某工廠調查記錄問卷

1、 工廠調查問卷Factory Survey QuestionnaireI.基本信息GENERAL INFORMATION公司名稱Company Name日期Date地址Address聯(lián)系人Contact電話Phone傳真Fax總經(jīng)理GM顧問/Consultant1. 客戶類型Customer Typeÿ 加工Processingÿ 組裝Assemblingÿ 消費品Consumableÿ 化工Mechanicalÿ 電子Electronicsÿ 汽車零部件Auto Partsÿ 醫(yī)藥Medicalÿ 其他Other

2、s2. 產(chǎn)品Product_雇員人數(shù)Number of Employees_3. 制造類型Manufacturing Typeÿ 離散型Discreteÿ 重復型Repetitive 4. 銷售額Sales Revenue_II. 技術信息Basic Information 1. 是否有局域網(wǎng)？Do they have a LAN?ÿ是Yesÿ否No2. 是哪種類型的局域網(wǎng)？What is the type of LAN?(列類型供選擇)_ 3. 是否有數(shù)據(jù)庫，是哪種類型？What database do they use if any? (列類型供選擇

3、)_4. 是否有電腦，數(shù)量多少？How many PCs are they using now if any?_5. 是怎樣的平臺？What kinds of platform? (列類型供選擇)_6. 是否正在使用管理信息系統(tǒng), 使用情況如何?Are they using a MIS now? How about it?_7. 是否有財務系統(tǒng)，是什么系統(tǒng)？What financial system are they using now if any?_8. 有多少工作地點？How many physical sites do they have?_9. 是否通過ISO9000認證？Have

4、they passed the certification of ISO9000?ÿ是Yesÿ否No10. 工廠生產(chǎn)中存在著怎樣的困難？What issues in your factory harrass you most?(過于開放)_計劃Plan1.您的部門中使用電腦嗎？如果是的話，有多少臺電腦，什么型號的? Do you use computers in your department? If so, how many and what kind?_2.您的工廠中發(fā)放正式的生產(chǎn)工作單嗎？您是如何操作的？Do you release formal production

5、 work orders to the factory? How do you do that? _3.您是否考慮過庫存情況？Have you ever consider the inventory?ÿ 是Yesÿ 否No4.組裝的提前期是如何決定的？Whats the lead time for assembly?_5.你計劃制定周期為多久How long is your planning horizon? ÿ 季度Quarterlyÿ 每月Monthlyÿ 每周Weeklyÿ 每天Daily6.你憑什么制定計劃？Whats you

6、 planning source?_7.如何決定制造/采購的時機和數(shù)量？（你怎么制定計劃）How do you decide when to make/purchase and how much?(How do you make plan)_8.是否有工廠日歷？Do you have factory calendar?ÿ 是Yesÿ 否No9.你所面臨的最大問題是什么？你期望利用電腦改進哪些工作？Whats your biggest problem? What do you expect the computers to improve your operation? _采

7、購Purchasing1.部門職員人數(shù) Total staff in your Dept. _采購員人數(shù)Number of buyer_ 采購物料數(shù)量Number of purchased items_ 采購零件Purchased parts_ 原料Raw materials_ 在購買過程中您使用電腦嗎？多少臺，什么型號？Do you use computers in purchasing? How many and what kind? _ 您的采購流程是怎樣的？Whats your purchasing procedure? _ 您是否正在使用采購訂單進行采購？Do you use for

8、mal purchase orders?·是Yes·否No 采購材料時間 times for purchased items 最長longest_ 最短Shortest_ 原因Mean _ 采購零件的頻率Frequency of ordering each part_ 您是如何知道訂購的時間的？How you know when to place an order?_ _ 您是如何知道訂購的數(shù)量的？How do you decide how much to order? _ _您是如何判斷供貨商的價格是否合理的？您有沒有固定的供貨商？How do you decide on

9、 a fair price with vendors? Do you have approved vendors? _ 您購買物料時是否會參考它們過去的價格？Do you purchase items according to the history price records? _ 您是否專門為每個供貨商和物料訂立價格乘子？Do you have price matrix for each vendor and item ?·是Yes·否No 您是否會查看供貨商以往的表現(xiàn)？Do you assess historical vendor performance? ·

10、;是Yes ·否No 您在采購時是否會先查詢該物料的庫存狀況？Can you enquiry the detail of the items inventory situation when you do purchasing? _ 您在采購中遇到的最大的問題是什么？What are your biggest problems in purchasing？ _ 庫存控制 Inventory Control 員工總數(shù)Total staff:_ 倉庫數(shù)量及種類 Number and kinds of stockrooms_ 倉庫是如何安排的？ How are the stockrooms

