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1、-作者xxxx-日期xxxx電話故障英語【精品文檔】1、空號:中文:您好!您所撥打的號碼是空號,請核對后再撥。英文:Sorry! The number you dialed does not exist, please check it and dial later.2、被叫用戶關(guān)機(jī): 中文:您好!您所撥打的電話已關(guān)機(jī)。英文:Sorry! The subscriber you dialed is power off.3、被叫不在服務(wù)區(qū): 中文:對不起!您撥打的用戶暫時無法接通,請稍后再撥。英文:Sorry!The subscriber you dialed can not be connect
2、ed for the moment, please redial later.4、主叫欠費(fèi)停機(jī)/單向停機(jī) 中文:對不起!您的電話已欠費(fèi),請您續(xù)交話費(fèi),謝謝!英文:Sorry, your telephone charge is overdue, please renew it, thank you!5、用戶申請臨時停機(jī)/其他原因暫時停機(jī): 中文:對不起!您的電話已停機(jī)。詳情請垂詢"1860"。英文:Sorry! Your telephone service is suspended, for more information, please dial "1860&q
3、uot;.6、被叫停機(jī): 中文:對不起!您撥打的電話已停機(jī)。英文:Sorry! The number you dialed is out of service.7、被叫忙: (1)被叫用戶登記了呼叫等待功能中文:您好!請不要掛機(jī),您撥打的電話正在通話中。英文:Sorry! Please hold on,the subscriber you dialed is busy now,.(2)被叫用戶未登記呼叫等待功能中文:您好!您撥打的電話正在通話中,請稍后再撥。英文:Sorry! The subscriber you dialed is busy now, please redial later.
4、8、中繼忙/網(wǎng)絡(luò)忙: 中文:對不起!您撥打的用戶暫時無法接通,請稍后再撥。英文:Sorry!The subscriber you dialed can not be connected for the moment, please redial later.9、被叫用戶設(shè)置了呼入限制: 中文:對不起!您撥打的用戶已設(shè)置呼入限制.英文:Sorry! The subscriber you dialed has set barring of incoming calls.10、 國際長權(quán)限制: 中文:您好!您的電話尚未登記國際長途業(yè)務(wù),請辦理登記手續(xù)。詳情請垂詢"1860"。英文
5、:Sorry! You have not applied for IDD service, please make registrations. For more information, please dial "1860".11、GSM手機(jī)撥GSM手機(jī)加"0": 中文: 請直接撥打?qū)Ψ绞謾C(jī)號碼,無需加"0"。英文:Sorry! Please dial mobile phone number directly, no need to dial "0".12、 固定網(wǎng)撥本地GSM手機(jī)加"0":中
6、文:請直接撥打?qū)Ψ绞謾C(jī)號碼,無需加"0"。英文:Sorry! Please dial mobile phone number directly, no need to dial "0".13、撥號未加長途區(qū)號: 中文:您好!請在號碼前加撥長途區(qū)號。英文:Sorry! Please dial area code before the number you dialed.14、112緊急呼叫: 中文:您好!匪警請撥110,火警請撥119,急救中心請撥120,交通故障請撥122,市話障礙請在112前加撥長途區(qū)號。英文:Hello! Please dial 11
7、0 for police, 119 for fire, 120 for ambulance,122 for traffic accident and dial area code before 112 for fixed-phone obstacle.15、其它運(yùn)營商方向線路故障: 中文:對不起!對方網(wǎng)絡(luò)暫時無法接通,請稍后再撥。英文:Sorry! The other operator's network can not be connected for the moment, please redial later.16、長權(quán)限制/非法主叫: 中文:對不起!您的電話尚未申請此項服務(wù)。
8、詳情請垂詢"1860"。英文:Sorry! You have not applied for this service, please dial "1860" for more information.17、被叫久叫不應(yīng) 中文:對不起,您撥打的電話暫時無人接聽,請稍后再撥。英文:Sorry! The phone you dialed is not be answered for themoment, please redial later.1.Hello, this is operator.1.你好,我是電話接線員。2.I'll call you
9、 up later.2.我一會打電話給你。3. May I talk to Mr. McCoy?3.我想和McCoy先生說話。4. May I use the telephone?4.我可以使用一下電話嗎?5. This is Sam calling.5.我是Sam。6. Is that Mr. Sam?6.你是Sam先生嗎?Yes, this is Sam speaking.是的,我是Sam。7. Whom do you wish to talk to?你想要和誰說話?8. I'd like to speak to Mr. Jack.我想要和Jack先生說話。9. I'll
