南開大學(xué)22年春學(xué)期《酒店信息技術(shù)管理（一）（二）（EI雙語）》在線作業(yè)平時作業(yè)-00001

1、-本頁為預(yù)覽頁PAGE14-本頁為預(yù)覽頁-本頁為預(yù)覽頁22春學(xué)期（高起本：1509、1603、1609、1703）酒店信息技術(shù)管理（一）（二）（EI雙語）在線作業(yè)-00002第1題. Programs that destroy data and files and interfere with computer use are called( )選項A：Viral virus選項B：Benign virus選項C：Worm virus選項D：Trojan virus參考答案：A第2題. 下列哪一種類型的電子通訊使用多通道同時傳送幾位數(shù)據(jù)?( )選項A：參數(shù)傳輸選項B：串行傳輸選項C：波特傳輸選

2、項D：并行傳輸參考答案：D第3題. 為了確定會影響到計算機系統(tǒng)設(shè)計的有關(guān)飯店特定業(yè)務(wù)操作的重要因素,負(fù)責(zé)的供應(yīng)商一般會安排一次對企業(yè)的訪問,以進行一次( )選項A：方案評估選項B：合同談判選項C：現(xiàn)場調(diào)查選項D：確定配置參考答案：C第4題. 用戶可以自己編程以滿足用戶自己的需求的是( )選項A：硬鍵選項B：修正鍵選項C：軟鍵選項D：預(yù)置鍵參考答案：C第5題. 下列關(guān)于房態(tài)的說法中,正確的是( )選項A：房態(tài)差異是指房間狀態(tài)之間的差異，如清理中、維修以及清理完畢等待檢查選項B：沉睡者是指空房被誤認(rèn)為已入住的狀況選項C：房態(tài)只能通過預(yù)訂數(shù)據(jù)決定，不受客房部數(shù)據(jù)的影響選項D：非自動化的飯店技術(shù)能即時

3、更新客房的狀態(tài)參考答案：B第6題. The wash factor means( )選項A：Removal of used and therefore necessary group rooms form a group block.選項B：Removal of used and therefore unnecessary group rooms form a group block.選項C：Removal of unused and therefore necessary group rooms form a group block.選項D：Removal of unused and the

4、refore unnecessary group rooms form a group block.參考答案：D第7題. 下列哪個計算系系統(tǒng)組件不屬于外部存儲設(shè)備?( )選項A：內(nèi)存選項B：硬盤選項C：CD選項D：軟盤參考答案：A第8題. 在遠(yuǎn)程通訊中用多通道來同時傳輸幾位數(shù)據(jù)的方式叫( )選項A：串行傳輸選項B：并行傳輸選項C：單工連接選項D：雙工連接參考答案：B第9題. Which keys can be used to enter orders on the POS terminal keyboard? ( )選項A：Price check key選項B：Settlement key選項

5、C：Correction key選項D：Preset key參考答案：B第10題. A daily report showing the number of guests and the names of guests expected to arrive with reservations is( )選項A：commission agent report選項B：expected arrivals list選項C：expected departures list選項D：reservation record參考答案：B第11題. A rooms management module forecas

6、ts the number of rooms that will require cleaning by( )選項A：only processing expected number of arrivals選項B：only processing current house counts選項C：processing current house counts and expected number of arrivals選項D：it depends參考答案：C第12題. 菜單設(shè)計軟件將菜肴組合為高但邊際利潤為低的菜單項的歸類為( )選項A：問題者選項B：跟隨者選項C：明星選項D：瘦狗參考答案：B第1

7、3題. What kind of electronic or hard copy documentation containing essential transactional support data for individually placed and rated telephone calls?( )選項A：bill選項B：call record選項C：menu選項D：fax參考答案：B第14題. 皇家港口飯店的管理團隊想要減少將銷售費用轉(zhuǎn)賬至顧客賬單上的時間。該團隊?wèi)?yīng)對下列哪個飯店現(xiàn)有的管理系統(tǒng)的接口做出評價?( )選項A：客房管理模塊接口選項B：POS接口選項C：輔助顧客服務(wù)接口

8、選項D：顧客賬務(wù)模塊接口參考答案：B第15題. Information from the function book and other files is eventually transcribed on a( )選項A：POS選項B：CEO選項C：BEO選項D：NFC參考答案：C第16題. Which of the following systems are often formed as joint ventures linking a number of diverse business?( )選項A：Internet distribution system選項B：Point of s

9、ale system選項C：Global distribution system選項D：Property management system參考答案：C第17題. 下列哪個由自動飲料控制系統(tǒng)生成的報表用于指明由主要飲料類別得出的預(yù)計飲料收入的報表?( )選項A：主要飲料類別銷售額報表選項B：飲料服務(wù)員銷售報表選項C：主要產(chǎn)品銷售組合報表選項D：每日分時凈銷售額報表參考答案：A第18題. Which of the following documents is maintained by the Accounts Receivable module in a computerized financ

