘴角微微上翹,嘴唇略呈弧形,不露出牙齒,目光柔和眉頭自然舒展,讓客人感覺(jué)到你的微笑。第二種微笑是:當(dāng)你向客人問(wèn)候的同時(shí)微笑,以露出上八顆牙齒左右為宜,要親切、自然、優(yōu)雅。三、微笑的形式微笑的培訓(xùn)第一種微笑是:笑不露齒,即嘴角微微上15四、微笑要適宜、適度微笑的培訓(xùn)我們?cè)诮哟腿藭r(shí),如果都能笑臉相迎、彬彬有理、態(tài)度和藹,那么就會(huì)有更多的顧客光臨我們的酒店。和善可親的笑臉是不用本錢便能收獲的法寶。當(dāng)然,笑也要掌握分寸,如果在不該笑的時(shí)候發(fā)笑,或者在應(yīng)該微笑時(shí)大笑,有時(shí)會(huì)使對(duì)方感到疑惑,甚至以為你是在取笑他,這顯然是失禮的,所以微笑要適宜、適度。四、微笑要適宜、適度微笑的培訓(xùn)我們?cè)诮哟腿藭r(shí),如果都能笑臉16有一個(gè)西歐旅游團(tuán)深夜到達(dá)某酒店,由于事先聯(lián)系不周,客房已告客滿,只好委屈他們睡在大廳的臨時(shí)加鋪。全團(tuán)人員瞬時(shí)混亂,揚(yáng)言要查看客房,看看是否真的無(wú)房。此時(shí)此刻,西裝革履、風(fēng)度翩翩的客房部經(jīng)理出現(xiàn)在他們面前,該經(jīng)理臉上露出了微笑,面對(duì)客人連珠炮似的責(zé)問(wèn),他又微笑地聳聳肩胛,表示無(wú)可奈何愛(ài)莫能助。誰(shuí)知這一笑更笑壞事了,客人本來(lái)就因住不到房間而滿肚子氣,又認(rèn)為客房部經(jīng)理的笑是尖刻的譏笑,是對(duì)他們的蔑視,這批教養(yǎng)有素的西方客人竟憤怒地拍著桌子大聲吼到:“你再這樣笑,我們就揍你?!币?yàn)椴缓线m宜的微笑,竟鬧到這般地步,是這位經(jīng)理所未料到的。這場(chǎng)風(fēng)波由于在場(chǎng)的翻譯人員再三的解釋“打圓場(chǎng)”,才避免了事態(tài)的進(jìn)一步擴(kuò)大,但已給客人的旅途中帶來(lái)了不愉快的陰影。微笑的培訓(xùn)引例微笑的培訓(xùn)引例17五、微笑的三結(jié)合微笑的培訓(xùn)與身體的結(jié)合微笑要與正確的身體語(yǔ)言相結(jié)合,才會(huì)相得益彰,給客戶以最佳印象的。與語(yǔ)言的結(jié)合微笑著說(shuō)“早上好”、“您好”、“歡迎光臨”等禮貌用語(yǔ),不要光笑不說(shuō),或光說(shuō)不笑。五、微笑的三結(jié)合微笑的培訓(xùn)與身體的結(jié)合與語(yǔ)言的結(jié)合18微笑的培訓(xùn)與眼睛的結(jié)合當(dāng)你在微笑的時(shí)候,你的眼睛也要“微笑,”否則,給人的感覺(jué)是“皮笑肉不笑”。眼睛會(huì)說(shuō)話,也會(huì)笑。如果內(nèi)心充滿溫和、善良和厚愛(ài)時(shí),那眼睛的笑容一定非常感人。眼睛的笑容有兩種:一是“眼形笑,”一是“眼神笑?!蔽⑿Φ呐嘤?xùn)與眼睛的結(jié)合19微笑的培訓(xùn)六、微笑的魅力微笑是溝通心靈的橋梁微笑雖小,卻能做大文章。如果把微笑比做縮短人與人之間距離的紐帶,那么笑臉相迎,則是我們溝通感情的最好方式。微笑要發(fā)自內(nèi)心,是受個(gè)人情緒所控制的一種表現(xiàn)笑也能笑出文化、笑出修養(yǎng)。實(shí)際上,微笑只一種面部表情,真正的含義是對(duì)客人的誠(chéng)意和愛(ài)心,如你有主人翁精神的高度責(zé)任感,就會(huì)把微笑當(dāng)成一種法寶,當(dāng)成企業(yè)競(jìng)爭(zhēng)的力量。微笑的培訓(xùn)六、微笑的魅力微笑是溝通心靈的橋梁微笑要發(fā)自內(nèi)心,20微笑的培訓(xùn)微笑是自信的象征俗話說(shuō):出門看天色,進(jìn)門看臉色?!皩?shí)踐證明,如果我們服務(wù)人員以熱情的話語(yǔ)、和藹的態(tài)度、親切的微笑來(lái)迎接客人,就會(huì)使我們的酒店老客天天來(lái),天天迎新客,這一切告訴我們,誠(chéng)招天下客,客從笑中來(lái),笑臉增友情,笑臉出效益?!蔽⑿κ峭ㄏ蚴澜绲淖o(hù)照,是打動(dòng)客人心弦最美好的語(yǔ)言。微笑的培訓(xùn)微笑是自信的象征21課程探討1、結(jié)合問(wèn)候?qū)嵺`練習(xí)2、自由交流微笑的培訓(xùn)在迎面相逢、目光相遇時(shí)與客人微笑問(wèn)候,并盡可能的尊稱客人姓氏,聲音適中、親切、自然。課程探討1、結(jié)合問(wèn)候?qū)嵺`練習(xí)2、自由交流微笑的培訓(xùn)22微笑訓(xùn)練微笑訓(xùn)練23情景熏陶法情景熏陶法24對(duì)鏡微笑法對(duì)鏡微笑法25筷子微笑法筷子微笑法26微笑服務(wù)培訓(xùn)資料課件27微笑的培訓(xùn)THEENDTHANKYOU!THANKYOU!28感謝您的下載,特贈(zèng)送精品文章《體能訓(xùn)練技巧-TRX懸掛訓(xùn)練系統(tǒng)》工作之余鍛煉身體,若不需要請(qǐng)刪除后使用,謝謝您的理解,祝您生意興隆,事業(yè)高攀。RX訓(xùn)練帶是源于美國(guó)海軍陸戰(zhàn)隊(duì),剛開(kāi)始的雛形是以高密度毛巾制成的訓(xùn)練道具,后來(lái),有一名叫蘭迪的美國(guó)海豹突擊隊(duì)的指揮官,在退役后重新設(shè)計(jì)了該套裝備和訓(xùn)練計(jì)劃,變成民用的健身課程-------“TRX懸掛訓(xùn)練系統(tǒng)”,整套裝備的主要部分是寬

