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Introduction
Thisisanindividualcaseanalysisreport,Inthispaper,wemainlydiscusshowasoftwarecompanycanbetterparticipateintheinternationaldevelopment.ThenameofthecompanyisQingdaoZhuo’ersoftwarecompany.Firstofall,theoverallsituationofthecompanyiscomprehensivelyintroduced,includingtheestablishmentofthecompany'stime,size,majorbusinessanddevelopmentstatus.Then,theproblemsinthedevelopmentofthecompanyareanalyzedindetail.Itanalyzesthecurrentinternationaldevelopmenttrendandthedevelopmentopportunitiesofsoftwareenterprises.Finally,thepapersummarizesthesuggestionsandstrategiesforthecompanytoachieveinternationaldevelopment,whichplaysanimportantroleinachievinggreaterdevelopmentofthecompany
primarycoverage
1.Companyintroduction
Qingdaozhuo'erSoftwareDevelopmentCo.,Ltd.wasfoundedin1998,specializesincustomsoftwaredevelopmentandfocusonthedevelopmentofPDAmobilephonesoftware,GISgeographicinformationsystem,3Gvideo,providesafullrangeofproductswithindependentintellectualpropertyrights.Besides,italsoprovidessoftwareservicesandoverallsolutionsforgovernment,enterprisesandsociety.Thecompanyisthenationalcertificationofsoftwareenterprises,high-techenterprises,privatetechnologyenterprisesinQingdao,therearemorethan30softwarecopyrightcertificatesinthiscompany.
Qingdaozhuo'erSoftwareDevelopmentCo.LtdisthefirstbatchofmobilephoneChineseNetworkingsoftwareserviceproviders,eachsetofsystemdevelopedbythecompanyarebasedontheactualsituationofcustomers,ouradvancedtechnology,fieldresearch,repeateddemonstration.Asystemwithindependentintellectualpropertyrightshasbeenformedlast.Atthesametime,itcanalsobecustomizedaccordingtotheactualneedsofcustomers.
Thecompany'smainserviceareasareasfollows:softwaredevelopment,softwaredevelopment,softwaredevelopment,GIS/GPSPDAmobilephonesoftwarecustomizationdevelopment,urbanmanagement,environmentalprotectionlawenforcementsystemofmobilelawenforcementsystem,lawenforcementsystem,safetysanitationdigitalmobiledigitalmobilelawenforcementsystemandthehighwaylawenforcementsystem,lawenforcementsystem,thetaxiindustrytobaccoinspectionsystemandelectricpowerinspectionsystemetc.
Therearehighlyeducated,high-qualityprofessionalsinthecompany,anditadherestothepeople-orientedmanagementconcept,respectforscience,respectfortalent.Itcombinesthemodernstandardmanagementsystemwithexcellentscientificandtechnologicaltalents,bringintofullplaythewisdomandteamworkspiritoftheindividual,anddeveloptheexcellentsoftwareproductswithadvancedtechnologyandperfectfunctionfortheusers.
2.Difficulty
Althoughthecompanyhasachievedgreatdevelopment,buttherearestillmanyproblemsinitsdevelopmentprocess,whichmainlycanbedividedintointernalandexternalproblems.
UDeMenezes
,
VDias
,
CGomes
,ManagementofSustainableInnovationinanInternationalizedCompany,JournalofTechnologyManagement&Innovation,,P24.
Specificissueswillbereflectedinthefollowingaspects.
Thefirstproblemisaboutmarketpositioning.Theinternationalbusinessobjectivesarenotclear,theinternationalnormsandinternationalpracticearenotfamiliar,inorderto"stepout",thecompanyoftenishungrytocatchaprojectandblindforeigninvestment,thedomesticbusinessofamovetoabroad,usethedomestictraditionalmanagementmethodslackofinstitutionalinnovation.Thisrigidmanagementsystemtiedthehandsandfeetoftheenterprise,andplaytheirowninitiativeandcreativity,whichisthemainreasonforthelowefficiencyofinternationalbusiness.ChangyongYu.ThedilemmaandstrategicchoiceofthedevelopmentofsmallandmediumsizedenterprisesinChina[J].SmallandMedium-sizedEnterpriseTechnology,,P57.
3WeiChen,LiyanYU.AnalysisonthepresentsituationandDevelopmentCountermeasuresofsmallandmediumsizedenterprisesinChina[J].BusinessStudies,,P23.
4AWL,MPm,Whencomparativeadvantageisnotenough:businesscostsinsmallremoteeconomies.WorldTradeReview,,3(3),P347-P383.