10、ial system?( )選項A：invoice register file選項B：customer master file選項C：employee master file選項D：vendor master file參考答案：B第19題. 一批連接著遠(yuǎn)程中央處理器的POS終端組成了( )選項A：電子收款機選項B：POS系統(tǒng)選項C：電話計費系統(tǒng)選項D：輔助顧客服務(wù)參考答案：B第20題. ( )維護著最新的房態(tài)信息,在客人登記時輔助客房分配,并協(xié)助完成許多客戶服務(wù)。選項A：財務(wù)報告模塊選項B：顧客輔助服務(wù)選項C：客房管理模塊選項D：顧客賬務(wù)模塊參考答案：C第21題. 下列屬于飯店管理系統(tǒng)接口的是

11、( )選項A：POS系統(tǒng)選項B：顧客操作設(shè)備選項C：顧客賬務(wù)系統(tǒng)選項D：電子門鎖系統(tǒng)參考答案：A,B,D第22題. POS order entry devices have ( )選項A：Touch screen terminal選項B：OCR terminal選項C：Wireless terminal選項D：Keyboards and monitors參考答案：A,B,C,D第23題. Which of the following is an integral part of the balance sheet? ( )選項A：Depreciation選項B：Assets選項C：Equity

12、選項D：Liability參考答案：B,C,D第24題. 下列說法中正確的有( )選項A：二進制是基于1和2的技術(shù)系統(tǒng)選項B：位是電子數(shù)據(jù)的最小單位選項C：一個位的常用長度是8個字節(jié)選項D：計算機在演進過程中體積越來越小，速度越來越快參考答案：B,D第25題. Functions performed by a PMS guest accounting module include( )選項A：Check-Out選項B：Charge Posting選項C：Purchasing選項D：End-of-Day參考答案：A,B,D第26題. 事前成本是一種特殊類型的預(yù)測,它基于以下哪幾種數(shù)據(jù)?( )選項

13、A：包括原料、數(shù)量和制作過程的標(biāo)準(zhǔn)配方選項B：餐館采購的每個原料項的準(zhǔn)確成本選項C：可以指出每個項目及其消費份額的計劃選項D：潛在的食品成本總額參考答案：A,B,C第27題. Although actual operating features of energy management systems vary, common energy control designs include ( )選項A：Demand control選項B：Duty cycling選項C：Room occupancy sensors選項D：Air conditioning equipment參考答案：A,B,C第

14、28題. Industries based on computer-based revenue management have yielded many results, such as ( )選項A：Continual monitoring選項B：Consistency選項C：Information availability選項D：Performance tracking參考答案：A,B,C,D第29題. The time to print the booking confirmation cannot be reached at ( )選項A：Daily system update per

15、iod選項B：Each booking agent when changing jobs選項C：After establishing the booking record選項D：When deciding availability information參考答案：B,C第30題. 下列與計費有關(guān)的系統(tǒng)接口有( )選項A：POS系統(tǒng)選項B：顧客操作設(shè)備選項C：電話自動計費系統(tǒng)選項D：電子門鎖系統(tǒng)參考答案：A,B,C第31題. We could projects future revenue by multiplying predicted occupancies by current house

16、 rates.選項A：對選項B：錯參考答案：A第32題. 在安裝一套CAS前,管理者必須確定整個飯店的電話流量。選項A：對選項B：錯參考答案：A第33題. Central reservation system is an internal reservation network.選項A：對選項B：錯參考答案：B第34題. 客房管理模塊能夠幫助分配客房,不能檢查顧客數(shù)據(jù)。選項A：對選項B：錯參考答案：B第35題. 冗余拷貝需要兩個同時工作的存儲設(shè)備。選項A：對選項B：錯參考答案：A第36題. In the menu engineering summary, the important infor

17、mation is displayed in a very complex way.選項A：對選項B：錯參考答案：B第37題. Income forecast report automatically gives the party a list of all the menu items needed to make the food.選項A：對選項B：錯參考答案：B第38題. There are three types of data, alpha data, numeric data and alpha numbericdata.選項A：對選項B：錯參考答案：A第39題. 供應(yīng)商管理文件

18、維護全部現(xiàn)有供應(yīng)商的記錄,包括供應(yīng)商號、供應(yīng)商名、地址等。選項A：對選項B：錯參考答案：A第40題. 已訂房業(yè)務(wù)與預(yù)訂請求的總數(shù)之間的比例叫做獲準(zhǔn)率。選項A：對選項B：錯參考答案：A第41題. Room status discrepancy refers to a situation in which the house keeping departments description of a rooms status differs from the information of front desk.選項A：對選項B：錯參考答案：A第42題. 識別碼的作用是使顧客賬務(wù)模塊在兩個獨立賬戶存在于一個房間號下時,能夠?qū)①M用轉(zhuǎn)賬至正確的賬單上。選項A：對選項B：錯參考答案：A第43題. 模板是與頁邊距、列、行、框架等