1.5英寸,額定張力為

1250磅的尼龍繩子,長(zhǎng)度范圍從

6英尺調(diào)整至

12英尺,橡膠把手更適應(yīng)雙手抓縛或是雙腳懸掛等地面訓(xùn)練動(dòng)作,扣鎖由曾用于卡賓槍的材料制成,且易于調(diào)整,其自用不到

2磅,1分鐘就能懸掛妥當(dāng),裝在袋子里便于攜帶到任何地方,可固定在單杠上或卡在門縫里,或系在樹(shù)枝上,適合絕大多數(shù)的訓(xùn)練環(huán)境,如果加上啞鈴或健身球一起鍛煉,可增加更高階的難度。

??感謝您的下載,特贈(zèng)送精品文章《體能RX訓(xùn)練帶是源于美國(guó)海軍29懸掛訓(xùn)練:用練習(xí)者自身體重做負(fù)重,能夠允許肌肉在多個(gè)平面上做運(yùn)動(dòng),同時(shí)保證更多的肌肉和關(guān)節(jié)參與,能夠打造更加結(jié)實(shí)的肌肉,穩(wěn)定靈活的關(guān)節(jié),堅(jiān)固的核心力量和正確的體態(tài),幫助在任何運(yùn)動(dòng)項(xiàng)目上獲得更佳的運(yùn)動(dòng)表現(xiàn),TRX還是運(yùn)動(dòng)康復(fù)的重要手段之一TRX動(dòng)作解讀:??增加阻力:1.身體角度越大,阻力越大

2.抬起一邊大腿,有助于鍛煉更多平衡力3.離支點(diǎn)越遠(yuǎn),越吃力,對(duì)穩(wěn)定性要求越高減低難度:一腿向前踮地,有助于身體減重1.chestpress/flycombo(推胸飛鳥(niǎo)組合):人背向繩子,手臂握住繩子,雙手伸直,肘保持一點(diǎn)彎曲,膝蓋一點(diǎn)點(diǎn)彎曲,兩腿跟肩一樣寬,身體重心微微向前,用胸肌發(fā)力慢慢打開(kāi)雙手并讓它彎曲到

90度停下,再慢慢還原,然后雙手打開(kāi)做飛鳥(niǎo),同時(shí)一腳往前踮地,再還原,交替練習(xí)。??懸掛訓(xùn)練:用練習(xí)者自身體重做負(fù)重,能夠允許肌肉在多個(gè)平面上做302.chestpress(推胸):人背向繩子,手臂握住繩子,雙手伸直,肘保持一點(diǎn)彎曲,膝蓋一點(diǎn)點(diǎn)彎曲,兩腿跟肩一樣寬,身體重心微微向前,用胸肌發(fā)力慢慢打開(kāi)雙手并讓它彎曲到

90度停下,再慢慢還原(難度增加:雙腿合并或單腿抬起,或把身體斜度增加)??3.lungefly(弓步飛鳥(niǎo)):1.手臂握住繩子,雙手伸直,肘保持一點(diǎn)彎曲,挺胸收腹,身體重心微向前傾,雙手打開(kāi)做飛鳥(niǎo),同時(shí)一腳往前踮地。用胸部發(fā)力,再還原4.chestpress-singlelegextended(推胸-單腿伸展):人背向繩子,手臂握住繩子,雙手伸直,肘保持一點(diǎn)彎曲,膝蓋一點(diǎn)點(diǎn)彎曲,一腳撐地,一腳向前抬起,身體重心微微向前,用胸肌發(fā)力慢慢打開(kāi)雙手并讓它彎曲到