Thesecondisthelackofinternationaloperationsofhigh-qualitypersonnel.Asastartingpointforthecompanyitselfislow,lackoftalentreserveislow,theexistingmanagementandtechnicalpersonnelknowledgestructure,seniormanagementpersonnelandtechnicalpersonnelislackofmanagementandexperience,fortheinternationalmarkettojudge3.Inmanycases,companiesmainlyrelyonthemanagementexperienceinthemarketandintuitivegraspofthemarket,soitisdifficulttoformtheinternationalmarketingmodelandestablishastableconsumergroups,itismoredifficulttocompetewithotherinternationaleconomicentities.
Thethirdisthecompany'slackofindependentintellectualpropertyrightsproductsandbrandawareness.Thecompany'sbrandconceptisnotmature,itisnotawareofthebrandrepresentsproductquality,level,technicallevel,qualityofstaffandbusinesscreditmanagementofenterprisesandthebrandisthecomprehensiveembodimentofthecompetitivenessofenterprises,butthereisnolinkwiththeinterestsofenterprisesandcreatingfamousbrandslong-termdevelopment.4
Thefourthistheproducttechnologycontentislow.Thecompany'sadvancedequipmentisless,thetechnologyinnovationabilityispoor,theproducttechnologycontentandtheaddedvaluearelow.Atthesametime,thelackofsustainabledevelopmentofuniqueproductsandtheabilitytocontinuetodevelopproprietarytechnology,scientificresearchresultsconversionrateisrelativelylow.
Thefifthisfinancingdifficulties,ShortageoffundsandfinancingdifficultieshasbecomeamajorprobleminChina'ssmallandmediumenterprises.Internationalbusinessneedsmorecapital,butthefinancialenvironmentofourcountryisdifficulttosolvetheproblemofcapitalshortageintheprocessofinternationalization.Becauseofthesmallandmedium-sizedenterpriseassets,theriskisbigger,thecreditdegreeispoor,andthesocialprejudiceandsoon,thecommercialbankgenerallydoesnotwanttoprovidetheloantothesmallandmedium-sizedenterprise.Inaddition,duetotherestrictionsofthelaw,smallandmediumenterprisesaredifficulttoraisefundsthroughtheissuanceofcorporatebonds,stocksandotherdirectfinancingmeans,suchaslargeenterprises.Duetolackoffunds,thefinancingchannelisnarrow,smallandmedium-sizedenterpriseswithgoodprospectsoftheprojectwhichcan’tbeimplemented,seriouslyhinderedthedevelopmentofinternationalbusinessinadisadvantageouspositioninthefiercecompetitionintheinternationalmarket.5MBierwerth,CSchwens,RIsidor,RKabst.Corporateentrepreneurshipandperformance:Ameta-analysis.SmallBusinessEconomics,,45(2),P255-P278.
6JinWang.CountermeasuresontheinternationalizationofChina'ssmallandmediumsizedenterprises[J].ChinaPaperDownloadCenter,,P5.
7MYBrannen,RPiekkari,STietze.Themultifacetedroleoflanguageininternationalbusiness:Unpackingtheforms,functionsandfeaturesofacriticalchallengetoMNCtheoryandperformance.JournalofInternationalBusinessStudies,,45(5),P495-P507.
Thesixthisthatthepoliciesandsystemsarenotperfect,worldexperienceshowsthatenterprisesintheearlystageofoverseasinvestmentisoftenrelyonthegovernmenttopromotethepolicyofstrongsupportforthesuccess.6Atpresent,itisstillintheinitialstageofoverseasinvestmentinChina,butdidnotformasupportsystem7withmatchingpolicy,duetothelackofgovernmentfinancialsupport,credit,taxandotheraspectsoftheenterprisesintheoverseasinvestment,strongpressureisoftendifficulttosupportoverseascompetition.Therefore,thecompany'scapital,financialandotheraspectsoftheinternationalizationofthelawandpolicysupportsystemhasnotbeenformed,althoughthe"SMEPromotionLaw"and"foreigntradelaw"andotherlawsandregulationsarestipulatedtopromotetheinternationalizationofSMES.Butlackofoperational,regulatorypolicieslackofsystematic.Becauseourcountrydomesticproductstandardislowerthantheinternationalstandardortheforeignadvancedstandard,causestheforeigncountrytobeabletoblockourcountrysmallandmedium-sizedenterprise'sexportthroughthetechnicalbarrier.Fromthecurrentdevelopmenttrend,ourcountryhasmoreandmorerestrictedproductvarieties,andmoreandmorecountriesandregionssetuptechnicalbarriers,becomingthebiggestobstacletotheforeigntradeofourcountry.
