版權(quán)說(shuō)明:本文檔由用戶提供并上傳,收益歸屬內(nèi)容提供方,若內(nèi)容存在侵權(quán),請(qǐng)進(jìn)行舉報(bào)或認(rèn)領(lǐng)
文檔簡(jiǎn)介
1、2021/3/912021/3/92Teaching Objectives:Ss will be able to:know right greeting manners.be aware of the cultural differences of greeting etiquette. 2021/3/93Teaching Procedure: STEP 1 Quiz STEP 2 Self-introduction & the introduction of others STEP 3 Other Dos & Donts STEP 4 T or F STEP 5 Review
2、 exercises2021/3/94STEP 1 Quiz When do you call someone by their given name?When they call you by your first nameImmediately- it establishes equal positionNever until granted permission and invited to do soOnce the relationship is established so that the casual usage of first names is expectedAnswer
3、: d2021/3/952. When being introduced to a person who is physically challenged such as missing the right hand, what should I do?nothing-wait for the person to offer his/ her left hand firstSmile, make eye contact, but avoid handshaking- it is not necessary.Proceed as usual only making the left hand a
4、djustment if he/she initiatesImmediately offer your left hand to establish a comfortable position for him/her. Answer:c2021/3/963. If a name is forgotten when making introduction, what should I do?To apologize & acknowledge that the name has escaped you. Ask the person to clarify his/her name, w
5、hich shows that you care about a persons name, without admitting that you forgot it.Get through the situation by addressing the person whose name youve forgotten & introducing the person whose name you do know.All of the above. Answer: d2021/3/97STEP 2 Self-introduction & introducing others:
6、 The occasion (no interruption) Name card first, self-introduction second Brief Content: company, department, profession/title, name The accurate name first, the abbreviated name second clear voice2021/3/98Introducing others:At home, the hostess is usually the introducer.In office, secretary.2021/3/
7、99Who should be introduced first? Introduce your own acquaintances first, guests second. (Avoid using Mrs. or 夫人 unless you are definitely sure she is married and happy) host first, guest second the young first, the old second man first, woman second(no pointing at somebody with your index finger) 2
8、021/3/910 the introduced one: -usually stand up, while at dinner party or negotiation tables, you should nod with smile. -sincere and friendly (How do you do? / Nice to meet you./ Ive heard so much about you, Im looking forward to meeting you. etc.)2021/3/911Tips for introduction Be gracious Smile M
9、ake eye contact Offer a firm handshake Pay attention to names when you meet people Know who is the most important person2021/3/912 Determine the order of precedence(優(yōu)優(yōu)先先)1) Introduce a non-official person to an elected official2) Introduce a person from your own firm to a client or customer. e.g. Mr
10、. Dawson, this is Ms. Magali, our Chief Financial Officer. Mr. Dawson is our client from Atlanta.2021/3/9133) Introduce a junior executive to a senior executive.4) Introduce an individual to a group first, then the group to the individual. E.g. “everyone, this is Dr. Brown. Dr. Brown, Id like you to
11、 meet my friends, Peter, Shawn and Michael.”2021/3/914STEP 3 Other Dos & Donts Dos:1) If youre introducing someone who has a title “Doctor”, for example, include the title as well as the first and last names in the introduction.2) If the person youre introducing has a specific relationship to yo
12、u, make the relationship clear by adding a phrase such as “my boss”, “my wife”.2021/3/915Dos3) Use your spouses first and last name if he /she has a different last name with yours. Include the phrase “my wife/ husband”. 4) Pay attention to International Protocol because in some cultures people disli
13、ke physical contact, even handshakes (Thailand).5) Allow at least 2-4 feet distance for comfortable conversations.2021/3/916DontsNever shake hands with sweaty palms when being introduced. Dont chew gums while making introductionDont smoke when introduce people to each other.2021/3/917Donts4) Dont gi
14、ve the impression you are only interested in business; dont ask about profit issues until the subject is brought up by your business partners.5) Dont ignore the need of introduction because you forget the name of a person.6) Avoid making any comment such as “Helen works for me” that might be underst
15、ood as arrogance or superiority. Instead, say, “Helen & I work in the same office”.2021/3/918STEP 4 T or F1. When being introduced to others, men should rise while women may remain seated. 2021/3/919 F Always stand when being introduced. It is appropriate to do so whether you are a man or a woma
16、n. By doing so, you are demonstrating respect to the other person. 2021/3/9202. Firm handshakes are reserved for men and at the beginning of a meeting while loose handshakes for ladies and at the end of a meeting.2021/3/921 F Always shake hands firmly both at the beginning and at the end of a meetin
17、g. When giving a handshake, you should give a firm, full handshake. This goes for women as well as men. Fingertip handshakes will not do in a business setting. Remember not to grip too tight to crush the bone.2021/3/9223. Im occupied with paper work and somebody approaches to greet me. Its forgivabl
18、e for me to offer a handshake across the desk.2021/3/923 F There should be nothing but space between you and the person with whom you are shaking hands. If you are sitting at a desk or at a table, it is up to you to come out from behind the desk or table to shake the other persons hand.2021/3/9244.