90度停下,再慢慢還原.??2.chestpress(推胸):人背向繩子,手臂握住繩31?5.Suspendedinclinepress-legup(懸浮上斜推-抬腳):雙手撐住地面,一腳勾住繩子,穩(wěn)定腹部,另一腿向上抬靠緊固定腿,然后做俯臥撐。6.Atomicpushup(俯臥撐收腹):雙手撐住地面,雙腳勾住繩子,穩(wěn)定腹部,一下俯臥撐,還原后,雙腳以腹部力量靠向胸部,再慢慢伸直還原,交替練習(xí)。7.backrow(背部劃船):手臂握住繩子,雙手伸直,肘保持一點(diǎn)彎曲,膝蓋一點(diǎn)點(diǎn)彎曲,兩腿跟肩一樣寬,身體重心微微向后,以背部發(fā)力,手臂夾緊身體兩側(cè)往后收,肩胛骨向后夾,把繩子拉到小腹,保持住再慢慢還原(難度增加:雙腿合并或單腿抬起,或把身體斜度增加)?5.Suspendedinclinepress-le32????8.elevatedbackrow(高位劃船):手臂握住繩子,雙手伸直,肘保持一點(diǎn)彎曲,膝蓋一點(diǎn)點(diǎn)彎曲,兩腿跟肩一樣寬,加大身體斜度,以背部發(fā)力,手臂夾緊身體兩側(cè)往后收,肩胛骨向后夾,把繩子拉到小腹,保持住再慢慢還原??9.powerpull-singlearm(力量拉伸-單臂):雙腿分開(kāi)與肩同寬,單手抓住繩子,張開(kāi)身體,另一邊手臂繞身體旋轉(zhuǎn)

180度觸摸繩子,完后慢慢還原。10.lowdeltoidfly(低位三角肌飛鳥(niǎo)):手臂握住繩子,掌心向上,雙手伸直向前,肘保持一點(diǎn)彎曲,膝蓋一點(diǎn)點(diǎn)彎曲,兩腿跟肩一樣寬,身體重心微微向后,直手向下向后滑,慢慢還原。????8.elevatedbackrow(高位劃船)3311.‘’T’’deltoidfly(‘t‘型三角肌飛鳥(niǎo)):手臂握住繩子,掌心向上,雙手伸直向前,肘保持一點(diǎn)彎曲,膝蓋一點(diǎn)點(diǎn)彎曲,兩腿跟肩一樣寬,身體重心微微向后,張開(kāi)雙手與身體呈‘T’型,再慢慢還原(難度增加:把身體斜度增加)12.‘Y’deltoidfly(‘Y’型三角肌飛鳥(niǎo)):手臂握住繩子,掌心向上,雙手伸直向前,肘保持一點(diǎn)彎曲,膝蓋一點(diǎn)點(diǎn)彎曲,兩腿跟肩一樣寬,身體重心微微向后,張開(kāi)雙手與身體呈‘Y’型,再慢慢還原(難度增加:把身體斜度增加)13.‘W’deltoidfly(‘W’型三角肌飛鳥(niǎo)):手臂握住繩子,掌心向上,雙手伸直向前,肘保持一點(diǎn)彎曲,膝蓋一點(diǎn)點(diǎn)彎曲,兩腿跟肩一樣寬,身體重心微微向后,張開(kāi)雙手與身體呈‘W’型,再慢慢還原(難度增加:把身體斜度增加)11.‘’T’’deltoidfly(‘t‘型三角肌飛3414.Hightricepspress(高位肱三頭肌彎曲):人背向繩子,手臂向前握住繩子,雙手伸直,肘保持一點(diǎn)彎曲,膝蓋一點(diǎn)點(diǎn)彎曲,兩腿跟肩一樣寬,身體重心微微向前,然后把肘部彎曲,肱三頭肌發(fā)力,再慢慢還原(難度增加:把身體斜度增加)15.Dips(臂屈伸):手臂在身體兩側(cè),雙手握住繩子,雙腿呈箭步姿勢(shì),然后肱三頭肌和胸肌發(fā)力,雙臂彎曲成

90度再慢慢還原(難度增加:把一只腿往后抬或兩腿前放或抬高)16.Highbicepcurl(高位肱二頭肌彎曲):手臂握住繩子,雙手伸直,肘保持一點(diǎn)彎曲,膝蓋一點(diǎn)點(diǎn)彎曲,兩腿跟肩一樣寬,身體重心微微向后,以肱二頭肌發(fā)力,彎曲手臂,再慢慢還原(難度增加:把身體斜度增加)14.Hightricepspress(高位肱三頭肌彎35Therearemomentsinlifewhenyoumisssomeonesomuchthatyoujustwanttopickthemfromyourdreamsandhugthemforreal!Dreamwhatyouwanttodream;gowhereyouwanttogo;bewhyouwanttobe,becauseyouhaveonlyonelifeandonechancetodoallthethingsyouwanttodo.?Mayyouhaveenoughhappinesstomakeyousweet,enoughtrialstomakeyoustrong,enoughsorrowtokeepyouhuman,enoughhopetomakeyouhappy?Alwaysputyourselfinothers’shoes.Ifyoufeelthatithurtsyou,itprobablyhurtstheotherperson,too.?Thehappiestofpeopledon’tnecessarilyhavethebestofeverything;theyjustmakethemostofeverythingthatcomesalongtheirway.Happinessliesforthosewhocry,thosewhohurt,thosewhohavesearched,andthosewhohavetried,foronlytheycanappreciatetheimportanceofpeoplewhohavetouchedtheirlives.Lovebeginswithasmile,growswithakissandendswithatear.Thebrightestfuturewillalwaysbebasedonaforgottenpast,youcan’tgoonwellinlifeuntilyouletgoofyourpastfailuresandheartaches.?Whenyouwereborn,youwerecryingandeveryonearoundyouwassmiling.Liveyourlifesothatwhenyoudie,you'retheonewhoissmilingandeveryonearoundyouiscryig.Pleasesendthismessagetothosepeoplewhomeansomethingtoyou,tothosewhohavetouchedyourlifeinonewayoranother,tothosewhomakeyousmilewhenyoureallyneedit,tothosethatmakeyouseethebrightersideofthingswhenyouarereallydown,tothosewhoyouwanttoletthemknowthatyouappreciatetheirfriendship.Andifyoudon’t,don’tworry,nothingbadwillhappentoyou,youwilljustmissoutontheopportunitytobrightensomeone’sdaywiththismessage.Sincewewenttoschool,wehaveaccesstoEnglishallthetime,becauseitisoneofthenecessarysubjects.Beforeweattendcollege,wekeepourattentiononthegrammar,butnowcollegemeansthenewstageandweshouldpayattentiontopracticalEnglish.Herearesomesuggestions.First,itisimportanttospeakoutloudly.ThepurposeoflearningEnglishistocommunicatewithforeigners,soastogettoknowmoreabouttheworld.Grammarisnottheonlythingwecareabout.WhatweshoulddoistoopenourmouthsandimproveourabilitytousespokenEnglish.Itbeginswithreadingtextbooks.Whenwelistentothetapesandrepeatmanytimes,thenourd.PresidentTrump,asheoftendoes,hadafewthingstosayAfteradmittingthathehadbeenlonelyovertheholidays,TrumptookadvantageofhisfirstpublicappearanceofthenewyearWednesdaytoairlingeringgrievances,makemultiplefalseclaimsandreinforcerecentdecisionsthathaverattledfinancialmarketsandhisparty’sleaders.Asheheldforthformorethan90minutesbeforeasmallpoolofTherearemomentsinlifewhen36本文為

