電話卡方面英語對話參照

1、電話卡日常用語對話1查話費(fèi)a:hello!can i help you?您好！請問有什么可以幫到您？b:i want to check my bill.我想查一下話費(fèi)是多少？a:would you tell me your mobile phone number?請?zhí)峁┫履氖謾C(jī)號碼b:my phone is我的號碼是a:would you tell me the subscriber name?請?zhí)峁┫聶C(jī)主姓名b:my name is我的姓名是a:just a moment please.sir,sorry for you waiting .your bill for july is請稍等，

2、對不起，讓您久等了，您的7月份話費(fèi)是b:thank you謝謝。a:its a pleasure不客氣2打印話費(fèi)清單a:excuse me,may i print the detail bill of this monthcall?對不起，我能打印本月的話費(fèi)清單么？b:sure,this is a touch-screen machine,input your phone number and password,then you can print the detail bill the last six months可以，這是一臺(tái)觸摸屏設(shè)備，輸入您的手機(jī)號碼和密碼，您就可以打印過去6個(gè)月的話

3、費(fèi)清單a:is it charged?收費(fèi)么？b:no,it is free不，免費(fèi)a:ok thank you謝謝b:my pleasure不客氣3手機(jī)繳費(fèi)a:goodmorning ,can i help you?早上好，有什么可以幫您？b:yes,i want to pay my mobile fee.我想繳納手機(jī)話費(fèi)a:ok,your number,please?您的手機(jī)號碼是b:my number is 我的手機(jī)號碼是a:your mobile fee is您需要繳納的話費(fèi)是a:ok,here is it.好的，給你b:this is your invoce and change,t

4、ake care please.這是您的發(fā)票和找零，請收好a:thanks,when should i pay mobile bill next time?好的，我下次應(yīng)該什么時(shí)間來繳費(fèi)？b:the charge module you selected is postpay,you can pay your mobile fee frome the fifth to the end of every month.您使用的是后付費(fèi)的套餐，在每個(gè)月的5號到月末最后一天，可以繳納上月的費(fèi)用b:thanks,can i despoit more money and pay my mobile ever

5、y two month?謝謝，我可以多存一些話費(fèi)么兩月來交納一次a:of course you can,your money will despoit in your mobile account as mobile fee ,and you can inquire about the mobile fee through10086 and print the invoice at business hall periodically.當(dāng)然可以,您繳納的話費(fèi)將存在您的賬戶中,您可以撥打10086查詢話費(fèi)使用情況,定期來打印發(fā)票就可以b:thanks and bye!謝謝,再見a:my plea

6、sure and good luck!不客氣,請慢走4辦理入網(wǎng)1) a:hello!can i help you?您好,有什么可以幫您b:i want to buy a sim card for myself.我想辦理一張手機(jī)卡a:will you please show me your papers?請出示一下您的證件號么?a:ok ,this is my passport.這是我的護(hù)照b:thank you.please choose one number and fill this form.謝謝,請您選擇一個(gè)號碼,并填寫一張表2)a:hello!can i help you?您好,辦理

7、什么業(yè)務(wù)b:i want to buy a sim card for myself.how can i get it?我想辦理一張卡,怎么辦理a: you need to present your personal valid papers such as resident permit,.passport or id card, fill in someforms and make the payment,if you have native valid certificate,you can select prepay module,also you can find a native w

8、arrantor or prepay partial deposit to select postpay module.would you like introduce your consumption habit so i can help you select a suitable module.您需要持個(gè)人有效證件(居留證、護(hù)照、身份證)，填寫一些表，同時(shí)辦理繳費(fèi)手續(xù)。如果您沒有本地的有效證件，可以辦理預(yù)付費(fèi)業(yè)務(wù)，也可以找本地?fù)?dān)保人做擔(dān)保或繳納部分押金，辦理后付費(fèi)業(yè)務(wù)。您是否可以介紹一下您的消費(fèi)特點(diǎn)，我?guī)湍x擇一個(gè)合適的套餐。b:ok! i am a native resident an

9、d have more local call.我是本地人。市話多a:ok,xxpackage in the throwway is specially set for users who have more local call.it is suitable for you.xx套餐就是專門為市話較多的用戶設(shè)計(jì)的，非常適合您。b: yes,i do.by the way,if i apply for it ,how long can i get it?順便問一下，我申請后多長可以辦理好a:just now.現(xiàn)在就可以b:does your office open on sunday?你們星期天

