IATF16949體系審核驗(yàn)證報告

1、Follow-up Activity Report跟蹤驗(yàn)證報告Organization組織名稱Address地址Representative組織代表Follow up audit date 跟蹤審核日期Auditor審核員Special on site audit date to close NCs 100% resolved關(guān)閉 100% 解決不符合項(xiàng)的現(xiàn)場特殊審核日期Auditor審核員Last site audit date(s)Feb 26-27, 2018上次現(xiàn)場審核日期2018 年 2 月 26-27 日Man-days performedOn site:Off site:執(zhí)行的審

2、核人天現(xiàn)場非現(xiàn)場Carlos JINYesMan-days performedOn site:N/A執(zhí)行的審核人天現(xiàn)場This report is confidential and distribution is limited to the audit team, the company representative, the SGS office and the IATF (if requested)1. Objectives 目的The objective of this follow-up activity is to follow the IATF16949 de-certifica

3、tion process as per rules 5th edition, see section 8.本次跟蹤活動的目的是為了符合IATF16949審核規(guī)則第5 版第 8 條中規(guī)定的認(rèn)證退出流程。Client responsibility客戶職責(zé)SGS shall require the client to submit, within a maximum of sixty (60) calendar days from the closing meeting of the site audit, evidence of the following;SGS 應(yīng)要求客戶現(xiàn)場審核末次會議后最遲

4、60 個日歷天內(nèi)提交以下證據(jù)a)Implemented correction,已實(shí)施的糾正b) Root cause, including methodology used, analysis, and results根本原因分析 , 包括使用的方法 ,分析和結(jié)果c) Implemented systemic corrective actions to eliminate each nonconformity, including consideration of the impact to other similar processes and products已實(shí)施的為消除每個不符合項(xiàng)所采

5、取的系統(tǒng)性的糾正措施,包括考慮了對其他類似過程和產(chǎn)品的影響d) Verification of effectiveness of implemented corrective actionsJob n °: CN/NGB-6256TSReport date:Feb 27,2018Visit Type:FUAVisit n : ° 1CONFIDENTIALDocument:GP3508Issue n °:9Page n°:1 of 13對糾正措施有效性的驗(yàn)證For Major nonconformities對于嚴(yán)重不符合項(xiàng)The certified cl

6、ient shall determine root cause & implement corrections (containment) & submit to theauditorwithin 15 calendar daysfrom the end of the site audit.認(rèn)證客戶應(yīng)該在現(xiàn)場審核結(jié)束日起15 個日歷天 內(nèi)確定根本原因，實(shí)施糾正行動，并提交給審核員。Any Major non-conformity will result in the client certificate being placed in suspension. As per ru

7、les5 th editionsee8.3. Certificatesuspensionis a temporarystatusnot exceeding110calendarwhichresultsin eitherthe reinstatementor withdrawalof thecertificate.Duringsuspension,IATF16949 certificate remains valid and is still recognized by the IATF.daysthe根據(jù)規(guī)則第5 版 8.3 , 任何嚴(yán)重不符合項(xiàng)將會導(dǎo)致客戶證書暫停。證書暫停是一個臨時狀態(tài)不超

8、過日歷日，會導(dǎo)致證書的恢復(fù)或撤回。在暫停期間，IATF16949證書有效仍然被IATF 認(rèn)可。110Certification body responsibility認(rèn)證機(jī)構(gòu)職責(zé)Audit team member shall reviewtheevidence& makea decision regarding acceptability within amaximum of ninety (90) calendar days from the closing meeting.審核組成員須確認(rèn)證據(jù)并在末次會議后的90 個日歷日內(nèi)決定其可接受性。If acceptable, the no

9、n-conformitie(s) shall be closed.如果可以接受，不符合項(xiàng)將被關(guān)閉。If found not acceptable, the audit team membershall resolve the outstanding issues with the clientwithin ninety (90) calendar days from the closing meeting.90 個日歷內(nèi)解決遺留事項(xiàng)。如果不可以接受，審核組成員將和客戶一起在末次會議后的In exceptional case(s) when nonconformity is open but 1

10、00% resolved with justification, action plan completion dates & agree follow-up audit date on site prior to the planned next visit by SGS Auditor.特殊情況為當(dāng)不符合項(xiàng)在有理由的開放但 100% 解決時，行動計(jì)劃完成日期以及達(dá)成一致的下一次審核前由 SGSs 審核員實(shí)施的現(xiàn)場驗(yàn)證審核日期。If resolution cannot be completed, the final audit result shall be considered f