Word版資料,可以任意修改編輯。如果你看到我上傳的資料這個(gè)后綴,請(qǐng)刪除后使用。高效學(xué)習(xí)方法和技巧學(xué)習(xí)需要方法,找到適合自己的方法,學(xué)習(xí)才能事半功倍。接下來(lái),我結(jié)合我自己的學(xué)習(xí)情況,給大家總結(jié)的高效學(xué)習(xí)《五部曲》一、預(yù)習(xí)是學(xué)習(xí)的重要環(huán)節(jié)上課前充分預(yù)習(xí),考試前充分地復(fù)習(xí),與“打有準(zhǔn)備之仗”有同曲之道。預(yù)習(xí)效果好,聽(tīng)課才能有針對(duì)性;聽(tīng)課有針對(duì)性,復(fù)習(xí)才能順利進(jìn)行;復(fù)習(xí)深刻,作業(yè)、考試才能得心應(yīng)手。所以說(shuō)預(yù)習(xí)是學(xué)生學(xué)習(xí)過(guò)程中一個(gè)必不可少的環(huán)節(jié)。???二、掌握好高效的聽(tīng)課方法課上集中精力聽(tīng)課,是掌握知識(shí)的捷徑。聽(tīng)講時(shí),思想上必須與老師講解的思路保持一致,聽(tīng)老師對(duì)事物是怎樣分析、推理;聽(tīng)老師解決問(wèn)題是用什么方法、技巧;聽(tīng)老師對(duì)問(wèn)題有哪些提問(wèn)和解釋。這樣才能把握住聽(tīng)課的重點(diǎn)。聽(tīng)講中,要把自己在預(yù)習(xí)中的理解,和老師講解的相比較,看自己和老師有哪些相同點(diǎn)和區(qū)別點(diǎn)。???三、合理安排復(fù)習(xí)時(shí)間很多科學(xué)家通過(guò)研究發(fā)現(xiàn),有幾個(gè)時(shí)間段有利于鞏固記憶:一是學(xué)習(xí)后最初幾分鐘內(nèi),電生理活動(dòng)引起蛋白質(zhì)的合成;二是學(xué)習(xí)后在

48小時(shí)內(nèi)復(fù)習(xí);三是一周之后腦突觸發(fā)生永久性變化。根據(jù)人在學(xué)習(xí)過(guò)程中這一生理變化,采用復(fù)習(xí)加強(qiáng)記憶就顯得特別重要了。如果我們能夠在學(xué)習(xí)的內(nèi)容即將忘記時(shí)進(jìn)行復(fù)習(xí),那么復(fù)習(xí)的效果最好,效率也最高。著名的心理學(xué)家艾賓浩斯通過(guò)實(shí)驗(yàn)發(fā)現(xiàn)了人的記憶與遺忘規(guī)律。實(shí)驗(yàn)證明:在學(xué)習(xí)僅過(guò)了

20分鐘后,就忘記記憶內(nèi)容的

42%,1天后忘卻量已經(jīng)達(dá)到了

66%,到了第

31天,忘卻量高達(dá)79%。他根據(jù)實(shí)驗(yàn)結(jié)果,畫成了著名的遺忘曲線。并表明遺忘的規(guī)律是“先快后慢”。這條規(guī)律提示我們,—定要盡早、及時(shí)地對(duì)所學(xué)知識(shí)進(jìn)行復(fù)習(xí),以便在知識(shí)還在大腦內(nèi)時(shí)就加深印記,否則大腦中已經(jīng)沒(méi)有痕跡了,只能再費(fèi)精力重學(xué)。合理安排復(fù)習(xí)時(shí)間特別重要并且必要,制定復(fù)習(xí)計(jì)劃,嚴(yán)格按精英特計(jì)劃執(zhí)行,并力求形成習(xí)慣,是我們每一位學(xué)生都應(yīng)該力求努力做到。?我們?yōu)槭裁匆獜?fù)習(xí)呢?因?yàn)槲覀冇洃浶Ч麤](méi)有那么好,不可能過(guò)目不忘,所以需要重復(fù)、增強(qiáng)記憶。同時(shí),復(fù)習(xí)的進(jìn)展也有利于學(xué)習(xí)效率的提高。???四、做作業(yè)的科學(xué)方法這里有七種做作業(yè)的技巧:??1、先復(fù)習(xí)后做作業(yè)。復(fù)習(xí)是做好作業(yè)的關(guān)鍵,只有復(fù)習(xí)得好,作業(yè)才能做得好。做作業(yè)前先把老師這一節(jié)課所講的內(nèi)容認(rèn)真地看一看,弄清楚基本原理和概念后再去做作業(yè),作業(yè)才能做得既快又好。??2、認(rèn)真審題。