10、connact you with his office.9.我通過他辦公室電話和你聯(lián)系。(或我會打電話到他辦公室和你聯(lián)系。)10. Please hold the line.10.請不要掛線。11. Sorry, kept you waiting so long. You're on.11.對不起,讓你等這么長時間。請繼續(xù)。12. The line is busy.12.電話占線。(或本線路忙)13. No answer.13.沒人接。14. He is on the phone.14.他正在打電話。15. This telephone line is interrupted.15.這
11、個電話線被打斷。(或這個電話線被拔掉了。)16. The wire have got crowd.16.這個線路忙。(或電話占線)1.I would like to talk to Mr. Liao.1.我想要和廖先生說話。2.May I speak to Mr. Johnson please?2.我能和Jonnson說話嗎?3.May I speak to your boss?3.我能和你的老板談話嗎?4.Is there anyone who can speak English?4.這里有人會說英語嗎?5. Give me someone who can speak English.5.提
12、供給我一些會說英語的人。6.I would like to talk to someone in charge.6.我想和負(fù)責(zé)人說話。7.I would like to talk to your chief.7.我想要和長官說話。8.Let me talk to Mr. Wang.8.讓我和王先生說話。9.Can I speak to Mr. Lee?9.我能李先生說話嗎?en is he expected to be back?10.他什么回來?11. (not available in the tape 本句錄音里沒有)12. Can you tell me what time Mr. C
13、hen will be back?12.你能告訴我陳先生什么時候回來?13.Who is this please?13.請問你是哪位?14.Who is calling please?14.請問你找誰?15. May I have your name?15.能告訴我,你的名字嗎?16.Whom are you calling?16.你要找誰?17.Will you please spell his name for me?17.你能為我拼寫他的名字嘛?18.Please say it again.18.請再說一遍。19.Will you please repeat it?19.可以請你重復(fù)它嗎
14、?20.Will you speak a little louder?20.你說話可以大點(diǎn)聲嗎?21.Will you speak up please?21.可以大點(diǎn)聲嗎?22. Will you speak more slowly?22.你說話可以慢點(diǎn)嗎?23.Mr. Wang is not in now. 23.王先生現(xiàn)在不在。24.He is not in now.24.他現(xiàn)在不在。25.He has not come in yet.25.他現(xiàn)在還沒有回來。26. He would be here in 30 minutes.26.他30分鐘內(nèi)回來。27.He has gone home
15、.27.他正在回家的路上。28.He has left already.28.他已經(jīng)走了。29.He is attending a conference now.29.他正在參加會議。30.He is in conference.30.他在開會。31.May I take your message?31.我可以幫你留言嗎?32.May I have him call you back?32.要我讓他回電話嗎?33.I'm sorry Mr. Chen is unavailable.Would you like to speak to anyone else?33.對不起,陳先生不在。你
16、需要和他人說話嗎?34.I will transfer this call to Mr.Chen.34.我將把這個電話轉(zhuǎn)給陳先生。35.Would you hold the line please? I would find out his number for you.35.請你不要掛斷,我為你找出他的電話。36.I'm sorry to keep you waiting.36.對不起,你久等了。37.His extention number is 285.37.他的分機(jī)號碼是285。38.He is speaking on another phone.38.他正在和別人電話。39.
17、Would you please take a message?39.請你幫我留言。40.Would you like to leave any message?40.你需要留言嗎?41.I would like to place a station-to-station call.41.我要打一個叫號電話的呼叫。42.I would like to place a person-to-person call.42.我要打一個人對人的呼叫。43.I don't know how to do that.43.我不知道如何做它。44.Will you accept the charge?4
18、4.請你付電話費(fèi)。45.Where is the telephone office?45.電話局在哪里?46. Is there a public phone near here?46.這有附近有公共電話嗎?47.Do you have a coin for the phone?47.你有錢付電話費(fèi)嗎?48.How do I call this number?48.我怎么撥打這個電話?49.Do you have a phonebook directory?49.你有電話薄目錄嗎?50.I would like to make a long distance call to Taipei.50
19、.我想打長途電話到臺北。51.I want to make an overseas call to the United States.52.我想打個長途電話到美國。52.How much is the call to the United States.打美國長途需要多少錢?53.Will you please call me back?53.請你給我回電話。y I use your telephone?54.我能使用你的電話嗎?55.Someone is using the phone.55.有人正在使用電話。56.Do you have an extension?56.你有分機(jī)嗎?57.