19、Words such as “Hello” and “Nice to meet you” are more acceptable to respond to an introduction in formal situations than “charmed” or “a pleasure”.2021/3/925answer T Formal etiquette censures words such as “charmed” or “a pleasure”, as it may appear insincere or detract(貶低) from the introduction. In
20、stead, offer a friendly “Hello”, “Nice to meet you” or “Ive heard so much about you” , etc.2021/3/9265. On formal business occasions its only appropriate to wait for the other to ask your name.2021/3/927 F Always say your name during an introduction. If you are meeting someone for the first time, it
21、 is obvious that you would give your name. if your host neglects to introduce you to the other guests, just fell free to introduce yourself, but make your relationship with the host clear in your introduction.2021/3/9286. Handshakes are always followed by warm hugs and kisses.2021/3/929answer Be cau
22、tious. In some cultures, kissing on the cheeks is an accepted practice, while it is not acceptable in some other countries. The strategy is to follow suit.2021/3/930STEP 5 Review exercisesThe following are some English idioms used to describe the daily communication. Please guess their Chinese meani
23、ngs.Do as the Romans do.If you lie down with dogs, you will get up with fleas.(近朱者赤,近墨者黑 )Those who live in glass houses should not throw stones. (Dont treat others the way in which you hate being treated)Old habits die hard.2021/3/9315) Man proposes, God disposes.6) It is a sin to steal a pin.(勿以惡小而為之, 勿以善小而不為 )2021/3/9322. Suppose all of the following situations take place in western countries, how will you behave?If a porter is offering help of carrying your heavy luggage to your room in a hotel when you travel to Europe, what shou
溫馨提示
- 1. 本站所有資源如無(wú)特殊說(shuō)明,都需要本地電腦安裝OFFICE2007和PDF閱讀器。圖紙軟件為CAD,CAXA,PROE,UG,SolidWorks等.壓縮文件請(qǐng)下載最新的WinRAR軟件解壓。
- 2. 本站的文檔不包含任何第三方提供的附件圖紙等,如果需要附件,請(qǐng)聯(lián)系上傳者。文件的所有權(quán)益歸上傳用戶所有。
- 3. 本站RAR壓縮包中若帶圖紙,網(wǎng)頁(yè)內(nèi)容里面會(huì)有圖紙預(yù)覽,若沒(méi)有圖紙預(yù)覽就沒(méi)有圖紙。
- 4. 未經(jīng)權(quán)益所有人同意不得將文件中的內(nèi)容挪作商業(yè)或盈利用途。
- 5. 人人文庫(kù)網(wǎng)僅提供信息存儲(chǔ)空間,僅對(duì)用戶上傳內(nèi)容的表現(xiàn)方式做保護(hù)處理,對(duì)用戶上傳分享的文檔內(nèi)容本身不做任何修改或編輯,并不能對(duì)任何下載內(nèi)容負(fù)責(zé)。
- 6. 下載文件中如有侵權(quán)或不適當(dāng)內(nèi)容,請(qǐng)與我們聯(lián)系,我們立即糾正。
- 7. 本站不保證下載資源的準(zhǔn)確性、安全性和完整性, 同時(shí)也不承擔(dān)用戶因使用這些下載資源對(duì)自己和他人造成任何形式的傷害或損失。
最新文檔
- 住宿餐飲業(yè)文化墻施工合同
- 污水處理廠及配套管網(wǎng)項(xiàng)目概述
- 農(nóng)村生活污水治理工程合同
- 2025公路牌廣告牌制作安裝合同
- 2023年中級(jí)注冊(cè)安全工程師之安全實(shí)務(wù)化工安全模考預(yù)測(cè)題庫(kù)
- 泉州華光職業(yè)學(xué)院《創(chuàng)新設(shè)計(jì)方法》2023-2024學(xué)年第一學(xué)期期末試卷
- 泉州海洋職業(yè)學(xué)院《可編程邏輯控制器》2023-2024學(xué)年第一學(xué)期期末試卷
- 泉州工藝美術(shù)職業(yè)學(xué)院《網(wǎng)絡(luò)原理》2023-2024學(xué)年第一學(xué)期期末試卷
- 2023年注冊(cè)安全工程師《安全生產(chǎn)事故案例分析》復(fù)習(xí)資料:應(yīng)急預(yù)案的演練考試題
- 泉州紡織服裝職業(yè)學(xué)院《人力資源管理創(chuàng)新》2023-2024學(xué)年第一學(xué)期期末試卷
- 人教版地理八年級(jí)下冊(cè):6.2 白山黑水-東北三省 說(shuō)課稿4
- 2024江蘇宿遷市政協(xié)辦公室招聘2人歷年(高頻重點(diǎn)提升專題訓(xùn)練)共500題附帶答案詳解
- 院感質(zhì)量管理考核標(biāo)準(zhǔn)
- 旅游公司聯(lián)營(yíng)協(xié)議
- 小學(xué)六年級(jí)數(shù)學(xué)百分?jǐn)?shù)練習(xí)題含答案(滿分必刷)
- 《三維內(nèi)窺鏡攝像系統(tǒng) 三維視覺性能檢測(cè)方法》(征求意見稿)
- 部編版四年級(jí)上冊(cè)道德與法治期末測(cè)試卷【全優(yōu)】
- 八年級(jí)下冊(cè)物理教材分析
- 生物藥物分析練習(xí)題考試題及詳細(xì)答案
- TD/T 1068-2022 國(guó)土空間生態(tài)保護(hù)修復(fù)工程實(shí)施方案編制規(guī)程(正式版)
- 期浙江省金華市2023-2024學(xué)年十校聯(lián)考最后歷史試題含解析
評(píng)論
0/150
提交評(píng)論