3.Opportunity
China'ssoftwareenterprisesarefacingimportantopportunitiesfordevelopment,China'ssoftwareindustryhasbeengrowingatarateofover35%forthreeconsecutiveyearsalongwiththerapiddevelopmentofChinaeconomy.Greatprogresshasbeenmadeinsoftwareproduction,capital,talentandtechnicalpolicy.,whichattractshighattentionfromtheinternationalsoftwareindustry.InternationalsoftwaregiantsaretransferringsoftwareoutsourcingbusinesstoChina,andChinaisemergingasanewinternationalsoftwareoutsourcingcenter.Thegovernmenthasalsosetupaseriesofpreferentialpoliciestoacceleratetheformationofamarketenvironmentandpolicysystem,whichisanewhistoricalopportunityforthesoftwareenterprisesinchina.
China'ssoftwareenterpriseshaveagoodexternalenvironmentfordevelopment,agoodlevelofnationaleconomicdevelopmentprovidesafoundationfortherapiddevelopmentofsoftwareindustryintheeconomicenvironment.Ontheonehand,China'snationaleconomymaintainedarapiddevelopmentsincethereformandopeningup.Itprovidesaverygooddevelopmentspaceforthedevelopmentofthesoftwareindustry.Atpresent,China'ssoftwareindustryhasbeenwidelyusedinthenationaleconomicandsocialfieldsandithasbecomeanimportantbasistopromotetheadjustmentofindustrialstructure,whichgreatlypromotedtheprocessofinformatizationconstructioninourcountry,thesoftwareindustryisgrowingasanimportantindustryofnationaleconomicdevelopment.Ontheotherhand,thecountrypaysmoreandmoreattentiontotheinvestmentofsoftwareindustry,andtheMinistryofscienceandtechnologyhassuccessivelyformulatedtheplanningandmeasurestopromotethedevelopmentofsoftwareindustry,focusingonthedevelopmentoftechnologicalinnovationenterprises.
China'ssoftwareenterprisescangivefullplaytothetechnicaladvantageofbackwardnessintermsoftechnology.China'ssoftwareindustryisinastageofbackwardnesscomparedwiththedevelopedcountries.Theeconomicandtechnologicalglobalization,popularizationandapplicationofnetworktechnology,makingeverycorneroftheworldcansynchronizeaccesstothelatestsoftwaretechnology,whichmeansthatweareinthesamestartingline.Notonlycantheglobaladvancedtechnologybeacquiredatthesametime,butalsothemostadvancedtechnologyintheworldcanbeobtainedatthesametime.Moreimportantly,China'ssoftwareenterprisesalsohavetheadvantageofbackwardnessintechnologyinthelaterstage.Softwareenterprisesdonothavetheheavyhistoricalburdenofthepastsoftwaretechnologyandmodel,andcandirectlyusetheworld'smostadvancedtechnologytodevelopsoftware.
Facingthetrendofglobaleconomicintegration,Chineseenterprisesarefacingmoreandmorefairandreasonabletreatment,butalsofacingthecompetitionpressureofthedomesticmarketinternationalization.MoreandmoreforeignlargeenterprisestoenterthemarkettoChinese,especiallysmallandmedium-sizedenterpriseshasbroughtacrisisofsurvival.Therefore,weshouldimplementtheinternationalizationstrategyofsmallandmedium-sizedenterprises,lookingformorelivingspaceintheinternationalmarket.8AVHoorn,RMaseland.Howinstitutionsmatterforinternationalbusiness:Institutionaldistanceeffectsvsinstitutionalprofileeffects.JournalofInternationalBusinessStudies,,47(3),P374-P381.
Thedevelopmentofinternationalbusinessfortheexpansionofforeignexchange,topromotethedevelopmentofthewholecompany.Ourinternationalcompetitivenesshasapositiveeffectwhichcan’tbeignored.Theinternationalbusinessactivitiesareconducivetobetteruseofdomesticandinternationalresources,learningtheadvancedtechnologybetterandmanagementexperienceofforeigncompanies,improvethecompetitivenessofenterprises,andexpandthemarket,toavoidinternationaltradebarriers,cansetupR&Dbaseusingforeigntechnologyadvantage.
Relativelylargeenterprises,thecompany'sinvestmentfundsarefew,thelayoutrequirementsaresimple,whichcanbewidelydistributedinavarietyofenvironments,andeveninpoorareassuchastransportationandcommunicationcanalsotakeroot.Thesmallandmedium-sizedenterpriseshaveahighdegreeofmarketization,theorganizationalstructureissimple,flexibleoperationandmanagementmechanism,therapidinvestmentdecision-making.Marketingmethodshavemoreautonomy,themarketreactionissensitive.
4.Suggestion
Inordertoimprovethecompany'sinternationalcompetitiveness,participateinmoreinternationalbusinessactivitiesandpromotethedevelopmentofthecompany,thecompanyneedtodothefollowingaspects.