20、We don't have an extension.57我們沒有分機(jī)。58.There is a phonebook in the corner.58.有個電話薄在角落。59.It is a pay phone.59.它是付費(fèi)電話。60.Whom do you want to call?60.你想給誰打電話?61. I want to make a local call.61.我想打個市內(nèi)電話。62.What is the number?62.號碼是多少?63.I don't know the phone number.63.我不知道這個電話號。64.Call Informa
21、tion for the number.64.打查號臺查詢電話號碼。65.The phone seems to be out of order.65.這個電話好象出了故障。66.I try several times to call, but there is no answer.66.我嘗試了撥電話好幾次,但是還是沒有人接。67.I am going to dial the number.67.我正在撥電話。68.This telephone is ringing.68.電話響了。69.No one is answering the phone.69.沒有人接電話。70.My friend
22、phoned me at 10am yesterday.70.我的朋友昨天10點(diǎn)給我打了電話。71.The phone is busy.71.電話線路忙。72.Sorry to have kept you waiting.72.對不起讓你久等了。73.Who do you want to speak to?73.你想要和誰說話?74.What number are you calling?74.你正在給誰打電話?75.Operator, you give me a wrong number.75.話務(wù)員,你給我接錯電話了。76.Where are you calling from?76.你是誰
23、?/你從哪打來的?77. I am calling from a public phone.77.我正在用公共電話打電話。78.Contact me by telephone.78.電話保持聯(lián)系。79.I will be in between 6 and 8.79.我6點(diǎn)至8點(diǎn)在。80.I will be here all night.80.我將呆在這一整夜。81.All right, I will be waiting for you.81.好的,我將在這等你。A:Ms. Dawson, I need you to _ for me. A:道森小姐,我想讓你給做一下記錄。B:Yes, sir
24、.B:好的,老板。A:This should go out as an intra-office memorandum to all employees by this afternoon. Are you ready?A:這是今天下午之前發(fā)給所有職工的內(nèi)部文件。準(zhǔn)備好了嗎?B:Yes, sir. Go ahead.B:好了,老板。您說吧。A:Attention all staffEffective immediately, all office communications are restricted to email correspondence and official memos.
25、The use of _ by employees during working hours is strictly prohibited. A:全體員工請注意請立即執(zhí)行;所有辦公室的聯(lián)系僅限于電子郵件和正式的備忘錄。上班時間嚴(yán)禁使用即時通信系統(tǒng)。B: Sir, does this apply to intra-office communication only or relate also restrict external communications?B:老板,這僅限于辦公室外內(nèi)部通信嗎?還是也包括外部通信?A:It should apply to all communications,
26、 not only in this office between employees, but also any outside communications. A:所有的通信都應(yīng)該包括在內(nèi),不僅是辦公室的員工之間,還包括所有對外聯(lián)系。B:But sir, many employees use Instant Messaging to communicate with their clients. B:可是老板,很多員工教用即時通信系統(tǒng)與客戶聯(lián)系。A:They will just have to change their communication methods. I don't w
27、ant anyone using Instant Messaging in this office. It wastes too much time! Now, please continue with the memo. Where were we? A:他們只需要改變一下聯(lián)系辦法。我不想任何人在這個辦公室外使用即時通信系統(tǒng),太浪費(fèi)時間!現(xiàn)在,請繼續(xù)往下寫備忘錄。我們剛剛說到哪兒了?B:“This applies to internal and external communications”B: “這包括內(nèi)部和外部聯(lián)系” A:Yes. Any employee who persists i
28、n using Instant Messaging will first receive a warning and be placed on probation. At second offense, the employee will face termination. Any questions regarding this new policy may be _ department heads. A:是的。任何堅持使用即時通信系統(tǒng)的人,如果是初犯就會受到警告,然后試用一段時間。如果是第二次犯,這個人就會被解雇。有關(guān)這一新政策的問題可以直接向部門主管反映。B:Is that all?B
29、:就這些嗎?A:Yes. Please get this memo typed up and distributed to all employees before 4 pm. A:就這些。請把這份備忘錄打印出來,在下午4點(diǎn)以前分發(fā)給所有的員工。A: Hello!A:您好! B: Hello, is Doris available? B: 您好,多麗絲在嗎?A: This is Doris. Who is calling please? A: 我是多麗絲。請問您是哪位?。緽: Hi, Doris, this is Mike calling from Parkers Dentistry. Im
30、calling to confirm your appointment for tomorrow morning at 9 am with Dr. Parker. B:你好,多麗絲,我是帕克牙科醫(yī)院的邁克。我打電話是想確認(rèn)一下你明天上午9點(diǎn)與帕克醫(yī)生的預(yù)約有沒有問題。 A: Oh, I almost forgot. Thank you for calling to remind me. Actually, I do need to change the time of my appointment. I have a scheduling conflict, and I cant