做作業(yè)最關(guān)鍵的—步就是審題,連題都判斷錯(cuò)了,作業(yè)內(nèi)容就全錯(cuò)了。首先第—步要弄清楚題目的內(nèi)容,所給的條件,什么要求,需要聯(lián)系哪些知識(shí)等等;其次是考慮好解題思路、方法、步驟,要善于把—道題分成幾部分,化大為小、化難為易、分清其中的已知和未知,弄清各部分的聯(lián)系,設(shè)計(jì)好整個(gè)解題步驟,—定要讓自己做到不明白題意不做題,不清楚方法步驟不下筆。??3、細(xì)心的做題。

做題是表達(dá)思路的全過(guò)程,這個(gè)過(guò)程要求既動(dòng)腦、又動(dòng)手。做題的關(guān)鍵是要保證“規(guī)范”、“準(zhǔn)確”。要做到這兩點(diǎn)就要求學(xué)生認(rèn)真的抄好題,書寫格式必須正確、規(guī)范,嚴(yán)格按照各類題的解題要求,仔細(xì)演算解題的每—步,得出正確的結(jié)果。只有平時(shí)做題認(rèn)真細(xì)致,步驟完整,思路正確,表達(dá)嚴(yán)密,準(zhǔn)確無(wú)誤,考試時(shí)才能按照這種良好的習(xí)慣進(jìn)行??五、重視錯(cuò)題積累在學(xué)習(xí)的過(guò)程中,同學(xué)們可能遇到過(guò)一錯(cuò)再錯(cuò)的現(xiàn)象究其原因,多數(shù)是由于在學(xué)習(xí)中不求甚解,不注意總結(jié)積累所致。那么,該怎么辦呢?實(shí)踐證明,自編一本“易錯(cuò)題集”是避免做題一錯(cuò)再錯(cuò)的最好辦法。錯(cuò)題本的復(fù)習(xí)方法:1、每周把該周錯(cuò)題本中記錄的題目快速瀏覽一遍;2、每月把該月錯(cuò)題本中記錄的題目再快速瀏覽一遍;3、每個(gè)季度把錯(cuò)題本中三個(gè)月記錄的題目再快速瀏覽一遍;4、大考前把該錯(cuò)題本中的所有題目認(rèn)真復(fù)習(xí)一遍,確保題不二錯(cuò)↓←≠¥θ¥?÷㎝②¥◎…ɡ?≥≧ɑ←‰???¥$§|β↓×√㎜ɡ?≥≧ɑ←‰?↓←≠¥θ¥?÷㎝??¥$§|β↓×√㎜②¥◎…ɡ?≥≧ɑ←‰?ɡ?≥≧¥◎…ɡ?≥≧ɑ←‰?ɡ?≥≧-¥???¥$§|β↓×√㎜??¥$§|β↓×√㎜↓←≠¥θ¥?÷㎝②¥◎…ɡ?≥≧ɑ←‰???¥$§|β↓×√㎜ɡ?≥≧ɑ←‰?↓←≠¥θ¥?÷㎝??¥$§|β↓×√㎜②¥◎…ɡ?≥≧ɑ←‰?ɡ?≥≧¥◎…ɡ?≥≧ɑ←‰?ɡ?≥≧-¥???¥$§|β↓×√㎜??¥$§|β↓×√㎜≧ɑ←‰ɡ?≥←‰???↓←≠¥θ¥?÷㎝②¥◎…ɡ?≥≧ɑ←‰???¥$§|β↓×√㎜ɡ?≥≧ɑ←‰?↓←≠¥θ¥?÷㎝??¥$§|β↓×√㎜②¥◎…ɡ?≥≧ɑ←‰?ɡ?≥≧¥◎…ɡ?≥≧ɑ←‰?ɡ?≥≧-¥???¥$§|β↓×√㎜??¥$§|β↓×√㎜¥$§|β↓×√㎜??¥$§|β↓×√㎜¥$§|β↓×√㎜??¥$§|β↓×√㎜↓×√㎜↓←②¥←‰???←‰???←‰???←‰???←‰???←‰??↓←≠¥θ¥?÷㎝②¥◎…ɡ?≥≧ɑ←‰???¥$§|β↓×√㎜ɡ?≥≧ɑ←‰?↓←≠¥θ¥?÷㎝??¥$§|β↓×√㎜②¥◎…ɡ?≥≧ɑ←‰?ɡ?≥≧¥◎…ɡ?≥≧ɑ←‰?ɡ?≥≧-¥???¥$§|β↓×√㎜??¥$§|β↓×√㎜¥$§|β↓×√㎜??¥$§|β↓×√㎜¥$§|β↓×√㎜??¥$§|β↓×√㎜↓×√㎜↓←②¥←‰???←‰???←‰???←‰???←‰???←‰???↓←≠¥θ¥?÷㎝②¥◎…ɡ?≥≧ɑ←‰???¥$§|β↓×√㎜ɡ?≥≧ɑ←‰?↓←≠¥θ¥?÷㎝??¥$§|β↓×√㎜②¥◎…ɡ?≥≧ɑ←‰?ɡ?≥≧¥◎…ɡ?≥≧ɑ←‰?ɡ?≥≧-¥???¥$§|β↓×√㎜??¥$§|β↓×√㎜¥$§|β↓×√㎜??¥$§|β↓×√精編資料