11、ailed & the certificate shall be immediately withdrawn. The client shall start over with an initial certification audit (stage 1 + stage 2).如果再解決不能完成，最終審核結(jié)論須考慮為失敗以及證書須立即撤回?？蛻繇氶_始一個初次認(rèn)證審核（第一階段 + 第二階段）For minor non-conformitiesreviewed off-site,thecorrectiveactions shall beverifiedat thenextplanned

12、 audit with additionaltimeaddedto theAuditPlanto confirm effectivenessof the actionimplemented.IfcorrectiveactionfoundNOTtobeeffectivelyimplementeda newmajorNon-Conformityshallbe issuedagainst theclientscorrectiveactionprocess andthe previousNon-Conformity reissued as a major對于非現(xiàn)場確認(rèn)的輕微不符合項(xiàng)， 糾正措施須在下次

13、審核的審核計(jì)劃中增加額外的時間驗(yàn)證措施實(shí)施的有效性。 如果糾正措施無效，一個新的糾正活動過程的嚴(yán)重不符合項(xiàng)須被提出，另外上一次不符合上升為嚴(yán)重不符項(xiàng)，Onsite verification現(xiàn)場驗(yàn)證Amajornonconformityshallrequireonsiteverificationofthecorrectiveactionplan& shallcompleted within a maximum of ninety (90) calendar days from the closing meeting.一個嚴(yán)重不符合項(xiàng)須要一個現(xiàn)場驗(yàn)證，糾正措施必須在末次會議后最大90 個日

14、歷日內(nèi)完成。be2.Conclusions結(jié)論The organization has addressed the identified nonconformities組織已處理了識別的不符合項(xiàng)Job n °: CN/NGB-6256TSReport date:Feb 27,2018Visit Type:FUAVisit n : ° 1CONFIDENTIALDocument:GP3508Issue n °:9Page n°:2 of 13Yes/No/ 100% resolved with on site special audit required1

15、00% resolved with on site special audit required100%解決需要一次現(xiàn)場特殊審核The audit team recommends that, based on the results of this follow-up activity certification can be:審核組根據(jù)本次跟蹤活動的結(jié)果，作出推薦，認(rèn)證證書：Recommended獲得推薦 /Continued持續(xù)有效 /Continued with 100% resolved action planreceived for verification during an on

16、site special audit prior to the next planned visit.持續(xù)有效，已收到 100% 解決的措施計(jì)劃，在下次審核前安排一次現(xiàn)場特殊審核作驗(yàn)證 Withheld 不準(zhǔn)予3. Corrective Action Review糾正措施評審For Major NC only, action plan with containment actions within 15 days, maximum duedd-mm-yyyy15 天內(nèi)完成，最遲限期日-月 -年只針對 嚴(yán)重不符合項(xiàng)，遏制措施及行動計(jì)劃在Evidence of implemented correc

17、tion, root cause analysis + methodology, systematic correctiveactions and effectiveness, and verification of effectiveness within 60 days, maximum due2018-4-27糾正措施的證據(jù)，根本原因分析+ 有方法的系統(tǒng)的糾正措施以及有效性驗(yàn)證在最大60天內(nèi)完成，最遲期限 27 日 4月 2018 年On-site Special Audit within 90 days, maximum duedd-mm-yyyy90 天內(nèi)的現(xiàn)場特殊審核，最遲期限日-

18、月-年Note: The above timings shall also take into consideration certificate expiry dates, including VETO review, when planning備注：以上時間在策劃時須考慮證書的有效日期，包括否決權(quán)評審。Non-conformity NumberNumberofClassification不符合項(xiàng)編號15編號類別Process 過程Customer feedback handlingIATF ClauseIATF 條款QMS Document referenceXX-QP-10Documen

19、t issueQMS 參考文件文件版本Statement of nonconformityCustomer feedback handling was not always effective.不符合項(xiàng)陳述Major嚴(yán)重Minor輕微10.2.3A0Job n °: CN/NGB-6256TSReport date:Feb 27,2018Visit Type:FUAVisit n : ° 1CONFIDENTIALDocument:GP3508Issue n °:9Page n°:3 of 13CSR or IATF Requirement CSR 或