31、make it that early. A:啊,我差點(diǎn)忘了。謝謝你打電話提醒我。事實上,我確實需要改一下預(yù)約時間。我的行程安排有點(diǎn)沖突,所以我無法那么早到醫(yī)院。B: If I _ that later slot, would that work out? B:如果把你往后排,那樣兒可以嗎?A: It would have to be after lunch. Do you have anything available about 2 oclock? A:那得午飯以后。2點(diǎn)以前你們有空嗎? B: Sorry, mam, the only opening we have after lunch
32、is 1:15, but I might be able to _ after 4. Would that be a better time? B:對不起,夫人。午飯后唯一的空缺時間是1:15,不過我能把你加在4點(diǎn)以后。這個時間是不是會更合適?A: Thats right. I think I should be able to make it at 1:15. Can you _ for that time slot? A:那好吧,我想我能在1:15前趕到.你能把我的名字記在這個時間段嗎?B: No problem. I have your appointment changed
33、 from tomorrow morning to tomorrow afternoon at 1:15. B:沒問題。我把你明天上午的預(yù)約時間改為明天下午1:15. A: Wonderful. Thanks very much. A:太好了。非常感謝. Office sundriesCan you have this file copied?I need someone to bundle the copies for me.Let me show you.Turn on the power of the copier.Can your copy machine make single si
34、ded copies?Do you want black and white copies or color copies?I want to enlarge the size.How do you replace the ink cartridge?Could someone add ink to the copier?How many pages can the copier take for automatic feed?Do you want me to stable these for you?When you used the automatic feed, do you put
35、the original face up or down?We use the hand feed, when the automatic feed is not working.I am looking for a paper tray.The printer is ready to print now.Please fax the file to me.I sent a fax to you just now.Could you pick up a fax for me?My fax did not go through.Paper ran out.The copy machine is
36、jammed.The copier got a paper jam again.The type writer is not working properly.The whole punch also has a problem when I want to use it.I suppose the scanner hates me.The repairman said the projector was beyond saving.We should call maintains.We need to buy a new copier.We want to buy some new offi
37、ce equipment.Situational conversationsDialogue 1 can you make copies for me?A: Can you make copies for me?B: How many copies of these files do you need?A: I need 3 copies of each.B: I see.Dialogue 2 my printer is brokenA: Hello, Maintenance department?B: Yes, is there anything I can do to help?A: Ye
38、s, my printer is broken would you take a look at it?B: No problem.Dialogue 3 where is the paper shredderA: Where is the paper shredder?B: You know where the fax machine is?A: Yeah.B: The paper shredder is on the left of the fax machine.Dialogue 4 I need you to fax something for meA: We didnt have ti
39、me, I need you to fax something for me.B: What is it?A: A report to the sales department.B: Do you have the fax number?A: The number is on the cover page.B: Ok, I will go and fax it.Dialogue 5 single or double sidedA: Would you please make some copies of this report?B: How many copies do you need?A:
40、 Four copies.B: Single or double sided?A: Single sided please.B: Ok, but I wont be able to make copies until later this afternoon.A: Why?B: The copy machine is out of order so we are waiting for the repairman to come.A: Ok, please have them done as soon as possible.Dialogue 6 how to operate the vari
41、ous office machineA:Now, I will show you how to operate the various office machines that you will be using.B:I noticed that most equipment is quite new.A:We have the best of everything because it is less expensive to operate and it has much lower Maintenance repair costs.B:Quite reasonable.A: The fi
42、rst equipment for you to learn is this high speed copier, it has fully automatic controls, so you just enter your requirements in the control panel and you can staple the pages too.B: Sounds a little bit complicated.A: Actually it is very easy to use, but it takes a while to learn the best settings.