11、 organized?_ 您所保留的庫存記錄是怎樣的？ What kind of inventory records do you keep? _ 您是否統(tǒng)計實際盤存？多久統(tǒng)計一次？Do you do physical inventory? How often? _ _ 您是否進行循環(huán)盤點。Do you do cycle count?·Yes·No 物料發(fā)放的審批步驟是怎樣的？How are material issues authorized?_ 您是否正在使用工作訂單和領料單？Do you have formal work orders and pick lists?&

12、#183;Yes ·No 您是否有安全庫存？Do you have safety inventory?·Yes·No 您生成和使用何種庫存報表？多久制作一次？What kinds of inventory reports do you use and produce for others? How often are they produced? _ _ 是否所有的物料項目都有唯一的零件號碼？Do all items have unique part numbers?·Yes ·No 您所面臨的最大問題是什么？您期望利用電腦改進改進哪些工作？W

13、hats your biggest problems. What do you hope the computers can improve your operation? _ _ 產(chǎn)品與車間Production & Shop Floor員工總數(shù)Total staff_ 主要設備Main equipment_工作中心數(shù)量，它們是如何組織的，它們位于何處？Number of workcenter,how they are organized, and where are they located?_什么是最主要的瓶頸What are the main bottlenecks?_您是否正在

14、使用生產(chǎn)訂單，領料單和工序進行管理。Do you use formal manufacturing orders, picklists, and routings? ·Yes ·No您是否使用發(fā)料單？Do you have and use a dispatch list? ·Yes·No您如何重定工作時間表？您若何做CRP及安排生產(chǎn)？How do you rescheduled the work? How do you do CRP and arrange production?_生產(chǎn)經(jīng)理和領班使用何種報告來完成他們的工作？What kinds of r

15、eports do production managers and foremen use to do their jobs? _生產(chǎn)經(jīng)理和領班向他們的老板提供何種信息？What kind of information do production managers and foremen provide to their boss?_工程Engineering員工總數(shù)Total staff_物料清單BOM工序Routing成本信息Costing information是否實施工程更改操作？簡要描述該過程。Is a formal engineering change procedure impl

16、emented?Briefly describe the process._ _銷售，市場Sales, Marketing 員工總數(shù)Total staff_在外銷售人員Outside sales people_訂單輸入人員Order entry people_ 市場Marketing_有效客戶數(shù)量Number of active customers_您是否會制作銷售預測？如果是您會怎么做？Do you develop a sales forecast and if so how is it done?_預測限度是什么？Whats the forecast horizon?_在您的部門里是否使用

17、計算機？有多少，什么種類？您如何使用它們？Do you use computers in your department? How many and what kind? How do you use them?_您輸入訂單時，是否會查看產(chǎn)品的可用性？如何做？When you enter orders, do you check the availability of product? How? _您是否給客戶發(fā)送訂單確認？Do you always send an order confirmation to the customer? ·是Yes ·否No如果客戶向您訊問

18、他的訂單狀況，您需要做些什么來提供信息給客戶，這個過程需要多久？If a customer called you to ask about the status of his order, what would you need to do to provide the information to him and how long would it take? _您是否做信貸檢查？Do you have credit check?·是Yes·否No您是否使用價格乘子？Do you have price matrix? ·是Yes·否No您使用何種報表？

19、您希望有何種報表What kind of reports do you use? What do you wish you had?_您所面臨的最大問題是什么？您期望利用電腦改進改進哪些工作Whats your biggest problems. What do you hope the computers can improve your operation?_財務Accounting員工總數(shù)Total staff_在您的部門里是否使用計算機？有多少臺，什么型號？ Do you use computers in your department ? How many and what kind

20、?_您是否需要處理多幣制的事務？Do you have a need to handle multi-currency transactions?·是Yes·否No是否所有的財務事務都是手工輸入的？或者有部分是從其他系統(tǒng)中導入的？Are all accounting transactions manually entered, or are some brought over from other systems? _每月完成總帳需要花費多長時間？How long does it take for you to close a month in G/L?_您是否使用標準、實際或平均成本系統(tǒng)？Do you use standard, actual, or average cost system?_庫存價值是多少？占年銷售額的百分之幾？What s your inventory value? How much is this as a percent of annual sales? _您每