(1)Establishtheconceptofinternationalbusiness
Withtheimprovementofthedegreeofinternationalization,thecompanymanagersmustrenewtheidea,establishtheawarenessoftherules,systeminnovationandmanagementinnovation,tocompletelychangethebackwardenterprisesystem,thetraditionalmanagementmodeandlowlevelservicemode,whichcanadapttothelocalcultureandtheestablishmentofmarketenvironment,butalsowithinternationalstandardsofmodernenterprisesystem,managementmodeandservicespecification.
(2)Establishincentivemechanismtoattracttalent
Thecompetitionofmodernmarketeconomyisthecompetitionoftalentsandknowledge.9LinfengJia.Playtheadvantagesofforeignaffairsfortheenterprise"goingout"toprovideafullrangeofservices[J].ContemporaryWorld.,P15.
10XinshengZhou,MengTie.AnIntroductiontoForeignTradeinChina[M].ChinaBusinessPress.,P114.
Andatpresent,thecompanyhasaseriousshortageoftalent,lowstaffqualityproblems,therealityrequirescompaniestointroducetalents,trainingtalents.Itismoreimportanttotheformationoftheleadershipsystemofscientificandreasonableenterpriseandorganizationsystem,constructasetofeffectiveincentiveandrestraintmechanisms,trulyoperatorsupanddown,thepersonnelcanstrengthentheenterpriseinternalmanagement.Secondlytocultivatetalentsandimprovethepersonnelmanagement.Therefore,thecompanyshouldimprovetheinternalmanagementofenterprisesbasedontheinternationalizationofthedevelopment.
(3)Speeduptheconstructionofinformation
Thenetworkmanagementisactivelycarriedoutundertheconditionofknowledgeeconomy.10Firstofall,thecompanymustestablishastrongnetworkofbusinessinformationsystemsinordertograsptheeconomic,marketandotheraspectsofthecountryinatimelymanner,grasptheinitiativetoparticipateininternationalcompetition.Secondly,thedevelopmentofelectroniccommerceusingdigitalwaytoconductinternationalbusinessactivitiesintheinternationalInternet.Theinternationalizationofsmallandmedium-sizedenterpriseshastheincomparablesuperiority,itcansavetime,savemarketingcostsandtransactioncosts,reducetheexporttradelinks,whichisconducivetosmallandmediumenterprisesinatimelymannerwithlesscosttoproductstotheinternationalmarket11Burzynski,ORobertograeml,AReisbalbinot,Zandra.Theinternationalizationofthesoftwaremarket:opportunitiesandchallengesforbraziliancompanies.JISTEM-JournalofInformationSystemsandTec...,,7(3):págs.499-516.
.
(4)Cultivatingcorecompetence
Whetherthecompanycanmovetowardstheinternationalmarketandmaintainthecompetitiveadvantageoflong-termstability,thekeyliesinwhethertoformandmaintainitscorecompetitiveness.Corecompetencecomesfromthecoreassetsoftheenterprise,especiallytheknowledgeassets.Suchastechnology,patents,productionskills,complementaryknowledge,etc..Onlyfocusonthecultivationofthecoreassetsoftheenterprise,tobuildthecorecompetitivenessofenterprises,vigorouslydevelopthecoreproductsandcoretechnology,thecompanycanhaveapartinthemultitudeofstronginternationalcompetition12ORBurzynski,ARGraeml,ZBalbinot.Theinternationalizationofthesoftwaremarket:opportunitiesandchallengesforbraziliancompanies.LewisPublishers,,1992,7(3):182-182.
.
Intherapiddevelopmentofscienceandtechnology,thecompanymustincreaseinvestmentintechnologydevelopment,thecoreandleadingproductsresearchanddevelopmentwithindependentintellectualpropertyrights,increasethetechnicalreserves,whichhasbecomethemainbodyoftechnologicalinnovation,thedevelopmentofinvestmentsubjectandapplicationsubject,withuniversitiesandresearchinstitutesjointcooperativeroad.Facingthenewsituationofworldeconomicintegration,themarketmustupdateideas,enhancethesenseofcompetition,establishtheinternationalizationandcompetitionconsciousness,marketoriented,motivatedbytheprogressoftechnology,relyoninnovationintechnologyandmarket,toimprovethecompetitivenessofenterprisedevelopment.
Conclusion
ThispapermakesacomprehensiveanalysisofQingdaoZhuo’ersoftwaretechnologycompanyfacesintheinternationalbusinessactivitiesintheproblemsandchallenges,andputsforwardfeasiblesuggestionsforthefuturedevelopmentofthecompany,finallytheconclusionismadethatasasoftwarecompany,themostimportantthingtodoistoimprovetheircorecompetitiveness,thedevelopmentofuniquesoftwareproducts,theformationofthecompany'suniquetechnologyandadvantages.Onlyinthisway,thecompanycanbetterparticipateininternationalbusinessactivities.
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