10、營業(yè)么？a: yes ,it opens from 8:00amto17pm是的，從早上8點(diǎn)到下午5點(diǎn)b:thank you.i will buy one tomorrow.謝謝，我想明天辦理3)a:hello!can i help you?您好，請問辦理什么業(yè)務(wù)？b:i want to buy a sim card for myself.辦理一張手機(jī)卡a:ok!read this form please do you have any question about the items listed on the sheet?好多，請閱讀表格，請問對于表格上的內(nèi)容還有疑問么？b:no how

11、much is monthly service charges for a mobile phone handset?沒有，移動(dòng)電話月租費(fèi)多少？a: it is xxyuan per month每月xx元b: i am very sorry to take you so much time耽誤您那么長時(shí)間a: my pleasure.it is my duty.不客氣，這是我應(yīng)該做的。4開通國際權(quán)限a:can i help you?辦理什么業(yè)務(wù)？b: i want to apply for international calling service.我想開通國際長途a:you need fil

12、l in a form to be able to obtain this service.你需要填些表格才能開通b:is the process very complicate?很麻煩么？a:actually ,no. but unlike for domestic service,you have to fill more forms.不麻煩，就是比開通國內(nèi)業(yè)務(wù)多填些單子a:i see.what about the change in the charges?我知道了，收費(fèi)有變化么？b:they are all provided in the form.three thousand yua

13、n is required as despoit.表格里有說明，您還需要3000元做押金a:ok, thanks.謝謝b:it is pleasure.不客氣5欠費(fèi)停機(jī)a:hello,can i help you?您好，請問有什么可以幫您？b: i am wondering why my phone service is not available abruptly我想知道我的手機(jī)為何突然停機(jī)了a:would you tell me your phone number?請?zhí)峁┮幌绿柎ab:my phone is我的號碼是a:i am sorry to tell you that your pho

14、ne service has been suspended because of unpaid balance.抱歉，您的手機(jī)是欠費(fèi)停機(jī)了a:what shall i do now ?那我現(xiàn)在應(yīng)該怎么辦？b:your outstanding bill is ,your phone will be put into service soon after you pay them off.您的欠費(fèi)結(jié)清后，手機(jī)將會(huì)很快開通6辦理補(bǔ)卡a:hello,i have just lost cell phone.i want to renew my sim card 我的手機(jī)卡丟失了，想要辦理補(bǔ)卡b:ok,w

15、hat is your phone number?請?zhí)峁┮幌履奶柎aa:my phone number is .我的號碼是b:alright.if you renew your sim card ,all the informatione on your original card will be lost. do you want to continue?好的，補(bǔ)卡后原先存在卡中的信息將會(huì)全部清空，您要繼續(xù)辦理么？a:yes 是的b:the balance on the lost card has been put on the new one.補(bǔ)卡后卡中的余額也會(huì)轉(zhuǎn)移到新卡上7訂購套餐a:

16、hello,i want to order an package.what would you recommend?您好，我想訂購一款套餐，您能給我推薦一下么？b:which function do you use more,making calls sending short message?請問您平時(shí)是撥打電話多還是發(fā)送短信多a:about the same.but i am looking for a job ,so i have to answer the phone offen.都差不多，主要最近我在找工作。所以接聽電話較多b:then i recommend this packag

17、e for you.那么我向您推薦這款8買手機(jī)咨詢could you tell me where handset counter,please?請問在哪兒購買手機(jī)么？9系統(tǒng)故障a:hello,can i do transactions here right?您好，是在這兒辦理業(yè)務(wù)嗎？b:sorry, there is smoething wrong with our system. i am afraid you will have to wait for a while.抱歉，我們系統(tǒng)出現(xiàn)了問題，恐怕您要稍等一會(huì)兒a:how long will take it?大約多久b:about half an hour.you can have a seat and wait半小時(shí)左右，您可以坐在哪兒等一會(huì)。10投訴a: i canceleled my monthly payment last month ,but my phone bill is still being charged.我上月取消了包月服務(wù)，但是現(xiàn)在還是扣費(fèi)b: i am really sorry about this,ple