43、B: I will ask you to help the first few times.Computer OperationsCould you help to install this computer software for me?I have to restart when you finish installing the software.I always mix save with save as.How can I find control folder?Can I borrow your notebook tomorrow?My favorite font is time
44、s new Roman.Please copy this document and paste it in another folder.I just learnt that we can insert an entire document into another document.I want to save my file into my document folder.Why did you delete my file?I have received lots of emails from my clients.Do you know the different between a
45、server and a PC?I need a fast video card.I have to run spell check.I have been surfing in the net for six hours.Which web site are you searching?My net connection has gone to hell.Which search engine are you using?My internet has been going slowly today.I use the software to download music, movies a
46、nd programs.Check your network connection when the network is down.The picture in my report is from internet.No body likes pop-ups.Youd better run a virus scan.I hate the hackers who make viruses.The anti-virus program detected 10 virus infected files.Our server has been hacked.Please shut down your
47、 computer after work.situational conversationDialogue 1 Do you know how to install new software and hardware?Do you know how to install new software and hardware?Installing software is a breeze but installing hardware could be a pain.Could you help to install windows 2K for me?2K? Why dont you choos
48、e windows XP?Dialogue 2 Can you tell me how to attach a document to an email?Can you tell me how to attach a document to an email?Sure. Thats quite easy. Click on the attachment, browse for the document you want to attach and click OK.Whats the meaning of browse?Something like search.Got it.Dialogue
49、 3 is chat allowed in the office?Is chat allowed in the office?Of course not. But we can use net meeting when we need to hold a conference.Do we need a log-in ID for that?Yeah.The problem is I dont have the least idea of how to use that.Dont worry. There is a compute guru by your side.And that is yo
50、u, right?Dialogue 4 how was the virus transferred?I was told that most of the computes in our department have been infected by a virus.How was the virus transformed?By an email titled good morning.That is terrible.I think youd better run a virus scan and check if your computer was infected too.I hop
51、e not, I have lots of important files on there.A: can you have the briefs from the Anderson Firm's lawyer on my desk by tomorrow morning? There are quite a few very _ matters with this case. I am afraid I can't wait any longer.A:明天早晨之前你能把安德森公司律師的辯護(hù)狀放在我辦公桌上嗎?這個案子在時間上有些棘手??峙挛也荒茉俚攘?。B: getting t
52、hose Anderson briefs has been harder than you can imagine. I have tried to contact their lawyer many times, but every time I call, his secretary says he's in a meeting or out of the office, or away on business. I am beginning to think he's trying to avoid me.B:要拿到安德森公司的辯護(hù)狀比你想象得要困難多。我已經(jīng)設(shè)法和他們的
53、律師聯(lián)系過多次,但每一次我給他打電話,他的秘書都說他在開會或不在辦公室,要么就是出差了。我在想他是在想法躲著我。A: that's highly possible. He knows if we miss our filling deadline, we don't _ to compete against them for the bid. Try to _ him again. Give him a call and see if he can fax them first thing.A:這很有可能。他如果知道我們錯過了訴訟的最后期限,那我們就沒有機(jī)會跟他們競標(biāo)了。再試試
54、跟他們聯(lián)系下。給他們打電話,看看他能否馬上就發(fā)份傳真來。B: what if I can't speak to him directly?B:萬一我無法跟他直接通話怎么辦? A: ask his secretary to fax them. It's the same thing. Have them faxed over, with a copy also faxed to Martin's office.A:讓他的秘書把這些材料發(fā)傳真過來也一樣。傳真發(fā)完之后,再給馬丁的辦公室傳一份復(fù)本。B: how do I find Martin's fax number
55、? Is he in your rolodex?B:我怎么才能找到馬丁的傳真號?在你的羅拉代克斯卡上嗎?A: no, but you can also call their office and ask the secretary to give you their fax number. I'll email you their office number later today.A:沒有,不過你還可以給他們辦公室打電話,讓秘書告訴你傳真號。 今天稍晚一點(diǎn)兒我把他們辦公室的號碼發(fā)郵件給你。B: Okay, I'll get on it first thing.B:好的。我立刻
56、去辦這事。A: be sure you do. I need those briefs _ .A:一定別忘了。我要盡快得到這些辯護(hù)狀?!締卧~】1.brief:辯護(hù)狀2.directly:直接3.matter:問題4.deadline:最終期限5.secretary:秘書6.fax:傳真7.case:案子8.highly:非常9.rolodex:羅拉代克斯卡(用來盛裝名片、地址卡和電話號碼卡等可移動卡片)【短語/詞組】1.fax over:傳真過來2.get on it:成功3.first thing:立刻、馬上4.quite a few:很多5.cant wait any longer:不能等
57、太久Telephone calls Useful sentencesGood morning, this is Sunshine Mutter, may I help you?You have reached the office of Perl, electronic technology cooperation.Hello, overseas sales department Marry speaking?Who would you like to speak with?The name of the person you are calling please?Extension one
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