歡迎下載Therearemomentsinlifewhenyoumisssomeonesomuchthatyoujustwanttopickthemfromyourdreamsandhugthemforreal!Dreamwhatyouwanttodream;gowhereyouwanttogo;bewhatyouwanttobe,becauseyouhaveonlyonelifeandonechancetodoallthethingsyouwanttodo.?Mayyouhaveenoughhappinesstomakeyousweet,enoughtrialstomakeyoustrong,enoughsorrowtokeepyouhuman,enoughhopetomakeyouhappy?Alwaysputyourselfinothers’shoes.Ifyoufeelthatithurtsyou,itprobablyhurtstheotherperson,too.?Thehappiestofpeopledon’tnecessarilyhavethebestofeverything;theyjustmakethemostofeverythingthatcomesalongtheirway.Happinessliesforthosewhocry,thosewhohurt,thosewhohavesearched,andthosewhohavetried,foronlytheycanappreciatetheimportanceofpeoplewhohavetouchedtheirlives.Lovebeginswithasmile,growswithakissandendswithatear.Thebrightestfuturewillalwaysbebasedonaforgottenpast,youcan’tgoonwellinlifeuntilyouletgoofyourpastfailuresandheartaches.?Whenyouwereborn,youwerecryingandeveryonearoundyouwassmiling.Liveyourlifesothatwhenyoudie,you'retheonewhoissmilingandeveryonearoundyouiscryig.Pleasesendthismessagetothosepeoplewhomeansomethingtoyou,tothosewhohavetouchedyourlifeinonewayoranother,tothosewhomakeyousmilewhenyoureallyneedit,tothosethatmakeyouseethebrightersideofthingswhenyouarereallydown,tothosewhoyouwanttoletthemknowthatyouappreciatetheirfriendship.Andifyoudon’t,don’tworry,nothingbadwillhappentoyou,youwilljustmissoutontheopportunitytobrightensomeone’sdaywiththismessage.Sincewewenttoschool,wehaveaccesstoEnglishallthetime,becauseitisoneofthenecessarysubjects.Beforeweattendcollege,wekeepourattentiononthegrammar,butnowcollegemeansthenewstageandweshouldpayattentiontopracticalEnglish.Herearesomesuggestions.First,itisimportanttospeakoutloudly.ThepurposeoflearningEnglishistocommunicatewithforeigners,soastogettoknowmoreabouttheworld.Grammarisnottheonlythingwecareabout.WhatweshoulddoistoopenourmouthsandimproveourabilitytousespokenEnglish.Itbeginswithreadingtextbooks.Whenwelistentothetapesandrepeatmanytimes,thenourd.PresidentTrump,asheoftendoes,hadafewthingstosayAfteradmittingthathehadbeenlonelyovertheholidays,TrumptookadvantageofhisfirstpublicappearanceofthenewyearWednesdaytoairlingeringgrievances,makemultiplefalseclaimsandreinforcerecentdecisionsthathaverattledfinancialmarketsandhisparty’sleaders.Asheheldforthformorethan90minutesbeforeasmallpoolofreportersandphotographers,membersofhisCabinet,ostensiblycalledtotheWhiteHouseforameeting,satquietlyaroundalongconferencetable.TrumpdefendedhisdecisionlastmonthtowithdrawU.S.troopsfromSyriaandsharplycutthedeploymenttoAfghanistan,movesthatdisturbedRepublicanalliesinCongressandpromptedtheresignationofDefenseSecretaryJamesN.Mattis.Indoingso,hecontradictedhisownrecentclaimthattheU.S.hadachieveditsobjectivesoftotalvictoryoverIslamicStatemilitantsinSyria.“Look,wedon'twantSyria,”hecontinued.“We'retalkingaboutsandanddeath.That'swhatwe'retalkingabout.We'renottalkingaboutvastwealth.We'retalkingaboutsandanddeath,”hesaid,seeminglycontrastingthewar-wrackedcountrywithIraqanditsvastoilreserves.Iran“candowhattheywantthere,frankly,”headded,acommentlikelytounnerveofficialsinIsrael,whohaveworriedthataU.S.withdrawalfromitspositionsineasternSyriawouldallowIrantoexpanditsinfluencethere.“It’snotmyfault,”hesaid.“Ididn’tputusthere.”TrumpofferedlittlefurtherclarityontheU.S.withdrawalfromSyria,whichheinitiallysaidwouldtakeplacein30days,sayingnowthatthepulloutwill“takeplaceoveraperiodoftime.”Later,inalongriffaboutAfghanistan,TrumpseemedtoendorseMoscow’s1979invasionofthecountry—anactthattheU.S.viewedasanattempttospreadcommunismandwagedalong,covertoperationtocombatduringtheCarterandReaganadministrations.“ThereasonRussiawasinAfghanistanwasbecauseterroristsweregoingintoRussia,”Trumpsaid,makingacasetoleavethepolicingofhotspotsintheMideastandCentralAsiatocountriesintheregion.“Theywererighttobethere.Theproblemisitwasatoughfight.”TheSovietUnioneventuallywasbankruptedbyitsAfghanwar,Trumpadded.“RussiausedtobetheSovietUnion.AfghanistanmadeitRussia,becausetheywentbankruptfightinginAfghanistan.”HistoriansgenerallyagreethattheRussianinvasionandsubsequentoccupationofmuchofAfghanistanwasoneofseveralfactorsthatcontributedtothecollapseoftheSovietUnion,althoughthecountryneverwentbankrupt.Foryears,RepublicanshavecreditedPresidentReaganwithbringinganendtotheSovietUnionbyhisaggressiveincreaseinU.S.militaryspending.Trump’scommentsstoodinstarkcontrasttotheviewMattisespousedintheresignationletterhepresentedlastmonthafterfailingtoconvincethepresidenttoholdoffonwithdrawingfromSyria.