英語學習之EMAIL寫作培訓課件

HowtowriteE-mailinEnglishHowtowriteE-mailclear&simpleStyles:BlockStyle

齊頭式（每行都從左邊開始、取齊）IndentedStyle縮行式（每段開始一般縮入5個英文字母）C.SimplifiedStyle

簡易式(大體輿齊頭式相同，但刪去稱呼輿結(jié)束語clear&simpleStyles:Salutations:DearMr.Martin/Mrs.Martin/Martin/Sir/Madam/SirorMadam/ManagerBodyComplimentaryClosings:Sincerelyyours/Sincerely/BestRegards/BestWishes/Yours/AseverSignature:VirginiaTaoVirginiaTao@163.netManager,salesdepartment,GuangzhouCo.,LtdWanfuroad,GuangzhouGuangdong510000Phone:123456Fax:23456789ComponentSalutations:Componenta.三段式設(shè)定全文的主題及架構(gòu)闡述主旨conclusionb.top-down式

先述正題，后述背景或理由StandardContentOrganizationa.三段式設(shè)定全文的主題及架構(gòu)闡述主旨conclusionSample:(三段式）DearSir:I’vejustreadthenewsonyourWebsitethatyouplantoreleaseyourinternetbrowsingsoftware,ZWAE95,sometimearoundAprilthisyear.IwonderifIcouldhaveanyfurtherinformationaboutthisnewsoftware.IamparticularlyinterestedtoknowwhetherthissoftwarecanhandleChinesecharacters.Thankyouforyourattention.Iamlookingforwardtohearingfromyousoon.Sincerely,VirginiaLee(fl382se@263.net)GuangzhoutradeCo.,Ltd.Sample:(三段式）DearSir:Sample:(top-down式）DearMissWang,Inordertoimprovetheefficiencyofouroffice,Iwouldliketoproposethatwepurchaseanewcopymachine.Withonlyonecopymachineatthemoment,manyofusaresimplywastingourtimewaitingtousethemachine.Anadditionalcopierwillsurelyreducethisunnecessarywaitingtimeandtherebyimproveourworkingefficiency,whichIbelievewilljustifythecostofthenewmachine.Foryourinformation,IamsendingyoubyseparatemailabrochureofthelatestmodelsofPCCfaxcopiers,whichseemsidealyouruseatoffice.Thankyouforyourconsideration.Sincerely,MailuengSample:(top-down式）DearMissWTips:營造良好的熒屏印象：調(diào)整每行的字數(shù)長信應(yīng)分段運用條列式寫法Themonthlystaffmeetingaboutoperationreviewwillbeheldat10:00AMonMonday,April5th,inNo.5MeetingRoom.Date:10:00AM,April5th,2003Place:No.5MeetingRoomSubject:OperationReviewTips:營造良好的熒屏印象：Date:10:00AM,Tips:Politeness:DearMr.Leo:InmypreviousE-mailofJanuary5th,Irequestedthatthebudgetestimateforthefirstquarterof2003tobesubmittedbyJanuary30th.However,Istillhaven’treceiveditbytoday.PleasehandleitinimmediatelyorbyFebruary10thatthelatest.BR,VirginiaLeeDearMr.Leo:ItseemsIstillhaven’treceivedyourbudgetestimateforthefirstquarterof2003.CouldyousparesometimetohandleitandsendittomeASAP?IneeditbyFebruary10thatthelatest.Ifthereareanyproblems,don’thesitatetocontactmedirectly.Thanks&BR,VirginiaLeeTips:Politeness:DearMr.Leo:Tips:Ifyouneedsomebodytocooperate:Couldyoutellme…IwouldliketoknowIamwritingtoask…Wouldyouplease…Iwonderifyoucould…Ifyouhavegoodorbadnews:Iampleased/glad/sohappy…totellyouthat…Goodnews!Wehave…Iamsorry/upset/regret…totellyouthat…Iamafraidthat…Tips:IfyouneedsomebodytocTips:Ifyouagree/disagreewithsomebody:That’sfineNoproblemSure,goaheadOfcourse,youcan…Iamafraidyoucan’t…Unfortunately,atthemoment…Thereseemstobeaproblemwith…Theremaybeamisunderstandingabout…Tellsomebodyhowtheycancontactyou:Youcanreachmebycallingmysecretaryon…/bycallingmeon123456/byEmailat….Youcanfaxmeon123456Itmaybebettertophoneme.Iaminofficefrom…to…Tips:Ifyouagree/disagreewiTips:EndinganE-mail:Thanksforyourkindattention!Thanksforyouractivecooperation!Youractivecooperationwillbehighlyappreciated!Iamlookingforwardtohaveyourreply!Ifthereareanyproblem,pleasedon’thesitatetocontactmedirectly.Haveaniceday/weekend/journey…Tips:EndinganE-mail:Tips:Usesmileytoexpressemotion:(^_^)或(^_*):-)注腳：Thankyouverymuchforyourhelp!