20、IATF 要求Objective Evidence客觀證據(jù)Justify classification minor or major嚴(yán)重或輕微分類的理由Auditor raising NC提出不符合項(xiàng)的審核員：Containment/Corrections within 15 days:15 天內(nèi)的遏制 / 糾正10.2.3 Problem solving10.2.3 問題解決The organization shall have a documented process(es) for problem solving including:組織應(yīng)有形成文件的問題解決過程，包括：a) defin

21、ed approaches for various types and scale of problems (e.g., new product development, current manufacturing issues, field failures, audit findings);a) 用于各種類型和規(guī)模的問題（如：新產(chǎn)品開發(fā)、當(dāng)前制造問題、使用現(xiàn)場失效、審核發(fā)現(xiàn)）的明確方法；b) containment, interim actions, and related activities necessary for control of nonconforming outputs

22、(see ISO 9001, Section 8.7);b) 控制不符合輸出所必要的遏制、臨時措施及相關(guān)活動（見ISO 9001第8.7 條）；c) root cause analysis, methodology used, analysis, and results;c) 根本原因分析、采用的方法、分析及結(jié)果；d) implementation of systemic corrective actions, including consideration of the impact on similar processes and products;d) 系統(tǒng)性糾正措施的實(shí)施，包括考慮相似

23、的過程和產(chǎn)品的影響；e) verification of the effectiveness of implemented corrective actions;e) 對已實(shí)施糾正措施有效性的驗(yàn)證；f) reviewing and, where necessary, updating the appropriate documented information (e.g., PFMEA, control plan).f) 對適當(dāng)形成文件的信息（如： PFMEA ，控制計(jì)劃）的評審，必要時進(jìn)行更新；For the customer complaint of product appearance

24、issue on Apr 5,2017, the PFMEA and control plan were not reviewed.對于 2017 年 4 月 5 日顧客關(guān)于產(chǎn)品外觀的投訴，沒有評審PFMEA 和控制計(jì)劃。It was a minor nc due to no similar issues were found.Carlos JINFor completion by Client客戶完成立即按要求對 2017 年 4 月 5 日顧客關(guān)于產(chǎn)品外觀的投訴，評審 PFMEA 和控制計(jì)劃。Job n °: CN/NGB-6256TSReport date:Feb 27,201

25、8Visit Type:FUAVisit n : ° 1CONFIDENTIALDocument:GP3508Issue n °:9Page n°:4 of 13Root cause includingWAY1 ？責(zé)任人員在顧客針對外觀投訴后，認(rèn)為影響不大，所以沒有評methodology used, analysis,審 PFMEA 和控制計(jì)劃；and results:WAY2 ？公司針對顧客投訴的處理標(biāo)準(zhǔn)不是很系統(tǒng)，未界定清楚；根本原因分析包括使用的方法,分析和結(jié)果WAY3 ？公司客戶投訴處理辦法未詳細(xì)規(guī)定顧客投訴后，無論投訴的內(nèi)容如何，都需要針對PFMEA

26、和控制計(jì)劃評審，更新更顯；implemented systemic corrective actions to eliminate each nonconformity, including consideration of the impact to other similar processes and products:已實(shí)施的為消除每個不符合項(xiàng)所采取的系統(tǒng)性的糾正措施 ,包括考慮了對其他類似過程和產(chǎn)品的影響verification of effectiveness of implemented corrective actions對糾正措施有效性的驗(yàn)證Conclusion Accept

27、able結(jié)論可以接收Objective evidence reviewed by SGS Auditor:SGS 審核員評審的客觀證據(jù)For Major non-conformities client corrections (containment)對于嚴(yán)重不符合項(xiàng)，客戶糾正（遏制措施）In exceptional case(s) when nonconformity is open but 100% resolved explain justification, action plan completion dates 特殊情況下，不符合項(xiàng)處于開放但 100% 解決時，解釋理由，措施計(jì)劃的

28、完成日期。Agree follow-up audit date on site prior to the next visit by SGS AuditorSGS 審核員同意的在下次審核前的現(xiàn)場驗(yàn)證審核日期Evidences checked at the additional on site audit to close NCs previously considered 100% resolved注意：所有的原因分析，都要回歸到程序文件。只能說程序文件沒有要求到位，不能說有要求，但是沒做好，不能說：員工意識不到位，員工沒有做好，沒有按要求做等。最終只能說是程序文件的問題。1.已修正程序文件，