“Wemustdoeverythingpossibletoadvanceaninternationalorderthatismostconducivetooursecurity,prosperityandvalues,andwearestrengthenedinthiseffortbythesolidarityofouralliances,”Mattiswrote.Mattis’commentsclearlystungTrump,whorespondedlastmonthwithcriticismofhisformerPentagonchief.OnWednesday,hesteppedthatup,claimingthathefiredMattis.“What'shedoneforme?HowhadhedoneinAfghanistan?Nottoogood,”Trumpsaid.“Asyouknow,PresidentObamafiredhim,andessentiallysodidI.”O(jiān)bamadidnotfireMattis,althoughthegeneraldidretireseveralmonthsearlyin2013fromhispositionastheheadofthemilitary’sCentralCommandafterdissentingfromObamaadministrationpolicydecisions.TuesdaywasMattis’finaldayatthePentagon.Trump,inafitofpiqueaftertheresignationletterbecamepublic,hadmovedupMattis’terminationdateInadditiontohisforeignpolicycomments,TrumpalsodownplayedDecember’sstockmarketlosses,whicherasedallpositivegainsfortheyear,as“alittleglitch”andasserted—wrongly—thatthereare“probably30-35million”immigrantsintheU.S.illegally.ThenonpartisanPewResearchCenterestimatesthatasof2016,therewere10.7millionunauthorizedimmigrantslivinginthecountry,anumberthathasdeclinedinrecentyears.TrumprepeatedhiscallforDemocratstoagreeto$5.6billioninfundingforaborderwall,andexpressedsurprisenottohavereceivedoverturesfromthemovertheholidaystonegotiateanendtothegovernmentshutdown.“IwasintheWhiteHouseallbymyselfforsixorsevendays,”hesaid.“Itwasverylonely.MyfamilywasdowninFlorida.Isaid,‘Staythereandenjoyyourself.’IfeltIshouldbeherejustincasepeoplewantedtocomeandnegotiatethebordersecurity.”Trump,whometlaterinthedaywithcongressionalleadersawayfromTVcameras,hasalreadydismissedafundingproposalfromHouseDemocraticleaderNancyPelosithatincludes$1.3billioninbordersecurityfunding.Whileleavingthedooropentoacompromise,Trumpcontinuedtoarguefortheimportanceofawall,pointingtootherexamplesofbarriers.HeincorrectlyassertedthatObama’sWashingtonresidenceissurroundedbya10-footwallandcitedtheVatican,whichhesaid“hasthebiggestwallofthemall.”“Whentheysaythewallisimmoral,thenyoubetterdosomethingabouttheVatican,”hesaid.“Wallswork.”AsTrumpspoke,a“GameofThrones”-stylemovieposterteasingIransanctions—“SANCTIONSARECOMING,”itread—layunfurledacrossthetabledirectlyinfrontofhim.Buthemadenoremarksonthesubject.Hedid,however,commentonSen.-electMittRomneyofUtah,whowroteintheWashingtonPostonTuesdaythathewastroubledbyTrump’s“deepdescentinDecember”andthathisdeficitin“presidentialleadershipinqualitiesofcharacter…h(huán)asbeenmostglaring.”“IwishMittcouldbemoreofateamplayer,”Trumpsaid.“Andifhe’snot,that’sOKtoo.”SeemingtowarnRomneyaboutthefatethatliesaheadforRepublicanlawmakerswhovocallycriticizehimandhispresidency,Trumpboastedthathe“gotridof”formerSens.JeffFlakeofArizonaandBobCorkerofTennessee,bothofwhomoptednottoseeknewtermslastyear.Accusingbothmenofseekingpublicityintakingstandsagainsthim,TrumpsuggestedthatFlakewouldbeseekingajobasapaidcablenewscontributor—orperhapsinanotherprofessionthatTrumphimselfonceplied.“JeffFlakeisnowsellingrealestateorwhateverhe’sdoing,”hesaiddismissively.Therearemomentsinlifewhenyoumisssomeonesomuchthatyoujustwanttopickthemfromyourdreamsandhugthemforreal!Dreamwhatyouwanttodream;gowhereyouwanttogo;bewhatyouwanttobe,becauseyouhaveonlyonelifeandonechancetodoallthethingsyouwanttodo.?Mayyouhaveenoughhappinesstomakeyousweet,enoughtrialstomakeyoustrong,enoughsorrowtokeepyouhuman,enoughhopetomakeyouhappy?Alwaysputyourselfinothers’shoes.Ifyoufeelthatithurtsyou,itprobablyhurtstheotherperson,too.?Thehappiestofpeopledon’tnecessarilyhavethebestofeverything;theyjustmakethemostofeverythingthatcomesalongtheirway.Happinessliesforthosewhocry,thosewhohurt,thosewhohavesearched,andthosewhohavetried,foronlytheycanappreciatetheimportanceofpeoplewhohavetouchedtheirlives.Lovebeginswithasmile,growswithakissandendswithatear.Thebrightestfuturewillalwaysbebasedonaforgottenpast,youcan’tgoonwellinlifeuntilyouletgoofyourpastfailuresandheartaches.?Whenyouwereborn,youwerecryingandeveryonearoundyouwassmiling.Liveyourlifesothatwhenyoudie,you'retheonewhoissmilingandeveryonearoundyouiscryig.Pleasesendthismessagetothosepeoplewhomeansomethingtoyou,tothosewhohavetouchedyourlifeinonewayoranother,tothosewhomakeyousmilewhenyoureallyneedit,tothosethatmakeyouseethebrightersideofthingswhenyouarereallydown,tothosewhoyouwanttoletthemknowthatyouappreciatetheirfriendship.Andifyoudon’t,don’tworry,nothingbadwillhappentoyou,youwilljustmissoutontheopportunitytobrightensomeone’sdaywiththismessage.Sincewewenttoschool,wehaveaccesstoEnglishallthetime,becauseitisoneofthenecessarysubjects.Beforeweattendcollege,wekeepourattentiononthegrammar,butnowcollegemeansthenewstageandweshouldpayattentiontopracticalEnglish.Herearesomesuggestions.First,itisimportanttospeakoutloudly.ThepurposeoflearningEnglishistocommunicatewithforeigners,soastogettoknowmoreabouttheworld.Grammarisnottheonlythingwecareabout.WhatweshoulddoistoopenourmouthsandimproveourabilitytousespokenEnglish.Itbeginswithreadingtextbooks.Whenwelistentothetapesandrepeatmanytimes,thenourd.PresidentTrump,asheoftendoes,hadafewthingstosayAfteradmittingthathehadbeenlonelyovertheholidays,TrumptookadvantageofhisfirstpublicappearanceofthenewyearWednesdaytoairlingeringgrievances,makemultiplefalseclaimsandreinforcerecentdecisionsthathaverattledfinancialmarketsandhisparty’sleaders.Asheheldforthformorethan90minutesbeforeasmallpoolofreportersandphotographers,membersofhisCabinet,ostensiblycalledtotheWhiteHouseforameeting,satquietlyaroundalongconferencetable.TrumpdefendedhisdecisionlastmonthtowithdrawU.S.troopsfromSyriaandsharplycutthedeploymenttoAfghanistan,movesthatdisturbedRepublicanalliesinCongressandpromptedtheresignationofDefenseSecretaryJamesN.Mattis.Indoingso,hecontradictedhisownrecentclaimthattheU.S.hadachieveditsobjectivesoftotalvictoryoverIslamicStatemilitantsinSyria.“Look,wedon'twantSyria,”hecontinued.“We'retalkingaboutsandanddeath.That'swhatwe'retalkingabout.We'renottalkingaboutvastwealth.We'retalkingaboutsandanddeath,”hesaid,seeminglycontrastingthewar-wrackedcountrywithIraqanditsvastoilreserves.Iran“candowhattheywantthere,frankly,”headded,acommentlikelytounnerveofficialsinIsrael,whohaveworriedthataU.S.withdrawalfromitspositionsineasternSyriawouldallowIrantoexpanditsinfluencethere.“It’snotmyfault,”hesaid.“Ididn’tputusthere.”TrumpofferedlittlefurtherclarityontheU.S.withdrawalfromSyria,whichheinitiallysaidwouldtakeplacein30days,sayingnowthatthepulloutwill“takeplaceoveraperiodoftime.”Later,inalongriffaboutAfghanistan,TrumpseemedtoendorseMoscow’s1979invasionofthecountry—anactthattheU.S.viewedasanattempttospreadcommunismandwagedalong,covertoperationtocombatduringtheCarterandReaganadministrations.“ThereasonRussiawasinAfghanistanwasbecauseterroristsweregoingintoRussia,”Trumpsaid,makingacasetoleavethepolicingofhotspotsintheMideastandCentralAsiatocountriesintheregion.“Theywererighttobethere.Theproblemisitwasatoughfight.”TheSovietUnioneventuallywasbankruptedbyitsAfghanwar,Trumpadded.“RussiausedtobetheSovietUnion.AfghanistanmadeitRussia,becausetheywentbankruptfightinginAfghanistan.”HistoriansgenerallyagreethattheRussianinvasionandsubsequentoccupationofmuchofAfghanistanwasoneofseveralfactorsthatcontributedtothecollapseoftheSovietUnion,althoughthecountryneverwentbankrupt.Foryears,RepublicanshavecreditedPresidentReaganwithbringinganendtotheSovietUnionbyhisaggressiveincreaseinU.S.militaryspending.Trump’scommentsstoodinstarkcontrasttotheviewMattisespousedintheresignationletterhepresentedlastmonthafterfailingtoconvincethepresidenttoholdoffonwithdrawingfromSyria.“Wemustdoeverythingpossibletoadvanceaninternationalorderthatismostconducivetooursecurity,prosperityandvalues,andwearestrengthenedinthiseffortbythesolidarity本文為Word版資料,可以任意修改編輯。如果你看到我上傳37ofouralliances,”Mattiswrote.Mattis’commentsclearlystungTrump,whorespondedlastmonthwithcriticismofhisformerPentagonchief.OnWednesday,hesteppedthatup,claimingthathefiredMattis.“What'shedoneforme?HowhadhedoneinAfghanistan?Nottoogood,”Trumpsaid.“Asyouknow,PresidentObamafiredhim,andessentiallysodidI.”O(jiān)bamadidnotfireMattis,althoughthegeneraldidretireseveralmonthsearlyin2013fromhispositionastheheadofthemilitary’sCentralCommandafterdissentingfromObamaadministrationpolicydecisions.TuesdaywasMattis’finaldayatthePentagon.Trump,inafitofpiqueaftertheresignationletterbecamepublic,hadmovedupMattis’terminationdateInadditiontohisforeignpolicycomments,TrumpalsodownplayedDecem

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