酒店賓客意見表

溫德姆國(guó)際酒店賓客意見卡GUESTCOMMENTCARD尊貴的賓客—我們的服務(wù)是否達(dá)到了您的期望？請(qǐng)給我們打分。您將有機(jī)會(huì)獲得在新紫金酒店免費(fèi)住宿的機(jī)會(huì)。Dearandvaluedguest-Howdidweatmeasureuptoyourexpectationsinthefollowingareas?It’spossiblethatyoucanwinafreeroomnightatXinZijinHotel.(帶“*”的為必須填寫)顧客姓名YOURNAME*______________手機(jī)號(hào)碼MOBILEPHONE*______________住宿日期DATEOFSTAY*_____________通訊地址ADDRESS_____________________郵件地址EMAILADDRESS____________會(huì)員卡號(hào)碼CLUBNUMBER______________(注：請(qǐng)準(zhǔn)確填寫聯(lián)系方式，以便我們可以及時(shí)與您聯(lián)系！)打√評(píng)分，滿分10分With10beingthehighest0246810您對(duì)酒店的總體滿意度Overallsatisfactionwithhotel您是否會(huì)再次入住或向他人介紹溫德姆國(guó)際酒店

Recommendthishoteltoothers/return您對(duì)員工的待客禮儀是否滿意Friendliness/thankyou您對(duì)辦理入住手續(xù)的速度是否滿意Speedandafficiencyofcheck-in客房設(shè)施是否滿意

Maintenanceofguestroom您對(duì)客房的清潔度是否滿意

Cleanliness您對(duì)客房的總體評(píng)價(jià)

OverallGuestRoom1、您是否第一次入住溫德姆國(guó)際酒店?您在此入住的次數(shù)?WasthisyourfirstvisittoaWENDEMUIntwenationalHotel?Whatistheannualfrequencyforyourstayin?□首次入住Firstvisit□1～5次1～5□6～24次6～24□25次以上Morethan25您是通過何種方式預(yù)定下榻我酒店Howdoyoureserveourhotel□網(wǎng)絡(luò)預(yù)訂

Internet

□協(xié)議客戶Contract

□VIP客戶VIPguest

□朋友推薦Recommentdation

□旅行社TravelAgency

□其它Others3、您此次出行的目的?Whatisyourpurposeofthistrip?□普通商務(wù)Business□休閑Pleasure□旅游Tourism□展覽會(huì)/年會(huì)/會(huì)議Exhibition/Convention/Meeting□探親訪友VisitingFriends/Family4、其他意見：Othercomments:________________________________________________________________________________________________________________________________________________________________________________________________________請(qǐng)留下您的寶貴意見，它會(huì)使我們做得更好！感謝您對(duì)我們工作的理解與支持，并真誠(chéng)地祝愿閣下入住愉快！Forcontinuousself-prefection,wewouldappreciateitifyoucouldleaveyourcommen