29、2.客訴 8D 已重新分析3.FMEA/CP已更新4.上述文件已培訓(xùn)將上述證據(jù)作為插件插入： 1 程序文件， 2 修改后的 8D ， 3 更新后的 FMEA/CP ， 4 培訓(xùn)記錄和培訓(xùn)效果調(diào)查。驗(yàn)證結(jié)果說明To be completed by SGS Auditor由 SGS 審核員完成Yes 是 / No 否 / 100% resolved with on site special audit required 100% 解決安排一個特殊審核Job n °: CN/NGB-6256TSReport date:Feb 27,2018Visit Type:FUAVisit n : &

30、#176; 1CONFIDENTIALDocument:GP3508Issue n °:9Page n°:5 of 13額外的現(xiàn)場審核確認(rèn)的證據(jù)以關(guān)閉上次認(rèn)為的 100% 解決的不符合項(xiàng)Non-conformity Number 不符合項(xiàng)編號Process 過程QMS Document reference QMS 參考文件Statement of nonconformity 不符合項(xiàng)陳述CSR or IATF Requirement CSR 或 IATF 要求Objective Evidence客觀證據(jù)Justify classification minor or majo

31、r嚴(yán)重或輕微分類的理由Auditor raising NC提出不符合項(xiàng)的審核員：NumberofClassificationMajor嚴(yán)重25Minor編號類別輕微Purchasing controlIATF Clause8.4.2.2IATF 條款XX-QP-12Document issueA0文件版本The control of statutory and regulatory requirementsto supplier was notconducted effectively always.8.4.2.2 Statutory and regulatory requirementsTh

32、e organization shall document their process to ensure that purchasedproducts, processes, and services conform to the current applicablestatutory and regulatory requirements in the country of receipt, the countryof shipment, and the customer-identified country of destination, if provided.For painting

33、 supplier Xusheng, lack of evidence proved applicable statutory and regulatory requirements were identified and controlled.對于噴涂供應(yīng)商“XX ”，缺少證據(jù)表明確定并管控了相關(guān)法律法規(guī)要求。It was a minor nc due to no relevant effect raised for it.Dennis ZHENGFor completion by Client客戶完成Containment/Correctionswithin 15 days:15 天內(nèi)的遏

34、制 / 糾正Root cause includingmethodology used, analysis,and results:根本原因分析包括使用的方法,分析和結(jié)果implemented systemiccorrective actions to eliminateeach nonconformity, includingconsideration of the impact toother similar processes andproducts:已實(shí)施的為消除每個不符合項(xiàng)Job n °: CN/NGB-6256TSReport date:Feb 27,2018Visit T

35、ype:FUAVisit n : ° 1CONFIDENTIALDocument:GP3508Issue n °:9Page n°:6 of 13所采取的系統(tǒng)性的糾正措施,包括考慮了對其他類似過程和產(chǎn)品的影響verification of effectiveness ofimplemented corrective actions對糾正措施有效性的驗(yàn)證To be completed by SGS Auditor由 SGS 審核員完成Conclusion Acceptable結(jié)論可以接收Yes 是/required 100%No 否/ 100% resolved w

36、ith on site special audit解決安排一個特殊審核Objective evidence reviewedby SGS Auditor:SGS審核員評審的客觀證據(jù)For Major non-conformitiesclient corrections(containment)對于嚴(yán)重不符合項(xiàng)，客戶糾正（遏制措施）In exceptional case(s) whennonconformity is open but100% resolved explainjustification, action plancompletion dates特殊情況下，不符合項(xiàng)處于開放但100%

37、 解決時，解釋理由，措施計(jì)劃的完成日期。Agree follow-up audit date onsite prior to the next visit bySGS AuditorSGS 審核員同意的在下次審核前的現(xiàn)場驗(yàn)證審核日期Evidences checked at theadditional on site audit to closeNCs previously considered100% resolved額外的現(xiàn)場審核確認(rèn)的證據(jù)以關(guān)閉上次認(rèn)為的100%解決的不符合項(xiàng)Non-conformity NumberNumberofClassificationMajor嚴(yán)重不符合項(xiàng)編號35

38、Minor輕微編號類別Process 過程Purchasing controlIATF Clause8.4.2.3IATF 條款QMS Document referenceXX-QP-12Document issueA0QMS 參考文件文件版本Statement of nonconformitySupplier quality development was not conducted effectively always.不符合項(xiàng)陳述Job n °: CN/NGB-6256TSReport date:Feb 27,2018Visit Type:FUAVisit n : °

