職業(yè)綜合英語(yǔ)教學(xué)-辦公室禮儀ppt課件

1、12What is office etiquette? Office etiquette is about observing遵守 a simple set of rules for getting along with other people in an organizational context環(huán)境. Why do you need to know office etiquette? Office etiquette helps smooth使順暢 the wheels of daily interaction互動(dòng) within the office. Whats more, offi

2、ce etiquette ensures that you dont become office enemy number one because youve been irritating(打擾) people with unhelpful habits or comments. Moreover, office etiquette is the key deciding factor in how your colleagues will respond to you and come to your rescue給(某人救急) when you need help.Why office

3、etiquette? 1? 2? 3?56When?Being punctual is very important, especially if you have an appointment. Why?It shows that you respect the time of your colleagues and in turn it will compel驅(qū)使 them to respect your time too. When?Avoid turning up later than your boss when youre a junior. Why?At the entry st

4、age of a job, sending a clear message that youre eager and already working is vital. 1 When？ Why？ 2 When? Why?89Why?The office is not a party place and you will have to dress in a way that commands要求 respect both from your colleagues and clients. How?Do not wear ultra-casual格外休閑, provocative刺激性 or e

5、vening attire衣服. A suit or other professional outfit should be used when interacting with clients, seeking important deals and other highly professional situations. Why？ How ?1112why?Office gossip might not make or break your career but it can cause a lot of unnecessary stress which should be avoide

6、d at all costs. Anything negative you say will get around and may reflect poorly on you, or possibly label貼標(biāo)簽貼標(biāo)簽 you as the company gossip.How? Limit your comments評(píng)論 about coworkers同事 to positive ones only. You may overhear無(wú)意中聽(tīng)到 the conversations of others. Be good and forget you ever heard them and

7、 apply the so what rule. Why？ How Comments? Overhear?4 Ask before borrowing4 Ask before borrowing. What? It is imperative必需的 that you ask first and then borrow. Why? This attitude of yours will ensure that people also treat your things with the same respect and your things are not missing when you a

8、re back from a meeting. How? If there are some items that are always needed, have a central common pool for such items so that desk-nabbing爭(zhēng)搶的事物 ceases停頓 to occur發(fā)生. What is imperative？ Why？ How？5 Always say please and thank you 5 Always say please and thank you WhyA few nice words can keep the mood

9、 of the office uplifting令人振奮的 or at least keep the mood from turning foul惡臭的.How When you pass co-workers in the hallway and this person isnt particularly your friend, smile or nod. Acknowledge that they are there. Say hello to people in your vicinity附近 when you come in every morning. A vicious惡性的 h

10、abit can creep in滑進(jìn) when people let this well mannered greeting slip and just slink into溜進(jìn) their seats without saying a word. Watch your language. When interacting with others at the office remember that profanity褻瀆的言語(yǔ) offends 冒犯some people. Also avoid innuendos暗諷 or jokes at the expense of以為代價(jià) othe

11、r people. Pass coworker How？ Why？ Morning How？ Why？ Language How？ Why？2122Why?Doing so will suggest that your time or opinion is more important than theirs.How?If your co-worker is on the phone but you need to ask a question, dont linger拖延. Tap敲擊 them on the shoulder and whisper耳語(yǔ) that you need them

12、 for a minute (or leave a quick note in front of them) and ask them to call or see you when they are done.If your co-worker is having a work related conversation dont interrupt - just wait for them to finish or ask them to see you when they are through. Why? How? On the phone? Work-related conversat

13、ion?2425Dont read someone elses faxes, emails, mail or computer screens. Only share personal things at work that you wouldnt mind reading in next weeks newspaper. And remember that when you send emails, never write anything that would be a problem if forwarded; simply by virtue of 由于the fact that an

14、yone can forward an , you need to be alert to警惕 this potential能夠性.How? 1 2 38 Refrain from防止防止 being loud8 Refrain from being loud Why The most frequent complaint頻繁贊揚(yáng) made in office is about noise from other people in the work environment. Keeping your voice down should be a priority優(yōu)先 in all work i

15、nteractions.How to make phone calls in the office? Avoid making personal calls at your workstation. Use vibrating feature震動(dòng)功能 if you need to leave it on. If you have received a private call on your cell phone, walk down to the corridor走廊 or to find a room with a door you can shut to take the rest of

16、 the call if youre likely to disturb打擾 others. Avoid speaking in a loud or belligerent易引起爭(zhēng)斗的 manner. Aggressive攻擊性 or increasingly loud vocalizations言辭 upset people and even those who are not the target of the aggression will be left with a sense of unease and discomfort.How to lower down music and

17、talks in the office? If you listen to a radio or stream music, keep it low or wear a headset. Be especially quiet in areas where coworkers are on business calls or in conversations with other coworkers. Be considerate替人著想的 around meeting rooms, even if youre not sure whether or not a meeting is in p

18、rogress always assume there is one and be on the safe side. What is the most frequent complaint?人們?cè)谵k公室經(jīng)常贊揚(yáng)什么 How？ Phone？ Radio or music？ Business Talks? Around meeting room？9 Avoid being a source of odors味道味道9 Avoid being a source of odors. What? Eating odorous味道濃郁的 food at your desk, removing your

19、shoes or spritzing perfume噴香水 or air freshener空氣清新劑 during the day can upset those sensitive to odors. Why? Nobody wants a whiff of smelly feet no matter how much you think you cant smell them and the odor of lunch is a very personal thing, so dont assume its as delightful to someone elses nose as i

20、t is to yours. How? If you dont know if something youre doing, wearing or eating is strong in odor, assume假設(shè) that it is. What? Why? How?10 Keep your work area tidy10 Keep your work area tidy Try not to be messy. Why? A messy cubicle卡座 or desk shows how confused頭腦不清 and careless you are, and that you

21、re not clear about yourself. Also, it can reflect your personality or personal life at home. How? Keep your cubicle tidy and decorative裝飾性的 (with relevant material only, for example, some charts or articles etc.). If you like adding a personal touch, such as photos, choose only a few decent ones. Wh

22、y? How? Office etiquette辦公室禮儀 dress code穿衣規(guī)那么 Observe 服從 遵守 Context 語(yǔ)境 環(huán)境 Smooth 平滑 順暢 Respond to 回應(yīng) Come to ones rescue 救急 Interact 互動(dòng) Irritate 刺激 騷擾 Punctual 守時(shí) Compel 迫使 驅(qū)使 Appropriately 恰當(dāng)?shù)?Command 要求 Ultra-casual 特別休閑的 Provocative 挑釁的 刺激的 Attire衣物 Gossip閑言啐語(yǔ) Negative消極的 Positive積極的 Comment 評(píng)論 C

23、oworker同事 Label 貼標(biāo)簽 Overhear 偶爾聽(tīng)到 Imperative 必需的 Cease 停頓 Occur發(fā)生 Uplifting 令人振奮的 Foul 惡臭的 緊張的 Vicinity 附近 Vicious 邪惡的 Creep in 溜進(jìn) 混入 Slink into 滑入 Profanity 褻瀆 Offend 冒犯 Innuendo暗諷 At the expense of 以為代價(jià) Consistent 不斷地 Interrupt打斷 Sensitive敏銳 敏感 Privacy隱私 Refrain from 防止 Odor 氣味 By virtue of 由于 Be alert to 對(duì)警惕 Potential 潛質(zhì) 能夠性 Refrain from 防止 Complai