<bg><g>or<grin>:微笑<vbg>:開懷大笑<mumble>:嘀咕…<s>or<sign>:嘆氣<jk>:只是開玩笑=justkidding<…>:不輿置評;唔…Tips:UsesmileytoexpressemoE-mailCategoriesBusinessE-mailPersonalE-mailE-mailCategoriesBusinessE-maBusinessE-mailBusinessE-mail訂購、交涉DearMs.White,BaseduponyourquotationofJune25th2003,we,asBuyer,wouldliketoplaceanorderwithyou,asSeller,asfollows:PleasesendbyairfreighttoourofficeinBeijing.Andpleaseincludeinsuranceinourbill.Wewillinstructourbanktotransferassoonaswereceiveyourinvoiceandbill.JanetWang訂購、交涉PleasesendbyairfreightUsefulexpressions:Weshallbookatrialorderwith,providedyouwillgiveusa5%discount;Weregretthatwecannotplaceanorderatthepriceswequotedsixweeksago;Asourcustomersarebadlyinneedofthesegoods,wehopeyouwillsendthematanearlydate;Wewouldliketocanceltheorderforthegoodbecauseofthechangeinthehomemarket;Ifthesegoodsmovequickly,wewillplacefurtherordersinthenearfuture.Usefulexpressions:投訴及處理DearMs.E.Scot,Weregrettoinformyouthat3casesintheconsignmentweredamagedonarrival.Thisseemstobetheresultofcarelesshandling.Wehaveputthemtoonesidesothatyouareabletoseeforyourselftheextentofthedamage.Wewouldbegratefulifyoucouldreplacethedamagedmerchandisewithinthenextweek.Sincerely,WeimingLin投訴及處理Usefulexpressions:Weregrettoinformyouthatthequalityofthegoodsyousuppliedwerenotsatisfactory;Theparcelarrivedtorn;Thepackingcasehadbeendamagedintransitandthemachineisunusable;3ofthemarebadlydamaged/lost;Wouldyoupleasereplacethe3ofthempromptly.Usefulexpressions:DearMr.B.C.King,ThankyouforyourletterofOctober2002.Wewereverysurprisedtolearnthatsomeofthearticlesdeliveredtoyouweredamaged.Wehavecheckedwithourshippingdepartmentandtheytoldusthatthegoodslefthereinperfectcondition.Wearenotabletoacceptresponsibilityfortransportdamage.Yourclaimhasbeenpassedtoourinsurancecompany,whowillgetintouchwithyousoon.Wehopethisarrangementissatisfactory.SincerelyDearMr.B.C.King,Usefulexpressions:Wehavelookedintothematterthoroughly.Allourconsignmentswerepackedwiththegreatestpossiblecare,andwearenotabletoacceptfullresponsibilityforthisdamage;Wedon’tthinkweshouldberesponsibleforthedamage;Underourguarantee,youwillberesponsiblefortherepairchargesforanymisuseofthegoods.Usefulexpressions:通知DearCustomers,OnApril1st,2003,wearemovingtothelargerandmoremodernbuildingatF13290ZhanqianRoad,Guangzhou.Ourbusinesshasgrownsoconsiderablyinrecentyearsthatwearenolongerabletoprovideourcustomerswiththekindofserviceswewishtogiveinthepresentbuilding.Wearelookingforwardtoyourcomingatthenewbuilding.Sincerely,FrankKao通知預約DearSirs,Weareplanningabuffetlunchpartyforourvisitinggroupon1stSeptemberandyourhotelhasbeenrecommendedtous.Weexpecttoinviteaboutfiftyguestsandwouldbegratefulifyoucouldsendusspecimenmenus,winelistsanddetailsofyourroomcharges.WouldyoualsoconfirmthattheBanquetingHallisfreeonthatday.Yoursfaithfully,預約Usefulexpressions:Wouldyoupleasebookmeasingleroomwithprivatebathforthenightsfrom4thto8thSeptember,2003?Pleasereserveadoubleroomwithprivatebathorshowerformeforthenightofthe23rdOctober,2003.Wouldyoupleaseletmeknowwhatyourchargesareforsingleroomswithandwithoutprivatebath?Thankyouforyourletterconfirmingmybookingforthenightofthe23rdOctober.Enclosethedepositof$1whichyouaskfor.Usefulexpressions:邀請DearMr.Jones,Asyourknow,theChineseTextilesExhibitionwillbeheldattheNationExhibitionCenter,London,fromOctober14th-30thand,shouldyouoroneofyourcolleagueswishtovisitthisinterestingevent?Ifis,pleaseletmeknowandIwillarrangetosendyouaticket.WhileIwillnothaveanofficeatthecenterthroughouttheexhibitionperiod,ifyouwouldbekindenoughtoletmeknowinadvancethedateandapproximatetimeofanyintendedvisit,Iwillmakearrangementstobeonhandtoreceiveyou.YoursSincerely,邀請接受邀請DearMr.Sung,WeshallbehappytoacceptyourkindinvitationtotheReceptionofafarewelltotheChineseDelegation.IamlookingforwardtocomingandwouldalsoliketobringwithMr.BlackwhotakesadirectinterestinourcontactwithChina.Wehopethatthiswillbeinorder.Yoursfaithfully,接受邀請拒絕邀請DearMr.Zhang,Onbehalfofmywife,andinmyownname,IwritetoexpressmyappreciationandthankstoyouforyourkindinvitationtoattendareceptionattheEmbassyontheoccasionoftheThirtiethAnniversaryoftheFoundingofthePeople’sRepublicofChina.Toourregret,owingtoCompanydutythattakesmeoverseasatthistime,weareunabletoacceptyourinvitationandweshouldbegladifyouwouldacceptourapologies.Ihopeyouwillpermitmywifeandmyselftosendgoodwishestoyou,yourstaffandourfriendinChina,onthishappyoccasion.Yourssincerely,拒絕邀請PersonalE-mailPersonalE-mail感謝信DearMr.Sung,IdidsomuchenjoytheopportunityofdiningwithyoulastMondayevening.ItwasanexcellentdinnerandwhatIappreciatedmoreistohavespentthemostenjoyableandinterestingeveningwithyouinyourcompany.Thankyouforthepleasureyougaveme.Yourssincerely,感謝信Usefulexpressions:Isoenjoyedourlunchyesterday.Thanksalot.Iamwritingtothankyou,onbehalfofmywifeandmyself,forthelovelytimewehadatyourpartylastnight.Idon’tknowhowtothankyouforyourkindnesstomywifeandme.Webothappreciateitimmensely.Manythanksforyourhospitality.Usefulexpressions:祝賀DearMr.Benson,Asanotheryeardrawstoaclose,Ihavepleasureinrecollectinghowmuchwehaveappreciatedworkingwithyouoverthepasttwelvemonths.Isincerelyhopethatourpleasantbusinessrelationshipwillcontinueformanyyearstocome.IwouldliketowishyouamerryChristmasandahappyNewYear.Yourssincerely,祝賀祝賀朋友晉升DearMr.Robinson,IwasdelightedtohearthatyouwereappointedtotheBoardofIngersoll-RandCompany.Thisisamarvelousachievement,thoughnomorethanyoudeserve.Pleaseacceptmyheartiestcongratulationsandbestwishesforthefuture.Yourssincerely,祝賀朋友晉升Usefulexpressions:Ihavejustheardthegreatnewsofyournewappointmentasthedirectortheyourorganization.Congratulations!Itiswithgreatpleasurethatwesendourcongratulationsandbestwishesontheoccasionofyournewappointment!IjustwanttotellyouhowthrilledIamtohearofyournewpromotionandIamdyingtoknowallaboutit!Usefulexpressions:祝賀新婚DearMaryandGeorge,LinaandIweredelightedtoreceivetheannouncementofyourmarriage.Pleaseacceptourmostsincerecongratulationsandverybestwishesforallthegoodfutureintheworld.YoursAffectionately,Allen祝賀新婚告別DearMr.Jackson,IamafraidIwillnotbeabletoseeyouagainbeforemyimmediatedeparture,soIamnowwritingtosaygood-bye.MystayinEnglandhasbeenanunforgettableexperience.Ihaveseensomanyplacesofinterestandmetsomanywarmheartedpeople.Allthisisduetoyourthoughtfularrangements,forwhichIfeelobligedtoexpressmyheartfeltthanksagain.NowImustgobacktoChinaandIsincerelyhopeIwillhavetheopportunitytoreciprocateyourcordialhospitalityinthenottoodistantfuture.Withallmybestwishes.Yourssincerely,告別Usefulexpressions:Beforeleaving,Iwouldexpressmysincerethanksforalltheassistanceyouhaverenderedmeduringmystayinyourcountry,andhopetogreetyouinmyowncountryinthenear