39、 1CONFIDENTIALDocument:GP3508Issue n °:9Page n°:7 of 13CSR or IATF Requirement CSR 或 IATF 要求Objective Evidence客觀證據(jù)Justify classification minor or major嚴(yán)重或輕微分類的理由Auditor raising NC提出不符合項(xiàng)的審核員：8.4.2.3 Supplier quality management system developmentThe organization shall require their suppliers

40、 of automotive products and services to develop, implement, and improve a quality management system certified to ISO 9001, unless otherwise authorized by the customer e.g., item a) below, with the ultimate objective of becoming certified to this automotive QMS standard. Unless otherwise specified by

41、 the customer, the following sequence should be applied to achieve this requirement:For supplier Xusheng, lack of evidence proved the QMS development objective and plan were determined.對于供應(yīng)商“XX ”，缺少證據(jù)表明建立體系開發(fā)的目標(biāo)及計(jì)劃。It was a minor nc due to the performance of this supplier for automobile parts were 1

42、00%, the risk was low.Dennis ZHENGFor completion by Client客戶完成Containment/Correctionswithin 15 days:15 天內(nèi)的遏制 / 糾正Root cause includingmethodology used, analysis,and results:根本原因分析包括使用的方法,分析和結(jié)果implemented systemic corrective actions to eliminate each nonconformity, including consideration of the impac

43、t to other similar processes and products:已實(shí)施的為消除每個不符合項(xiàng)所采取的系統(tǒng)性的糾正措施 ,包括考慮了對其他類似過程和產(chǎn)品的影響verification of effectiveness of implemented corrective actions對糾正措施有效性的驗(yàn)證Conclusion Acceptable結(jié)論可以接收Objective evidence reviewed by SGS Auditor:SGS 審核員評審的客觀證據(jù) For Major non-conformitiesTo be completed by SGS Audit

44、or由 SGS 審核員完成Yes 是/No 否/ 100% resolved with on site special auditrequired 100%解決安排一個特殊審核Job n °: CN/NGB-6256TSReport date:Feb 27,2018Visit Type:FUAVisit n : ° 1CONFIDENTIALDocument:GP3508Issue n °:9Page n°:8 of 13client corrections(containment)對于嚴(yán)重不符合項(xiàng)，客戶糾正（遏制措施）In exceptional ca

45、se(s) whennonconformity is open but100% resolved explainjustification, action plancompletion dates特殊情況下，不符合項(xiàng)處于開放但100% 解決時，解釋理由，措施計(jì)劃的完成日期。Agree follow-up audit date onsite prior to the next visit bySGS AuditorSGS 審核員同意的在下次審核前的現(xiàn)場驗(yàn)證審核日期Evidences checked at theadditional on site audit to closeNCs previo

46、usly considered100% resolved額外的現(xiàn)場審核確認(rèn)的證據(jù)以關(guān)閉上次認(rèn)為的100%解決的不符合項(xiàng)Non-conformity NumberNumber4of5不符合項(xiàng)編號編號ClassificationMajor嚴(yán)重類別Minor輕微Process 過程Monitoring and Measuring Resource Management 監(jiān)視和測量資源管理IATF Clause7.1.5.1.1IATF 條款QMS Document referenceXX-QP-08QMS 參考文件Document issueA0文件版本Statement of nonconform

47、ity 不符合項(xiàng)陳述CSR or IATF Requirement CSR 或 IATF 要求Objective Evidence客觀證據(jù)The MSA ofmonitoring and measuring resource management processhad notalways been conducted effectively.7.1.5.1.1 Measurement systems analysisStatistical studies shall be conducted to analyse the variation present in the results of

48、each type of inspection, measurement, and test equipment system identified in the control plan. The analytical methods and acceptance criteria used shall conform to those in reference manuals on measurement systems analysis. Other analytical methods and acceptance criteria may be used if approved by

49、 the customer.No evidences proved that the MSA for product BQ-DC low case had been conducted per requirement, such as MSA for several dimensions.無證據(jù)證明BQ-DC下殼體產(chǎn)品的測量系統(tǒng)分析已根據(jù)要求進(jìn)行, 例如針對部分尺寸的測量系統(tǒng)分析。Job n °: CN/NGB-6256TSReport date:Feb 27,2018Visit Type:FUAVisit n : ° 1CONFIDENTIALDocument:GP3508Issue n °:9Page n°:9 of 13Justify classification minor or major嚴(yán)重或輕微分類的理由Auditor